Mark Hennessey has over 15 years of experience in transportation, supply chain, and logistics management. He has a proven track record of reducing costs and improving processes. At QVC, he developed strategies that saved $3.8 million by optimizing small parcel networks. He also implemented an alternative carrier program that reduced annual freight spend by an estimated $1.2 million. Hennessey has expertise in areas such as cost containment, rate negotiation, problem resolution, and vendor management.

1. MARK HENNESSEY
Downingtown, PA 19335
www.linkedin.com/in/markjhennessey
Phone: 484.614.9648 Email: mark.j.hennessey@gmail.com
TRANSPORTATION SUPPLY CHAIN / LOGISTICS / ANALYSIS
NETWORK OPTIMIZATION | BUDGET | VENDOR MANAGEMENT
Developer of successful integrated small parcel network strategies in a fast-paced distribution
environment using cost modeling, process improvement strategies, and project management.
Experienced in carrier and 3rd party vendor management. Demonstrated ability of turning complex
logistics issues into clear process action steps across multiple geographic regions and business
units.
Expert skills include:
• Cost Containment
• Small parcel distribution
• Rate Negotiation
• Problem Resolution
• Supply Chain Distribution Center
Operations
• Vendor / Carrier Management
• Collaborative Process Development
• Freight Spend Analyses
• Freight Budget Development/ Management
PROFESSIONAL EXPERIENCE
QVC, INC. West Chester, PA
Sr. Logistics Analyst
Produced annual corporate outbound freight budgets. Managed, monitored, and reported on carrier
service and budgeted cost performance. Provided cost/service analyses and recommendations for
carrier proposals using large data sets. Generated and analyzed ad hoc and regular outbound
freight metrics reports. Managed vendors and staff. Served as lead analyst for multiple carrier
contract negotiation teams.
• Developed a series of Parcel Network Optimization strategies resulting in improved service and
reduced costs. ($3.8M savings).
• Implemented an alternative carrier program resulting in annual freight spend reductions
estimated at $1.2M.
• Produced corporate freight cost models for multiple business units using Microsoft Office and
SQL software [Toad].

2. MARK HENNESSEY PAGE 2
• Designed, developed, and implemented Distribution Center(s) Parcel Networks resulting in
improved service and reduced freight spend
Logistics Manager (Outbound)
Maintained all outbound systems’ data and parcel network set-up. Managed outbound TL carrier
line haul network. Provided regular carrier performance metrics; accountable for freight cost
containment/reduction. Analyzed carrier proposals. Managed staff.
• Performed on team to support the company’s Supply Chain Product Flow and Holiday delivery
project. ($7M+ 3 year savings).
• Served as leader for the Hurricane [Katrina] response/recovery resolution and reporting project.
• Member of the TMS (i2) project implementation team. ($1.4M annual savings).
Vendor Drop Ship Manager
Managed vendor drop ship program. Monitored and maintained all outbound carrier compliance
metrics to company standards. Analyzed carrier proposals.
• Developed and implemented a cost/service effective process for the vendor drop ship program.
Estimated $1M+ annual savings.
• Managed over 250 3rd party perishable food vendor fulfillment operations.
EDUCATION
Pennsylvania State University, State College, Pa