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Why are we here?

• Focus on increasing Trust;
• Accountability (determining
  where accountability belongs and
  creating a manager-employee
  relationship with known
  accountability and authority for
  completing work);
• Working within the Matrix (using
  the teams existing knowledge and
  know-how to improve their
  existing work and to offer input to
  the Management team on how to
  improve their work within their
  matrix environment)




                         Michael Cardus - www.create-learning.com
Listen


    Instill,
  Internalize,                                           Experience
Institutionalize




                                              Analyze
          Reflect                               the
                                               Action

              Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
The great organizational paradox is that effective group
collaboration stems from clear recognition of individuals
and individual accountability combined with clear
specifications of required working role relationships.

- Elliot Jaques: Social Power and the CEO. 2002




                  Michael Cardus - www.create-learning.com
Accountability?
Trust?
Teamwork?
Working Role
Relationships?
    Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
Which Managerial Behaviors Predict Effectiveness?




 • Orange -
 Strongly (+)
 predictor of
 effectiveness

 • Yellow – (+)
 predictor of
 effectiveness

 • Grey –
 Insignificant
 predictor of
 effectiveness

 • Brown - (-)
 predictor of
 effectiveness




http://www.kornferryinstitute.com/briefings-magazine/winter-2010/what-makes-leaders-succeed-
                                                                     Michael Cardus            www.create-learning.com
Teamwork is the reciprocal relationships of a group of individuals, helping each
other and themselves to complete a task or project that they could not complete
on their own.


• What is my role in this team?

• How much control / influence will I have in this team?

• Will my goals / needs be met by this team?

• What will be the level of intimacy in this team?



                           Michael Cardus - www.create-learning.com
Choices
 Michael Cardus - www.create-learning.com
• How did you make your choices?
• What criteria was used?
• Who is accountable for the choices you made?
• What led you towards your choices? Why?
• Does that ever happen at work?
• Now that you have seen the goal; what is your reaction to
  your choices?
• Supply an example of how people may operate and
  choose from unclear criteria and understanding of goals?
• What causes that to happen?
• What about this activity can we use in our current
  organizations and teams?

                     Michael Cardus - www.create-learning.com
Accountability?
Trust?
Teamwork?
Working Role
Relationships?
    Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
What is one goal of the company?

How does your role, within the
company, contribute to this goal?


           Michael Cardus - www.create-learning.com
Listen


    Instill,
  Internalize,                                           Experience
Institutionalize




                                              Analyze
          Reflect                               the
                                               Action

              Michael Cardus - www.create-learning.com
When the going gets tough.

   The tough get going!

    Default to their
    highest level of
 Complexity Management




    Michael Cardus - www.create-learning.com
Accountability?
Trust?
Teamwork?
Working Role
Relationships?
Does Size Matter…
           Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
Static team and Dynamic team

What were some of the key factors that
allowed you to complete each task?

How did your role(s) change as more people
were added to the task?

Which proved to be the most challenging –
Hard Skills (building and technical
knowledge, etc…) or Soft Skills (inter and
intra personal communications, etc…)?

What from this can be applied to your team
& you? How? When?
             Michael Cardus - www.create-learning.com
Listen


    Instill,
  Internalize,                                           Experience
Institutionalize




                                              Analyze
          Reflect                               the
                                               Action



              Michael Cardus - www.create-learning.com
Accountability?
Trust?
Teamwork?
Working Role
Relationships?
    Michael Cardus - www.create-learning.com
Michael Cardus - www.create-learning.com
How will you use this?




     Michael Cardus - www.create-learning.com
Accountability?
Trust?
Teamwork?
Working Role
Relationships?
    Michael Cardus - www.create-learning.com
100 Days
    Distinctive             Working Well
                                                                       Improved
What is distinctive    What is working                            Looking out 100
about this team,       well enough.                               days what would
what makes your        Meaning that it                            you like to be
team unique,           does not need                              better?
different from other   extra effort and
teams?                 focus, it is “good
                       enough”?




                       Michael Cardus - www.create-learning.com
Accountability?
Trust?
Teamwork?
Working Role
Relationships?
    Michael Cardus - www.create-learning.com
The great organizational paradox is that effective group
collaboration stems from clear recognition of individuals
and individual accountability combined with clear
specifications of required working role relationships.

- Elliot Jaques: Social Power and the CEO. 2002




                  Michael Cardus - www.create-learning.com
Pluses & Deltas
Breakfast of Champions




       Michael Cardus - www.create-learning.com
Why were we here?

• Focus on increasing Trust;
• Accountability (determining
  where accountability belongs and
  creating a manager-employee
  relationship with known
  accountability and authority for
  completing work);
• Working within the Matrix (using
  the teams existing knowledge and
  know-how to improve their
  existing work and to offer input to
  the Management team on how to
  improve their work within their
  matrix environment)




                         Michael Cardus - www.create-learning.com

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Trust and Accountability within Teams. Create-Learning Team Building and Leadership

  • 1. Why are we here? • Focus on increasing Trust; • Accountability (determining where accountability belongs and creating a manager-employee relationship with known accountability and authority for completing work); • Working within the Matrix (using the teams existing knowledge and know-how to improve their existing work and to offer input to the Management team on how to improve their work within their matrix environment) Michael Cardus - www.create-learning.com
  • 2. Listen Instill, Internalize, Experience Institutionalize Analyze Reflect the Action Michael Cardus - www.create-learning.com
  • 3. Michael Cardus - www.create-learning.com
  • 4. The great organizational paradox is that effective group collaboration stems from clear recognition of individuals and individual accountability combined with clear specifications of required working role relationships. - Elliot Jaques: Social Power and the CEO. 2002 Michael Cardus - www.create-learning.com
  • 5. Accountability? Trust? Teamwork? Working Role Relationships? Michael Cardus - www.create-learning.com
  • 6. Michael Cardus - www.create-learning.com
  • 7. Which Managerial Behaviors Predict Effectiveness? • Orange - Strongly (+) predictor of effectiveness • Yellow – (+) predictor of effectiveness • Grey – Insignificant predictor of effectiveness • Brown - (-) predictor of effectiveness http://www.kornferryinstitute.com/briefings-magazine/winter-2010/what-makes-leaders-succeed- Michael Cardus www.create-learning.com
  • 8. Teamwork is the reciprocal relationships of a group of individuals, helping each other and themselves to complete a task or project that they could not complete on their own. • What is my role in this team? • How much control / influence will I have in this team? • Will my goals / needs be met by this team? • What will be the level of intimacy in this team? Michael Cardus - www.create-learning.com
  • 9. Choices Michael Cardus - www.create-learning.com
  • 10. • How did you make your choices? • What criteria was used? • Who is accountable for the choices you made? • What led you towards your choices? Why? • Does that ever happen at work? • Now that you have seen the goal; what is your reaction to your choices? • Supply an example of how people may operate and choose from unclear criteria and understanding of goals? • What causes that to happen? • What about this activity can we use in our current organizations and teams? Michael Cardus - www.create-learning.com
  • 11. Accountability? Trust? Teamwork? Working Role Relationships? Michael Cardus - www.create-learning.com
  • 12. Michael Cardus - www.create-learning.com
  • 13. What is one goal of the company? How does your role, within the company, contribute to this goal? Michael Cardus - www.create-learning.com
  • 14. Listen Instill, Internalize, Experience Institutionalize Analyze Reflect the Action Michael Cardus - www.create-learning.com
  • 15. When the going gets tough. The tough get going! Default to their highest level of Complexity Management Michael Cardus - www.create-learning.com
  • 16. Accountability? Trust? Teamwork? Working Role Relationships? Does Size Matter… Michael Cardus - www.create-learning.com
  • 17. Michael Cardus - www.create-learning.com
  • 18. Michael Cardus - www.create-learning.com
  • 19. Michael Cardus - www.create-learning.com
  • 20. Static team and Dynamic team What were some of the key factors that allowed you to complete each task? How did your role(s) change as more people were added to the task? Which proved to be the most challenging – Hard Skills (building and technical knowledge, etc…) or Soft Skills (inter and intra personal communications, etc…)? What from this can be applied to your team & you? How? When? Michael Cardus - www.create-learning.com
  • 21. Listen Instill, Internalize, Experience Institutionalize Analyze Reflect the Action Michael Cardus - www.create-learning.com
  • 22. Accountability? Trust? Teamwork? Working Role Relationships? Michael Cardus - www.create-learning.com
  • 23. Michael Cardus - www.create-learning.com
  • 24. How will you use this? Michael Cardus - www.create-learning.com
  • 25. Accountability? Trust? Teamwork? Working Role Relationships? Michael Cardus - www.create-learning.com
  • 26. 100 Days Distinctive Working Well Improved What is distinctive What is working Looking out 100 about this team, well enough. days what would what makes your Meaning that it you like to be team unique, does not need better? different from other extra effort and teams? focus, it is “good enough”? Michael Cardus - www.create-learning.com
  • 27. Accountability? Trust? Teamwork? Working Role Relationships? Michael Cardus - www.create-learning.com
  • 28. The great organizational paradox is that effective group collaboration stems from clear recognition of individuals and individual accountability combined with clear specifications of required working role relationships. - Elliot Jaques: Social Power and the CEO. 2002 Michael Cardus - www.create-learning.com
  • 29. Pluses & Deltas Breakfast of Champions Michael Cardus - www.create-learning.com
  • 30. Why were we here? • Focus on increasing Trust; • Accountability (determining where accountability belongs and creating a manager-employee relationship with known accountability and authority for completing work); • Working within the Matrix (using the teams existing knowledge and know-how to improve their existing work and to offer input to the Management team on how to improve their work within their matrix environment) Michael Cardus - www.create-learning.com