Dental Practice Management Programs - hosted by Al Heaps & Associates.

1. AHA Consultants
AHA Consultants
Back-to-Basics Series
The Foundation, The 3R’s, Insuring the Future
Fees and Financing:
Fees:
$799.00 per component (6 CEU)
(two sessions+1 hour of one-on-one consultation/office)
$1999.00 for all three components (18 CEU)
(six sessions+3 hours of one-on-one consultation/office)
Financing available. Course changes/Cancellations:
Registration: Within 30 days of the program, should you wish to cancel or
change a program your fees will be held and applied to a future
To reserve your space contact : program. Cancellations with more than 30 days notice will be re-
Jaime White 778-995-1749 or Jaime@HEAPSandDOYLE.com funded, less a $50 processing fee.
Potential for 18 hours continuing
Mentoring:
education credit for participants.*
What makes this workshop different than other *CE credit granted determined by licensing body.
workshops you’ve attended in the past is that we
not only give you the tools to improve your The Foundation
Tuesday, January 10, 6:15-8:45 pm
practice but also help you implement the proven Tuesday, January 17, 6:15-8:45 pm
systems.
The 3Rs
One hour of one-on-one mentoring and support provided as a Tuesday, January 31, 6:15-8:45 pm
follow-up to each two part, Back to Basics presentation. Tuesday, February 7, 6:15-8:45 pm
Additional support services available are available to participants
depending on need. Contact Jaime for details. Insuring the Future
Tuesday, February 21, 6:15-8:45 pm
Tuesday, February 28, 6:15-8:45 pm (Social Media Presentation!)
British Columbia Dental Association
AHA Consultants
Sirona Learning Centre - First Floor
Al Heaps & Associates Inc.
300-1055 W Hastings St. 110 -1765 8th Avenue West
Vancouver, BC V6E 2E9
Henry
Vancouver, BC
604-724-1964
Henry@HEAPSandDOYLE.com
First 28 registrants will receive 50% off
www.HEAPSandDOYLE.com course fees!

2. AHA Consultants
AHA Consultants
Back-to-Basics Series
The Foundation, The 3R’s, Insuring the Future
AHA Consultants Mentor your Practice to consistently
produce 10% more.
Practice Policies and Procedures are Formalized.
The Foundation - Planning, Policies and Procedures Receivables Every office is concerned about the
Planning It’s been said, “If you fail to plan, you plan level and age of outstanding receivables. What’s
to fail.” It’s no different in dentistry. Every successful acceptable? We’ll examine insurance vs. patient
dental practice has a plan. Join us to develop your receivables, how to collect, payment options,
vision, set goals, understand how to monitor and write-offs, interest and credit card fees, discounts
measure your success. and collections agencies.
Policies & Procedures Tired of hearing, “I wasn’t Retention Regardless of how great a practice
hired to do that!”, “It's not in my job description.” is, it will lose clients to job transfers, moves, and life
“Nobody told me to do it.” Outlining policies and job changes. Cancellations can also be a problem. Find
descriptions eliminates this confusion and the blurred out how to keep existing clients, attract new patients,
AHA Consultants
line of ‘who’s responsible’. get referrals from existing patients and boost staff
referrals. It’s important to the pulse of the practice to
This portion of the program will cover job keep new clients coming through the door.
descriptions, developing systems, uniformity, and
accountability. Offices will have the basics to create Insuring the Future Regardless of whether or not
policies and procedure manuals for their offices once we accept direct insurance reimbursement,
they better understand the basics. patients are insurance driven. Consequently it is
important to understand, and maximize insurance
The 3 R’s - Recare, Receivables and Retention benefits for your clients. Find out about often
Recare Like it or not, hygiene is the life blood of the misused and/or forgotten codes, misunderstood
practice. Relationships are developed, trust earned policies, privacy issues, maximizing annual limits,
and treatment diagnosed. Most clients will see the predeterminations, dual insurance, private policies,
hygienist more often than either their family physician health care spending accounts, trade. We’ll also
or dentist. Building and maintaining this relationship touch on the controversial topic non-assignment,
AHA Consultants is critical to practice survival. the benefits and hurdles.
is a division of
This component of the 3R’s will look at value All sessions will be interactive, so you’ll have the
Al Heaps & Associates derived from the recall, hygiene capacity, opportunity to benefit from the knowledge and
Inc implementing a system, follow-up, confirmations and experience of other attendees as well. Each office
the barriers clinicians and front desk staff face. will receive a comprehensive package of articles and
information to accompany each session.
AHA Consultants
Presenters:
Al Heaps & Associates Inc.
300-1055 W Hastings St. Mavis Simmons, office consultant and practice Jaime White is a CHRP educated, CDA turned
Vancouver, BC V6E 2E9 office manager, with 12 years experience, heading
manager for 20 years. In the past she has taught
administrative management seminars for dental a high-end dental spa and Implant practice.
Henry 604-724-1964
auxiliaries at VCC and Coquitlam Adult Ed. Centre.
Henry@HEAPSandDOYLE.com
www.HEAPSandDOYLE.com