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November 2012-question-paper-13

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Maria Aragone

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This document consists of 11 printed pages and 1 blank page. DC (RCL (KM)) 49284/1 © UCLES 2012 [Turn over UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS International General Certificate of Secondary Education *1068873502* BUSINESS STUDIES 0450/13 Paper 1 October/November 2012 1 hour 45 minutes Candidates answer on the Question Paper. No Additional Materials are required. READ THESE INSTRUCTIONS FIRST Write your Centre number, candidate number and name on all the work you hand in. Write in dark blue or black pen. Do not use staples, paper clips, highlighters, glue or correction fluid. DO NOT WRITE IN ANY BARCODES. Answer all questions. The businesses described in this question paper are entirely fictitious. At the end of the examination, fasten all your work securely together. The number of marks is given in brackets [ ] at the end of each question or part question. For Examiner’s Use 1 2 3 4 5 Total
2 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 1 Rafa is a sole trader who owns a successful business selling fruit and vegetables. He started with just one shop, but now he owns many shops in the local area. Each shop has its own manager. ‘I spend most of my time communicating with my managers now, not customers’ Rafa said. (a) What is meant by a ‘sole trader’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two ways of measuring the success of a business. Measure 1: ....................................................................................................................... Measure 2: .................................................................................................................. [2] (c) Identify and explain two appropriate methods of communication between Rafa and his shop managers. Method 1: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Method 2: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
3 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain three main functions that a manager of a shop performs. Function 1: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Function 2: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Function 3: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) Rafa thinks that if he continues to open more shops his business will become more profitable. Do you agree? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
4 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 2 Table 1 shows a summary of the Balance Sheet for C & C. Table 1: C & C Balance Sheet ($m) 2010 2011 Fixed Assets 900 1200 Current Assets 500 500 Current Liabilities 600 400 Net Assets 800 1300 Long-term liabilities 600 1100 Shareholders’ Funds 200 200 Capital Employed 800 1300 (a) What is meant by ‘current assets’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Calculate the current ratio for C & C in 2011. .......................................................................................................................................... ..................................................................................................................................... [2] (c) Identify and explain two situations when a business might use an overdraft to finance its activities. Situation 1: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Situation 2: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
5 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain three changes that occurred in the financial position of C & C between 2010 and 2011. Change 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Change 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Change 3: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) How useful are the accounts of a business to any two stakeholder groups? Justify your answer. Stakeholder group 1: ........................................................................................................ .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... Stakeholder group 2: ........................................................................................................ .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
6 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 3 Koni Travel sells holidays to customers in niche markets in country Y. Most of its holidays are expensive and are aimed at high income customers. Over 80% of Koni Travel’s customers have used the company before. The holiday market in country Y is large and is divided into a number of segments. Many of Koni Travel’s competitors spend money on market research and advertising. (a) What is meant by ‘niche markets’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two ways of segmenting a market. Way 1: .............................................................................................................................. .......................................................................................................................................... Way 2: .............................................................................................................................. ......................................................................................................................................[2] (c) Identify and explain two reasons why market research information might not be useful to a business in making decisions. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
7 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain three reasons why a holiday company would spend money on advertising. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 3: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) Do you think offering cheaper holidays would be a good idea for Koni Travel? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
8 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 4 J and K is a large business that uses flow production methods. Productivity in its factories is high and the business benefits from economies of scale. Output per employee continues to rise, although labour turnover has increased recently. The management thinks that unit costs will continue to fall if the business gets larger. (a) What is meant by ‘flow production methods’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two ways of measuring the size of a business. Measure 1: ....................................................................................................................... Measure 2: .................................................................................................................. [2] (c) Identify and explain two reasons why measuring ‘output per employee’ is important to the management of a business. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
9 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain two reasons why a high labour turnover might occur in a business such as J and K. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6] (e) The management of J and K thinks that unit costs will continue to fall if the business gets larger. Do you think they are right? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
10 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 5 ‘Too many entrepreneurs and businesses are only interested in making profits’ said a Government official. ‘The Government wants to make sure that the rights of workers are protected. We have passed employment laws and health and safety laws.’ Some employers think that too many laws have reduced companies’ profits and harmed the economy. (a) What is meant by ‘entrepreneur’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two examples of discrimination at work. Example 1: ....................................................................................................................... .......................................................................................................................................... Example 2: ....................................................................................................................... ..................................................................................................................................... [2] (c) An employment contract includes the personal details of the employee. Identify and explain two other features of an employment contract. Feature 1: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Feature 2: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
11 0450/13/O/N/12© UCLES 2012 For Examiner’s Use (d) Identify and explain three ways in which laws can protect workers. Way 1: .............................................................................................................................. .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Way 2: .............................................................................................................................. .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Way 3: .............................................................................................................................. .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) Do you think that company profits can be damaged by employment laws and health and safety laws? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
12 0450/13/O/N/12© UCLES 2012 BLANK PAGE Permission to reproduce items where third-party owned material protected by copyright is included has been sought and cleared where possible. Every reasonable effort has been made by the publisher (UCLES) to trace copyright holders, but if any items requiring clearance have unwittingly been included, the publisher will be pleased to make amends at the earliest possible opportunity. University of Cambridge International Examinations is part of the Cambridge Assessment Group. Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge.

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November 2012-question-paper-13

  • 1. This document consists of 11 printed pages and 1 blank page. DC (RCL (KM)) 49284/1 © UCLES 2012 [Turn over UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS International General Certificate of Secondary Education *1068873502* BUSINESS STUDIES 0450/13 Paper 1 October/November 2012 1 hour 45 minutes Candidates answer on the Question Paper. No Additional Materials are required. READ THESE INSTRUCTIONS FIRST Write your Centre number, candidate number and name on all the work you hand in. Write in dark blue or black pen. Do not use staples, paper clips, highlighters, glue or correction fluid. DO NOT WRITE IN ANY BARCODES. Answer all questions. The businesses described in this question paper are entirely fictitious. At the end of the examination, fasten all your work securely together. The number of marks is given in brackets [ ] at the end of each question or part question. For Examiner’s Use 1 2 3 4 5 Total
  • 2. 2 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 1 Rafa is a sole trader who owns a successful business selling fruit and vegetables. He started with just one shop, but now he owns many shops in the local area. Each shop has its own manager. ‘I spend most of my time communicating with my managers now, not customers’ Rafa said. (a) What is meant by a ‘sole trader’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two ways of measuring the success of a business. Measure 1: ....................................................................................................................... Measure 2: .................................................................................................................. [2] (c) Identify and explain two appropriate methods of communication between Rafa and his shop managers. Method 1: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Method 2: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
  • 3. 3 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain three main functions that a manager of a shop performs. Function 1: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Function 2: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Function 3: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) Rafa thinks that if he continues to open more shops his business will become more profitable. Do you agree? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
  • 4. 4 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 2 Table 1 shows a summary of the Balance Sheet for C & C. Table 1: C & C Balance Sheet ($m) 2010 2011 Fixed Assets 900 1200 Current Assets 500 500 Current Liabilities 600 400 Net Assets 800 1300 Long-term liabilities 600 1100 Shareholders’ Funds 200 200 Capital Employed 800 1300 (a) What is meant by ‘current assets’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Calculate the current ratio for C & C in 2011. .......................................................................................................................................... ..................................................................................................................................... [2] (c) Identify and explain two situations when a business might use an overdraft to finance its activities. Situation 1: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Situation 2: ....................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
  • 5. 5 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain three changes that occurred in the financial position of C & C between 2010 and 2011. Change 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Change 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Change 3: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) How useful are the accounts of a business to any two stakeholder groups? Justify your answer. Stakeholder group 1: ........................................................................................................ .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... Stakeholder group 2: ........................................................................................................ .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
  • 6. 6 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 3 Koni Travel sells holidays to customers in niche markets in country Y. Most of its holidays are expensive and are aimed at high income customers. Over 80% of Koni Travel’s customers have used the company before. The holiday market in country Y is large and is divided into a number of segments. Many of Koni Travel’s competitors spend money on market research and advertising. (a) What is meant by ‘niche markets’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two ways of segmenting a market. Way 1: .............................................................................................................................. .......................................................................................................................................... Way 2: .............................................................................................................................. ......................................................................................................................................[2] (c) Identify and explain two reasons why market research information might not be useful to a business in making decisions. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
  • 7. 7 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain three reasons why a holiday company would spend money on advertising. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 3: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) Do you think offering cheaper holidays would be a good idea for Koni Travel? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
  • 8. 8 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 4 J and K is a large business that uses flow production methods. Productivity in its factories is high and the business benefits from economies of scale. Output per employee continues to rise, although labour turnover has increased recently. The management thinks that unit costs will continue to fall if the business gets larger. (a) What is meant by ‘flow production methods’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two ways of measuring the size of a business. Measure 1: ....................................................................................................................... Measure 2: .................................................................................................................. [2] (c) Identify and explain two reasons why measuring ‘output per employee’ is important to the management of a business. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
  • 9. 9 0450/13/O/N/12© UCLES 2012 [Turn over For Examiner’s Use (d) Identify and explain two reasons why a high labour turnover might occur in a business such as J and K. Reason 1: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... Reason 2: ........................................................................................................................ .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6] (e) The management of J and K thinks that unit costs will continue to fall if the business gets larger. Do you think they are right? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
  • 10. 10 0450/13/O/N/12© UCLES 2012 For Examiner’s Use 5 ‘Too many entrepreneurs and businesses are only interested in making profits’ said a Government official. ‘The Government wants to make sure that the rights of workers are protected. We have passed employment laws and health and safety laws.’ Some employers think that too many laws have reduced companies’ profits and harmed the economy. (a) What is meant by ‘entrepreneur’? .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [2] (b) Identify two examples of discrimination at work. Example 1: ....................................................................................................................... .......................................................................................................................................... Example 2: ....................................................................................................................... ..................................................................................................................................... [2] (c) An employment contract includes the personal details of the employee. Identify and explain two other features of an employment contract. Feature 1: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Feature 2: ......................................................................................................................... .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [4]
  • 11. 11 0450/13/O/N/12© UCLES 2012 For Examiner’s Use (d) Identify and explain three ways in which laws can protect workers. Way 1: .............................................................................................................................. .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Way 2: .............................................................................................................................. .......................................................................................................................................... Explanation: ..................................................................................................................... .......................................................................................................................................... Way 3: .............................................................................................................................. .......................................................................................................................................... Explanation: ..................................................................................................................... ..................................................................................................................................... [6] (e) Do you think that company profits can be damaged by employment laws and health and safety laws? Justify your answer. .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... .......................................................................................................................................... ..................................................................................................................................... [6]
  • 12. 12 0450/13/O/N/12© UCLES 2012 BLANK PAGE Permission to reproduce items where third-party owned material protected by copyright is included has been sought and cleared where possible. Every reasonable effort has been made by the publisher (UCLES) to trace copyright holders, but if any items requiring clearance have unwittingly been included, the publisher will be pleased to make amends at the earliest possible opportunity. University of Cambridge International Examinations is part of the Cambridge Assessment Group. Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge.