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1



      Medical Network One
        MiPCT UPDATE


WEBINAR #1

February 22, 2012
8:30am – 9:00am
2


Agenda
•   Status of MiPCT Project
•   Communication Plan
•   Self management training
•   Moderate and Complex Care manager training and
    on-boarding
•   Patient registry
•   Patient portal
•   Transformation payments
•   Pay for Performance
3

                         2012 Launch Preparedness
Workstream                      Launch Readiness Activities                                      Advantage
Communication       •   PO Webinar/Call Series                                      •   Establishes communication channels
                    •   Website Expansion                                               and peer network building
                    •   Newsletter 2012                                             •   Delivers consistent messaging in
                    •   March Invitational Meeting in Troy, Gaylord, Grand Rapids       multiple platforms for user
                    •   Practice Champions and Contacts Identified                      convenience
                    •   Quarterly Best Practice Sessions
                    •   Webinars ever 2 weeks
 Michigan Data      •   Report Template Production                                  •   User needs incorporated in report
 Collaborative      •   PO Interviews for Report Preferences                            design
                    •   Population Analysis Readiness                               •   Begins data loads
                    •   Payer Intake Meetings
  Provider Files    •   Payment Elements Verified with CMS                          •   Minimizes payment delays
                    •   Intense Response File Investigation                             experienced by other states
                                                                                    •   Establishes platform for future files
    Strategic       •   Discussions with Organizational Groups (MHA, MAHP,          •   Builds on common interests
  Partnerships          MSMS, MOA, etc.)                                            •   Leverages strength of membership
                                                                                        groups
   PO/PCMH          •   Implementation Plan Reviews                                 •   Allows insight on strengths and
   Readiness        •   PO Personalized Calls                                           opportunities of partners
                                                                                    •   Provides customized support
Budget Neutrality   •   Research on Promising Interventions                         •   Incorporates experience of health
                    •   Payer Recommendations                                           plans data insights
4



   Participating Practices (and Affiliated POs)
                   January and April 2012* Participants

Start Date            # PCMH             # POs          # Physicians             # Patients

 Jan 1, 2012              388               29                1631                 1,111,290


April 1, 2012*             70                3                 154                  127,961


    TOTAL                 458               32                1785                 1,239,251




*Dependent on submission of signed contracts, implementation plans, etc. by February 8, 2012
5


            Medical Network One/PCMH
            Implementation Plan Reviews
• Process for Responses to POs:
  ▫ Responses returned by January 20, 2012

  ▫ 3 Categories: Approved, Approved but requires clarification via a follow-
    up phone discussion, or Requires Resubmission.

  ▫ Criteria Used for Categorization: 1) whether or not the PO (and its
    practices) plan to (or already) have 80% of their care managers on board
    by end of Year One; 2) whether or not the care managers are to be
    integrated w/in and serving at the practice site (or acceptable
    alternative); and 3) Adequacy of the four tier activities
6



               MiPCT
   Performance Incentive Program
• One component the additional funds provided
  through the Demonstration to support PCMH
  transformation

• Designed by a multi-stakeholder MiPCT Committee
 o Metrics for 2012 have been selected
 o 2013 and 2014 metrics will be identified in 2012
MiPCT Performance Incentive Program
             Objectives
 Provide financial rewards to support transformation
 to enhance current PCMH activities
PCMH
 •    Reward transformation efforts and achieving
      desired outcomes
POs
 •    Reward transformation efforts and achieving
      desired outcomes
 •    Compensate for services to participating practices
8



MiPCT Performance Incentive Program
             Objectives
9



Performance Incentive Payment Process
• Health plans contribute $3.00 PMPM to the incentive
  program pool

• Metrics are assessed every six months and points are
  calculated for each PO

• POs are ranked by total points and grouped into
  payment categories
10



Performance Incentive Payment Process
• Entire pool is paid out in variable amounts based on
  ranking

• PO retains the agreed upon percentage 20%

• PO distributes 80% to the PCMH
11



Division of Performance Incentive Funds
Between POs and their PCMH
• 80% of funds flow to the providers of care:
  Primary Care Physicians and their staff
• PCMH may include POs that employ care
  managers or care team members
• Health systems should ensure incentive funds
  are passed to the practice unit level
12


Incentive Fund Portion Retained by POs

   May be used for one or more of the following:
   •   Implementation of tools and care processes that enable the
       practices to achieve practice transformation

   •   Clinical leadership support (Quality Improvement Specialist)

   •   Analytical and reporting support to measure and report
       transformation progress
13


POs Will Account for Incentive Funds*

PO Level
  •    Amount of incentive dollars retained
  •    How retained funds were used

PCMH Level
  •    Amount distributed to each practice
  •    Distribution criteria
  •    How were funds used: education, pay raise, hiring
       new staff

* POs will submit regular MiPCT financial reports
14


The Performance Metrics Reflect the MiPCT
       Focus for Each of the 3 Years
 2012 Incentive Program Focus
 •   Develop primary care practice infrastructure
      Enhance access
      Create and use an all-patient registry system
      HEDIS measure imporovement

 •   Embed care managers within the PCMH

 •   Employ standardized processes for transitions of
     care
15


Data Sources for Metrics
1. Claims Data: The Michigan Data
   Collaborative will receive claims data from
   participating Health Plans
     Utilization and cost metrics will be
      calculated for each Payer and
      aggregated across all contracted plans.
     Confidence intervals at 95% will be
      provided
16



Data Sources for Metrics

2. MiPCT Quarterly Reports: Each PO will
   complete and submit a MiPCT Quarterly
   Report that includes
      Updates to their Implementation Plans
      PCMH/PO progress on development of
       PCMH infrastructure capabilities and
       implementation of clinical initiatives.
17


Data Sources for Metrics

3. Self-Reported Data (SRD): Reported by POs
   to PGIP twice yearly on practice PCMH
   capabilities
      Accuracy, validity and inter-rater
       reliability checks and balances by BCBSM
      Financial penalties are imposed for
       inaccurate reporting of capabilities
18



6 Month Performance Metrics for 2012
 Advanced Access
 •   30% Same Day Appointments - SRD Report 5.7
 •   Appointments Outside Regular hours: 8 hrs/week SRD
     Report 5.3.
 Electronic Patient Registry Functionality
 •    Electronic Patient Registry
     Practice has electronic registry (*Must meet)
     Registry has interface capability
     Incorporates evidence-based care guidelines
     Identifies individual attributed practitioner
19


6 Month Performance Metrics for 2012
Electronic Patient Registry
 •   Information is available and used by the practice unit team
     at the point of care (2.4)
 •   Used to generate communications to patients regarding
     gaps in care (2.6)
 •   Used to flag gaps in care (2.7)
 •   Information on patient demographics (2.8)
 •   Registry identifies and tracks care for patients with at least
     2 of the following (2 points maximum): Diabetes (2.1),
     Asthma (2.10), Cardiovascular disease (2.11), Pediatric
     obesity (2.17)
20


6 Month Performance Metrics for 2012
   Care Managers
   •   Moderate care managers trained and
       working (10 points)
   •   Complex care managers trained and working
       (10 points)
21



Adult Clinical Quality Metrics                 y

Chronic Care
Diabetes: (ages18-75 years & type 1 or 2 diabetes) HEDIS
    1.   A1C Test
    2.   Poor Control A1c>9
    3.   Control A1c< 8
    4.   LDL-C Test
    5.   LDL-C Controlled < 100 mg/dl
    6.   BP <140/90
    7.   Retinal Eye Exam
    8.   Nephropathy Screen or Evidence of Nephropathy*
y


9. Asthma: Self-Management Plan or Asthma Action Plan
y
   (ages 5-50) Non HEDIS
10. Hypertension: Controlled BP <140/90 (ages 18-85) HEDIS
22




Adult Chronic Care (Cont)
11. Cardiovascular Disease (CVD): BP management
     <140/90 mmHg (ages 18-75) HEDIS
12. CVD: LDL-C Management <100 mg/dl (ages 18-85) HEDIS
13. Obesity: Adult BMI (Meaningful Use)

Adult Preventive Care
14. Tobacco: Percent Current Smokers (ages 13 and older)
    (non HEDIS)
15. Breast Cancer Screening: (ages 40-69) HEDIS
16. Cervical Cancer Screening: (ages 21-64) HEDIS
17. Colorectal Cancer Screening: (ages 50-75) HEDIS
18. Chlamydia Screening: (sexually active women ages 16-24) HEDIS
23



Pediatric Clinical Quality Measures
   
  1. Asthma: Self-Management Plan or Asthma Action Plan
     (ages 5-50) Non HEDIS
  2. Obesity: Child BMI (ages 2-17yrs) Meaningful Use
  3. Lead Screening: (Medicaid only) (Age 2) HEDIS**
  4. Tobacco Use: (ages 13 and older)
  5. Chlamydia Screening: (sexually active women ages 16–24) HEDIS
  6. Childhood Immunizations: Age 2 HEDIS**
  7. Childhood Immunizations: Adolescent Age 13 HEDIS**
  8. Well Child Visits: 15 Months and 3-6 years HEDIS
  9. Well Child Visits: Adolescent (ages12-21) HEDIS
  **MCIR reports may be counted if practice accesses MCIR for point of care use
     and can run reports for patient outreach
24


Adult and Pediatric Clinical Metrics
Chronic Care
y

1.    DM*: A1C Test + Poor Control A1c>9 + Control A1c< 8
2.    DM: LDL-C Test + LDL-C Controlled < 100 mg/dl
3.    DM: BP <140/90
4.    DM: Retinal Eye Exam
5.    DM: Nephropathy Screen or Evidence of Nephropathy*
6.    Asthma: Self-Management Plan or Asthma Action Plan
        (ages 5-50) Non HEDIS
7.    Hypertension: Controlled BP <140/90 (ages 18-85) HEDIS
8.    CVD**: BP<140/90 mmHG (ages 18-75) HEDIS
9.    CVD: LDL-C < 100 mg/dl (ages 18-85) HEDIS
10.   Obesity : BMI (ages 2-99) Meaningful Use
w


*DM = Diabetes Mellitus Type 1 or 2 (ages 18-75) HEDIS
**CVD = Cardiovascular Disease
25


Adult and Pediatric Clinical Metrics (cont)
Preventive Care
y


11. Tobacco: Percent Current Smokers (ages 13 and older)
      (non HEDIS)
12.   Breast Cancer Screening: (ages 40- 69) HEDIS
13.   Cervical Cancer Screening: (ages 21-64) HEDIS
14.   Colorectal Cancer Screening: (ages 50-75) HEDIS
15.   Chlamydia Screening: (sexually active women ages 16-24)
      HEDIS
16. Childhood Immunizations – Age 2: HEDIS**
17. Childhood Immunizations – Adolescent: (Age 13) HEDIS**
18. Well Child Visits: 15 months, 3-6 yrs and 12-21 yrs HEDIS
y

**MCIR reports may be counted if practice accesses MCIR for point of
   care use and can run reports for patient outreach

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MiPCT Webinar 02/22/2012

  • 1. 1 Medical Network One MiPCT UPDATE WEBINAR #1 February 22, 2012 8:30am – 9:00am
  • 2. 2 Agenda • Status of MiPCT Project • Communication Plan • Self management training • Moderate and Complex Care manager training and on-boarding • Patient registry • Patient portal • Transformation payments • Pay for Performance
  • 3. 3 2012 Launch Preparedness Workstream Launch Readiness Activities Advantage Communication • PO Webinar/Call Series • Establishes communication channels • Website Expansion and peer network building • Newsletter 2012 • Delivers consistent messaging in • March Invitational Meeting in Troy, Gaylord, Grand Rapids multiple platforms for user • Practice Champions and Contacts Identified convenience • Quarterly Best Practice Sessions • Webinars ever 2 weeks Michigan Data • Report Template Production • User needs incorporated in report Collaborative • PO Interviews for Report Preferences design • Population Analysis Readiness • Begins data loads • Payer Intake Meetings Provider Files • Payment Elements Verified with CMS • Minimizes payment delays • Intense Response File Investigation experienced by other states • Establishes platform for future files Strategic • Discussions with Organizational Groups (MHA, MAHP, • Builds on common interests Partnerships MSMS, MOA, etc.) • Leverages strength of membership groups PO/PCMH • Implementation Plan Reviews • Allows insight on strengths and Readiness • PO Personalized Calls opportunities of partners • Provides customized support Budget Neutrality • Research on Promising Interventions • Incorporates experience of health • Payer Recommendations plans data insights
  • 4. 4 Participating Practices (and Affiliated POs) January and April 2012* Participants Start Date # PCMH # POs # Physicians # Patients Jan 1, 2012 388 29 1631 1,111,290 April 1, 2012* 70 3 154 127,961 TOTAL 458 32 1785 1,239,251 *Dependent on submission of signed contracts, implementation plans, etc. by February 8, 2012
  • 5. 5 Medical Network One/PCMH Implementation Plan Reviews • Process for Responses to POs: ▫ Responses returned by January 20, 2012 ▫ 3 Categories: Approved, Approved but requires clarification via a follow- up phone discussion, or Requires Resubmission. ▫ Criteria Used for Categorization: 1) whether or not the PO (and its practices) plan to (or already) have 80% of their care managers on board by end of Year One; 2) whether or not the care managers are to be integrated w/in and serving at the practice site (or acceptable alternative); and 3) Adequacy of the four tier activities
  • 6. 6 MiPCT Performance Incentive Program • One component the additional funds provided through the Demonstration to support PCMH transformation • Designed by a multi-stakeholder MiPCT Committee o Metrics for 2012 have been selected o 2013 and 2014 metrics will be identified in 2012
  • 7. MiPCT Performance Incentive Program Objectives Provide financial rewards to support transformation to enhance current PCMH activities PCMH • Reward transformation efforts and achieving desired outcomes POs • Reward transformation efforts and achieving desired outcomes • Compensate for services to participating practices
  • 8. 8 MiPCT Performance Incentive Program Objectives
  • 9. 9 Performance Incentive Payment Process • Health plans contribute $3.00 PMPM to the incentive program pool • Metrics are assessed every six months and points are calculated for each PO • POs are ranked by total points and grouped into payment categories
  • 10. 10 Performance Incentive Payment Process • Entire pool is paid out in variable amounts based on ranking • PO retains the agreed upon percentage 20% • PO distributes 80% to the PCMH
  • 11. 11 Division of Performance Incentive Funds Between POs and their PCMH • 80% of funds flow to the providers of care: Primary Care Physicians and their staff • PCMH may include POs that employ care managers or care team members • Health systems should ensure incentive funds are passed to the practice unit level
  • 12. 12 Incentive Fund Portion Retained by POs May be used for one or more of the following: • Implementation of tools and care processes that enable the practices to achieve practice transformation • Clinical leadership support (Quality Improvement Specialist) • Analytical and reporting support to measure and report transformation progress
  • 13. 13 POs Will Account for Incentive Funds* PO Level • Amount of incentive dollars retained • How retained funds were used PCMH Level • Amount distributed to each practice • Distribution criteria • How were funds used: education, pay raise, hiring new staff * POs will submit regular MiPCT financial reports
  • 14. 14 The Performance Metrics Reflect the MiPCT Focus for Each of the 3 Years 2012 Incentive Program Focus • Develop primary care practice infrastructure  Enhance access  Create and use an all-patient registry system  HEDIS measure imporovement • Embed care managers within the PCMH • Employ standardized processes for transitions of care
  • 15. 15 Data Sources for Metrics 1. Claims Data: The Michigan Data Collaborative will receive claims data from participating Health Plans  Utilization and cost metrics will be calculated for each Payer and aggregated across all contracted plans.  Confidence intervals at 95% will be provided
  • 16. 16 Data Sources for Metrics 2. MiPCT Quarterly Reports: Each PO will complete and submit a MiPCT Quarterly Report that includes  Updates to their Implementation Plans  PCMH/PO progress on development of PCMH infrastructure capabilities and implementation of clinical initiatives.
  • 17. 17 Data Sources for Metrics 3. Self-Reported Data (SRD): Reported by POs to PGIP twice yearly on practice PCMH capabilities  Accuracy, validity and inter-rater reliability checks and balances by BCBSM  Financial penalties are imposed for inaccurate reporting of capabilities
  • 18. 18 6 Month Performance Metrics for 2012 Advanced Access • 30% Same Day Appointments - SRD Report 5.7 • Appointments Outside Regular hours: 8 hrs/week SRD Report 5.3. Electronic Patient Registry Functionality • Electronic Patient Registry Practice has electronic registry (*Must meet) Registry has interface capability Incorporates evidence-based care guidelines Identifies individual attributed practitioner
  • 19. 19 6 Month Performance Metrics for 2012 Electronic Patient Registry • Information is available and used by the practice unit team at the point of care (2.4) • Used to generate communications to patients regarding gaps in care (2.6) • Used to flag gaps in care (2.7) • Information on patient demographics (2.8) • Registry identifies and tracks care for patients with at least 2 of the following (2 points maximum): Diabetes (2.1), Asthma (2.10), Cardiovascular disease (2.11), Pediatric obesity (2.17)
  • 20. 20 6 Month Performance Metrics for 2012 Care Managers • Moderate care managers trained and working (10 points) • Complex care managers trained and working (10 points)
  • 21. 21 Adult Clinical Quality Metrics y Chronic Care Diabetes: (ages18-75 years & type 1 or 2 diabetes) HEDIS 1. A1C Test 2. Poor Control A1c>9 3. Control A1c< 8 4. LDL-C Test 5. LDL-C Controlled < 100 mg/dl 6. BP <140/90 7. Retinal Eye Exam 8. Nephropathy Screen or Evidence of Nephropathy* y 9. Asthma: Self-Management Plan or Asthma Action Plan y (ages 5-50) Non HEDIS 10. Hypertension: Controlled BP <140/90 (ages 18-85) HEDIS
  • 22. 22 Adult Chronic Care (Cont) 11. Cardiovascular Disease (CVD): BP management <140/90 mmHg (ages 18-75) HEDIS 12. CVD: LDL-C Management <100 mg/dl (ages 18-85) HEDIS 13. Obesity: Adult BMI (Meaningful Use) Adult Preventive Care 14. Tobacco: Percent Current Smokers (ages 13 and older) (non HEDIS) 15. Breast Cancer Screening: (ages 40-69) HEDIS 16. Cervical Cancer Screening: (ages 21-64) HEDIS 17. Colorectal Cancer Screening: (ages 50-75) HEDIS 18. Chlamydia Screening: (sexually active women ages 16-24) HEDIS
  • 23. 23 Pediatric Clinical Quality Measures   1. Asthma: Self-Management Plan or Asthma Action Plan (ages 5-50) Non HEDIS 2. Obesity: Child BMI (ages 2-17yrs) Meaningful Use 3. Lead Screening: (Medicaid only) (Age 2) HEDIS** 4. Tobacco Use: (ages 13 and older) 5. Chlamydia Screening: (sexually active women ages 16–24) HEDIS 6. Childhood Immunizations: Age 2 HEDIS** 7. Childhood Immunizations: Adolescent Age 13 HEDIS** 8. Well Child Visits: 15 Months and 3-6 years HEDIS 9. Well Child Visits: Adolescent (ages12-21) HEDIS **MCIR reports may be counted if practice accesses MCIR for point of care use and can run reports for patient outreach
  • 24. 24 Adult and Pediatric Clinical Metrics Chronic Care y 1. DM*: A1C Test + Poor Control A1c>9 + Control A1c< 8 2. DM: LDL-C Test + LDL-C Controlled < 100 mg/dl 3. DM: BP <140/90 4. DM: Retinal Eye Exam 5. DM: Nephropathy Screen or Evidence of Nephropathy* 6. Asthma: Self-Management Plan or Asthma Action Plan (ages 5-50) Non HEDIS 7. Hypertension: Controlled BP <140/90 (ages 18-85) HEDIS 8. CVD**: BP<140/90 mmHG (ages 18-75) HEDIS 9. CVD: LDL-C < 100 mg/dl (ages 18-85) HEDIS 10. Obesity : BMI (ages 2-99) Meaningful Use w *DM = Diabetes Mellitus Type 1 or 2 (ages 18-75) HEDIS **CVD = Cardiovascular Disease
  • 25. 25 Adult and Pediatric Clinical Metrics (cont) Preventive Care y 11. Tobacco: Percent Current Smokers (ages 13 and older) (non HEDIS) 12. Breast Cancer Screening: (ages 40- 69) HEDIS 13. Cervical Cancer Screening: (ages 21-64) HEDIS 14. Colorectal Cancer Screening: (ages 50-75) HEDIS 15. Chlamydia Screening: (sexually active women ages 16-24) HEDIS 16. Childhood Immunizations – Age 2: HEDIS** 17. Childhood Immunizations – Adolescent: (Age 13) HEDIS** 18. Well Child Visits: 15 months, 3-6 yrs and 12-21 yrs HEDIS y **MCIR reports may be counted if practice accesses MCIR for point of care use and can run reports for patient outreach