An auto dialer is an electronic device that can automatically dial telephone numbers to communicate between two points in the telephone networks, mobile and pager.
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An Auto Dialer is a Virtual Call Agent
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An Auto Dialer is a Virtual Call Agent
An auto dialer is an electronic device that can automatically dial telephone numbers to
communicate between two points in the telephone networks, mobile and pager. Once the call has
been established (through the telephone exchange) the auto dialer will announce verbal messages
or transmit digital data (like SMS messages) to the called party. A normal PC, desktop or laptop, can
be converted to an automatic dialer.
If a customer is served by the telemarketer to take long. You may not want to maintain for a long
time to talk to the telemarketer. Developing auto dialer technology is a great gift for the entire
telemarketing industry. Auto Dial allows the company to transmit telephone messages without the
use of call center agents. Automatic Dialing service will start dialing from a predefined list of phone
numbers.
Application Auto Dialer allows you to dial a number of consecutive or random phones. There are
several types of auto dialer:
· Marker Smart Auto: Smart Auto Dial is an auto dialer able to customize messages and collecting
fed back tones or speech. A speech engine is usually included for converting text to speech and
speech recognition over the phone. To modify or customize the messages, an intelligent auto dialer
uses the message template containing variables that can be replaced later by the actual values.
· Preview Bookmark: Bookmark Preview allows your agent to see your phone's information before
the call is being placed. Preview Dialer is an application that allows outgoing "preview" or
"progressive" mark through the agent desktop. Preview Dialer gives agents the opportunity to
review the contact information to find out who is calling and the purpose of the call before dialing
the outgoing call.
· Power Marker: Marker Power provides efficient, reliable and scalable dial-out multiple lines. It is
used in situations where an application needs to be able to make large volumes of outbound calls.
For example:
1. An application that monitors the status of a large network may have to call hundreds of
technicians across the country.
A delivery system voicemail scale that sends messages directly to a large number of individuals.
Progressive dialing: progressive marker is used to save time and effort in manual dialing. Provides
real-time monitoring. The call information while the number of time is marked Approved.
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management software, auto dialer, Hosted IVR, Cloud based Auto Dialer and IVR software may
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