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New Areas in Ophthalmic Services:
     Siliguri Greater Lions Eye Hospital




                 Kamalesh Guha
              Chief Executive Officer
Content
 About the organization
 Changing scenario of eye care
 A new direction: Diversification of Services
       Dedicated Retina Department
       Sight for Kids
       Child-friendly Eye Care Center
       Comprehensive eye care – a pilot project
       Vision Centers
       Hospital Management Information System
 Future Plan
About the Organization
 Established in 1982 with an aim to eradicate avoidable blindness
 Organization undergone many changes in last three decades –
  infrastructure, service delivery approach & human resources.
 More than 5,500 surgeries performed annually; 60% free of cost
 The organization has become financially self-sustainable
 Training courses like DOT started to strengthen workforce
 Hospital has 54 beds, 7 ophthalmologists and 46 paramedic
  staff, a well-equipped pathology lab, optical and pharmacy shop.
 With the support of various international agencies the
  organization has initiated new ophthalmic services
A photographic glimpse of Siliguri Greater Lions Eye Hospital
Need for Change
 Incidences of blindness is still rapidly increasing

 Diseases like diabetic retinopathy, glaucoma and
  childhood blindness are emerging
 Roles and strategies of new eye care players as well as
  policies of the governments are also changing
 Sustaining increased volume of patients who can not pay
 Growing need of trained human resources for delivering
  high quality eye care services
“It is not the
     strongest
  of the species
that survives, nor
     the most
    intelligent,
   but the one
        most
  responsive to
     change.”
     …Charles Darwin
New Areas in Ophthalmic Services
Vitreo-Retina Department
•   Diabetic screening camps
•   Latest equipment
•   A full time trained VR surgeon
•   More than 3,500 OPD patients
•   More than 300 stitchless retina
    surgeries and 600 laser
    treatment in a year.
Child Eye Care
• Vision screening – more than
  60,000 in a year
• Child-friendly ambiance
• Equipping the centre
• Team approach: Training
  personnel
• Around 300 annual surgeries
• Quality Assurance Systems
• Continuous Medical Education
Workshop on Paediatric
Ophthalmology – December 15, 2011

                        Between December 11-16, 2011
                        Dr. Ken will examine paediatric
                        patients and demonstrate
                        paediatric eye surgeries at Siliguri
                        Greater Lions Eye Hospital

Dr. Ken Nischal
Paediatric Cataract Specialist
Moorfields Eye Hospital, London
IEC and Awareness Activities




  Social marketing of eye care services
Comprehensive eye care
 This project was launched with
  support from OEU

 Trained local eye care workers
  conduct eye screening in 5 Gram
  Panchayats of Rajganj block.

 The aim is to identify patients
  through door to door survey,
  create awareness, improve
  health seeking behaviour and
  uptake of services.
Vision Centers
 Set up Vision Centres in
  collaboration with Lions Clubs.

 Aim is to improve uptake of
  services by addressing barriers
  like distance.

 Vision technician routinely
  conducts school eye screening,
  OPD, Camp, Refraction, Referral
  and Spectacle dispensing.
Hospital Management
Information System
 Electronic medical record – towards a paper free
  environment

 Tracking performance

 Managing patient waiting time

 Building customer satisfaction
Tracking Waiting Time
A Patient Case Sheet
Future Plan
•   Expand eye care services in under-served areas.
•   Increase uptake of comprehensive eye care services by
    strengthening sub-specialty services.
•   Optimum utilization of the current infrastructure and
    human resources.
•   Effective outreach program to improve camp productivity.
•   Become a regional learning and training centre.
•   Operational and evaluative research.
Tele-ophthalmology
•    Mobile van fitted with
     broadband/VSAT connection
•    Video-conferencing
•    Screening for Diabetic
     Retinopathy and Glaucoma




Siliguri Greater Lions Eye Hospital
Cyber-sight
Thank you




Siliguri Greater Lions Eye Hospital

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Lions siliguri greater hospital

  • 1. New Areas in Ophthalmic Services: Siliguri Greater Lions Eye Hospital Kamalesh Guha Chief Executive Officer
  • 2. Content  About the organization  Changing scenario of eye care  A new direction: Diversification of Services  Dedicated Retina Department  Sight for Kids  Child-friendly Eye Care Center  Comprehensive eye care – a pilot project  Vision Centers  Hospital Management Information System  Future Plan
  • 3. About the Organization  Established in 1982 with an aim to eradicate avoidable blindness  Organization undergone many changes in last three decades – infrastructure, service delivery approach & human resources.  More than 5,500 surgeries performed annually; 60% free of cost  The organization has become financially self-sustainable  Training courses like DOT started to strengthen workforce  Hospital has 54 beds, 7 ophthalmologists and 46 paramedic staff, a well-equipped pathology lab, optical and pharmacy shop.  With the support of various international agencies the organization has initiated new ophthalmic services
  • 4. A photographic glimpse of Siliguri Greater Lions Eye Hospital
  • 5. Need for Change  Incidences of blindness is still rapidly increasing  Diseases like diabetic retinopathy, glaucoma and childhood blindness are emerging  Roles and strategies of new eye care players as well as policies of the governments are also changing  Sustaining increased volume of patients who can not pay  Growing need of trained human resources for delivering high quality eye care services
  • 6. “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” …Charles Darwin
  • 7. New Areas in Ophthalmic Services
  • 8. Vitreo-Retina Department • Diabetic screening camps • Latest equipment • A full time trained VR surgeon • More than 3,500 OPD patients • More than 300 stitchless retina surgeries and 600 laser treatment in a year.
  • 9. Child Eye Care • Vision screening – more than 60,000 in a year • Child-friendly ambiance • Equipping the centre • Team approach: Training personnel • Around 300 annual surgeries • Quality Assurance Systems • Continuous Medical Education
  • 10. Workshop on Paediatric Ophthalmology – December 15, 2011 Between December 11-16, 2011 Dr. Ken will examine paediatric patients and demonstrate paediatric eye surgeries at Siliguri Greater Lions Eye Hospital Dr. Ken Nischal Paediatric Cataract Specialist Moorfields Eye Hospital, London
  • 11. IEC and Awareness Activities Social marketing of eye care services
  • 12. Comprehensive eye care  This project was launched with support from OEU  Trained local eye care workers conduct eye screening in 5 Gram Panchayats of Rajganj block.  The aim is to identify patients through door to door survey, create awareness, improve health seeking behaviour and uptake of services.
  • 13. Vision Centers  Set up Vision Centres in collaboration with Lions Clubs.  Aim is to improve uptake of services by addressing barriers like distance.  Vision technician routinely conducts school eye screening, OPD, Camp, Refraction, Referral and Spectacle dispensing.
  • 14. Hospital Management Information System  Electronic medical record – towards a paper free environment  Tracking performance  Managing patient waiting time  Building customer satisfaction
  • 16. A Patient Case Sheet
  • 17. Future Plan • Expand eye care services in under-served areas. • Increase uptake of comprehensive eye care services by strengthening sub-specialty services. • Optimum utilization of the current infrastructure and human resources. • Effective outreach program to improve camp productivity. • Become a regional learning and training centre. • Operational and evaluative research.
  • 18. Tele-ophthalmology • Mobile van fitted with broadband/VSAT connection • Video-conferencing • Screening for Diabetic Retinopathy and Glaucoma Siliguri Greater Lions Eye Hospital
  • 20. Thank you Siliguri Greater Lions Eye Hospital