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THE LIMITATIONS OF MARKET DATA
MARCH 2018
Allison Pullins
• Chief Marketing Officer at MD Ranger
• Decade in the industry, developed expertise specifically
pertaining to the hospital/physician relationship
2
Your host
3
• The limitations of market data
• When and how to use market data
• Best practices and case studies
Today’s agenda
4
THE LIMITATIONS
OF MARKET DATA
Key takeaway
DATA HUMAN
6
Things market data can do
• Provide a reasonably objective
standard
• Help evaluate commercial
reasonableness
• Find appropriate payment ranges
• Document market rates
consistent with fair market value
7
Market data
Helps you make good
decisions, but it can’t
“decide” for you.
8
But, IS survey data an objective standard?
Don’t throw the baby out with the
bathwater.
9
Risks of survey data: technical challenges
• Incorrect labeling of agreements
• Including agreements that aren’t apples to
apples
• Inaccurate data input
• Other methodological problems
10
Risks of survey data: poor sample size
Size does matter.
It doesn’t mean you should
disregard benchmarks with
adequate sample sizes.
11
Risks of survey data: non-compliant arrangements
12
If anything, it’s a great gut check
• If a payment rate falls within reasonable ranges,
that is a good sign.
• If it doesn’t fall within a reasonable range, you
definitely must investigate and document the
reasons this particular contract is outside
standard FMV parameter
• It’s a sign you may need a valuation
13
Radiology agreement fails sniff test
14
What would a professional say?
• Professional valuators use
market data as part of the
process to evaluate contracts
and render FMV opinions
• They are smart and savvy
enough to know what is
meaningful, what isn’t.
YOU can be smart and savvy, too.
15
Always ask
Is there anything unusual
about this arrangement?
16
Approaches to valuation
1. Market Approach
2. Cost Approach
3. Income Approach Only for business asset valuation
17
Approaches to valuation
The market approach is like using Zillow to
determine the value of a 4 bedroom house on a
quarter acre with a modern kitchen
The cost approach is like asking a contractor to
determine the cost of building a 4 bedroom house on
a quarter acre with a modern kitchen …with some
very specific and unique characteristics
Market approach
Approach
1. Find or a high-quality, robust
database of similar transactions
between hospitals and physicians
2. Select the service from that
database
that is a strong “match” in terms of
characteristics (such as specialty
and burden of service required)
3. Select a central range within the
market data—typically between the
25th and 75th percentile
18
Market approach
19
Guidance: If a sufficiently
strong “match” can be
found, the market
approach can effectively
be used to establish
FMV; if not, the cost
approach should be used
as well. Judgment must
be used to determine
how much weight to give
the results from each
approach
Cost approach
20
This loss (if there is a loss) is the payment to secure coverage that
makes the group “whole;” this is FMV amount based on the cost
approach , assuming the ‘costs’ fall within market ranges
Staffing cost
Plus
Practice expenses
Total Expenses
Less
Net Professional Collections (with AR)
Gain (Loss, which is Cost to Provide Coverage)
$6,435,000 per year
14.3 FTE x $450,000 per FTE at median ($350,000 to $450,000, 25th-
75th)
Plus
$1,645,000
$8,080,000
$5,540,000
- $2,540,000 per year
For a group that has two parts of
its practice (a private office-
based practice or an agreement
to cover another hospital plus
the subject agreement), the
model is only for the portion that
is the subject of the agreement
Build a model of the financial performance of the practice
Illustration For A Typical Major Hospital-based Service
21
Evaluating commercial reasonableness
• Market data can inform decisions
about commercial reasonableness
• It cannot tell you if a paid position is
commercially reasonable at your
organization
22
General surgery call vs. bariatric surgery call
81% v. 1%
23
Find appropriate ranges
• Market data is great at providing appropriate
payment ranges to use in negotiations
• 25th, median, and 75th percentiles provide good
information for many situations
• Don’t forget sample size checks
24
Find appropriate ranges
Use judgement to determine the most
appropriate range given your
organization and your situation
25
Find appropriate ranges
Human judgement
informs the particular
payment RATE
Ideas for your organization’s approach
26
• Organizations often define how FMV can be
documented for their physician contracts
• Many organizations define FMV as an agreement at
or below the 75th percentile for the comparable
service
• Some organizations don’t want to exceed median
benchmarks
27
BEST PRACTICES
FOR USING
MARKET DATA
28
Set guidelines and review processes
• Make sure that your choice is supported and
documented
• Make sure all members of your team know and use
the standards and processes of the organization
29
Be consistent
• Apply your organization’s
standards to each
physician agreement and
rate
• Involve senior
management and/or a
board committee, in the
approval process,
depending on the value
and hospital policies
• Create and use contract
templates
30
Test commercial reasonableness
Before agreeing to pay and before payment
rates are set, determine if payment at all is
reasonable
CMS defines CR as "an arrangement will be considered
'commercially reasonable' in the absence of referrals if
the arrangement would make commercial sense if
entered into by a reasonable entity of similar type and
size and a reasonable physician (or family member or
group practice) of similar scope and specialty, even if
there were no potential designated health services
("DHS") referrals."
Review the contract’s scope of services
• Though most contracts are unique, it’s important to
compare similar positions
• Examine scope to ensure that hours per month are
reasonable; use historical time records and market data
to document
• Pay special attention to positions with burdensome
implementation or extended hours, including sunsetting
high hours following start-up investments
• Check restricted or in-house status for coverage
agreements since this may increase FMV
Identify benchmarks for the service
• Find the most appropriate match for the service
• Compare similar organizations
• Check sample size
• Examine the full market range, and ask:
• What’s the median? What is the 75th percentile?
• Are there reasons for my hospital rates to be higher than the median?
• Are there characteristics of my hospital, the service or the physician that could
impact FMV?
33
Select your rate
• Remember your organization’s rules
• Your payment rate doesn’t have to be exactly the 75th
percentile; in fact, we don’t recommend it!
34
Negotiate and document
35
Process is key
• Your organization should pre-determine a standard FMV
documentation process
• Don’t skips steps
• Consistency is key across the compliance function
• When audited, having a process documented is very
important
36
Additional resources on mdranger.com:
• Building a Cost-Effective Physician Contract Compliance
Program Using Market Data
• Using Market Data for FMV
• Key Elements of Physician Contracting Compliance
Programs
• Using Market Data for Physician Contracting
37
275+ Physician Benchmarks
• Call coverage rates
• Medical direction payments
• Administrative and leadership
services rates
• Hospital-based service stipends
• Diagnostic testing, etc.
• Clinic & hourly rates
Online Platform
• Benchmark lookups
• Contract proposal tools
• Contract reports by facility and
service
• Total facility costs + benchmarks
Research and Support
• Resources for education and
training
• On-call experts to help
subscribers use benchmarks
and tools
Compliance Documentation
• Contract-specific FMV
documentation reports
• Reports to assist with real-time
monitoring and annual reviews
Our platform
38
Standardize
processes
and rates
Document
FMV
Access 275+
payment
benchmarks
Review and
monitor
contracts
Have data-
driven
physician
negotiations
Mitigate
compliance
risks
The foundation for your contracting process
39
• Call Coverage (55+)
• Medical direction (85+)
• Hospital-based services (15+)
• Administrative
• Medical Staff Leadership
• Diagnostic/other services
e.g. ROP, autopsy, dialysis
• Hospital-based stipends
• Clinics, professional services
• Telemedicine
• Residency/teaching/GME
• Uncompensated care
• Meeting attendance, peer review,
IT/EHR and quality initiatives
• 13 Pediatric services, with more
emerging each year
Hospital-characteristics drill
down for ADC, bed size, trauma
status, urban/rural, stroke
centers, and more.
Our benchmarks
Used in academic medical
centers, integrated delivery
systems, and hospital
organizations.
40
 Do you have confidence in your physician
contracting and FMV documentation
process?
 Are you uncertain of how much to pay
physician leaders for their time?
 Do you suspect your organization has
some risky agreements?
Reach out: apullins@mdranger.com or 650-
692-8873
Need help?

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Limitations of Market Data

  • 1. 1 THE LIMITATIONS OF MARKET DATA MARCH 2018
  • 2. Allison Pullins • Chief Marketing Officer at MD Ranger • Decade in the industry, developed expertise specifically pertaining to the hospital/physician relationship 2 Your host
  • 3. 3 • The limitations of market data • When and how to use market data • Best practices and case studies Today’s agenda
  • 6. 6 Things market data can do • Provide a reasonably objective standard • Help evaluate commercial reasonableness • Find appropriate payment ranges • Document market rates consistent with fair market value
  • 7. 7 Market data Helps you make good decisions, but it can’t “decide” for you.
  • 8. 8 But, IS survey data an objective standard? Don’t throw the baby out with the bathwater.
  • 9. 9 Risks of survey data: technical challenges • Incorrect labeling of agreements • Including agreements that aren’t apples to apples • Inaccurate data input • Other methodological problems
  • 10. 10 Risks of survey data: poor sample size Size does matter. It doesn’t mean you should disregard benchmarks with adequate sample sizes.
  • 11. 11 Risks of survey data: non-compliant arrangements
  • 12. 12 If anything, it’s a great gut check • If a payment rate falls within reasonable ranges, that is a good sign. • If it doesn’t fall within a reasonable range, you definitely must investigate and document the reasons this particular contract is outside standard FMV parameter • It’s a sign you may need a valuation
  • 14. 14 What would a professional say? • Professional valuators use market data as part of the process to evaluate contracts and render FMV opinions • They are smart and savvy enough to know what is meaningful, what isn’t. YOU can be smart and savvy, too.
  • 15. 15 Always ask Is there anything unusual about this arrangement?
  • 16. 16 Approaches to valuation 1. Market Approach 2. Cost Approach 3. Income Approach Only for business asset valuation
  • 17. 17 Approaches to valuation The market approach is like using Zillow to determine the value of a 4 bedroom house on a quarter acre with a modern kitchen The cost approach is like asking a contractor to determine the cost of building a 4 bedroom house on a quarter acre with a modern kitchen …with some very specific and unique characteristics
  • 18. Market approach Approach 1. Find or a high-quality, robust database of similar transactions between hospitals and physicians 2. Select the service from that database that is a strong “match” in terms of characteristics (such as specialty and burden of service required) 3. Select a central range within the market data—typically between the 25th and 75th percentile 18
  • 19. Market approach 19 Guidance: If a sufficiently strong “match” can be found, the market approach can effectively be used to establish FMV; if not, the cost approach should be used as well. Judgment must be used to determine how much weight to give the results from each approach
  • 20. Cost approach 20 This loss (if there is a loss) is the payment to secure coverage that makes the group “whole;” this is FMV amount based on the cost approach , assuming the ‘costs’ fall within market ranges Staffing cost Plus Practice expenses Total Expenses Less Net Professional Collections (with AR) Gain (Loss, which is Cost to Provide Coverage) $6,435,000 per year 14.3 FTE x $450,000 per FTE at median ($350,000 to $450,000, 25th- 75th) Plus $1,645,000 $8,080,000 $5,540,000 - $2,540,000 per year For a group that has two parts of its practice (a private office- based practice or an agreement to cover another hospital plus the subject agreement), the model is only for the portion that is the subject of the agreement Build a model of the financial performance of the practice Illustration For A Typical Major Hospital-based Service
  • 21. 21 Evaluating commercial reasonableness • Market data can inform decisions about commercial reasonableness • It cannot tell you if a paid position is commercially reasonable at your organization
  • 22. 22 General surgery call vs. bariatric surgery call 81% v. 1%
  • 23. 23 Find appropriate ranges • Market data is great at providing appropriate payment ranges to use in negotiations • 25th, median, and 75th percentiles provide good information for many situations • Don’t forget sample size checks
  • 24. 24 Find appropriate ranges Use judgement to determine the most appropriate range given your organization and your situation
  • 25. 25 Find appropriate ranges Human judgement informs the particular payment RATE
  • 26. Ideas for your organization’s approach 26 • Organizations often define how FMV can be documented for their physician contracts • Many organizations define FMV as an agreement at or below the 75th percentile for the comparable service • Some organizations don’t want to exceed median benchmarks
  • 28. 28 Set guidelines and review processes • Make sure that your choice is supported and documented • Make sure all members of your team know and use the standards and processes of the organization
  • 29. 29 Be consistent • Apply your organization’s standards to each physician agreement and rate • Involve senior management and/or a board committee, in the approval process, depending on the value and hospital policies • Create and use contract templates
  • 30. 30 Test commercial reasonableness Before agreeing to pay and before payment rates are set, determine if payment at all is reasonable CMS defines CR as "an arrangement will be considered 'commercially reasonable' in the absence of referrals if the arrangement would make commercial sense if entered into by a reasonable entity of similar type and size and a reasonable physician (or family member or group practice) of similar scope and specialty, even if there were no potential designated health services ("DHS") referrals."
  • 31. Review the contract’s scope of services • Though most contracts are unique, it’s important to compare similar positions • Examine scope to ensure that hours per month are reasonable; use historical time records and market data to document • Pay special attention to positions with burdensome implementation or extended hours, including sunsetting high hours following start-up investments • Check restricted or in-house status for coverage agreements since this may increase FMV
  • 32. Identify benchmarks for the service • Find the most appropriate match for the service • Compare similar organizations • Check sample size • Examine the full market range, and ask: • What’s the median? What is the 75th percentile? • Are there reasons for my hospital rates to be higher than the median? • Are there characteristics of my hospital, the service or the physician that could impact FMV?
  • 33. 33 Select your rate • Remember your organization’s rules • Your payment rate doesn’t have to be exactly the 75th percentile; in fact, we don’t recommend it!
  • 35. 35 Process is key • Your organization should pre-determine a standard FMV documentation process • Don’t skips steps • Consistency is key across the compliance function • When audited, having a process documented is very important
  • 36. 36 Additional resources on mdranger.com: • Building a Cost-Effective Physician Contract Compliance Program Using Market Data • Using Market Data for FMV • Key Elements of Physician Contracting Compliance Programs • Using Market Data for Physician Contracting
  • 37. 37 275+ Physician Benchmarks • Call coverage rates • Medical direction payments • Administrative and leadership services rates • Hospital-based service stipends • Diagnostic testing, etc. • Clinic & hourly rates Online Platform • Benchmark lookups • Contract proposal tools • Contract reports by facility and service • Total facility costs + benchmarks Research and Support • Resources for education and training • On-call experts to help subscribers use benchmarks and tools Compliance Documentation • Contract-specific FMV documentation reports • Reports to assist with real-time monitoring and annual reviews Our platform
  • 38. 38 Standardize processes and rates Document FMV Access 275+ payment benchmarks Review and monitor contracts Have data- driven physician negotiations Mitigate compliance risks The foundation for your contracting process
  • 39. 39 • Call Coverage (55+) • Medical direction (85+) • Hospital-based services (15+) • Administrative • Medical Staff Leadership • Diagnostic/other services e.g. ROP, autopsy, dialysis • Hospital-based stipends • Clinics, professional services • Telemedicine • Residency/teaching/GME • Uncompensated care • Meeting attendance, peer review, IT/EHR and quality initiatives • 13 Pediatric services, with more emerging each year Hospital-characteristics drill down for ADC, bed size, trauma status, urban/rural, stroke centers, and more. Our benchmarks Used in academic medical centers, integrated delivery systems, and hospital organizations.
  • 40. 40  Do you have confidence in your physician contracting and FMV documentation process?  Are you uncertain of how much to pay physician leaders for their time?  Do you suspect your organization has some risky agreements? Reach out: apullins@mdranger.com or 650- 692-8873 Need help?