This talk was given at Barcamp 2015 in Saskatoon, SK Canada by Melanie Cey. It's a bit of a self guided story or two about how I feel about changing cultures of blame to cultures of innovation and working together to achieve goals instead of working against each other.
9. the ability to understand and share the < ---- >
of another team or colleague
failures
10. Empathy
“the ability to understand and share the
successes of another team or colleague”
“the ability to understand and share the failures
of another team or colleague without blame”
12. We think it’s “the database”
How is “the database” responsible for the
performance of the code you we wrote?
13. We think it’s “the database”
How do you think “the database” operates
without your our code?
14. We think it’s “the database”
It doesn’t, it doesn’t have a purpose without our
code...
So, who is responsible for the performance of
“the database”?
15. Cultures of Blame
Who here has
- lost a colleague to culture?
- left a job because of culture?
16.
17. Have you ever
had the feeling that if you could just change
your culture or ecosystem that your team would
be so. much. better?
23. Change it
- Say we instead of you
- Encourage bold behaviour from others
- Reward success and learn from failure
- ...
- If you don’t feel secure or protected… find a
new gig
24. Remove Barriers to Empathy
- Remove wait states between teams
- Form common goals
- Communicate your critical paths
- Share reasons for failures (rather than hiding
and/or finger pointing)
25. This talk was not about Devops
Melanie Cey
@melaniemj
Senior Systems Analyst, Systems Reliability
Engineering @ Yardi
We use Icinga, ELK, nxlog, nsclient and graphite to monitor >5,000 clients,
>10,000 VMs and >60,000 services running on windows. Ask me how.