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7 Steps to Convincing Candidates to Take Your Career Opportunities
The % of people
open to changing
jobs has spiked in
the past 4 years.
Yet as a recruiter,
it’s still hard to
convince
candidates to join
your organization.
To uncover the best ways
to convince someone to
change jobs, we
interviewed 7 highly
sought after candidates
and 2 expert recruiters.
We asked them for their
best advice on wooing
candidates.
Here’s what they said:
How to convince candidates
to take your career
opportunities in 7 steps:
Reach Out
Candidates respond when you
personalize your messages by
relating their experiences to
your opportunities.
Step 1:
“Sometimes recruiter interactions can feel very
mechanical. It's hard to know what exactly they are
looking for and how they are differentiating between
candidates and opportunities.”
Sung Kim
Financial Planning & Analysis Manager, The Honest Company
More 2015 job changer insights
“The recruiter said, ‘You have an interesting LinkedIn
profile.’ He meant my master’s thesis which was about the
London Olympics and thought I’d be a good fit this role.”
Émilie Gauthier
Assistant to the Executive Director of Sport, Canadian Olympic Committee
More 2015 job changer insights
“Nobody wants to get a super templatized email. Instead,
focus your attention on sending five or six pointed emails per
day versus playing a numbers game. Make your
communications count; people can feel your genuine
interest that way.”
Alex Caiola
Manager of Corporate Recruiting, SoulCycle
More 2015 job changer insights
“There are recruiters who don't run a great process.
Candidates take that as a sign of how things work at that
company. If there are communication lapses that can be a
real turn off for candidates.”
Yoni Lateiner
Nerd / Recruiter, NerdWallet
More 2015 job changer insights
Personalize your messages:
Show candidates you’ve
researched their profiles to
ensure they’re a good fit.
Less is more: Fewer
personalized messages gets
better results than more
templatized messages.
Be reliable & fast: Stick to
when you say you’ll follow up.
This builds trust. Respond as
quickly as possible.
1)
2)
3)
Brand
Once you start talking to
candidates, they’ll start
researching your organization’s
website and talking to
employees.
Make it easy for them to get
information. Provide
discoverable online content,
polish up your personal brand,
and equip the hiring manager
and employees to be brand
ambassadors.
Step 2:
“I did what a lot of people do, I networked. I had three,
separate unrelated connections to this company. There is an
element of risk with any new job, but having informal
conversations with the hiring manager and another employee
outside of the formal interview process made me feel like I
knew what I was getting into.”
Danna Klein
Senior Product Marketing Manager, Mixpo
More 2015 job changer insights
“The mission of a company matters to me. I know many
companies have aspirations, but Gilead actually delivers on
theirs. They aren't just satisfied with a drug that makes
people better, they are going for a drug that cures disease.”
Wendy Goretski
Associate Director Business IT – R&D, Gilead Sciences
More 2015 job changer insights
“It's great if people do their research online about SoulCycle
and what we're all about. There are plenty of interviews to
watch and read. Julie and Elizabeth do a great job of
conveying our core mission.”
Alex Caiola
Manager of Corporate Recruiting, SoulCycle
More 2015 job changer insights
Make their research easy: Make
it easy to discover what it’s like to
work at your organization through
rich online content.
Elevate your recruiter brand:
Ensure your personal brand on
LinkedIn is one candidates will
trust and respect.
Cultivate brand ambassadors:
Enable the hiring managers and
their teams to help you recruit.
Encourage them to seek referrals
on social & professional networks.
1)
2)
3)
Listen
Candidates want to feel
understood. Quickly get to
know their career goals.
Then, match them with the
right opportunities.
Step 3:
“Listening is the primary thing… I was looking for a startup
opportunity to build a new business, and wasn't particularly
passionate about retail at the time. It was a recruiter that
ultimately found the role that aligned to both my professional
goals and my personal motivations. I was able to jump in and
start K-12 Education for Kindle. It was the perfect landing
spot.”
Dave Vasen
Founder, Brightwheel
(The first mobile platform for early education, serving schools, daycares, and families)
More 2015 job changer insights
“Not everyone is going to be a fit, not every job is right for
everyone. Really try to figure out what people want, what
their motivations are – help them talk through that.”
Yoni Lateiner
Nerd / Recruiter, NerdWallet
More 2015 job changer insights
Prepare & ask good questions:
What are your career goals? What
are you looking for in a new
company, team, or role?
Test your understanding: Check
whether your role fits their goals and
motivations. If it doesn’t, understand
why not & see if there’s a better role.
Confirm the role is a career move:
If it’s not, it won’t make sense to
move forward. If it is, move the
recruiting process forward with them.
1)
2)
3)
Be Honest
Candidates want real
information, not a sales pitch.
Do your homework to give
them an accurate picture of
the organization and role.
Step 4:
“Really being honest and candid is important. If a recruiter is
dishonest that potentially leads to attrition and unhappiness.”
Damien McCreath
Senior Assistant Brand Manager, P&G
More 2015 job changer insights
“Great recruiters are very transparent about a company.
Nobody is perfect, no company is perfect. Let's talk about the
strengths and the weaknesses, and allow them to make that
call about what to opt in for.”
Yoni Lateiner
Nerd / Recruiter, NerdWallet
More 2015 job changer insights
“This is changing someone's life, it's not selling them a car or
a computer. Just be honest. Taking a new job is a huge life
change that someone's livelihood is based on, so it should
never feel like a 'sell'.”
Alex Caiola
Manager of Corporate Recruiting, SoulCycle
More 2015 job changer insights
Do your homework on the role:
Learn the projects they’ll do, what
success in the role means, what they’ll
learn, and their potential career path.
Match the role with their goals:
Candidly communicate how the role
may or may not fit the candidate’s
career goals.
Share the good and the bad: Reveal
both positive and negative parts of the
job so candidates they decide for
themselves if they want to opt in.
1)
2)
3)
Make
Connections
Candidates learn more when
they can speak with current
employees who are similar to
themselves. Employees can
share the good, the bad, and the
ugly about what it’s really like to
work somewhere.
Step 5:
“It is helpful to be connected to people who are currently in
that role or a similar role that I'm applying to or am
interested in.”
Damien McCreath
Senior Assistant Brand Manager, P&G
More 2015 job changer insights
“The VP of talent set up several meetings with senior leaders
so that the candidate could get a better sense of where the
company was going and who they were as leaders.”
Yoni Lateiner
Nerd / Recruiter, NerdWallet
More 2015 job changer insights
Connect candidates with current
employees: Candidates appreciate
honest advice from those working in
similar roles, with similar career
goals, or similar values.
Ask those employees to give you
feedback: This gives you more
insights into the candidate’s fit.
Build a network of employees
willing to talk to candidates:
Having go-to employees speeds up
the recruiting process.
1)
2)
3)
Advocate
Candidates appreciate it when
recruiters help and champion
them once they’ve made the first
cut. If they’re a good fit for the
role, prepare them for the next
steps in the recruiting process.
Help the hiring manager and
their team realize that they’re
talking to a high quality
candidate.
Step 6:
“The recruiter sincerely said, ‘We really think you’re a good
candidate, if you do not get this job, we want to find
something else for you.’ It really made me feel that we
were working together.”
Émilie Gauthier
Assistant to the Executive Director of Sport, Canadian Olympic Committee
More 2015 job changer insights
“Everyone wants to wait for that one perfect person but that's
just not how it works. You have to help the hiring managers
think about their ‘must-have’ qualities versus where the
candidate can grow.”
Yoni Lateiner
Nerd / Recruiter, NerdWallet
More 2015 job changer insights
Fight for your top candidates to be
hired: Help them through the process
by giving them enough information to
prep for interviews.
Help great candidates apply for
another role: Sometimes the candidate
is top notch, but isn’t a fit for one role.
Help them consider another one.
Set hiring manager expectations:
Ask them to consider their “must-haves”
versus where they can take a risk.
1)
2)
3)
Follow-up
Expert recruiters recommend
building relationships with
successfully placed candidates.
This will help you assess
whether you did a good job
placing them in the right role. If
you have a good relationship,
you might even be able to rely
on the candidate for referrals or
place them again in the future.
Step 7:
“The good recruiters track with you over time and are proud
of what you’ve accomplished. They look out for your career.
This is the type of recruiter that I will hire someday because I
trust they will bring me the type of candidates that I want.”
Stacy Nagata
COO Stealth Film/TV/Digital NewCo
More 2015 job changer insights
“It doesn't stop when they say 'yes' to the offer.”
Yoni Lateiner
Nerd / Recruiter, NerdWallet
More 2015 job changer insights
“I find it necessary to follow-up because it's important to
make sure they like their new job and they feel invested in
what they are doing.”
Alex Caiola
Manager of Corporate Recruiting, SoulCycle
More 2015 job changer insights
Get candidate feedback: This
helps you improve. Is the job what
they expected? Is there anything
they wish they had known sooner?
Do they love what they’re doing?
Stay in touch: This way, you can
go back to them for referrals.
Connect with them: They may be
a great candidate to place again in
the future.
1)
2)
3)
Want more 2015 global
job changer insights?
Get report
Authors
Samuel Jones, Ed.D. ‘17
Director Strategic Initiatives, Wharton
School MBA Career Management
Sam has placed hundreds of MBAs in
the world’s best companies. He also
leads organizational development
projects for the Wharton School. Sam
is completing his doctorate the
University of Pennsylvania.
Erica Marks, M.S.Ed.
Senior Associate Director, Wharton
School MBA Career Management
Erica manages a team that advises
companies on how to recruit Wharton
MBA students. A former Corps
Member with Teach For America, she
regularly interviews prospective
teachers. Erica completed her
Masters degree at the University of
Pennsylvania.
Esther Lee Cruz, MBA
Insights & Content Marketing Manager,
LinkedIn Talent Solutions
Esther enjoys connecting people with
opportunities using her marketing,
analytics, and design chops. She’s
excited to work at the intersection of
recruiting & technology to help people
reach their full potential doing work they
love.
Qualitative research methodology: We did purposeful sampling to find a mix of industry experience, gender, and generation.
Changing jobs and/or careers was the common thread among all participants. We asked each person the same open-ended
interview questions and probed them with additional questions to dive deeper. The average interview time was 30 minutes over
Skype. We used applied thematic analysis techniques borrowing from case studies and grounded theory. We validated interview
findings with a mini focus group of LinkedIn recruiters and participant member checks.
Limitations: Our sampling frame included invitations to internationally-based participants, but none responded with the
exception of one person from Canada. Therefore all participants were from North America. The interviews included a high
representation of MBAs, Millennials, and Gen X professionals.
Future research: Could use more extensive validity techniques such as multiple focus groups. In future research, we suggest
including other countries, Baby Boomers, and professionals from a larger variety of functions.
One-on-one interview questions:
1. What are your short and long-term career goals?
2. Did you interact with recruiters at any point in your career changes? If yes, tell me about the interaction.
3. As you think about the job changes you went through, what were the circumstances prompting or motivating you to
change jobs?
4. If they mention a generational motivator, use drill downs.
5. As a woman, what is important to you in a company or role? (Women only)
6. What about the company overall resonated with you?
7. What is your advice to a recruiter who wants to recruit you?
8. Probes: Can you tell me more? Can you elaborate?
Methodology
©2015 LinkedIn Corporation. All Rights Reserved.

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7 Steps to Convincing Candidates to Take Your Career Opportunities

  • 2. The % of people open to changing jobs has spiked in the past 4 years. Yet as a recruiter, it’s still hard to convince candidates to join your organization.
  • 3. To uncover the best ways to convince someone to change jobs, we interviewed 7 highly sought after candidates and 2 expert recruiters. We asked them for their best advice on wooing candidates. Here’s what they said:
  • 4. How to convince candidates to take your career opportunities in 7 steps:
  • 5. Reach Out Candidates respond when you personalize your messages by relating their experiences to your opportunities. Step 1:
  • 6. “Sometimes recruiter interactions can feel very mechanical. It's hard to know what exactly they are looking for and how they are differentiating between candidates and opportunities.” Sung Kim Financial Planning & Analysis Manager, The Honest Company More 2015 job changer insights
  • 7. “The recruiter said, ‘You have an interesting LinkedIn profile.’ He meant my master’s thesis which was about the London Olympics and thought I’d be a good fit this role.” Émilie Gauthier Assistant to the Executive Director of Sport, Canadian Olympic Committee More 2015 job changer insights
  • 8. “Nobody wants to get a super templatized email. Instead, focus your attention on sending five or six pointed emails per day versus playing a numbers game. Make your communications count; people can feel your genuine interest that way.” Alex Caiola Manager of Corporate Recruiting, SoulCycle More 2015 job changer insights
  • 9. “There are recruiters who don't run a great process. Candidates take that as a sign of how things work at that company. If there are communication lapses that can be a real turn off for candidates.” Yoni Lateiner Nerd / Recruiter, NerdWallet More 2015 job changer insights
  • 10. Personalize your messages: Show candidates you’ve researched their profiles to ensure they’re a good fit. Less is more: Fewer personalized messages gets better results than more templatized messages. Be reliable & fast: Stick to when you say you’ll follow up. This builds trust. Respond as quickly as possible. 1) 2) 3)
  • 11. Brand Once you start talking to candidates, they’ll start researching your organization’s website and talking to employees. Make it easy for them to get information. Provide discoverable online content, polish up your personal brand, and equip the hiring manager and employees to be brand ambassadors. Step 2:
  • 12. “I did what a lot of people do, I networked. I had three, separate unrelated connections to this company. There is an element of risk with any new job, but having informal conversations with the hiring manager and another employee outside of the formal interview process made me feel like I knew what I was getting into.” Danna Klein Senior Product Marketing Manager, Mixpo More 2015 job changer insights
  • 13. “The mission of a company matters to me. I know many companies have aspirations, but Gilead actually delivers on theirs. They aren't just satisfied with a drug that makes people better, they are going for a drug that cures disease.” Wendy Goretski Associate Director Business IT – R&D, Gilead Sciences More 2015 job changer insights
  • 14. “It's great if people do their research online about SoulCycle and what we're all about. There are plenty of interviews to watch and read. Julie and Elizabeth do a great job of conveying our core mission.” Alex Caiola Manager of Corporate Recruiting, SoulCycle More 2015 job changer insights
  • 15. Make their research easy: Make it easy to discover what it’s like to work at your organization through rich online content. Elevate your recruiter brand: Ensure your personal brand on LinkedIn is one candidates will trust and respect. Cultivate brand ambassadors: Enable the hiring managers and their teams to help you recruit. Encourage them to seek referrals on social & professional networks. 1) 2) 3)
  • 16. Listen Candidates want to feel understood. Quickly get to know their career goals. Then, match them with the right opportunities. Step 3:
  • 17. “Listening is the primary thing… I was looking for a startup opportunity to build a new business, and wasn't particularly passionate about retail at the time. It was a recruiter that ultimately found the role that aligned to both my professional goals and my personal motivations. I was able to jump in and start K-12 Education for Kindle. It was the perfect landing spot.” Dave Vasen Founder, Brightwheel (The first mobile platform for early education, serving schools, daycares, and families) More 2015 job changer insights
  • 18. “Not everyone is going to be a fit, not every job is right for everyone. Really try to figure out what people want, what their motivations are – help them talk through that.” Yoni Lateiner Nerd / Recruiter, NerdWallet More 2015 job changer insights
  • 19. Prepare & ask good questions: What are your career goals? What are you looking for in a new company, team, or role? Test your understanding: Check whether your role fits their goals and motivations. If it doesn’t, understand why not & see if there’s a better role. Confirm the role is a career move: If it’s not, it won’t make sense to move forward. If it is, move the recruiting process forward with them. 1) 2) 3)
  • 20. Be Honest Candidates want real information, not a sales pitch. Do your homework to give them an accurate picture of the organization and role. Step 4:
  • 21. “Really being honest and candid is important. If a recruiter is dishonest that potentially leads to attrition and unhappiness.” Damien McCreath Senior Assistant Brand Manager, P&G More 2015 job changer insights
  • 22. “Great recruiters are very transparent about a company. Nobody is perfect, no company is perfect. Let's talk about the strengths and the weaknesses, and allow them to make that call about what to opt in for.” Yoni Lateiner Nerd / Recruiter, NerdWallet More 2015 job changer insights
  • 23. “This is changing someone's life, it's not selling them a car or a computer. Just be honest. Taking a new job is a huge life change that someone's livelihood is based on, so it should never feel like a 'sell'.” Alex Caiola Manager of Corporate Recruiting, SoulCycle More 2015 job changer insights
  • 24. Do your homework on the role: Learn the projects they’ll do, what success in the role means, what they’ll learn, and their potential career path. Match the role with their goals: Candidly communicate how the role may or may not fit the candidate’s career goals. Share the good and the bad: Reveal both positive and negative parts of the job so candidates they decide for themselves if they want to opt in. 1) 2) 3)
  • 25. Make Connections Candidates learn more when they can speak with current employees who are similar to themselves. Employees can share the good, the bad, and the ugly about what it’s really like to work somewhere. Step 5:
  • 26. “It is helpful to be connected to people who are currently in that role or a similar role that I'm applying to or am interested in.” Damien McCreath Senior Assistant Brand Manager, P&G More 2015 job changer insights
  • 27. “The VP of talent set up several meetings with senior leaders so that the candidate could get a better sense of where the company was going and who they were as leaders.” Yoni Lateiner Nerd / Recruiter, NerdWallet More 2015 job changer insights
  • 28. Connect candidates with current employees: Candidates appreciate honest advice from those working in similar roles, with similar career goals, or similar values. Ask those employees to give you feedback: This gives you more insights into the candidate’s fit. Build a network of employees willing to talk to candidates: Having go-to employees speeds up the recruiting process. 1) 2) 3)
  • 29. Advocate Candidates appreciate it when recruiters help and champion them once they’ve made the first cut. If they’re a good fit for the role, prepare them for the next steps in the recruiting process. Help the hiring manager and their team realize that they’re talking to a high quality candidate. Step 6:
  • 30. “The recruiter sincerely said, ‘We really think you’re a good candidate, if you do not get this job, we want to find something else for you.’ It really made me feel that we were working together.” Émilie Gauthier Assistant to the Executive Director of Sport, Canadian Olympic Committee More 2015 job changer insights
  • 31. “Everyone wants to wait for that one perfect person but that's just not how it works. You have to help the hiring managers think about their ‘must-have’ qualities versus where the candidate can grow.” Yoni Lateiner Nerd / Recruiter, NerdWallet More 2015 job changer insights
  • 32. Fight for your top candidates to be hired: Help them through the process by giving them enough information to prep for interviews. Help great candidates apply for another role: Sometimes the candidate is top notch, but isn’t a fit for one role. Help them consider another one. Set hiring manager expectations: Ask them to consider their “must-haves” versus where they can take a risk. 1) 2) 3)
  • 33. Follow-up Expert recruiters recommend building relationships with successfully placed candidates. This will help you assess whether you did a good job placing them in the right role. If you have a good relationship, you might even be able to rely on the candidate for referrals or place them again in the future. Step 7:
  • 34. “The good recruiters track with you over time and are proud of what you’ve accomplished. They look out for your career. This is the type of recruiter that I will hire someday because I trust they will bring me the type of candidates that I want.” Stacy Nagata COO Stealth Film/TV/Digital NewCo More 2015 job changer insights
  • 35. “It doesn't stop when they say 'yes' to the offer.” Yoni Lateiner Nerd / Recruiter, NerdWallet More 2015 job changer insights
  • 36. “I find it necessary to follow-up because it's important to make sure they like their new job and they feel invested in what they are doing.” Alex Caiola Manager of Corporate Recruiting, SoulCycle More 2015 job changer insights
  • 37. Get candidate feedback: This helps you improve. Is the job what they expected? Is there anything they wish they had known sooner? Do they love what they’re doing? Stay in touch: This way, you can go back to them for referrals. Connect with them: They may be a great candidate to place again in the future. 1) 2) 3)
  • 38. Want more 2015 global job changer insights? Get report
  • 39. Authors Samuel Jones, Ed.D. ‘17 Director Strategic Initiatives, Wharton School MBA Career Management Sam has placed hundreds of MBAs in the world’s best companies. He also leads organizational development projects for the Wharton School. Sam is completing his doctorate the University of Pennsylvania. Erica Marks, M.S.Ed. Senior Associate Director, Wharton School MBA Career Management Erica manages a team that advises companies on how to recruit Wharton MBA students. A former Corps Member with Teach For America, she regularly interviews prospective teachers. Erica completed her Masters degree at the University of Pennsylvania. Esther Lee Cruz, MBA Insights & Content Marketing Manager, LinkedIn Talent Solutions Esther enjoys connecting people with opportunities using her marketing, analytics, and design chops. She’s excited to work at the intersection of recruiting & technology to help people reach their full potential doing work they love.
  • 40. Qualitative research methodology: We did purposeful sampling to find a mix of industry experience, gender, and generation. Changing jobs and/or careers was the common thread among all participants. We asked each person the same open-ended interview questions and probed them with additional questions to dive deeper. The average interview time was 30 minutes over Skype. We used applied thematic analysis techniques borrowing from case studies and grounded theory. We validated interview findings with a mini focus group of LinkedIn recruiters and participant member checks. Limitations: Our sampling frame included invitations to internationally-based participants, but none responded with the exception of one person from Canada. Therefore all participants were from North America. The interviews included a high representation of MBAs, Millennials, and Gen X professionals. Future research: Could use more extensive validity techniques such as multiple focus groups. In future research, we suggest including other countries, Baby Boomers, and professionals from a larger variety of functions. One-on-one interview questions: 1. What are your short and long-term career goals? 2. Did you interact with recruiters at any point in your career changes? If yes, tell me about the interaction. 3. As you think about the job changes you went through, what were the circumstances prompting or motivating you to change jobs? 4. If they mention a generational motivator, use drill downs. 5. As a woman, what is important to you in a company or role? (Women only) 6. What about the company overall resonated with you? 7. What is your advice to a recruiter who wants to recruit you? 8. Probes: Can you tell me more? Can you elaborate? Methodology ©2015 LinkedIn Corporation. All Rights Reserved.

Editor's Notes

  1. 7 successful recruiting tactics for persuading passive candidates to change jobs 7 tactics for persuading passive candidates used by expert recruiters 7 tactics for persuading passive candidates 7 recruiting tactics for persuading passive candidates 7 ways to convince passive candidates to come to your company 7 ways to woo passive candidates to join your organization 7 ways to persuade passive candidates to join your organization