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Building Relationships Via Mobile Prepared for  The National Conference on Health Communication, Marketing and Media  August 2009 – Presented by Jeff Lee, President, Distributive Networks
280,000,000 Mobile Subscribers in USA Source: CTIA
Mobile offers superior engagement 19 hours # of hours per day the average person has their mobile phone within arm’s reach  (Nielsen) 20 % Percentage of US households that do not have a landline  (CTIA/CDC) 90-100% Estimated ‘open rate’ of text messages  (Luth) 15 minutes Average response time to the receipt of a text message  (Experian) 357 texts v. 204 calls The average monthly number of text messages sent/received vrs. the average monthly number of phone calls made/received.  (Nielsen)
Mobile is unique from other media channels ,[object Object],[object Object],[object Object],[object Object],[object Object]
Yours says something about you
Go where the users are Video Apps Audio/Images Web Voice (IVR) Text Content Format Adoption Bluetooth Barcode Scan Application Carrier Portal Web Text Call to Action Adoption
Monthly inbound/outbound Calls Monthly inbound/outbound Texts Source: Nielsen Universal SMS Usage on the Rise
Mobile Web Usage Source: Nielsen – Feb 2009
More than just a phone TXT
Mobile integrates easily TV MEDIA EVENTS PRINT WEB RADIO
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Interesting Health-related opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
General thoughts on strategy Start Learning Early Simple solutions map best to existing user behavior Smart Incentives drive opt-ins Don’t underestimate the data collection opportunities
Thank you! Kevin Bertram Founder & CEO Distributive Networks [email_address] 202-289-2246 x101

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Jeff Lee CDC Conference

  • 1. Building Relationships Via Mobile Prepared for The National Conference on Health Communication, Marketing and Media August 2009 – Presented by Jeff Lee, President, Distributive Networks
  • 2. 280,000,000 Mobile Subscribers in USA Source: CTIA
  • 3. Mobile offers superior engagement 19 hours # of hours per day the average person has their mobile phone within arm’s reach (Nielsen) 20 % Percentage of US households that do not have a landline (CTIA/CDC) 90-100% Estimated ‘open rate’ of text messages (Luth) 15 minutes Average response time to the receipt of a text message (Experian) 357 texts v. 204 calls The average monthly number of text messages sent/received vrs. the average monthly number of phone calls made/received. (Nielsen)
  • 4.
  • 6. Go where the users are Video Apps Audio/Images Web Voice (IVR) Text Content Format Adoption Bluetooth Barcode Scan Application Carrier Portal Web Text Call to Action Adoption
  • 7. Monthly inbound/outbound Calls Monthly inbound/outbound Texts Source: Nielsen Universal SMS Usage on the Rise
  • 8. Mobile Web Usage Source: Nielsen – Feb 2009
  • 9. More than just a phone TXT
  • 10. Mobile integrates easily TV MEDIA EVENTS PRINT WEB RADIO
  • 11.
  • 12. General thoughts on strategy Start Learning Early Simple solutions map best to existing user behavior Smart Incentives drive opt-ins Don’t underestimate the data collection opportunities
  • 13. Thank you! Kevin Bertram Founder & CEO Distributive Networks [email_address] 202-289-2246 x101

Editor's Notes

  1. 213 million of which use text messaging 115 million with access to mobile Internet – these are people paying for the mobile Web, but not necessarily using it The actual number of users is much smaller, 48 million.