Discussing the evolution of Servant Leadership, its relationship to other styles of leadership, its positives and negatives, and its connection to the Matriarchical Model.

1. Servant Leadership
PHILLIP ANDREWS
INTERNATIONAL INNOVATION CENTERS
FEBRUARY 18, 2017

2. Background Information
• There’s no one-size-fits-all definition of leadership. Leaders can
succeed with all types of personalities, education, and
theories. One popular leadership style is Servant Leadership,
which will become more familiar when you recognize its
characteristics.
• Servant leadership is a classic concept, but the term was
formally coined in 1970, when Robert K. Greenleaf published
his essay, "The Servant as Leader“. Greenleaf maintained, "The
servant leader is servant first."
• Greenleaf believed that organizations — not just individuals —
could also be Servant Leaders. His second major essay, "The
Institution as Servant“, unequivocally reinforced that point.
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3. Servant Leadership (S-L) is …
• “A philosophy and set of practices that enriches the lives
of individuals, builds better organizations and ultimately
creates a more just and caring world," according to
the Center for Servant Leadership. If that evokes your ideal
of socially responsible organizations, you're probably
thinking of places where servant leadership is the norm.
Servant Leadership fits perfect with NPOs and Social
Enterprises aimed at helping society and other people.
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4. Common Features Of S-L
• Unlike Authoritarian Leaders, the Servant Leader does not depend on
accumulating or exercising power within a company. Instead, the Servant
Leader:
• Considers the needs of employees first. Servant Leaders focus on satisfying
the highest-priority needs of others. Servant leaders feel a strong sense of
caring and responsibility for their staff.
• Commits to helping employees develop expertise and improve
performance. Servant Leaders prioritize the personal and professional
development of others, ensuring they build their knowledge base and
professional skills.
• Insists that the organization make a positive contribution to society. While
not losing their focus on a healthy bottom line, Servant Leaders make sure
an organization improves its community, region, and nation.
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5. Which Are The Best Styles Of
Leadership That Fit With S-L?
• Participative. This leader empowers employees to be
creative, offers suggestions and opinions, and encourages
subordinates to provide input on senior management
decisions.
• Laissez-faire. Loosely translated from the French, laissez-
faire means "let them do as they will." According to
BusinessDictionary.com, these leaders discard
authoritarian conventions, give minimal guidance to
employees at all levels and leave subordinates alone to
do their jobs as they see fit.
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6. A Clarification
• The Authoritarian Leaders could also be a Servant Leader, as
long as her/his leadership style is aimed at improving those that
follow her/him. This leader accumulates power and uses it to
manage and lead and improve the organization. Employees
typically must follow strict rules and procedures with little
deviation. This style is an outgrowth of parenting mentality
(mostly patriarchical model)where father knows best.
• S-L is more based on the matriarchical model, which is focused
more on nurturing and encouragement.
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7. For millennia, men and women were brainwashed
to believe that their roles, responsibilities and
mental models had to fit the “molds” that were
formed way back in the Hunter Gatherer era.
Father was the head of the family (as supporter-
provider-guardian) and the basis of authority.
Fathers usually became the heads of their tribes.
Tribe is the enlargement of family. Tribes and
societies were aggregations of families.
Family ➔ Clan ➔ Tribe ➔ Village
The Patriarchical Model served
civilization well for many
millennia, but it also created
many negative mentalities, ugly
mindsets, and wrong convictions
8

8. 9

9. Healing Will Come From:
• Stopping foolish wars
• Declared and Undeclared Wars
• Stopping ugly Capitalism
• Stopping corruption, sleaze,
graft, manipulation, scandals …
• Stopping printing money just to
please the masses
• Stopping class warfare
• Stopping hurting the
environment
• Stopping all inequalities
• Stopping chauvinism, racism,
classism, ableism …
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10. Sample of Some Wrong Mentalities,
Mental Models … and Attitudes
• Men are more important ➔ Better Job Roles/Positions ➔
Higher Salaries
• Men are smarter than women ➔ More men scientists,
mathematicians, doctors … engineers
• Women cannot fight ➔ they don’t belong in the Armed
Forces as combatants
• Women should be subservient to men and just follow
orders (“Stand By Your Man” – Tommy Wynette)
• Women should serve men
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11. What can I
say? I am
more
important
than you!
12

12. Patriarchy demands:
• More Rules
• More Regulations
• More Laws
• More Procedures
• More Structure
• More Government
• More Police
• More Jails and Prisons
• More Incarcerated People
• Authoritarian Approach to Everything
…
Fact:
99% of people have
NO idea why they
behave the way
they behave, or
believe whatever it
is that they believe.
They just accept
everything as “The
Norm”!!!!!!!!!!!
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13. Moreover …
• Patriarchy promotes “The Macho Man Mentality”
• The strong not only survive, but they rule
• After all, nature and evolution follow the same rule
• Wars, conflicts, competition, antagonism, ill will … “bad blood”
• Wisdom is totally secondary
• “The superior man thinks always of virtue; the common man
thinks of comfort” – Confucius
• Virtuous Ruler S-Leaders are very few and far in between
• Virtuous Leaders are also Servant Leaders
• Virtuous Leaders want “goodness”, “humanness”, “peace”
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14. Sun Tzu -- Bingjia and Bin Fa (The Art
Of War)
• War is good – it is a necessity
• Rules can and should be bend --- whatever it takes to win
(incl. espionage, intelligence, mind games, propaganda,
bribery, treachery … are all acceptable)
• Leaders must become military generals, leading well-
armed troops (essential for survival)
• Large armies win ➔ Size matters
• Must have military campaigns to keep everyone sharp and to
keep enemies (= competitors) at bay
• Deadly new weapons matter
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15. A Strange Point
• Lao-Tzu referenced Servant Leadership in the classic
Chinese text "Tao Te Ching" as early as 500 BC.
• WHY? Because he understood that soldiers appreciate
and love leaders that care for them. He wanted his
soldiers to be motivated, engaged, and inspired (shared
goals and objectives, shared vision, shared gains). Too
bad that Tiberius, Caligula, Nero, Commodus, and other
dictators did not understand that point (as their own
soldiers killed them)
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16. Phillip Andrews - International Innovation Centers 17
Sample of Lao Tzu Wisdom

17. Phillip Andrews - International Innovation Centers 18

18. The Big Irony
• Ugly Capitalists blame Socialists of using money carelessly
for social causes, but it is OK to print phony money that
undermine Capitalism even worse!
https://moneyandmarkets.com/hyperinflation-now-argentina-hints-at-americas-fast-
approaching-
future/?post_ids=21963%2C21848%2C21744%2C21687%2C21607&utm_source=MAM-
Newsletter&utm_medium=Email&utm_campaign=Daily-Article-Traffic&bsft_eid=7fd05a55-
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23T12%3A31%3A36Z&bsft_mime_type=html
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19. But Let’s Get Back To
Servant Leadership
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21. Positives for S-L
https://online.stu.edu/articles/education/what-is-servant-leadership.aspx
• Servant Leadership can improve an organization and/or
society over the long term.
• Caring treatment of employees often encourages similar
treatment of the organization’s customers and vendors.
• Servant Leaders attract employee trust, which can improve
the credibility of the organization’s brand.
• S-L typically develops a positive corporate culture and can
correct a prevailing negative culture over time.
• This leadership style encourages and motivates high
performance from employees.
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22. Negatives for S-L
• Servant Leadership requires time to achieve positive results
(due to trust and relationship-related matters)
• Critics such as Deborah Eicher-Catt (who offered a
feminist interpretation of S-L based upon a semiotic
analysis of the gendered language and discourse that
constitutes it) believe this leadership style is vastly
overrated and gender discriminatory.
• A very wrong perspective, as S-L is genderless.
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23. S-L Has Evolved
Original Focus
• Taking care of
employees, citizens …
• Being kind, supportive,
encouraging
• Behaving like coaches
and mentors
Latest Focus
• Making the organization
and society resilient and
sustainable
• Becoming a force and an
enabler for transformation,
and a catalyst for
innovation
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24. 26

25. Current Approach To Leadership
• Integrate all of these into one leadership style:
• Ethical Leadership
• Authentic Leadership
• Transformational Leadership
• Spiritual Leadership
• Adaptive Leadership
• Agile Leadership
• Charismatic Leadership
Servant
Leadership
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26. Quick Overview
Of Surrogate
Leadership
Styles
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27. Phillip Andrews - International Innovation Centers 29
Great Leaders are also good people with deep values
and superb ethics. Ethical Leadership is not learned; it is
applied and implied automatically by those who have
values and ethics. Ethical Leaders are great stewards of
resources and superb in exercising frugality.
Ethical Leadership

28. Here is an amazing
statistic: only 23%
of employees believe
that their leaders
are ethical!
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https://medium.com/@DovSeidman/activist-
employees-a-price-worth-paying-1def34451dfb
Unethical behavior is
the dark side of all
political and
economic systems

29. The List of Some Unethical Leaders
• Bernie Madoff
• Angelo Mozilo
• Patricia Dunn
• Elizabeth Jones
• Paul Shinn Devine
• Dennis Kozlowski
• Kenneth Lay
• John Rigas
• Joe Nacchio
• Jack Welch
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Not to mention all the
crooked politicians,
who multiply with
every passing year ---
like a virus in society
• James McDermott Jr.
• Sam Waksal
• Sam Israel
• Bernie Ebbers
• Martha Stewart
• Barry Minkow
• Bernard Ebers
• David Walsh
• Calisto Tanzi.
• 10,000+ others

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The Authentic Leader is
also a Spiritual Leader!
Authenticity is driven by
the spiritual need to be
true to one’s self, be
honest and direct, apply
high integrity to all
decisions and actions,
and be considerate.
One cannot be authentic
if one is mean, nasty,
manipulative … and
controlling.
Authentic Leadership

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Servant Leaders always espouse and
lead transformation because:
Transformation ➔ Inspiring and A
Shared Vision, Adaptability, Though
Leadership, Willingness To Grow and
Flourish, Coaching, Mentoring,
Thinking Outside-The-Box …
All the things that the new Servant
Leaders are expected to do.
Servant Leaders are NOT Caretakers.
Servant Leaders are courageous …
willing to take risks and deal with
adversity.
Transformational Leadership

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Spiritual Leaders = Servant Leaders
The best way to manifest Spirituality is to help
other people in meaningful and valuable ways.
Spirituality demands one to focus on Sustainability
because it is the humane thing to do!
Helping others (incl. the planet) is a manifestation
of one’s good heart and soul!
Spiritual
Leadership

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SQ + EQ + IQ
Destiny

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35. Phillip Andrews - International Innovation Centers 37
Holistic View Of A Complete Person/Leader

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SQ

37. Phillip Andrews - International Innovation Centers 39
EQ is NOT enough!
Needs to have equal
amount and strength of
IQ, PQ, and SQ. It’s the
sum of all of them that
creates and maintains a
strong character.
Adaptive Leadership

38. Phillip Andrews - International Innovation Centers 40
Great leaders are also are automatically
adaptive!
Adaptability comes from IQ, EQ, and SQ!
No adaptability ➔ Stagnation ➔ Demise

39. 41
Being adaptive is just
another quality of
great leaders!
One cannot be a great
strategist and not be
adaptive!

40. Phillip Andrews - International Innovation Centers 42
Agile Leaders are also Adaptive
Leaders … and Servant Leaders!
Adaptability and agility are just two
key qualities of great leaders!
Agile and Adaptive Leaders pay more
attention to the outside world as they
get their cues from there in order to
plan, respond, and change direction
as required … at the right time!
Agile Leadership

41. Phillip Andrews - International Innovation Centers 43
That’s what all great leaders
are focusing on in order to
prepare their people for a
better future!
Agile Leadership
Continuous
External &
Internal Scans
Best Practices &
Benchmarking

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Great Transformational Leaders are
also Charismatic Leaders!
Charisma is just another quality!
It’s also the best spiritual quality!
Charisma is derived from the Greek word
Charis, which means grace (elegance,
charm, beauty … style) as gift(s) from God).
It also means that the leader has spiritual gifts
that most other people do not have.

43. 45

44. So, What Do
They All Have
In Common?
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45. They All Have In Common:
• Driven by great vision, passion, and the desire to improve
everything, including the whole world
• Great values and beliefs, driven by authenticity & integrity
• Craving for innovation and encouraging creativity ➔ promoting
growth and prosperity
• Systems Thinking/Holistic Thinking
• Embedding adaptability, resilience, and sustainability in
everything (i.e.: products, business model, relationships …)
• Supportive of everyone in the organization ➔ Servant Leadership
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46. Moreover, S-L espouses:
• Management By Walking Around
• Leading By Example
• Laissez-Faire Management (for certain work environments)
• Democratic or Participatory Management (for certain
situations and employees)
• Quality Circles approach
• Fail Fast, Fix Fast, Recover Fast approach
• Other approaches and techniques that are suitable to the
types of work, situations, and people being managed. It’s all
about applying the best IQ, SQ, and EQ in leading people
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47. More Importantly
• The Servant Leader knows how to behave as a Great Leader!
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48. Phillip Andrews - International Innovation Centers 50

49. In other words, Servant Leaders are great Leaders!
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50. The Problem With Most Leaders Is …
• They are managers, not leaders
Many of them talk
the talk, but they
fall short of being
true Servant
Leaders ➔ can’t
walk the talk!
52

51. Phillip Andrews - International Innovation Centers 53

52. Bitter Reality: There Are Pseudo
Leaders All Around Us
Phillip Andrews - International Innovation Centers 54
Here are some famous pseudo leaders:
• Hitler all the Nazi Leaders
• Mussolini and his Fascist Leaders
• Stalin and all the Communist Leaders
• Idi Amin
• Osama Bin Laden
• Jim Jones and all Cult Leaders
• Infinite number of other phonies