Interpersonal & Small Group Lecture #3 Conflict, Technology & Family Comm Ch. 8, 9, 12 Conflict Management Skills Any relationship of any depth has conflict (read that line again so that you’ll remember it!) Myths about Conflict • Conflict is a sign of a poor relationship • Conflict can be avoided • Conflict always occurs because of misunderstandings • Conflict can always be resolved We have conflict because the relationship is important to us! Conflict Management Styles • Avoidance • Accommodation • Competition • Compromise • Collaboration Getting Better At It • Manage Your Emotions • Manage Information • Be Empathetic • Manage Goals • Manage the Problem No, this isn’t therapy! Conflict- Like the other elements in Interpersonal Communication can be worked at… By taking conflict seriously, and being aware of what we are doing and saying during times of conflict we can become more effective at communicating what we really want out of our relationships Ch. 9- Interpersonal Relationships • Defined as – perception shared by 2 people of an ongoing connection that results in the development of relational expectations and varies in interpersonal intimacy. 4 Elements • Shared Perception • Ongoing Connection • Relational Expectations • Interpersonal Intimacy Shared Perception • Both parties perceive the ongoing relationship “so we’re an item right?” Ongoing Connection • Relationship is an ever changing process …think of all the ways your relationships shift and change…as the individuals involved shift and change personally…. Relational Expectations • Expectations set based on patterns in your relationship “My wife always makes the plans…” Interpersonal Intimacy • Degree to which relational partners mutually accept and confirm each others sense of self How do relationships happen? 1. Relationships of circumstance • Our lives overlap with others in some way -family -co-workers -neighbors 2. Relationships of Choice • The relationships we select to initiate, maintain, and even terminate Ch 12 • Family • Technology • Relationships at work Family • The definition of family has developed with our ever changing culture Who makes up YOUR family? Improving Family Communication • Talk about relationships and feelings • Listen • Support and Encourage • Manage your conflict …easier said than done right??? Technology • How do you use technology these days? -on line dating -texting -social networking …and the list goes on… Our group discussion will focus on technology and how it impacts our interpersonal communication Relationships at Work • Upward Communication • Downward Communication • Horizontal Communication • Outward Communication Upward Communication • Communication that flows from subo.

1. Interpersonal & Small Group
Lecture #3
Conflict, Technology & Family
Comm
Ch. 8, 9, 12
Conflict Management Skills
Any relationship of any depth has conflict
(read that line again so that you’ll
remember it!)
Myths about Conflict
• Conflict is a sign of a poor relationship
• Conflict can be avoided
• Conflict always occurs because of
misunderstandings

2. • Conflict can always be resolved
We have conflict because the relationship is
important to us!
Conflict Management Styles
• Avoidance
• Accommodation
• Competition
• Compromise
• Collaboration
Getting Better At It
• Manage Your Emotions
• Manage Information
• Be Empathetic

3. • Manage Goals
• Manage the Problem
No, this isn’t therapy!
Conflict- Like the other elements in Interpersonal
Communication can be worked at…
By taking conflict seriously, and being aware of
what we are doing and saying during times of
conflict we can become more effective at
communicating what we really want out of our
relationships
Ch. 9- Interpersonal Relationships
• Defined as – perception shared by 2 people of an
ongoing connection that results in the
development of relational expectations and

4. varies in interpersonal intimacy.
4 Elements
• Shared Perception
• Ongoing Connection
• Relational Expectations
• Interpersonal Intimacy
Shared Perception
• Both parties perceive the ongoing relationship
“so we’re an item right?”
Ongoing Connection
• Relationship is an ever changing process
…think of all the ways your relationships shift and

5. change…as the individuals involved shift and
change personally….
Relational Expectations
• Expectations set based on patterns in your
relationship
“My wife always makes the plans…”
Interpersonal Intimacy
• Degree to which relational partners mutually
accept and confirm each others sense of self
How do relationships happen?
1. Relationships of circumstance
• Our lives overlap with others in some way
-family
-co-workers

6. -neighbors
2. Relationships of Choice
• The relationships we select to initiate, maintain,
and even terminate
Ch 12
• Family
• Technology
• Relationships at work
Family
• The definition of family has developed with our
ever changing culture
Who makes up YOUR family?
Improving Family Communication

7. • Talk about relationships and feelings
• Listen
• Support and Encourage
• Manage your conflict
…easier said than done right???
Technology
• How do you use technology these days?
-on line dating
-texting
-social networking
…and the list goes on…
Our group discussion will focus on
technology and how it impacts our
interpersonal communication

8. Relationships at Work
• Upward Communication
• Downward Communication
• Horizontal Communication
• Outward Communication
Upward Communication
• Communication that flows from subordinates to
superiors
“How do you address your boss…what about your
boss’s boss?”
Downward Communication
• Communication that flows from superiors to
subordinates
“How does your boss address you…critique

9. you…compliment you?”
Horizontal Communication
• Communication between peers in the workplace
Outward Communication
• Communication that flows to those outside the
organization (like customers)
FINAL PAPER TOPIC AND REQUIREMENTS
In the past two hundred years of East Asian History, China and
Japan faced severe
challenges from the West. Both China and Japan had to survive
under this pressure and
establish their positions in the modern world. Intellectuals and
politicians in both countries
looked to various sources for a solution. Furthermore, the two
countries interacted with the

10. West in different ways and took different routes to modernity.
How can we make sense of
these complex and fascinating modern evolutions?
1. In China, revolution was the answer to these challenges. But
what does revolution mean?
Please utilize your reader and write on one of the following
topics:
A. How did the Chinese elite mobilize citizens to achieve the
goal of national unity? What
problems arose in the process of mass mobilization and
sweeping reform? (Hint: Readings
from week 5 and 7)
B. What were some of the pros and cons of the “revolutions”
from the point of view of the
Chinese citizenry? How did their lives change under communist
rule? (Hint: readings from
week 7 and 9).
2. In Japan, “Departing Asia for Europe” had been a long-term
strategy in embracing the
modern world. Please utilize your reader and write on one of the
following topics:

11. A: How did the strategy of “borrowing from the West” create
the problem of cultural
discontinuity and identity crisis in Japan? (Hint: Readings from
week 2, 4, and 6).
B. How did ordinary Japanese citizens live under the U.S.
Occupation? What were some
of the ways they “embraced defeat?” (Hint: readings from Week
6).
Requirements:
-This paper must be an academic and critical approach to the
subject. Rather than
summarizing all events of the time period in question, you are
encouraged to highlight
particular events or movements and explain their significance in
your own words.
-Those who wrote their first paper on China must write this one
on Japan, and vice-versa.
Those with a strong desire to write on an alternate topic must
consult their TAs first.
-The paper must be at least 1800 words and double-spaced.
-The paper MUST be submitted on Gauchospace by 11:59pm on

12. Wednesday, June 5.
NO LATE PAPERS WILL BE ACCEPTED.
-You may use additional sources to write this paper, but it is not
required. Adequate
citation, however, is required and all students are encouraged to
review citations methods.