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Involving Young People
As Volunteers
@LondonYouth
@VCTowerHamlets
1
Introductions
@LondonYouth
@VCTowerHamlets
✓ Name
✓ Organisa+on  you  are  from
✓ Briefly  what  you  already  do  
with  young  people  as  
volunteers
On a sticky:
What you would
like to get from
today’s session?
2
Myths Quiz
@LondonYouth
@VCTowerHamlets
3
Previous Experiences
@LondonYouth
@VCTowerHamlets
✓ On  your  tables  discuss  
good  and  bad  previous  
experiences  of  involving  
young  people  in  your  
organisa+on
✓ You  have  ten  minutes  
before  we  feed  back
4
Motivations
@LondonYouth
@VCTowerHamlets
Why do young people volunteer?
Source:  Do-­‐it  Volunteer  Sa+sfac+on  Survey  2011,  Youthnet
Primary  mo+va+ons  for  volunteering  for  the  
16-­‐25  age  group  were:
•        To  gain  work  experience  (83%)
•        To  gain  or  improve  skills  (78%)
•        To  help  other  people  (75%)
•        To  learn  new  things  (71%)
•        Do  something  posi+ve  with  spare  +me  (64%)
5
Motivations
@LondonYouth
@VCTowerHamlets
Student volunteering motivations
Source:  Burs+ng  the  Bubble  -­‐  Students  Volunteering  and  the  Community  (Brewis,  Russell  and  
Holdsworth,  2010)
✓ 95%    -­‐  desire  to  improve  things  or  help  people
✓ 88%  –  to  develop  skills  
✓ 83%  –  to  gain  work  experience
✓ 49%  -­‐  looking  to  enhance  learning  from  their  university  course  through  
volunteering
✓ Women,  younger  students  and  students  from  less  advantaged  backgrounds  are  
more  mo+vated  to  volunteer  to  enhance  their  employability
✓ BME  (Black  and  Minority  Ethnic)  students,  students  from  post-­‐1992  HEIs,  students  
with  dependents  and  those  who  did  not  move  away  to  university  are  more  
mo+vated  to  volunteer  by  reasons  connected  to  their  personal  values
6
FLEXIVOL
@LondonYouth
@VCTowerHamlets
An  useful  acronym  of  what  young  people  have  said  would  encourage  them  to  volunteer
✓ FLEXIBILITY  –  in  both  +me  and  commitment
✓ LEGITIMACY  –  they  need  to  know  it’s  worthwhile
✓ EASE  OF  ACCESS  –  there  are  barriers,  many  young  people  simply  don’t  know  how  to  start  
volunteering  or  who  to  contact
✓ EXPERIENCE  –  young  people  want  relevant,  useful  experience  and  the  chance  to  learn  new  skills
✓ INCENTIVES  –  what’s  in  it  for  them?  Skills,  add  to  CV
✓ VARIETY  –  both  the  type  of  work  and  the  level  of  commitment
✓ ORGANISATION  –  volunteering  needs  to  be  both  efficient  and  informal
✓  LAUGHS  –  volunteering  must  be  fun
7
Motivations
@LondonYouth
@VCTowerHamlets
Barriers to volunteering
✓They  don’t  know  how  to  become  involved
✓Lack  of  +me                                                  
✓Feel  they  can’t  make  a  commitment
✓Lack  of  interest                                                                                    
✓No  one  asked  them
✓Don’t  know  what  they’ll  gain
✓Don’t  feel  needed                                                
✓Lack  of  transporta+on/support
✓Don’t  think  its  cool
8
Motivations
@LondonYouth
@VCTowerHamlets
But remember...
Young  people  are  not  a  homogenous  group!
Ages,  cultures,  backgrounds,  interests,  mo+va+ons,  
physical  abili+es,  
Support  needs,  levels  of  confidence,  personality  types
9
Creating Rewarding Roles
@LondonYouth
@VCTowerHamlets
✓ What  the  commitment  is
✓ What  they  will  be  required  
to  do
✓ How  the  volunteer  will  
personally  benefit
✓ How  their  contribu+ons  will  
help  your  organisa+on  and  
the  community
✓ How  long  the  commitment  
is  for
✓ Support  they  will  receive
10
Attracting Young People
@LondonYouth
@VCTowerHamlets
✓Clear  and  accessible  informa+on
✓Explain  the  bigger  picture  and  breadth  of  roles
✓Be  as  specific  as  you  can
✓Highlight  what  will  they  get  out  of  it
✓Adverts  should  be  fresh  &  appealing
✓Language  and  tone  
11
Attracting Young People
@LondonYouth
@VCTowerHamlets
Language and Tone
Ac+ve,  fun  and  exci+ng
Sign  up,  get  involved,  join  in,  be  special,  come  
forward,  help  out,  speak  up,  stand  up,  step  
forward,  a  chance,  an  opportunity,  a  place,  a  
posi+on,  par+cipate,  make  a  difference,  
campaign,  assist,  support,  engage,  devote,  offer,  
pitch  in,  try,  a  challenge,  share,  lead,  link  up,  get  
ac+ve,  give  +me.      
12
Attracting Young People
@LondonYouth
@VCTowerHamlets
✓Outreach:    freshers  fairs,  community  centres
✓Through  Volunteer  Centre  Tower  Hamlets
✓Find  out  how  they  like  to  keep  in  touch
✓Use  your  current  young  volunteers  (in  person,    film,  photos  
and  quotes)
✓Respond  immediately  to  inquiries  
✓Be  family  friendly  
✓Value  what  they  have  already  done
13
Retaining Young Volunteers
@LondonYouth
@VCTowerHamlets
✓ Remember  why  they  young  
person  chose  to  volunteer  
with  you
✓ Ensure  regular  catch-­‐ups
✓ Peer  support
✓ Dedicated  contact
✓ Genng  volunteers  
feedback
✓ Accredita+on
14
Legalities
@LondonYouth
@VCTowerHamlets
Mohammed  is  18  and  has  been  volunteering  with  a  small  
charity,  Play  Today,  for  two  years.  While  at  school  he  
volunteered  for  3  hours  on  Friday  mornings  when  he  had  a  free  
period.  He  recently  leo  school  and  is  now  volunteering  3  days  a  
week.  He  is  claiming  job  seekers  allowance.  Play  Today  give  him  
£5  per  day  for  lunch  and  bus  fare.      
What are the issues?
What are the solutions?
15
Legalities
@LondonYouth
@VCTowerHamlets
Carol  is  15  and  has  been  volunteering  with  Play  Today  for  three  months.  She  
seems  very  mature  and  capable,  and  has  been  running  a  drama  group  every  
Tuesday  and  Thursday  evening  for  groups  of  seven-­‐ten  year  olds.    The  session  is  
three  hours  long.  As  it  finishes  late  in  the  evening,  a  member  of  staff  gives  Carol  a  
lio  home.    
For  the  first  two  sessions,  a  member  of  staff  ran  the  drama  group  with  her.    
However,  another  aoer  school  club  has  started  on  a  Tuesday  evening,  and  the  
staff  member  divides  her  +me  between  the  two  sessions.    
Carol  has  not  had  a  criminal  record  check  (DBS  check).  
What are the issues?
What are the solutions?
16
Celebrating Success
@LondonYouth
@VCTowerHamlets
Formal
✓ Volunteer  events  (for  example,  a  ‘thank  you  
event’  as  part  of  Volunteers’  Week)
✓ Cer+ficates  (could  be  an  annual  ‘thank  you’,  
or  aoer  a  fixed  term,  such  as  comple+on  of  
a  specific  number  of  volunteering  hours)
✓ Accredita+on,  such  as  NVQs  etc
✓ Invite  volunteers  to  mee+ngs  that  affect  
them,  such  as  staff  mee+ngs  if  appropriate
✓ Invite  volunteers  on  to  working  groups  etc.  
(Again,  if  there  are  internal  issues  affec+ng  
volunteers,  they  should  be  involved  in  the  
process.)
Informal
✓ Saying  ‘thank  you’
✓ Making  sure  they  have  enough  tasks  to  do  
every  day.
✓ Including  them  in  social  events
✓ Going  out  for  lunch,  to  the  pub  etc.
✓ Consul+ng  on  informal  masers,  such  as  
where  the  new  no+ce  board  should  go
17
Evaluation & Next Steps...
@LondonYouth
@VCTowerHamlets
18
Involving Young People
As Volunteers
@LondonYouth
@VCTowerHamlets
19

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Involving Young People as Volunteers

  • 1. Involving Young People As Volunteers @LondonYouth @VCTowerHamlets 1
  • 2. Introductions @LondonYouth @VCTowerHamlets ✓ Name ✓ Organisa+on  you  are  from ✓ Briefly  what  you  already  do   with  young  people  as   volunteers On a sticky: What you would like to get from today’s session? 2
  • 4. Previous Experiences @LondonYouth @VCTowerHamlets ✓ On  your  tables  discuss   good  and  bad  previous   experiences  of  involving   young  people  in  your   organisa+on ✓ You  have  ten  minutes   before  we  feed  back 4
  • 5. Motivations @LondonYouth @VCTowerHamlets Why do young people volunteer? Source:  Do-­‐it  Volunteer  Sa+sfac+on  Survey  2011,  Youthnet Primary  mo+va+ons  for  volunteering  for  the   16-­‐25  age  group  were: •        To  gain  work  experience  (83%) •        To  gain  or  improve  skills  (78%) •        To  help  other  people  (75%) •        To  learn  new  things  (71%) •        Do  something  posi+ve  with  spare  +me  (64%) 5
  • 6. Motivations @LondonYouth @VCTowerHamlets Student volunteering motivations Source:  Burs+ng  the  Bubble  -­‐  Students  Volunteering  and  the  Community  (Brewis,  Russell  and   Holdsworth,  2010) ✓ 95%    -­‐  desire  to  improve  things  or  help  people ✓ 88%  –  to  develop  skills   ✓ 83%  –  to  gain  work  experience ✓ 49%  -­‐  looking  to  enhance  learning  from  their  university  course  through   volunteering ✓ Women,  younger  students  and  students  from  less  advantaged  backgrounds  are   more  mo+vated  to  volunteer  to  enhance  their  employability ✓ BME  (Black  and  Minority  Ethnic)  students,  students  from  post-­‐1992  HEIs,  students   with  dependents  and  those  who  did  not  move  away  to  university  are  more   mo+vated  to  volunteer  by  reasons  connected  to  their  personal  values 6
  • 7. FLEXIVOL @LondonYouth @VCTowerHamlets An  useful  acronym  of  what  young  people  have  said  would  encourage  them  to  volunteer ✓ FLEXIBILITY  –  in  both  +me  and  commitment ✓ LEGITIMACY  –  they  need  to  know  it’s  worthwhile ✓ EASE  OF  ACCESS  –  there  are  barriers,  many  young  people  simply  don’t  know  how  to  start   volunteering  or  who  to  contact ✓ EXPERIENCE  –  young  people  want  relevant,  useful  experience  and  the  chance  to  learn  new  skills ✓ INCENTIVES  –  what’s  in  it  for  them?  Skills,  add  to  CV ✓ VARIETY  –  both  the  type  of  work  and  the  level  of  commitment ✓ ORGANISATION  –  volunteering  needs  to  be  both  efficient  and  informal ✓  LAUGHS  –  volunteering  must  be  fun 7
  • 8. Motivations @LondonYouth @VCTowerHamlets Barriers to volunteering ✓They  don’t  know  how  to  become  involved ✓Lack  of  +me                                                   ✓Feel  they  can’t  make  a  commitment ✓Lack  of  interest                                                                                     ✓No  one  asked  them ✓Don’t  know  what  they’ll  gain ✓Don’t  feel  needed                                                 ✓Lack  of  transporta+on/support ✓Don’t  think  its  cool 8
  • 9. Motivations @LondonYouth @VCTowerHamlets But remember... Young  people  are  not  a  homogenous  group! Ages,  cultures,  backgrounds,  interests,  mo+va+ons,   physical  abili+es,   Support  needs,  levels  of  confidence,  personality  types 9
  • 10. Creating Rewarding Roles @LondonYouth @VCTowerHamlets ✓ What  the  commitment  is ✓ What  they  will  be  required   to  do ✓ How  the  volunteer  will   personally  benefit ✓ How  their  contribu+ons  will   help  your  organisa+on  and   the  community ✓ How  long  the  commitment   is  for ✓ Support  they  will  receive 10
  • 11. Attracting Young People @LondonYouth @VCTowerHamlets ✓Clear  and  accessible  informa+on ✓Explain  the  bigger  picture  and  breadth  of  roles ✓Be  as  specific  as  you  can ✓Highlight  what  will  they  get  out  of  it ✓Adverts  should  be  fresh  &  appealing ✓Language  and  tone   11
  • 12. Attracting Young People @LondonYouth @VCTowerHamlets Language and Tone Ac+ve,  fun  and  exci+ng Sign  up,  get  involved,  join  in,  be  special,  come   forward,  help  out,  speak  up,  stand  up,  step   forward,  a  chance,  an  opportunity,  a  place,  a   posi+on,  par+cipate,  make  a  difference,   campaign,  assist,  support,  engage,  devote,  offer,   pitch  in,  try,  a  challenge,  share,  lead,  link  up,  get   ac+ve,  give  +me.       12
  • 13. Attracting Young People @LondonYouth @VCTowerHamlets ✓Outreach:    freshers  fairs,  community  centres ✓Through  Volunteer  Centre  Tower  Hamlets ✓Find  out  how  they  like  to  keep  in  touch ✓Use  your  current  young  volunteers  (in  person,    film,  photos   and  quotes) ✓Respond  immediately  to  inquiries   ✓Be  family  friendly   ✓Value  what  they  have  already  done 13
  • 14. Retaining Young Volunteers @LondonYouth @VCTowerHamlets ✓ Remember  why  they  young   person  chose  to  volunteer   with  you ✓ Ensure  regular  catch-­‐ups ✓ Peer  support ✓ Dedicated  contact ✓ Genng  volunteers   feedback ✓ Accredita+on 14
  • 15. Legalities @LondonYouth @VCTowerHamlets Mohammed  is  18  and  has  been  volunteering  with  a  small   charity,  Play  Today,  for  two  years.  While  at  school  he   volunteered  for  3  hours  on  Friday  mornings  when  he  had  a  free   period.  He  recently  leo  school  and  is  now  volunteering  3  days  a   week.  He  is  claiming  job  seekers  allowance.  Play  Today  give  him   £5  per  day  for  lunch  and  bus  fare.       What are the issues? What are the solutions? 15
  • 16. Legalities @LondonYouth @VCTowerHamlets Carol  is  15  and  has  been  volunteering  with  Play  Today  for  three  months.  She   seems  very  mature  and  capable,  and  has  been  running  a  drama  group  every   Tuesday  and  Thursday  evening  for  groups  of  seven-­‐ten  year  olds.    The  session  is   three  hours  long.  As  it  finishes  late  in  the  evening,  a  member  of  staff  gives  Carol  a   lio  home.     For  the  first  two  sessions,  a  member  of  staff  ran  the  drama  group  with  her.     However,  another  aoer  school  club  has  started  on  a  Tuesday  evening,  and  the   staff  member  divides  her  +me  between  the  two  sessions.     Carol  has  not  had  a  criminal  record  check  (DBS  check).   What are the issues? What are the solutions? 16
  • 17. Celebrating Success @LondonYouth @VCTowerHamlets Formal ✓ Volunteer  events  (for  example,  a  ‘thank  you   event’  as  part  of  Volunteers’  Week) ✓ Cer+ficates  (could  be  an  annual  ‘thank  you’,   or  aoer  a  fixed  term,  such  as  comple+on  of   a  specific  number  of  volunteering  hours) ✓ Accredita+on,  such  as  NVQs  etc ✓ Invite  volunteers  to  mee+ngs  that  affect   them,  such  as  staff  mee+ngs  if  appropriate ✓ Invite  volunteers  on  to  working  groups  etc.   (Again,  if  there  are  internal  issues  affec+ng   volunteers,  they  should  be  involved  in  the   process.) Informal ✓ Saying  ‘thank  you’ ✓ Making  sure  they  have  enough  tasks  to  do   every  day. ✓ Including  them  in  social  events ✓ Going  out  for  lunch,  to  the  pub  etc. ✓ Consul+ng  on  informal  masers,  such  as   where  the  new  no+ce  board  should  go 17
  • 18. Evaluation & Next Steps... @LondonYouth @VCTowerHamlets 18
  • 19. Involving Young People As Volunteers @LondonYouth @VCTowerHamlets 19