1. Leadership: Being Accountable
MGT 100, SPRING 2013
HOAI-HUONG (MARY) LE

2. Table of Contents
What is Leadership When Teams Need Help
 Defining leadership  How to identify issues
 Why it matters  Model of dysfunctional
 Leadership accountability teams
 Leadership presence  Creating alignment
 Team culture  Leading by example
 Strong leadership =
successful team

3. What is Leadership?

4. Teams take
direction from
their leaders.
They need
leaders to:
- Reach out
- Motivate
- Inspire
Why Does Leadership
Matter?

5. Leadership Accountability
 Communicating clear and credible expectations
 Creating compelling consequences
 Leading conversations grounded in empirical reality

6. P is for presence
R is for reaching
out
E is for
expressiveness
S is for self-
knowing
Leadership Presence

7. Benefits of Leadership Presence
 More trusting relationships
 Inspiring teammates
 Creating enthusiasm
 Nurturing a positive team culture

8. Why Culture Matters
 Implementing change
 Employee engagement
 Providing customer service
 Turf issues

9. Open to
continuous
change
Effective change
agent
Encouraging new
ideas
Coaching and
feedback
Creating a Positive Culture

10. When Teams Need Help

11. The Five
Dysfunctions
Model can help to
identify issues
and create
solutions for
them.
The Five Dysfunctions of a Team

12. Creating Alignment
 Shared, thematic goal
 Defining objectives
 Standard operating objectives
 Metrics

13. As a leader, you
should be
modeling and
rewarding the
behavior you
want your team
to emulate.
Leading by Example

14. Strong Leadership = Successful Team

15. References
 Grimshaw, Jeff and Baron, Gregg. (2010) Leadership
Without Excuses. San Francisco, CA: McGraw Hill.
 Halpern, Belle Linda and Lubar, Kathy. (2003). Leadership
Presence. New York, NY: Penguin Group.
 Lencioni, Patrick. (2002). Five Dysfunctions of a Team.
San Francisco, CA: Jossey-Bass.
 Lencioni, Patrick. (2006). Silos, Politics, and Turf Wars.
San Francisco, CA: Jossey-Bass.
 Senn, Larry and Hart, Jim. (2006). Winning
Teams, Winning Cultures. Long Beach, CA: The Leadership
Press, Inc.

16. Citations for Photos Used
 Leadership Graphic http://mbanogmat.com/show-off-your-leadership-skills-in-your-
mba-application/
 Teamwork http://www.forbes.com/sites/glennllopis/2012/10/01/6-ways-successful-
teams-are-built-to-last/
 Leadership Presence http://capone.mtsu.edu/cohre/5_Leadership_Main.html
 Team Culture http://cobaltpm.com/important-characteristics-of-successful-project-
teams/
 Team Needs Help http://www.carpenterandassoc.com/planning-your-next-annual-
sales-meeting/
 Leading by Example
http://yourbusiness.azcentral.com/describe-strong-leadership-skills-8434.html
 Strong Leadership http://incedogroup.com/the-true-value-of-customer-
service/partnership-and-team-work/