Mba april 2010 sem 1,2,3,4

Total No. of Questions : 6] [Total No. of Pages : 4
P583 [3775] - 104
M.B.A.
104 : STATISTICAL & QUANTITATIVE METHODS
(Sem. - I) (2008 Pattern)
Time : 3 Hours] [Max. Marks : 70
Instructions to the candidates :
1) Hand writing should be neat & clear.
2) Question No. 1 & Question No. 4 are compulsory.
3) Answer any one question from Question No. 2 and 3 and answer any one
question from Question No. 5 and 6.
4) Use of electronic calculators and statistical tables are allowed.
5) Figures to the right indicate full marks.

Q1) a) State the merits and demerits of Median. [5]
b) For the data about the heights of boys and girls studying in a college [5]
Boys Girls
Number 375 85
Avg. height 67.5 64
Variance 10 6
i) Which group has more consistent heights?
ii) What is combined standard deviation of the heights?
c) Probability that a man will be alive 5 years hence is 0.35 and probability
that his wife will be alive 5 years hence is 0.42. Find the probability that
5 years hence [5]
i) Only wife is alive.
ii) Exactly one of them is alive.
iii) None of them is alive.
1
d) In a certain factory turning out rator blades there is a small chance
400
for any blade to be defective. The blades are supplied in a packet of 10.
In 100 packets find the expected number of packets containing [5]
i) No defective.
ii) Atleast 2 defectives.

P.T.O.

Q2) a) Estimate X2 when X1 = 58 & X3 = 52.2 for the data given below. [8]

X1 = 55.9 X 2 = 51.48 X 3 = 56.1
σ 1 = 2.25 σ 2 = 4.3 σ 3 = 4.4
r12 = 0.578 r13 = 0.581 r23 = 0.974
b) Give various measures to find association of attribute and find association
between tea drinkers & smokers. 73 are tea drinkers out of 88 people.
Out of 43 smokers 3 are non tea drinkers. [7]

Q3) a) A set of examination marks is approximately normally distributed with
a mean of 75 marks & standard deviation of 5. If top 5% of the students
get grade A and bottom 25% get grade F. What is the marks of lowest A
and highest F. [8]
b) Find correlation between husbands age (Y) and wife’s age (X) from the
following data
X 29 18 22 27 27 28 21
Y 36 23 28 28 31 35 25 [7]

Q4) a) The wholesale company has three warehouses from which supplies are
drawn for four retail customers. The company deals in a single product,
the supplies of which at each warehouse are [8]
Ware house No Supply (units) Customer No. Demand units
1 20 1 15
2 28 2 19
3 17 3 13
4 18
Conveniently total supply at the ware houses is equal to total demand
from the customer. The following table gives the transportation costs
per unit shipment from each ware house to each customer.
Ware house Customer
1 2 3 4
1 3 6 8 5
2 6 1 2 5
3 7 8 3 9
Determine the allocation to minimize overall transportation cost.

[3775] -104 2

b) Solve the following game [7]
Player B
b1 b2 b3 b4 b5
a1 3 5 4 9 6
Player A a2 5 6 3 7 8
a3 8 7 9 8 7
a4 4 4 8 5 3
c) Modern Bakery keeps the stock of the popular brand of cake. Previous
experience indicates the daily demand as given below.
Daily demand 0 10 20 30 40 50
Probability 0.02 0.19 0.16 0.45 0.13 0.05
Estimate average balance stock, if the owner of the bakery descides to
make 30 cakes every day. Use following random numbers
47, 88, 15, 91,57, 67, 11, 54, 60, 89 [5]

Q5) a) The past experience shows that the number of copies of a book in demand
are between 25 and 30 copies. Some agency purchases such unsold copies
for Rs. 35. The vendor purchases the copies at Rs. 83 each and sales
them at Rs. 110 each.
Find the number of copies to be kept in stock using EMV criteria if
probability of demand are known as
Demand 25 26 27 28 29 30
Probability 0.05 0.10 0.30 0.32 0.16 0.07 [8]
b) Find the quantity of each type of chair to be produced to maximize profit
x → Quantity of chairs of type A
y → Quantity of chairs of type B.
using following constraints
6x + 4y ≤ 3600, 2x + 4y ≤ 2000, 4.6x + 4y ≤ 3600, x ≤ 500, y ≤ 400
x, y ≥ 0. [7]

[3775] -104 3

Q6) a) In a railway marshalling yard goods train arrive at a rate of 30 trains per
day. Assuming that the inter arrival time follows an exponential
distribution and the service time distribution is also exponential with an
average 36 minutes calculate the following
i) Mean queue size
ii) Average time the train spends in yard.
iii) Probability that queue size exceeds 10.
iv) Probability that system is idle. [8]
b) The Head of the department has five jobs A, B, C, D, E & five
subordinates V, W, X, Y, Z. The number of hours each man would take
to perform each job is as follows.
V W X Y Z
A 3 5 10 15 8
B 4 7 15 18 8
C 8 12 20 20 12
D 5 5 8 10 6
E 10 10 15 25 10
Find the optimum allocation of jobs to the subordinates. [7]

[3775] -104 4

P584 [3775] - 105
M.B.A. - I
105 : LEGAL ASPECTS OF BUSINESS
(2008 Pattern)
1) Q.No. 1 is compulsory.
2) Attempt any 3 questions from remaining questions.

Q1) a) Define contract. Explain essentials of valid contract. [15]
b) Explain the meaning of Free consent and explain the circumstances when
the consent is not free. [10]

Q2) Explain in detail legal provisions relating to rights of unpaid seller. [15]

Q3) What is negotiable instrument? What are the various types of Negotiable
Instrument. [15]

Q4) What is Memorandum of Association? Explain the contents of Memorandum
of Association. [15]

Q5) Define Consumer. Explain rights of consumers. [15]

Q6) Define Digital signature. Explain its importance in todays world. [15]

Q7) Write short notes (Any 3) [15]
a) Trade mark & designs.
b) Caveate Emptor.
c) Holder & Holder in due course.
d) Duties & liabilities of Agent & principal.

P585 [3775] - 106
M.B.A.
(106) BASICS OF MARKETING
(Sem. - I) (2008 Pattern) (Backlog)
1) All questions carry equal marks.
2) Solve any five questions.

Q1) Discuss various approaches to marketing in detail. Also explain the concept -
“Marketing Myopia”.

Q2) Explain the significance of Segmentation, Targeting and Positioning (STP)
strategies in marketing.

Q3) “Buyers behaviour is unpredictable, yet it is worth studying” - Give your
opinion. Also discuss various factors that influence Consumer Buying
Behaviour.

Q4) Describe various types of Marketing Organisations in detail & explain their
suitability.

Q5) Define marketing. Compare traditional marketing & modern marketing
concepts & explain any 2 core concepts of marketing.

Q6) What is the significance of designing right marketing mix & altering it from
time to time? Explain with the help of suitable examples.

Q7) Write short notes on (Any Two) :
a) Marketing Control.
b) PEST Analysis.
c) 5-step buying model.
d) Ethics in marketing.


P586 [3775] - 201
M.B.A.
(201) MARKETING MANAGEMENT
(2008 Pattern) (Sem. - II)
Instructions:
1) Question No. 1 is compulsory.
2) Attempt any FOUR questions out of remaining.

1 ) Nirmal Food Processing (P) Ltd. is a leading and successful company in
various processed food products. It acquired a sick unit of packaged drinking
water manufacturer. Design a promotion mix for this newly acquired brand of
packaged drinking water.
2 ) Pricing is the most important P among all P’s - Discuss.

3 ) “Physical distribution is the backbone of any business.” - Explain with
examples.

4 ) Explain the extended P’s of marketing with relevant examples.

5 ) Define branding. State its purpose and significance.

6 ) Discuss the Product Life Cycle (PLC) and explain with examples, how a
product is managed in different stages of PLC.

7 ) Write short notes (any two):

) Test marketing of a new product.

b) Wholesaling.

c) New trends in packaging.

d) Portfolio analysis.

*****


P587 [3775] - 203
M.B.A. (Sem. - II)
203 : HUMAN RESOURCE MANAGEMENT
(2008 Pattern)
Instructions:
1) Attempt any five questions.

1 ) Define HRM and explain the duties and responsibilities of HR manager in
changing economic environment.

2 ) Explain the difference between recruitment and selection. Discuss the process

of selection in detail.

3 ) What is training and development? Explain the various methods of training in

detail.

4 ) Explain performance appraisal and discuss the modern methods of
performance appraisal.

5 ) “Compensation management plays a vital role in various aspects of HRM”.

Discuss.
6 ) What is Kaizan? How can organizational effectiveness be improved through
implementation of Kaizan?

7 ) Write notes on (any two):

) Superannuation.

) Dismissal and discharge.

) Succession planning.

) Suspension and termination.

*****


P589 [3775] - 206
M.B.A. (Sem. - II)
(206) MANAGEMENT INFORMATION SYSTEMS
(2008 Pattern)
Instructions:
1) Question No. 1 Question No.7 is compulsory.
2) Solve any FOUR questions from remaining.
3) Figures to the right indicates full marks.

1 ) Draw report layouts for the following and elaborate the use of these reports in
the process of decision making.

a) Dealer wise - product - wise sales report.

b) Pay sheet.

c) Pending purchase orders (item-wise) [15]

2 ) What is competitive advantage? Explain the use of information for competitive

advantage. [10]

3 ) Define information. Explain factors used in deciding quality of information.[10]

4 ) Define DSS. Explain various components of DSS. [10]

5 ) Define information technology and explain various components of IT in detail.
[10]

6 ) Explain the knowledge based expert system in detail. [10]

7 ) Write short notes (any three) [15]

) Types of computer network.

b) Data mining.

c) CASE Tools.

d) Geographical Information Systems.

*****

Total No. of Questions : 7] [Total No. of Pages :2

P593 [3775] - 304
M.B.A.
(303 B) ADVANCED FINANCIAL MANAGEMENT
(2008 Pattern)
Instructions:
2) Use of electronic pocket calculator is allowed.

1 ) How are fixed assets valued under accounting standard 10?

2 ) Explain the assumptions and implications of the NI approach and the NOI
approach of capital structure.

3 ) Write short notes:
a) Walter’s valuation model of dividend.
b) Modigliani - Miller irrelevance theory of dividend.

4 ) A proforma cost sheet of a company provides the following data:
Costs (per unit): Rs.
Raw materials 52
Direct labour 19.5
Overheads 39
Total cost (per unit) 110.5
Profit 19.5
Selling price 130
The following is the additional information available:
Average raw material in stock: one month, average materials in process: half a
month. Credit allowed by suppliers: one month; credit allowed to debtors:two
months. Time lag in payment of wages: one and a half weeks . Overheads: one
month. One fourth of sales are on cash basis. Cash balance is expected to be
Rs.1,20,000.
P.T.O.

You are required to prepare a statement showing the working capital needed
to finance a level of activity of 70000 units of output. You may assume that
production is carried on evenly throughout the year and wages & overheads
accrue similarly.

5 ) Adventure Ltd. is considering two mutually exclusive machines X and Y. The
company uses a certainty equivalent approach to evaluate the proposals. The
estimated cash flow and certainty equivalents for both the machines are as
follows.

Machine X Machine Y
Year Cash flow Cer.Eq. Year Cash flow Cer. Eq.
0 (30000) 1.00 0 (40000) 1.00
1 15000 0.95 1 25000 0.90
2 15000 0.85 2 20000 0.80
3 10000 0.70 3 15000 0.70
4 10000 0.65 4 10000 0.60

Which machine should be accepted, if risk - free discount rate is 5%.

6) is economic value added approach? In what respects it is considered
superior to the accounting approach of determining profits. Explain with suitable
examples.
7 ) ‘The analysis of Cash flow statement in any organization can be useful to the
management’. Elucidate the statement.

*****

[3775]-304 -2-


P594 [3775] - 306
M.B.A. (Sem. - III)
(303 D) INVENTORY MANAGEMENT AND MATERIAL
REQUIREMENTS PLANNING
(2008 Pattern) (New Syllabus)
Instructions:

1 ) Explain the concept of inventory and discuss the need for inventory in a
manufacturing organization. Eventually organizations will be able to work
without any stock at all. Do you believe this to be true? Justify your response.

2 ) The aim of inventory management can be summarized as “achieving a specified
level of customer service at a minimum cost.”Comment.

3 ) Explain with an example how the demand for an item is estimated for
independent demand inventory method.

4 ) Demand for an item is constant at 40 units per week. The economic order
quantity is calculated to be 100 units. What is the reorder level if lead time is
constant at 4 weeks? What is the effect of adding some margin of safety and
raising the reorder level by 10 units/. What happens if the lead time (a) falls to
2 weeks or (b) rises to 6 weeks.

5 ) Explain the concept of MRP. What are the main outputs from MRP?

6 ) Distribution resource planning is based on the mistaken view that deliveries to
customers can be planned with the same certainty as operations in production.
Can DRP ever work as well as MRP.?

P.T.O.

7 ) What is JIT’s view of the relationship between customers and suppliers? If
you were in a hospital and a patient is needing a blood transfusion,would you
have used an independent demand method of controlling stocks of blood or
just - in - time system? What does your answer tell about JIT in other
organizations?

8 ) Write short notes on (any three):
a) Bill of materials.
b) Factors influencing make or buy decisions.
c) Excess inventory: A roadblock to World - Class manufacturing.
d) Evaluation of performance of materials function.
e) Vendor managed inventory.

*****

[3775]-306 -2-


P596 [3775] - 308
M.B.A (Sem. - III)
(303 F) INTERNATIONAL MARKETING
(International Business Specialisation)
(2008 Pattern)
Instructions:
1) Attempt any FIVE questions.

1 ) a) Compare and contrast ‘International Marketing’with ‘Domestic
Marketing’.
b) Discuss the ‘Underlying Forces’ of international marketing.
2 ) “Global marketing environments are extremely dynamic and often hard to
predict”. Explain various global marketing environments based on this
statement.
3 ) Discuss “Joint venture” and “ Wholly owned subsidiary” as an international
market entry strategy.
4 ) Elaborate upon various distribution alternatives available in International
Marketing.
5 ) Explain various ‘Global product strategies’ in detail.
6 ) Explain ‘Letter of credit’ and its various types in detail.
7 ) Write short notes on (any two):
) Challenges to Global Marketing Research.
b) Push and Pull strategies in international Promotions.
c) Limitations of Global Marketing.
d) INCOTERMS.
*****

P598 [3775] - 311
M.B.A.
COMPUTER SPECIALIZATION
(304 C) : Relational Database Management System
(2008 Pattern)
Instructions:
2) Attempt any FIVE from Q.No. 2 to Q.No. 7.

1 ) Normalize the following upto 3NF [20]

Functional Shipping Corporation Ltd.
Invoice

Invoice No. Consignee Name :
Date : / / Consignee Address :
Consignor Name :
Consignor Address :

Vessel No.: From : To :
Port of Loading : Date of Loading : / /
Destination :

Consignment Details :

Sr. No. Description UOM Qty in Pack Packing Type Gross Weight

Net Weight :
Dispatcher’s Signature Receiver’s Signature

P.T.O.

Q2) a) Explain relational model in detail. [5]

b) Explain RDBMS Architecture. [5]

Q3) a) Explain difference between DBMS and RDBMS. [5]

b) Explain Aggregate Functions in SQL. [5]

Q4) Explain Set Operations in SQL with examples. [10]

Q5) Explain Dr. Codd’s RDBMS rules. [10]

Q6) Write short notes on (Any Two) [10]

a) Database user.

b) Network data model.

c) Different data types in SQL.

Q7) Solve the following queries in SQL (Any Five): [10]

Tables:

a) Project: (Project code, title, time duration, place)

b) Contractor (Contractor code, name, address, city, ph.no, deposit amount)

c) Work contract (Project code, contractor code, workers)

Solve:

a) List all Contractors from “Mumbai” city.

b) Display all Contractors working on “Over bridges” project.

c) How many Contractors have more than 475 workers?

d) Change Contractor name for the project code ‘OB2009101’.

e) List all Contractors with deposited amount more than Rs. 10,00,000/-

f) Insert a new record in Contractor table.

g) List all projects with time duration more than 2 years.

*****
[3775]-311 -2-


P559 [3775]-52
M.B.A.
203 : HUMAN RESOURCES MANAGEMENT
(2005 Pattern) (Sem. - II)
Instructions to the candidates:

Q1) Define the term HRM with its evolution and importance. [14]

Q2) Elaborate the concept of Manpower planning followed by recruitment and
selection process. [14]

Q3) Discuss performance Appraisal Management and following methods of
P.A.system. [14]
a) Critical incident method.
b) Straight ranking method.
c) M.B.O.

Q4) Discuss the concept of Job Description, Job Enlargement Job Enrichment
and Job Rotation. [14]

Q5) Discuss importance of Training and Development in modern industrial world
with its need of objectives. [14]

Q6) Define TQM. How does productivity increase due to TQM. [14]

Q7) Write short notes (any two) : [14]
a) Succession planning.
b) Career planning.
c) Golden handshake.
d) Grievance procedure.
e) Retention of manpower.

zzzz


P569
[3775] - 47
M.B.A.
HUMAN RESOURCE MANAGEMENT
(305 E ) Personnel Administration - Application & Procedure
(2005 Pattern)
Time : 3 Hours] [Max. Marks :70
1) Q.1 is compulsory.
2) Out of the remaining attempt any three.
3) Figures to the right indicate maximum marks for that question.

Q1) a) Enumerate the provisions regarding canteen & Creche under Factories
Act, 1948 . [15]
b) What is the role of security officer in Housekeeping & safety in industry?
[10]
Q2) Differentiate between Personnel Management and Personnel Administration.
[15]
Q3) Draft a suspension order for a maintenance worker. [15]

Q4) Calculate gratuity payable to following 3 employees. [15]
Employee Last salary Service
per month completed years
A Rs.15,000/- 30
B Rs.27,000/- 27
C Rs.42,000/- 22

Q5) Draft a letter to the Govt. Labour officer justifying dismissal of a workman.[15]

Q6) Write short notes on any three : [15]
a) Personnel Audit .
b) Retrenchment compensation.
c) Warning .
d) Profession Tax.
zzzz

P570
[3775] - 52
M.B.A.
(402) : INTERNATIONAL BUSINESS MANAGEMENT
(2005 Pattern) (Sem. - IV)
1) Section II is compulsory .
2) Attempt any three questions from Section - I .
3) Each question from Section - I carries 15 marks and Section - II (case study)
carries 25 marks.

SECTION - I

Q1) Explain the factors which drive a firm to go abroad.

Q2) Explain the term globalization. Explain different organizational models used in
international business .

Q3) What are the causes of political risk that may impact a firm ? What are the
different means adopted by companies to deal with the political risks in
international business ?

Q4) Explain the different entry modes in an international market with their advantages
and disadvantages .

Q5) Short notes (Do any three):

a) IMF.

b) ASEAN.

c) Impact of culture on international business .

d) Dumping.

e) Balance of Trade.

P.T.O.

SECTION - II
Q6) Case Study

Human Rights Protection
Reebok, the well-known athletic shoe multinational, gets its products contract
manufactured by independent firms in the developing countries. The MNC,
which gives importance to low cost and high quality, is also concerned with
human rights protection and requires its suppliers to follow the following
human rights standards.
Nondiscrimination:
Reebok will seek business partners that do not discriminate in hiring and
employment practices on grounds of race, colour, national origin, gender,
religion, or political or other opinion.
Working hours/overtime :
Reebok will seek business partners who do not require more than 60-hour
work weeks on a regularly scheduled basis, except for appropriately
compensated overtime in compliance with local laws, and we will favour
business partners who use 48 hour work weeks as their maximum normal
requirement.
Forced or compulsory labour:
Reebok will not work with business partners that use forced or other
compulsory labour, including labour that is required as a means for political
coercion or as punishment for holding or for peacefully expressing political
views, in the manufacture of its products. Reebok will not purchase materials
that were produced by forced prison or other compulsory labour and will
terminate business relationships with any sources found to utilize such labour.

[3775]-52 -2-

Fair wages :

Reebok will seek business partners who share their commitment to the
betterment of wage and benefit levels that address the basic needs of workers
and their families so far as possible and appropriate in light of national practices
and conditions.
Reebok will not select business partners that pay less than the minimum wage
required by local law or that pay less than prevailing local industry practices
(whichever is higher)
Child labour :

Reebok will not work with business partners that use child labour. The term
‘child’ generally refers to a person who is less than 14 years of age, or younger
than the age for completing compulsory education if that age is higher than
14. In countries where the law defines ‘child’ to include individuals who are
older than 14, Reebok will apply that definition.

Freedom of association :

Reebok will seek business partners that share its commitment to the right of
employees to establish and join organizations of their own choosing. Reebok
will seek to assure that no employee is penalized because of his or her non -
violent exercise of this right. Reebok recognizes and respects the right of all
employees to organize and bargain collectively.

Safe and healthy work environment :
Reebok will seek business partners that strive to assure employees a safe and
healthy workplace and that do not expose workers to hazardous conditions.
Questions
a). Discuss the human rights protection endeavors of Reebok.
b). What are its implications for the developing country suppliers? Will these
standards pose a problem for the suppliers? In what ways will these
standards benefit the suppliers in particular, and developing country
industrial sector in general?

zzzz

[3775]-52 -3-

P571
[3775] - 54
M.B.A. (Sem. - IV)
SERVICES MARKETING
404 A : Marketing Specialization
(Backlog - 2005 Pattern)
1) Solve any FIVE questions.

Q1) Discuss the significance of ‘Customer Satisfaction Measurement’ in service
sector. How will you conduct a ‘Customer satisfaction study’ for a Five-Star
Hotel?

Q2) “Customers of services do not change ‘brand’ frequently as compared to
that of Goods” - Do you agree with this statement? Justify your answer.

Q3) Discuss the difference between Goods & services. Also explain unique features
of services and challenges in marketing of services due to these features.

Q4) Explain the role of ‘service employees’ in customer satisfaction. What measures
are used by service firms to motivate their service employees?

Q5) What is service Blueprinting? Explain the concept with suitable examples.

Q6) Critically evaluate the role of ‘Physical Evidence’ in services marketing.

Q7) Write short notes on (Any Two) :
a) Service Profit Chain.
b) Pricing of Services.
c) Classification of Services.

zzzz

P601
[3775] - 316
M.B.A. (Sem. - III)
ADVANCE FINANCIAL SERVICES (305 B)
Finance Specialization
(2008 Pattern)

Q1) “Stock exchanges are the nerve centre of capital market”. Discuss.

Q2) Explain the various instruments dealt with in the money market.

Q3) What is the role of BSE in the growth of Indian capital market?

Q4) What is the concept of ‘merchant banking’? What services are offered by
merchant bankers?

Q5) Bring out the differences between leasing and hire purchasing.

Q6) Explain in details the SEBI guidelines for mergers & acquisitions.

Q7) Write short notes (any two) :
a) CRISIL.
b) e-trading.
c) ADRs & GDRs.
d) Commercial Papers (C.P.).

vvvv

P602
[3775] - 317
M.B.A.
(305 C) VISUAL BASIC AND ORACLE
(2008 Pattern) (Sem. - III)
1) All questions are compulsory.
2) Write your assumptions.
3) For solving queries, use exact column names.
4) Figure to the right indicate full marks.

Q1) Consider the following tables to solve the following queries (any 5) [10]
EMP (eno, ename, dob, gender, sal, deptno, city)
Dept (Deptno, Deptname)
a) Create the emp table with constraints.
b) Display total number of male employees.
c) Display the list of employees working in sales dept.
d) Delete the records of employees whose name starts with ‘A’.
e) Display emp details whose salary is between 5000 - 15000.
f) Display emp details along with dept name.

Q2) Write a PL/SQL program to accept a number and print its factorial. [10]

Q3) Write short notes on the following (any 4) : [16]
a) Joins.
b) Views.
c) String functions in SQL.
d) Locks in oracle.
e) Data types in oracle.
P.T.O.

Q4) Explain the properties (any 5) : [10]
a) Strech property of Image.
b) Max property of vertical scroll bar.
c) Caption of command button.
d) Value of check box.
e) Auto size of label.
f) Interval of timer.

Q5) Write an ADO code for performing the following operations on Book Table
with fields :
Bookno, Bookname, author, price :
Add, Edit, Delete, view, first, next, last, previous. [12]

a) Date functions in VB.
b) Arrays in VB.
c) Dialog Boxes in VB.
d) Cursor Types in VB.

vvvv

[3775]-317 2

P603
[3775] - 318
M.B.A.
305 D : SUPPLY CHAIN & LOGISTICS MANAGEMENT
(Production & Material Specialization)
1) Answer any five questions.

Q1) Supply chains have been described as an extended enterprises. What does
that description means? What challenges are presented by this concept?
Discuss.

OR

Discuss how supply chain management decisions impact the ability to excel
in certain dimensions as given below :

a) Conformance to requirements.
b) Product selection.
c) Value added services.
d) Price.

Q2) Explain the logistics-manufacturing interface that exists in an organization.
Discuss the customer service issues at the logistics manufacturing interface.

Q3) Explain the role of IT in information system integration for supply chains.
Discuss considerations for supply chain information system design.

P.T.O.

Q4) Explain the role of inventory in meeting supply chain objectives. Discuss
some of the inventory management practices organization adopt for efficient
supply chains with suitable examples.

Q5) State the meaning and objectives of protective packaging. Discuss the
relationship of protective packaging with :
a) Selection of mode of transport.
b) Logistics cost.
c) Customer.

Q6) Why documentation is important in transport administration and transport
functionality? Justify with suitable examples.

Q7) Discuss “Operational integration creates value in supply chain management”.

Q8) Write short notes on any two of the followings :
a) ERP and supply chain management.
b) Material handling.
c) Enterprise facility network.
d) Evolution of world class supply chains.

vvvv

[3775]-318 2

P604
[3775] - 319
M.B.A.
HUMAN RESOURCE MANAGEMENT
305 E : Personnel administration - application & Procedure
(2008 Pattern)
2) Out of remaining attempt any three.
3) Figures to the right indicate max marks for that question.

Q1) a) Define personnel administration. What are its objectives? [15]
b) What is absenteeism? How to improve attendance? [10]

Q2) Explain the concepts of Fair Wage, Minimum Wage & Living Wage. [15]

Q3) Draft an Appointment letter for HR officer. [15]

Q4) Draft a warning letter for disobeying lawful & reasonable order of a superior.
[15]

Q5) Mention the circumstances in which an employee is disqualified from
receiving bonus. [15]

a) Personal file.
b) Promotion.
c) Discipline in industry.
d) ESI Returns.

vvvv

P605
[3775] - 320
M.B.A.
305 F : ENVIRONMENT & GLOBAL COMPETITIVENESS
2) Attempt any Four questions from the remaining.

Q1) Define the term ‘Competitiveness’. Explain its nature & scope in detail.[10]

Q2) Explain the factor Endowment Theory of International Trade. [15]

Q3) Explain the impact of geographical aspects on International Business and
the determination of business strategies. [15]

Q4) What do you mean by commercial Geography? Explain the nature,
importance and significance of commercial geography. [15]

Q5) Explain the competitive Advantage Theory given by Michel Porter. [15]

Q6) Write short notes (any 3) : [15]
a) Borderless World Concept.
b) Global Dynamic Forces.
c) Indicators of World Competitiveness.
d) International Business Environment.

vvvv

P606
[3775] - 402
M.B.A.
402 : INTERNATIONAL BUSINESS MANAGEMENT
1) Section - II is compulsory.
2) Attempt any three questions from Section - I
3) Each question from Section - I carries 15 marks and Section - II (case study)
carries 25 marks.

SECTION - I

Q1) Explain the Ricardo’s theory of comparative cost advantage with some
examples what are the assumptions made in the theory of comparative cost
advantage.

Q2) Explain the porters Diamond theory of National competitive advantage.

Q3) What are the Ethical issues an international manager has to consider in an
international business.

Q4) What do you mean by Multi - National Enterprise ? Explain the advantages
and disadvantages of MNEs from the point of view of MNEs as well as the
host country.

Q5) Short notes (Do any three):

a) IMF.

b) Types of L/C’s .

c) Non - Tariff barriers .

d) Balance of payment .

e) Contractual mode of entry .
P.T.O.

SECTION - II
Q6)

Case Study

Mexico

Located directly south of the United States, Mexico covers an area of
756,000 square miles. It is the third-largest country in Latin America and the
thirteenth-largest in the world. The most recent estimates place the population
at around 107 million, and this number is increasing at a rate of about 1.4
percent annually. As a result, today Mexico is one of the “youngest” countries
in the world. Approximately 55 percent of the population is under the age of
20, while a mere 4 percent is 65 years of age or older.
Today, even though the economy is uncertain as in the rest of the world
and has political risk, Mexico has made it-self attractive for foreign investment.
Trade agreements with the United States and Canada (NAFTA), the EU, Japan,
and dozens of Latin American Countries have begun to fully integrate the
Mexican economy into the global trading system. Multinationals in a wide
variety of industries, from computers to electronics and from pharmaceuticals
to manufacturing, have invested billions of dollars in the country. Telefonica,
the giant Spanish telecommunications firm, is putting together a wireless
network across Latin America, and Mexico is one of the countries that it has
targeted for investment. Meanwhile, manufacturers not only from the United
States but also from Asia to Europe have helped sustain Mexico’s booming
maquiladora assembly industry. By the turn of the century over 1.2 million
people were employed in this industry including 600,000 in the two border
states of Baja California and Chihuahua.
Thomson SA, the French consumer electronics firm, has three plants in
the border states that make export TVs and digital decoder boxes. And like a
growing number of MNCs located in Mexico, the firm is now moving away

[3775]-402 -2-

from importing parts and materials from outside and producing everything
within the country. One reason for this move is that under the terms of the
North American Free Trade Agreement only parts and materials originating in
one of the three NAFTA trading partners are now allowed to enter the processing
zones duty-free. Anything originating outside these three countries is subject
to tariffs of as much as 25 percent. So the French MNC Thomson is building
a picture-tube factory in Baja California so that it will no longer have to import
dutiable tubes from Italy. In many cases, imported items from the European
Union-however, are allowed to enter duty-free because in 1999 Mexico signed
a free-trade agreement with the EU. As a result, a host of firms, including
Philips Electronics and Siemens, poured large amounts of investment into the
country. At the same time Mexico also has begun negotiating another free-
trade pact with the four Nordic countries, raising the likelihood that firms
such as Nokia, Ericsson, and Saab-Scania will also invest heavily in the country.
While many European MNCs are now investing in Mexico, the United
States still remains the largest investor. Over 60 percent of all outside investment
is by U.S. firms. Asian companies, in particular Japanese MNCs, also have
large holdings in the country, although these firms have been scaling back in
recent years because of the import duties and the fact that Mexican labor
costs are beginning to rise, thus making it more cost - effective to produce
some types of goods in Asia and export them to North America. The largest
investments in Mexico are in the industrial sector (around 60 percent of the
total) and services (around 30 percent).
One of the major benefits of locating in Mexico is the highly skilled labor
force that can be hired at fairly low wages when compared with those paid
elsewhere, especially in the United States. Additionally, manufacturing firms
that have located there report high productivity growth rates and quality
performance. A study by the Massachusetts Institute of Technology on auto
assembly plants in Canada, the United States, and Mexico reported that
Mexican plants performed well. Another by J.D. Power and Associates noted
that Ford Motor’s Hermisillo plant was the best in all of North America.
Computer and electronic firms are also finding Mexico to be an excellent
choice for new expansion plants.

[3775]-402 -3-

www.mexicool.com
Questions
a) Why would multinationals be interested in setting up operations in Mexico?
Give two reasons.
b) Would cultural differences be a major stumbling block for U.S. MNCs
doing business in Mexico? For European firms? For Japanese firms?
Explain your answer.
c) Why might MNCs be interested in studying the organizational culture in
Mexican firms before deciding whether to locate there? Explain your
logic.

zzzz

[3775] - 402 -4-

P607
[3775] - 404
M.B.A.
SERVICES MARKETING
(404 A) : Marketing Specialization
1) Q.1 is compulsory.
2) Attempt any Three questions out of remaining questions.

Q1) a) Motivating Employees to Care for the Customer : The Case of
Hospitals
Hospital patients have enough problems with their illness not to
confront poor service as well. Bernard J Lachner, president of Evanston
(III). Hospital, underscored the problem.
Whether the physician, the house staff or the nurse, the waiter, x-
ray or emergency room, the admitting clerk is rude; the maid who
bumps the bed while cleaning: the parking-lot attendant who is less
than helpful when the lot is full; the cafeteria that turns away visitors;
the pharmacy that has limited hours for outpatients - all of this suggests
that hospitals operate for their own convenience and not that of the
patient, his family and friends.
Hospitals today are turning to guest-room programs to train and
motivate Physicians, nurses and other employees in hospitality. Radford
(III). Community Hospital is among the latest of several hospitals to
add a further wrinkle-a “guaranteed services” program. Radford set up
a fund of $10,000 out of which they pay patients who have a justified
complaint ranging from cold food to overlong waits in the emergency
room. The “hook” is that any money not paid out of the fund at the
end of the year is divided among the hospital’s employees. This plan
has added a tremendous incentive for the staff to treat the patients well.
If there are one hundred employees and no patients have to be paid by
the end of the year, each employee gets a $100 bonus. In the first six
months, the hospital had to pay out only $300 to patients. [15]

P.T.O.

Questions :
1) Explain the role of service Employees in achieving better customer
satisfaction in Hospital Marketing.
2) Discuss the concept of ‘Service Profit Chain’ with the help of
above mentioned example.
3) Discuss some important issues related to Hospital/Healthcare
marketing.
b) Explain ‘SERVQVAL’ model of service quality. [10]

Q2) a) Compare Goods & services. [5]
b) Give classification bases for services. [5]
c) Explain the concept ‘Goods-Services Continuum’. [5]

Q3) a) “Pricing of services is more challenging than pricing of goods” Do
you agree? Justify your answer. [8]
b) Suggest some techniques to manage demand variations in ‘Public
Transport Services’. [7]

Q4) a) Explain the role & importance of Physical Evidence in Services
Marketing. [8]
b) How will you design Servicescape (Physical Evidence) for Travel &
Tourism office? [7]

Q5) Explain the process of ‘Complaints Handling’. Can this process be used as
a tool to improve the customer satisfaction? Quote suitable examples. [15]

Q6) Write short notes on (any two) : [7.5 Marks Each]
a) Waiting Time Management.
b) Online channels for service delivery.
c) Self-service Technologies.
d) Services Marketing Triangle.

vvvv

[3775]-404 2

P608
[3775] - 408
M.B.A. (Sem. - IV)
LABOUR WELFARE (404 E)
(HRM Specialisation)
(2008 Pattern)
2) Attempt any three questions from the remaining.

Q1) a) Describe the various theories of labour welfare [15]
b) “There is close relationship between labour welfare and productivity”.
Do you agree with the statement? Justify your stand. [10]

Q2) Describe the structure and functioning of ILO. [15]

Q3) Critically examine the need and importance of WPM in labour Welfare.[15]

Q4) Explain the role of Non-statutory welfare agencies in labour welfare with
example. [15]

Q5) Discuss in detail the impact of Industrialisation on countries like India.[15]

Q6) Describe the health and welfare provisions under the Factories Act 1948.[15]

a) Local self-government and labour welfare.
b) Concept of workers education.
c) Industrial Hygiene.
d) Corporate social responsibility.
e) ILC.

vvvv

P609
[3775] - 409
M.B.A.
404 F : INTERNATIONAL BUSINESS OPERATIONS
(2008) (Sem. - IV)
1) Attempt any 5 questions.

Q1) Explain the advantages and limitations of Inhouse manufacturing &
outsourcing manufacturing. [14]

Q2) What is Benchmarking? What are the different provisions regarding
Benchmarking in international operations. [14]

Q3) ‘Global logistics plays a very crucial role in international operations’. Justify.
[14]

Q4) Explain the various factors that must be considered for location of
international business unit. [14]

Q5) How does technology get transferred at global level? How it is beneficial in
international operations? [14]

Q6) Explain the impact and influence of international operations on the R&D
activities of an enterprise. [14]

Q7) Write notes on (any 2) : [14]
a) Planning in international operations.
b) The Toyata way.
c) HR practices in international operations.

vvvv

P610
[3775] - 410
M.B.A.
(405 A) MARKETING STRATEGY AND RELATIONSHIP MARKETING
1) Answer any three questions from Section - I.
2) Answer any two questions from Section - II.
4) Answers to both sections should be written in one and the same answer book.

SECTION - I

Q1) “Every industry, whether big or small, experiences a problem of decline in
sales at some point or the other”. The down trend in the sales may be due to
several reasons. What are these reasons? What are the remedies to lift the
sagging sales? Discuss with relevant examples.

Q2) “Differentiation strategies are useful in obtaining sustainable competitive
advantage” explain with the help of appropriate examples.

Q3) Explain step by step how would you convert the planned innovation into
new product development and its successful commercialization at the market
place speedily? Make and state your assumptions clearly.

Q4) Define market. What are different types of markets? Explain the process of
market segmentation and how segmentation of market is beneficial to a
marketer.

Q5) Discuss the salient features and common trends in strategic marketing
management with the help of examples.

P.T.O.

SECTION - II

Q6) “Healthy relationship and interaction is the kingpin of successful marketing”.
Explain the statement with suitable examples.

Q7) Explain the scope of CRM in services marketing which would be facing
increasing global competition in 21st century.

Q8) “Customers are classified into different profit tiers”. Describe the customer -
product profitability analysis. Explain how this classification is beneficial
to a firm.

Q9) Explain the database marketing. What are its advantages? State its limitations
in the Indian environment.

vvvv

[3775]-410 2

P611
[3775] - 412
M.B.A. - IV
405 C : Software Project Management & Information Technology
2) Solve any 3 questions from remaining.

Q1) Given the following information Regarding a project : [10]
Activity Optimistic Time Most Likely Time Pessimistic Time
1-2 4 6 8
2-3 5 7 15
2-4 4 8 12
3-5 10 18 26
3-6 15 20 25
4-6 8 9 16
5-7 4 8 12
6-7 1 2 3
7-8 6 7 8

construct the network & calculate the critical path.

Q2) What is Resource planning? Define different methods of estimation in brief?
[20]

Q3) Discuss Performance Evaluation Technique. [20]

Q4) What is Test plan? Differenciate between White Box Testing & Black Box
Testing? [20]

P.T.O.

Q5) Write short notes on (any 4) : [20]
a) Reileigh curve.
b) COCOMO model
c) Resource allocation
d) Design & walk through
e) CASE Tools.

vvvv

[3775]-412 2

P612
[3775] - 414
M.B.A.
HUMAN RESOURCE MANAGEMENT SPECIALIZATION
405 E : Labour Laws - II
(2008 Pattern)

Q1) Define “Industry” as given in ID Act 1947. Explain whether municipal
corporations, Hospitals and Educational Institutes are Industries.

Q2) Explain in detail unfair labour practices on part of a trade union. Give your
suggestions to reduce them.

Q3) Explain terms Employer’s and Employee’s contribution under ESI. What
are other provision in ESI Act related to contribution.

Q4) Explain salient provisions of employees provident fund act 1952. What is
EDLIS.

Q5) Explain in detail. Procedure for certification of standing orders.

Q6) Explain in detail terms “Dependant” and “Partial Disablement” under
workmen’s compensation act 1923.

Q7) Write short notes on any two :
a) Retrenchment and layoff.
b) Industrial dispute.
c) Labour court.
d) Medical benefits under E.S.I.
e) Misconducts.

vvvv

P613
[3775] - 416
M.B.A. (Sem. - IV)
406 A : PRODUCT & BRAND MANAGEMENT
Marketing Specialization
(2008)

Q1) Explain in brief :
a) Methods of estimating market & sales potential.
b) Sales forecasting planning for involvement in international market.

Q2) What are the advantages & disadvantages of product focused organization
& market focused organization?

Q3) Most of the foreign brands introduced in India have failed. briefly discuss
possible reasons.

Q4) Why brand positioning & brand building is necessary? Illustrate your answer
with suitable example.

Q5) Write short notes on :
a) Competitor Analysis.
b) Brand Revitalization.
c) Brand Audits.
d) Design of Manufacturer.

P.T.O.

Q6) What is product development and changes affecting product management?

Q7) What is Brand Reinforcement?

vvvv

[3775]-416 2

P614
[3775] - 418
M.B.A.
406 C : SPECIALIZATION COMPUTER - BUSINESS APPLICATIONS
1) Q1 and Q6 is compulsory.
2) Attempt any 3 from the remaining.
3) State your assumptions, if any.
4) Draw neat diagrams wherever required.

Q1) Explain in detail the process of sales order management with the help of
following : [20]
a) Context level diagram.
b) First level data flow diagram.
c) Table layouts.
d) ER diagram.

Q2) What is production planning? Explain production planning cycle (PPC) in
detail. [10]

Q3) Explain material requirement planning (MRP) in detail. [10]

Q4) Explain various ratio and expense analysis. [10]

Q5) Design the screen to enter employee’s personal and salary and allowances
details. State the major validations required. [10]

P.T.O.

a) Employee Training.
b) Bill of material (BOM).
c) Need of sales analysis in marketing.
d) Accounts receivables and Account payables.
e) Material procurement.

vvvv

[3775]-418 2

P615
[3775] - 420
M.B.A.
406 E : Strategic Human Resource Management

Q1) Define strategy and strategic management. Explain any two business
strategies.

Q2) Explain advantages and disadvantages of online recruitment. How does it
operate.

Q3) Explain meaning of Key Result Area (KRA). Design KRA for HR manager.

Q4) Explain objectives of compensation strategies. Explain any two compensation
strategies.

Q5) Explain concepts of down sizing and project based employment.

Q6) Discuss in detail Human issues in Mergers and acquisitions.

Q7) How would one develop HR as a value added function?

Q8) Write short notes on any two :
a) Strategic HRM.
b) Learning organisation.
c) Succession Planning.
d) Merit based promotions.
e) Broad banding.

vvvv


P793
[3775] - 202
M.B.A.
(202) FINANCIAL MANAGEMENT
(2008 Pattern)
1) Q.No.1 is compulsory .
2) Attempt any four from remaining.

Q1) Answer the Following Questions (any 7). [14]
a) Explain with example what is ‘fair capitalization’.
b) What exactly I.R.R. signifies.
c) Mr. Rajan needs Rs.10000/- to buy a mobile handset next year. Money
fetch 7% p.a. in fixed Interest market. How much amount Mr. Rajan
should invest today to achieve the goal?
d) The Current Ratio is twice than Quick Ratio. Calculate value of stock, if
working capital is Rs. 40000/- & bank overdraft is Rs. 10000/-
e) Profit & Loss A/c shows an Opening Balance of Rs. 30000/-, profit
earned during the year is Rs. 120000/-, the balance in the same A/c at the
end is Rs.65000/-. During the year amount transferred to General Reserve
is Rs. 10% of profit earned, interim Dividend paid Rs. 50000/-.
Depreciation Rs. 48000/- profit on sale of investment sold Rs. 6000/-.
Calculate Funds from operation if provision for Taxation is Rs.18500/-.
f) M/s. Anamika Ltd. has to maintain 9.5% p.a. Growth rate in 2010 - 11.
Company proposes to pay 180% .Dividend against proposed market
price of Rs.1440/- per share. Balance sheet of the company shows that it
has 20 Lacs equity capital financed by 0.20 Lacs share holders. Calculate
proposed equity cost of capital.
g) How proposed Dividend A/c will appear in the Books of Y Ltd. If during
the year company has paid interim Dividend of Rs. 45000/- to its equity
share holders. P.T.O.

Dividend proposed for (2008) Rs. 49000/-, for (2009) Rs. 95000/- .Dividend
paid for the year (2008) Rs. 54000/- .Amount charged to Revenue A/c (2008-
09) Rs 100,000/-.
h) Find out Sources & Application in the following transactions.
particulars Balance on (Rs.Lacs)
1.1.09 1.1.08
Rs.
Machinery (At cost) 18.70 12.50
Accumulated Depreciation 0.70 0.30
Cost price of M/c sold 1.70 (Depreciation Accumulated
Rs. 0.40 Lacs)
Depreciation provided
during the year. 0.80 Lacs.
i) How many years will be required to double the Investment if interest rate
is 8% p.a. available in the market.
Q2) M/s. Rohini Ltd. wants to enter into the field of production & sale of House
hold Appliances Following Details are available:-
a) Capital Out Lay Rs. 26/- Lacs.
b) Salvage value at the end of 4th year Rs. 2/- Lacs.
c) Tax Rate 40%.
d) Projected sale As per market survey for Total sale of 1.20 Lacs units in
4 years life - 1st year 20% , 30% each in next 2 years, & Balance in
terminal year.
e) Cost & Revenue Details (per unit)
Year Selling P.V. Cash Discounting
Price Ratio Fixed Cost factors
Rs. Rs.
1 500/- 30% 75/- 0.90
2 600/- 20% 80/- 0.81
3 650/- 20% 80/- 0.73
4 750/- 12% 60/- 0.66

[3775]-202 -2-

f) Initial Investment is arranged from NBFC at 11% p.a.
Suggest the management based on NPV and Discounted Pay Back whether
Investment is justifiable or not.
Q3) Define ‘Financial planning’ , state its objectives. Explain various factors which
are required to be consider while preparing financial plan.

Q4) a) Differentiate: over capitalization vs under capitalization.
b) Explain the concept ‘ Trading on Equity’.

Q5) M/s. XYZ Ltd. has Total turnover of Rs.75 Lacs (proportion of cash sale &
credit sale is 1:2). Its variable cost is 60% of credit sale & annual cost is
Rs.10/- Lacs p.a.
Company’s Management plans to relax credit policy of 1 month to either 2
months or 3 months, as the case may be following information is available.
Particulars Present Proposed Proposed
Policy Option I Option II
Average Age of Debtors 1 Month 2 Months 3 Months
Increase in sales - 20% 30%
% of Bad Debts 1% 2.5% 5%
Companies required Rate of Return is 20% on Investment before Tax. Evaluate
the proposal & suggest the better course of action.

Q6) M/s. Sameera Ltd. submit following Details of its costs. Calculate working
capital requirements.
Particulars Cost (Per Units)
Rs.
Raw Material 400/-
Direct Labour 150/-
Overhead
(Includes Depreciation &
Amortization Rs.50/-) 350/-
Total Cost 900

[3775]-202 -3-

Additional Data:
a) Minimum Cash Balance Rs.40000/-.
b) Profit per unit 150/- ; output p.a. 52000 units.
c) Raw Material Remain in Stores Avg. 4 weeks.
d) Credit to customers Avg . 8 weeks & Received from supplier Avg.
4. weeks.
e) Finished Goods Avg . 4 weeks. Partly finished goods average 2 weeks.
(stage of completion 100% material & 50% for other element of cost).

zzzz

[3775]-202 -4-


P794
[3775] - 314
M.B.A. (Sem. - III)
304F - INTERNATIONAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT
(International Business specialization)
(2008 Pattern)


Q1) Explain characteristics of global supply chains and key tasks of supply chain
managers.

Q2) Explain the types and salient features of ocean transport in context of global
logistics.

Q3) State the meaning of 3PL and 4PL service providers. Discuss considerations
for hiring 3PL service providers.

Q4) Explain significance of customer service in context of supply chain
management. Outline a framework for customer service strategy.

Q5) State importance of Network Design for global supply chain management.
Discuss the factors influencing Network Design decisions.

Q6) Describe impact of trade blocks / FTZ on global supply chain management.

P.T.O.

Q7) Discuss strategies to achieve coordination in global supply chains. Explain
what role use of IT can play in coordination.

Q8) Write notes on any two of the following:
a) Trends in International Supply Chain Management.
b) Symptoms of poor inventory management.
c) Containerization.
d) Factors influencing mode selection decisions.

zzzz

[3775]-314 -2-


P795
[3775] - 411
M.B.A. (Sem. - IV)
INTERNATIONAL FINANCE (405B)
(2008 Pattern)

Q1) Explain the nature & scope of International Finance. How IT is useful in
managing International Finance?
Q2) Differentiate Between:-
a) Spot Exchange market & Forward Exchange market.
b) Foreign Exchange & Foreign Exchange market.
Q3) “RBI Plays a very important role in managing & controlling foreign Exchange
markets” - Justify.
Q4) State & Explain the different methods of Trade Settlement in International
Trade.
Q5) What do you mean by Hedging ? Discuss the various tools of Hedging in
Foreign Exchange.
Q6) Explain the meaning & characteristic features of Pre - Shippment & Post -
shippment Finance.
Q7) Write a note on :- (any 2)
a) Euro currency.
b) Export Oriented Unit (EOU)
c) IAS on Foreign Transactions.

zzzz


P796
[3775] - 415
M.B.A. (Sem. - IV)
FOREIGN EXCHANGE MANAGEMENT (405 F)
(2008 Pattern)

Q1) Explain the various methods of Trade settlement in International Trade.

Q2) Explain the concept of Fixed Exchange Rate & Flexible Exchange Rate. Explain
the merits & demerits of fixed exchange rate.

Q3) Write a detail note on :-

a) Foreign Exchange & Foreign Exchange markets.

b) Buyer’s Credit & Supplier’s credit.

Q4) Explain in detail the payment mechanism followed by using Letter of Credit as
a medium of settling debts in International Business.

Q5) Explain the objectives, functions & Organization of International Monetary
Fund [IMF].

Q6) Explain the term ‘gold standards’. What are its various advantages& limitations?

Q7) What do you mean by ‘Non Resident Accounts’? Explain its significance &
different types.

zzzz


P797
[3775] - 421
M.B.A. (Sem. - IV)
(406F): INTERNATIONAL FINANCIAL MANAGEMENT
(2008 Pattern)

Q1) Discuss the significance of International Finance. Explain the advantages &
rish involved in the International Finance.
Q2) Differentiate between Spot Exchange market & Forward Exchange market.
State the features of spot contract.
Q3) State & Explain the theory of Purchasing Power Parity of Foreign Exchange.

Q4) Explain the meaning and characteristic features of American Depository Receipts
[ADRs].
Q5) Write a note on :- (Any 2)
a) Exchange Rish & Exchange Exposure.
b) Euro Dollars.
c) Currency Swaps.
Q6) Explain the concept of ‘Hedging’. Discuss the various External Techniques
of Hedging in Foreign Exchange.
Q7) What are the various difficulties faced by MNCs in evaluating the foreign
Projects.

zzzz


P798
[3775] - 41
M.B.A. (Sem. - III)
304 -D QUALITY MANAGEMENT
(Production & Materials Specialization)
(2005 Pattern)

Q1) Explain the meaning of internal and external failure cost of quality. How can
these costs be controlled?

Q2) Elaborate the principles given by Dr. Deming and Ishikawa in the field of
quality management.

Q3) State the meaning of acceptance sampling. Discuss in details elements of
operating characteristics (OC) curve.

Q4) What is Statistical Process Control? Explain Describe any two types of control
charts.

Q5) Discuss the success and failure models in reliability.

Q6) Discuss the role of leadership and organization culture in effective
implementation of TQM in an organization.

Q7) Give outline, Prerequisites and application of ISO - 9000 Quality system.

Q8) Write short notes on any two of the followings:

a) Fish bone diagram.
b) Quality audit.
c) Elements of TQM
d) House of Quality.

zzzz

P799
[3775] - 53
M.B.A.
403: CURRENT TRENDS IN MANAGEMENT
(2005 Pattern)

Q1) why there is a need of Knowledge Management? Comment on KM practices.
Q2) Explain knowledge management and six Sigma interface. Explain the concept
of customer focus in six sigma.
Q3) ‘Mergers and Acquisitions is a need of Future business growth’. Do you
agree? Explain with suitable examples.
Q4) Discuss “IT enabled services make business process effective and efficient
why e - learning is gaining rapid importance.
Q5) Describe Total Quality Management.
What are the qualities of manufacturing organizations to achieve world class
status?
Q6) Discuss: Corporate governance covers business ethics while Corporate Social
Responsibility is giving back to community.
Q7) Write short notes on Any Two:
a) Lean manufacturing practices.
b) Theory of constraints.
c) Sarbanes - Oxley Act of 2002

zzzz

P848
[3775] - 25
M.B.A. (Sem. - II)
205: MATERIALS & LOGISTICS MANAGEMENT
(2005 Pattern)

Q1) Explain how the scope of materials management has widened with its increasing
importance.
Q2) Explain various costs associated with inventory and their significance.
Q3) Describe the process of carrying out FSN and VED analysis in an organization.
Q4) Describe the inputs and outputs of Material Requirement planning system.
Q5) Explain the responsibilities of purchase Department in manufacturing
Organizations.
Q6) Discuss the role of codification and value analysis in efficient materials
management.
Q7) Explain the concept and objectives of supply chain Management. State its
relationship with Materials Management.
Q8) Write notes of any two of the followings.
a) EOQ with discounts.
b) Mechanized and automated material handling equipments.
c) Procedure for importing materials.

zzzz


P849
[3775] - 32
M.B.A. (Sem. - III)
MANAGEMENT CONTROL SYSTEM
(2005 Pattern)

Q1) “Management Control is the process by which manager influence other
members of the organization to implement the organizations strategies” Explain.

Q2) Explain various responsibility centres in detail.

Q3) “Balance score card started as a performance Measurement system but has
ended up as a full pledged management control systems” Explain with suitable
examples.

Q4) What are the differences in nature of control in service industry and
manufacturing industry? Explain the management control system applied to
Insurance companies.

Q5) How Audil-function is a control tool? distinguish between cost Audit & financial
Audit.

Q6) Write a short note on (any three)
i) Strategic planning.
ii) Goal Congruence.
iii) Interval Audit.
iv) Performance evaluation.

P.T.O.

Q7) M/s. Maithilee Ltd. has two divisions ‘A’ and ‘B’ ‘A’ sales 2/3 (two third) of
its product to division ‘B’ and rest in open market. cost and revenue of this
division and that of company for year 2009 is given as under.
Particular’s ‘A’Division ‘B’Division Total
(Rs.) (Rs.) (Rs.)
Sales (outside only) 8,000 24,000 32,000
Cost of manufacturing 12,000 10,000 22,000
Profit 10,000
There is no opening and closing stock. you are required to find out profit of
each division and that of company under following options of transfer pricing.
a) At cost.
b) At cost plus margin of 25%.

zzzz

[3775]-32 -2-


P1219
[3775] - 65
M.B.A. (Sem. - IV)
(408 B) STRATEGIC FINANCIAL MANAGEMENT
(2005 Pattern)
1) Attempt any five questions from Section - I. Each question from Section - I
carries 11 marks.
2) Attempt any one question from Section - II and it carries 15 marks.
3) Answers to both the Sections are to be written on same answer sheet.

SECTION - I
Q1) What is corporate restructuring? What are the symptoms of corporate
restructuring? How such plan is drawn? [11]

Q2) What is the concept of EVA? What are the ideas or ways for rewarding the
shareholders? [11]

Q3) What is ethical dilemma a finance manager faces? Explain the ethical economic
combinations? [11]

Q4) Explain the importance of VRs in strategic wage Management. With reference
to Finance. [11]

Q5) What are the strategic pricing at different stages of a Product’s Life - cycle?[11]

Q6) Explain how ‘NINE REFERENCES’ have a role to play for strategic Financial
Management. [11]
SECTION - II
Q7) Top class products Ltd. has several product lines with a sales manager in
change of each product line and he is paid a bonus based on the net income
generated by his product line. In analyzing the performance of one product
line, the general sales manager noted that the sales decline from Rs. 8 Lakhs
to Rs. 6 Lakhs for the current year. However, the product line manager received
a larger bonus than last year because net income increased from Rs. 90,000
last year to Rs.1,20,000 for the current year.
P.T.O.

The general sales manager wonders how the product line manager is
entitled to a bonus with a decline in sales. He also wants to know how net
income increased, when sales declined. What do you think of the present
method of paying the bonus? Can you suggest some other method?
The data given in support for the bonus payment are :
Year 1 Year 2
Units sold at Rs. 20 40,000 30,000
Standard variable cost of the product per unit (Rs.) 8 8
Fixed factory overheads cost (Rs.) 2,00,000 2,00,000
Selling and distributed expenses
(assumed to be fixed) (Rs.) 1,40,000 1,40,000
Standard fixed factory overheads
per unit (Rs.) 5 5
Units produced 30,000 50,000
Units - opening finished goods inventory 10,000
All factory overheads variances are written off to cost of good sold. [15]

Q8) Small Company is being acquired by large company on a share exchange
basis. Their selected data are as follows :
Large Small
Profit after tax (Rs. Lakh) 56 21
Number of Shares (Lakh) 10 8.4
Earnings per share (Rs.) 5.6 2.5
Price Earning Ratio 12.5 7.5
Determine : a) Per merger, market value per share and b) The maximum
exchange ratio. Large company should offer without dilution of (1) EPS. [15]

zzzz

[3775] - 65 -2-

Total No. of Questions :7] [Total No. of Pages :1
[3775] - 11
P866
M.B.A. (Sem. - I)
(101) ORGANISATIONAL BEHAVIOUR & PPM
(2005 Pattern) (Back log)

1) Q1 is compulsory.
2) Solve any 3 out of the remaining figures to the right indicate full marks.

Q1) a) Define decision making. Explain the steps in decision making. [15]
b) Define motivation. Distinguish between primary motives & secondary
motives. [10]

Q2) What is the meaning of the term personality? How is the personality developed?
[15]

Q3) What is controlling? Elaborate the techniques of controlling. [15]

Q4) Explain the term OB, what are the fundamental concepts involved in OB.[15]

Q5) Elaborate the nature & purpose of planning in detail. [15]

Q6) What is conflict management? What are the strategies for encouraging conflict?
[15]

Q7) Write short notes on Any Three: [15]
a) Functions of management.
b) Importance of leadership.
c) Co-ordination.
d) Formation of teams.
e) Job satisfaction.

kbkb

Total No. of Questions :9] [Total No. of Pages :4
[3775] - 34
P867
M.B.A. (Sem. - III)
ADVANCED FINANCIAL MANAGEMENT
(303B) (2005 Pattern)

1) Q. No. 1 is compulsory.
2) Answer any two questions from Section I and any two questions from Section II.
3) Use of simple calculator is allowed.

Q1) Discuss the factors affecting dividend policy of an organisation? [10]

SECTION - I

Q2) Discuss the importance of liquidity and solvency ratios. [15]

Q3) Write short notes on (Any Three) : [15]
a) Commercial Paper.
b) Internal Rate of Return.
c) Fund Flow Statement.
d) Modiglliani and Miler Approach.
e) Types of dividend.

Q4) What are the different methods of evaluating capital expenditure proposals?[15]

Q5) How Fund Flow Statements and Cash budget help the Organisation. [15]

SECTION - II

Q6) Complete the following financial statements on the basis of ratios given below
[15]

P.T.O.

Profit and Loss Account for the year ended 31st March 2007
Amt.
Particulars (Rs.) Particulars Amt. (Rs.)
Cost of Goods 20,00,000
Sold 6,00,000 Sales
Operating
Expenses ----------
Gross Profit ----------
Total ---------- Total ----------
Debenture
Interest 10,000 Gross Profit ----------
Income Tax ----------
Net Profit ----------
Total ---------- Total ----------

Balance-Sheet as at 31st March, 2007
Amt.
Liabilities (Rs.) Assets Amt. (Rs.)
Share Capital ---------- Fixed Assets ----------
Reserves &
Surplus ---------- Cash ---------
10% Debentures --------- Stock ---------
Sundry
Creditors 60,000 Debtors 35,000
TOTAL ---------- TOTAL ---------
Additional Information
a) Net Profit to Sales 5%.
b) Current Ratio 1.5.
c) Return on Net Worth 20%.
d) Inventory Turnover 15 times (Based on cost of goods sold).
e) Share capital to Reserves 4 : 1.
f) Rate of Income Tax 50%.

Q7) Grow More Ltd. Is presently operating at 60% level producing 36,000 units
Per annum. In view of favorable market conditions it has been decided. That
from 1st January, 2010 the company operate at 90% capacity. The following
information is available.
Existing cost price structure per unit is given below. [15]

[3775]-34 2

Particulars Amt. (Rs.)
Raw Material 4
Wages 2
Overheads (Variable) 2
Overheads (Fixed) 1
Profits 1

It is expected that the cost of raw material, wage rate, overheads and sales per
unit will remain unchanged in 2010.
Raw materials remain is stores for 2 months before these are issued to
production. Theses units remain in production process for 1 month.
Finished goods remain in go down for 2 months
Credit allowed to debtors is 2 months and credit allowed by creditors is 1
month.
Lag in wages and overheads payment is 1 month.
It may be assumed that wages and overheads accrue evenly throughout the
production cycle.
You are required to calculate the working capital requirement.

Q8) A company requires and initial investment of Rs. 40,000. The estimated cash
inflows are as follows. [15]
Year Amt. (Rs.)
1 7,000
2 14,000
3 18,000
4 20,000
5 25,000
Using 10% as the cost of capital (rate of discount) determine the following
a) Payback Period.
b) Net Present Vale.
c) Profitability Index.

[3775]-34 3

Q9) From the below given information prepare Fund Flow
Statement. [15]
Balance-Sheets of Surya Sales Ltd.
Particulars 2006(Rs.) 2007(Rs.) Particulars 2006(Rs.) 2007(Rs.)
Equity Capital 30,000 35,000 Fixed Assets 51,000 62,000
9% Pref. Capital 20,000 10,000 Investments 3,000 8,000
Debentures 10,000 20,000 Current Assets 24,000 37,500
Preliminary
Reserves 11,000 27,000 Expenses. 1,000 500
R.D.D. 1,000 1,500
Current
Liabilities 7,000 14,500
TOTAL 79,000 1,08,000 TOTAL 79,000 1,08,000

a) A Machine costing Rs. 7,000 (book value Rs. 4,000) was sold for
Rs. 2,500/-
b) 15% dividend was paid on equity capital in addition to pref. dividend on
opening balance of capital.
c) The preference shares were redeemed at the end of the year @ 5%
premium.
d) Depreciation written off Rs. 7,000/- on fixed assets.

kbkb

[3775]-34 4

Mba april 2010 sem 1,2,3,4

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