Marketing and recruitment join forces as Linda Descano, Head of Content & Social at Citi, and Kim Jokisch, Director of Employment Branding & Media at Red Hat, share how talent acquisition leaders can apply core marketing and content best practices to recruitment.
Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf
Modern Marketing & Recruitment: Best Practices for Talent Acquisition Leaders | Talent Connect San Francisco 2014
1. Modern Marketing & Recruitment:
Best Practices for Talent Acquisition Leaders
#intalent
Kim Jokisch
Director, Employment Branding + Media
Red Hat
Linda Descano, CFA®
Managing Director and Head of Content Creation & Partnerships
Citi
2. #intalent
Talent marketing:
Creating an authentic employment
branding strategy
Kim Jokisch
Director, Employment Branding + Media
Red Hat
5. #intalent
WHAT WE’LL DISCUSS
• Strategy 101
• Tips for creating an effective employment branding strategy
• How Red Hat’s employment brand helps us recruit top talent
18. #intalent
Best Enterprise
Software
Companies to
Work for
Best Places
to Work
The 25 Best
Companies to
Work for
Best Places
to Work
19. Do your research.
Be consistent.
Differentiate yourself.
Engage your ambassadors.
20. #intalent
INSPIRE: How to Build Connections
through Content Marketing
Linda Descano, CFA®
Managing Director and Head of Content Creation & Partnerships
Citi
21. #intalent
Overview
• My role at Citi
• How content can help brands build
advocacy and trust
• How Citi approaches content
marketing
• How we measure success
23. #intalent
What Type of Content Do We Produce?
Videos"
Content"
Social
media"
Articles"
Blog posts"
Infographics
SlideShare
Presentations
24. #intalent
Why Do We Create Content?
To educate and inform consumers with solutions
to their financial concerns
To demonstrate the value of Citi’s products and
services in a relevant, meaningful context
To provide opportunities to amplify our messaging
through social sharing and PR
To encourage positive social conversation about Citi
TO BUILD TRUST AND DRIVE ADVOCACY FOR THE CITI BRAND
25. #intalent
The Traditional Marketing “Funnel” The New Marketing Paradigm
Eyeballs Awareness Consideration Preference Action Loyalty Buyers Eyeballs
Buyers
Contributors
Peer
reviews
Competitive
alternatives
Recommendations
from friends
User-generated
content
Source: Forrester, Inc.
Why is Content Marketing Important?
26. #intalent
What Does This Mean for Brands?
Put value first and
pitch second.
Teach me,
don’t tell me.
Focus on my
needs, not your
products.
Be present
where I live.
Treat us as people,
not portfolios.
28. #intalent
How Do We Plan Our Content Calendar?
Consumer Inputs Business Inputs
Customer Insights
Seasonal Themes
Trending Topics
ATL Calendar
LoB/Product Launches
Enterprise Tentpoles
29. #intalent
How Do We Produce Content?
2.
Develop
content
1.
Brief
agency
partners
3.
Obtain
business
and legal
approval
4.
Finalize
content
calendar
30. #intalent
Where is Content Published?
Citi-Owned
Channels
Media Partners
Editorial Partners
Citi Web Sites and
Blogs
Email Newsletters
Mobile Apps
Social Media
Channels
ATL Campaign
Extensions
Native Advertising
LinkedIn
SlideShare
Yahoo! Finance
Network
Content-Sharing
Partnerships
Influencer Blogs
34. #intalent
How Do We Promote Our Content?
Social
Activations
Influencer
Amplification
Partner
Amplification
PR Outreach
Facebook “f” Logo CMYK / .eps Facebook “f” Logo CMYK / .eps
Content
37. #intalent
How Do We Measure Success?
Reach and Amplification Consumer Brand Health
and Customer NPS
Employer Brand
Health
Engagement
Total Reach
(Impressions)
Paid
Reach
Amplification
(“Earned” Reach)
8 Clicks
C Likes
?Comments
4
Shares
38. #intalent
Key Takeaways
1. Deliver value.
2. Plan strategically, rather than in a silo.
3. Speak in a human, authentic voice.
4. Teach rather than tell.
5. Drive relationships, not transactions.
6. Contribute to conversations rather than crowd out other voices.
7. Mind your audience’s mindset.
39. #intalent
Thank you
Kim Jokisch
Director, Employment Branding & Media
Red Hat
@kimjokisch
Kim Jokisch
Linda Descano, CFA®
Managing Director and Head of Content Creation &
Partnerships
Citi
@lindadescano
Linda Descano