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Twin Cities UX Meetup
February 5, 2018
PROTOTYPING:
4 Strategic Factors for Design Teams
Lyle Kantrovich
Vivid Mojo
@Lkantrov
Twin Cities UX Meetup
February 5, 2018
Who here…
• Regularly creates prototypes
• Regularly tests prototypes
• Regularly provides feedback on prototypes
• Has a standard prototyping tool
?
2
Twin Cities UX Meetup
February 5, 2018
The Road Ahead
• Think differently about how you create prototypes
• Reconsider how you use prototypes
• Improve your organization’s prototyping maturity
3
Twin Cities UX Meetup
February 5, 2018
What is a Prototype?
• An early sample, model, or release of a product built to
test a concept or process or to act as a thing to be
replicated or learned from.
– Wikipedia (2016)
• A first or early example that is used as a model for what
comes later
– Merriam Webster
• A first, typical or preliminary model of something,
especially a machine, from which other forms are
developed or copied.
– Oxford Dictionary
4
Twin Cities UX Meetup
February 5, 2018
What is a Model?
• A three-dimensional representation of a person or
thing or of a proposed structure, typically on a
smaller scale than the original.
– Oxford Dictionary
• A usually miniature representation of something; a
pattern of something to be made; or a set of ideas
and numbers that describe the past, present, or
future state of something (such as an economy or a
business)
– Merriam Webster
5
Twin Cities UX Meetup
February 5, 2018
What is a Simulation?
• The production of a computer model of something,
especially for the purpose of study
– Oxford Dictionary
• Something that is made to look, feel, or behave like
something else especially so that it can be studied
or used to train people
– Merriam Webster
6
Twin Cities UX Meetup
February 5, 2018
Converging Concepts
Related Terms:
• Mockup
• Wireframe
• Sketch
• Beta
• Demo
Model
Simulation
Prototype
7
Twin Cities UX Meetup
February 5, 2018
My Imperfect Prototype Definition:
A representation of a design idea
to help communicate, explore,
test or study future possibilities.
8
Twin Cities UX Meetup
February 5, 2018
Serious Play – by Michael Schrage
Many case studies on
prototyping, simulations,
modeling…from clay to foam
to Excel
Discusses prototyping cultures
and relationship to
innovation.
Harvard Business School
Press, 1999
9
Twin Cities UX Meetup
February 5, 2018
Prototypes Create Value Through
Conversations & Interactions.
• Users interacting with them
• Clients discussing them
• Stakeholders discussing
tradeoffs / needs / use cases
• Team members discussing
materials, build-ability,
maintainability, etc.
Source: Flavio Nazario
10
Twin Cities UX Meetup
February 5, 2018
Types of Prototypes: Physical
Apple Macintosh LC
Prototype (1989) – Foam
Philips AirFloss Prototype
Source: Philips CommunicationsSource: jimabeles
11
Twin Cities UX Meetup
February 5, 2018
The Link Trainer (1929)
Source: pasukaru76
12
The question isn’t what kind of
prototypes should we build, but…
What kind of conversations &
interactions do we want to inspire?
Twin Cities UX Meetup
February 5, 2018
The User-Centered Design Process
Plan the Design
Process
Understand & Specify
Context of Use
Specify User
Requirements
Produce Design
Solutions to Meet
User Requirements
Evaluate Designs
Against Requirements
Designed Solution Meets
User Requirements
Iterate where
appropriate
ISO 9241-210
14
Twin Cities UX Meetup
February 5, 2018
Produce Prototypes
UCD – Prototype Centric Version
Plan / Adjust the
Design Process
Understand & Specify
Context of Use
Specify User
Requirements
Evaluate Prototypes
Prototype Meets User
Requirements
Iterate where
appropriate
15
YOU CAN’T INVENT THE FUTURE
WITHOUT FIRST PROTOTYPING IT.
- Michael Schrage
True innovators don’t create ideas…
they create models & prototypes.
PROTOTYPING IS INNOVATIVE BEHAVIOR
Twin Cities UX Meetup
February 5, 2018
Question…
What fidelity prototypes does
your team typically create?
• Low fidelity
• High fidelity
• Medium fidelity
?
Why did you select that answer?
17
The “F-Word”
“Fidelity”
is overused, overloaded
and overly simple.
It is steeped in assumptions.
Twin Cities UX Meetup
February 5, 2018
4 Prototyping Factors to Consider
Works Like
Looks Like
Reads Like
Depth & Breadth
Functional Fidelity
Visual Fidelity
Content Fidelity
Overall Completeness
19
Twin Cities UX Meetup
February 5, 2018
Functional Fidelity
Works Like
• Functionality
• Performance
• Level of Interaction
• Input & Output Methods
Source: Flavio Nazario
20
Twin Cities UX Meetup
February 5, 2018
Visual Fidelity
Looks Like
• Colors
• Fonts
• Branding
• White space
• Visual “polish”
• Graphics / Photos
Source: Flavio Nazario
21
Twin Cities UX Meetup
February 5, 2018
Content Fidelity
Reads Like
• Use of placeholders
• Lorem Ipsum
• Real content
Source: Flavio Nazario
22
Twin Cities UX Meetup
February 5, 2018
Overall Completeness
Depth & Breadth
• Scope of features
• Scenarios supported
Source: Flavio Nazario
23
Twin Cities UX Meetup
February 5, 2018
4 Prototyping Factors to Consider
Works Like
Looks Like
Reads Like
Depth & Breadth
• Functionality
• Performance
• Level of Interaction
• Input & Output Methods
• Colors
• Fonts
• Branding
• White space
• Visual “polish”
• Graphics / Photos
• Use of placeholders
• Lorem Ipsum
• Real content
• Scope of features
• Scenarios supported
24
Twin Cities UX Meetup
February 5, 2018
Simplification
• Prototypes = deliberate
simplification (or
oversimplification)
• What should be
simplified and why?
• Simplification and
Complexity both
represent risk Source: Jegi (Flickr)
25
Polish looks for praise.
LOW FIDELITY IS GOOD.
“ROUGHNESS” INVITES QUESTIONS.
“What organizations choose NOT to model is
as revealing as what they do.”
- Michael Schrage
A CAUTIONARY WORD
Twin Cities UX Meetup
February 5, 2018
Paper Prototype
• Works like = Low
• Looks like = Low
• Reads like = Low
• Depth & Breadth =
a few screens
Source: Rosenfeld Media
28
Twin Cities UX Meetup
February 5, 2018
757 Cockpit Flight Simulator
• Works like = High
• Looks like = High
• Reads like = High
• Depth & Breadth =
Cockpit Only
Source: Kent Wien (Flickr)
29
Twin Cities UX Meetup
February 5, 2018
Blueprint
• Works like = Low
• Looks like = Low
• Reads like = Low
• Depth & Breadth =
Summary
Source: David Power (Flickr)
MODEL 
30
Twin Cities UX Meetup
February 5, 2018
Blueprint – Real Scale
Source: vardehaugen_arkitekter
31
Twin Cities UX Meetup
February 5, 2018
Axure Prototype
• Works like = Med
• Looks like = Med
• Reads like = High
• Depth & Breadth =
Home + Products
32
Twin Cities UX Meetup
February 5, 2018
Interactive Prototype – Android
Wikipedia App “Link Preview” Feature
• Works like = High
• Looks like = High
• Reads like = High
• Depth & Breadth =
Link Preview feature
only
Source: Wikimedia
33
DESIGN LEADERS
MANAGE HOW TEAMS
PROTOTYPE & NURTURE
THEIR PROTOTYPING CULTURE
Twin Cities UX Meetup
February 5, 2018
Other Prototyping Considerations
35
Twin Cities UX Meetup
February 5, 2018
Your Prototyping Medium
• Clay
• Whiteboard Sketch
• Paper
• Foam Core
• Wood
• Metal
• Cardboard
Virtual:
• PhotoShop
• Axure
• Excel
• Visio / OmniGraffle
• Web
• Desktop or Mobile App
• Software Code
36
THE PHYSICAL MATERIAL USED
IN PROTOTYPING IS A
MAJOR STRATEGIC INNOVATION VARIABLE.
- Michael Schrage
Choice of medium impacts how prototypes
are managed and how teams collaborate.
Twin Cities UX Meetup
February 5, 2018
1956 Packard – Clay Prototype
Clay auto prototypes truncated debate,
rather than inviting discussion.Source: John Lloyd (Flickr)
38
Twin Cities UX Meetup
February 5, 2018
Medium Impacts Design…
Early HP calculators were
prototyped in cardboard,
resulting in more “squared off”
designs.
They later switched to foam
& resulting designs were
more soft and rounded
HP-35 (1972) HP-39G (2000)Source: WikipediaSource: Kubanczyk (Flickr)
39
Twin Cities UX Meetup
February 5, 2018
Prototype Lifetime
Is it throw away? Will it evolve into the
actual product?
Source: Julia Folsom
40
Twin Cities UX Meetup
February 5, 2018
Refactoring
• How easy will it be to change the prototype?
• Can anyone change it?
• Paper = low skill
• Code = special skills
• Tool = different special skills
• When will we change the level of fidelity?
• Functionality
• Visual
• Content
• Depth & Breadth
• When will we stop iterating?
• When do we move from prototype to production (e.g. code)?
41
Twin Cities UX Meetup
February 5, 2018
Ownership
• Who can
change it?
• Who gets to
see it?
• When?
Source: DeviantArt BlueAngelPower2003
42
Twin Cities UX Meetup
February 5, 2018
Context of Prototype Use
• How similar to intended product use?
• Environment
• Level of distractions
• Lab vs. home
• Outdoor vs. Indoor
• Etc.
• Social context?
• Technical context
• Mobile app on mobile
• Mobile app in mobile browser
• Mobile in desktop browser
• Mobile over Webex
43
Twin Cities UX Meetup
February 5, 2018
Iterations vs. Variations
Variations
Iterations
44
Twin Cities UX Meetup
February 5, 2018
Iterations vs. Variations
v2a
v1a
v3a
v1b v1c
v2b
Variations
Iterations
Low Fidelity & Rough Higher Fidelity
45
Twin Cities UX Meetup
February 5, 2018
Planning for prototypes in the
UCD process:
• Prototype the 20% that will get 80% of use/value.
• Target the biggest risks & opportunities.
• For testing, prototype scope needs to cover scope of test
scenarios & tasks
• Level of prototype fidelity shouldn’t exceed the team’s level
of thinking (idea maturity).
• If too high? Less feedback.
• If too low? Misinterpretation & unmitigated risks.
• There are “devils” in the details (i.e., interaction & content matter)
46
Twin Cities UX Meetup
February 5, 2018
A Few Thoughts on Agile
Agile is about killing documentation & getting to a
prototype (or code) quicker. But often with risks:
• “Prototypes” (aka MVP’s) often built with
production materials
• Prototypes not throw-away
• Often only one variation/concept at a time
47
Twin Cities UX Meetup
February 5, 2018
Do you need a Prototype?
• Some questions can be answered without a
prototype
• Tree tests & Card Sorts – Labels & Content Organization
• Will the prototype help answer questions?
Is change possible?
• If not, why create a prototype?
48
Twin Cities UX Meetup
February 5, 2018
Summary
• Adjust your thinking beyond the “F-word”
• Works Like
• Looks Like
• Reads Like
• Depth & Breadth
• Don’t prototype on “autopilot”.
• RECONSIDER these factors on every project.
49
Twin Cities UX Meetup
February 5, 2018
Summary (2)
Consider & plan for:
• Conversations &
Interactions
• Roughness
• Simplification
• Medium
• Lifetime
• Competing variations
• Refactoring process
• Context of prototype
use
50
Twin Cities UX Meetup
February 5, 2018
Twitter: @Lkantrov
Email: Lyle.Kantrovich@gmail.com
LinkedIn: Lyle Kantrovich
thank you
51

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Prototyping: 4 Strategic Factors for Design Teams

  • 1. Twin Cities UX Meetup February 5, 2018 PROTOTYPING: 4 Strategic Factors for Design Teams Lyle Kantrovich Vivid Mojo @Lkantrov
  • 2. Twin Cities UX Meetup February 5, 2018 Who here… • Regularly creates prototypes • Regularly tests prototypes • Regularly provides feedback on prototypes • Has a standard prototyping tool ? 2
  • 3. Twin Cities UX Meetup February 5, 2018 The Road Ahead • Think differently about how you create prototypes • Reconsider how you use prototypes • Improve your organization’s prototyping maturity 3
  • 4. Twin Cities UX Meetup February 5, 2018 What is a Prototype? • An early sample, model, or release of a product built to test a concept or process or to act as a thing to be replicated or learned from. – Wikipedia (2016) • A first or early example that is used as a model for what comes later – Merriam Webster • A first, typical or preliminary model of something, especially a machine, from which other forms are developed or copied. – Oxford Dictionary 4
  • 5. Twin Cities UX Meetup February 5, 2018 What is a Model? • A three-dimensional representation of a person or thing or of a proposed structure, typically on a smaller scale than the original. – Oxford Dictionary • A usually miniature representation of something; a pattern of something to be made; or a set of ideas and numbers that describe the past, present, or future state of something (such as an economy or a business) – Merriam Webster 5
  • 6. Twin Cities UX Meetup February 5, 2018 What is a Simulation? • The production of a computer model of something, especially for the purpose of study – Oxford Dictionary • Something that is made to look, feel, or behave like something else especially so that it can be studied or used to train people – Merriam Webster 6
  • 7. Twin Cities UX Meetup February 5, 2018 Converging Concepts Related Terms: • Mockup • Wireframe • Sketch • Beta • Demo Model Simulation Prototype 7
  • 8. Twin Cities UX Meetup February 5, 2018 My Imperfect Prototype Definition: A representation of a design idea to help communicate, explore, test or study future possibilities. 8
  • 9. Twin Cities UX Meetup February 5, 2018 Serious Play – by Michael Schrage Many case studies on prototyping, simulations, modeling…from clay to foam to Excel Discusses prototyping cultures and relationship to innovation. Harvard Business School Press, 1999 9
  • 10. Twin Cities UX Meetup February 5, 2018 Prototypes Create Value Through Conversations & Interactions. • Users interacting with them • Clients discussing them • Stakeholders discussing tradeoffs / needs / use cases • Team members discussing materials, build-ability, maintainability, etc. Source: Flavio Nazario 10
  • 11. Twin Cities UX Meetup February 5, 2018 Types of Prototypes: Physical Apple Macintosh LC Prototype (1989) – Foam Philips AirFloss Prototype Source: Philips CommunicationsSource: jimabeles 11
  • 12. Twin Cities UX Meetup February 5, 2018 The Link Trainer (1929) Source: pasukaru76 12
  • 13. The question isn’t what kind of prototypes should we build, but… What kind of conversations & interactions do we want to inspire?
  • 14. Twin Cities UX Meetup February 5, 2018 The User-Centered Design Process Plan the Design Process Understand & Specify Context of Use Specify User Requirements Produce Design Solutions to Meet User Requirements Evaluate Designs Against Requirements Designed Solution Meets User Requirements Iterate where appropriate ISO 9241-210 14
  • 15. Twin Cities UX Meetup February 5, 2018 Produce Prototypes UCD – Prototype Centric Version Plan / Adjust the Design Process Understand & Specify Context of Use Specify User Requirements Evaluate Prototypes Prototype Meets User Requirements Iterate where appropriate 15
  • 16. YOU CAN’T INVENT THE FUTURE WITHOUT FIRST PROTOTYPING IT. - Michael Schrage True innovators don’t create ideas… they create models & prototypes. PROTOTYPING IS INNOVATIVE BEHAVIOR
  • 17. Twin Cities UX Meetup February 5, 2018 Question… What fidelity prototypes does your team typically create? • Low fidelity • High fidelity • Medium fidelity ? Why did you select that answer? 17
  • 18. The “F-Word” “Fidelity” is overused, overloaded and overly simple. It is steeped in assumptions.
  • 19. Twin Cities UX Meetup February 5, 2018 4 Prototyping Factors to Consider Works Like Looks Like Reads Like Depth & Breadth Functional Fidelity Visual Fidelity Content Fidelity Overall Completeness 19
  • 20. Twin Cities UX Meetup February 5, 2018 Functional Fidelity Works Like • Functionality • Performance • Level of Interaction • Input & Output Methods Source: Flavio Nazario 20
  • 21. Twin Cities UX Meetup February 5, 2018 Visual Fidelity Looks Like • Colors • Fonts • Branding • White space • Visual “polish” • Graphics / Photos Source: Flavio Nazario 21
  • 22. Twin Cities UX Meetup February 5, 2018 Content Fidelity Reads Like • Use of placeholders • Lorem Ipsum • Real content Source: Flavio Nazario 22
  • 23. Twin Cities UX Meetup February 5, 2018 Overall Completeness Depth & Breadth • Scope of features • Scenarios supported Source: Flavio Nazario 23
  • 24. Twin Cities UX Meetup February 5, 2018 4 Prototyping Factors to Consider Works Like Looks Like Reads Like Depth & Breadth • Functionality • Performance • Level of Interaction • Input & Output Methods • Colors • Fonts • Branding • White space • Visual “polish” • Graphics / Photos • Use of placeholders • Lorem Ipsum • Real content • Scope of features • Scenarios supported 24
  • 25. Twin Cities UX Meetup February 5, 2018 Simplification • Prototypes = deliberate simplification (or oversimplification) • What should be simplified and why? • Simplification and Complexity both represent risk Source: Jegi (Flickr) 25
  • 26. Polish looks for praise. LOW FIDELITY IS GOOD. “ROUGHNESS” INVITES QUESTIONS.
  • 27. “What organizations choose NOT to model is as revealing as what they do.” - Michael Schrage A CAUTIONARY WORD
  • 28. Twin Cities UX Meetup February 5, 2018 Paper Prototype • Works like = Low • Looks like = Low • Reads like = Low • Depth & Breadth = a few screens Source: Rosenfeld Media 28
  • 29. Twin Cities UX Meetup February 5, 2018 757 Cockpit Flight Simulator • Works like = High • Looks like = High • Reads like = High • Depth & Breadth = Cockpit Only Source: Kent Wien (Flickr) 29
  • 30. Twin Cities UX Meetup February 5, 2018 Blueprint • Works like = Low • Looks like = Low • Reads like = Low • Depth & Breadth = Summary Source: David Power (Flickr) MODEL  30
  • 31. Twin Cities UX Meetup February 5, 2018 Blueprint – Real Scale Source: vardehaugen_arkitekter 31
  • 32. Twin Cities UX Meetup February 5, 2018 Axure Prototype • Works like = Med • Looks like = Med • Reads like = High • Depth & Breadth = Home + Products 32
  • 33. Twin Cities UX Meetup February 5, 2018 Interactive Prototype – Android Wikipedia App “Link Preview” Feature • Works like = High • Looks like = High • Reads like = High • Depth & Breadth = Link Preview feature only Source: Wikimedia 33
  • 34. DESIGN LEADERS MANAGE HOW TEAMS PROTOTYPE & NURTURE THEIR PROTOTYPING CULTURE
  • 35. Twin Cities UX Meetup February 5, 2018 Other Prototyping Considerations 35
  • 36. Twin Cities UX Meetup February 5, 2018 Your Prototyping Medium • Clay • Whiteboard Sketch • Paper • Foam Core • Wood • Metal • Cardboard Virtual: • PhotoShop • Axure • Excel • Visio / OmniGraffle • Web • Desktop or Mobile App • Software Code 36
  • 37. THE PHYSICAL MATERIAL USED IN PROTOTYPING IS A MAJOR STRATEGIC INNOVATION VARIABLE. - Michael Schrage Choice of medium impacts how prototypes are managed and how teams collaborate.
  • 38. Twin Cities UX Meetup February 5, 2018 1956 Packard – Clay Prototype Clay auto prototypes truncated debate, rather than inviting discussion.Source: John Lloyd (Flickr) 38
  • 39. Twin Cities UX Meetup February 5, 2018 Medium Impacts Design… Early HP calculators were prototyped in cardboard, resulting in more “squared off” designs. They later switched to foam & resulting designs were more soft and rounded HP-35 (1972) HP-39G (2000)Source: WikipediaSource: Kubanczyk (Flickr) 39
  • 40. Twin Cities UX Meetup February 5, 2018 Prototype Lifetime Is it throw away? Will it evolve into the actual product? Source: Julia Folsom 40
  • 41. Twin Cities UX Meetup February 5, 2018 Refactoring • How easy will it be to change the prototype? • Can anyone change it? • Paper = low skill • Code = special skills • Tool = different special skills • When will we change the level of fidelity? • Functionality • Visual • Content • Depth & Breadth • When will we stop iterating? • When do we move from prototype to production (e.g. code)? 41
  • 42. Twin Cities UX Meetup February 5, 2018 Ownership • Who can change it? • Who gets to see it? • When? Source: DeviantArt BlueAngelPower2003 42
  • 43. Twin Cities UX Meetup February 5, 2018 Context of Prototype Use • How similar to intended product use? • Environment • Level of distractions • Lab vs. home • Outdoor vs. Indoor • Etc. • Social context? • Technical context • Mobile app on mobile • Mobile app in mobile browser • Mobile in desktop browser • Mobile over Webex 43
  • 44. Twin Cities UX Meetup February 5, 2018 Iterations vs. Variations Variations Iterations 44
  • 45. Twin Cities UX Meetup February 5, 2018 Iterations vs. Variations v2a v1a v3a v1b v1c v2b Variations Iterations Low Fidelity & Rough Higher Fidelity 45
  • 46. Twin Cities UX Meetup February 5, 2018 Planning for prototypes in the UCD process: • Prototype the 20% that will get 80% of use/value. • Target the biggest risks & opportunities. • For testing, prototype scope needs to cover scope of test scenarios & tasks • Level of prototype fidelity shouldn’t exceed the team’s level of thinking (idea maturity). • If too high? Less feedback. • If too low? Misinterpretation & unmitigated risks. • There are “devils” in the details (i.e., interaction & content matter) 46
  • 47. Twin Cities UX Meetup February 5, 2018 A Few Thoughts on Agile Agile is about killing documentation & getting to a prototype (or code) quicker. But often with risks: • “Prototypes” (aka MVP’s) often built with production materials • Prototypes not throw-away • Often only one variation/concept at a time 47
  • 48. Twin Cities UX Meetup February 5, 2018 Do you need a Prototype? • Some questions can be answered without a prototype • Tree tests & Card Sorts – Labels & Content Organization • Will the prototype help answer questions? Is change possible? • If not, why create a prototype? 48
  • 49. Twin Cities UX Meetup February 5, 2018 Summary • Adjust your thinking beyond the “F-word” • Works Like • Looks Like • Reads Like • Depth & Breadth • Don’t prototype on “autopilot”. • RECONSIDER these factors on every project. 49
  • 50. Twin Cities UX Meetup February 5, 2018 Summary (2) Consider & plan for: • Conversations & Interactions • Roughness • Simplification • Medium • Lifetime • Competing variations • Refactoring process • Context of prototype use 50
  • 51. Twin Cities UX Meetup February 5, 2018 Twitter: @Lkantrov Email: Lyle.Kantrovich@gmail.com LinkedIn: Lyle Kantrovich thank you 51