The document summarizes the key steps that occur in the first 24 hours after a data breach is detected: 1) Getting the call - The breach is detected either internally or externally, causing a state of panic as the organization tries to contain the attack. External emergency response assistance is required due to limited internal resources. 2) Arrival on scene - The emergency response team arrives to begin investigation and remediation. They assess compromised systems and secure digital evidence while involving key stakeholders. Damage assessment reveals the attacker's penetration depth. 3) Crisis management - The executive team follows a breach plan, preparing PR, legal, and regulatory responses while ensuring an coherent message that does not trigger further issues. A breach tests