3. SAY
I am proactively looking for students with problems
I invite students when I suspect they have a problem
I help students to catch up with their study
Reason for problems is balance in study – work – private life
More priority for work means more money to spend
As a result less priority to study, because exams are far away
Most students need to set priorities and lack structured planning
Not all students are actively looking for a job or thinking about the future
Alternatives after study: take time off, keep current job, new study, stay with
parents
Chance of job decreases through: crisis, many students, lot of unemployed
people
Search for a job: social media, network, advertisements, internships
Students don’t expect school to help with their professional career
4. DO
Talks enthusiastic about her job
Talks with gestures
Actively looking for and talking to with students with
problems
Promotes her role in several media on campus
Accompanies students very intensively (F2F)
Provides online services as a complement
Helps students to organize their life
Creates a planning together with the students
Helps to set the right priorities
Also discusses job related topics
5. THINK
Finishing their study is important
Some students just never learned how to study
Structure in study means structure in your life
Good results imply a good chance of getting a job
Getting a job shouldn’t only depend on study results
Students cannot start early enough with building a
network, thinking about a job and job hunting
6. FEEL
She is happy with her job
She feels happy when ‘problem’ students graduate
Students with lack of motivation make her ‘angry’
She is concerned for future students and how they
can handle their ‘job problem’
7. INSIGHTS ! ! !
A study coach is not a tutor
Good study results are no guarantee for a job
Getting a job also depends on personal skills
confidence, profile, social skills, presentation
Study does not prepare students to search for a job
Creativity helps when looking for a job
Considering alternatives prevent frustration
8. PROBLEM STATEMENT
________________________________
Stakeholder: a study coach who actively searches for students who are
facing problems during their study and helps them to catch up.
Need: she needs a way to prepare students well enough so they
finish their study with good results and will find a nice and
satisfactory job after their study.
Insight: because developing organizational skills during their study
will also help when searching or applying for a job and in their
professional life.