1. Sabarinath K
Present Address: E-mail:ksabarin146@gmail.com
1St
stage,BTM Lay out, Phone:+91-7411070005
Bengaluru-560068
CAREER OBJECTIVE
 To engage myself inawork atmosphere thatgivesme challenge,enthusiasmandfulfillment
withproperutilizationof mycore strengthand make an effective contributiontothe growth
of the organization.
EDUCATIONQUALIFICATION
 Graduated in Bachelor of Business Management (BBM) from SV University, Tirupathi
PROFESSIONALEXPERIENCE
 Company : InfosysBPOLtd.
 Duration : From Feb-2012 to Till date
 Designation : SeniorprocessExecutive
 Platform : ERP Solutions(Oracle 11i),Oracle R12,Connectdottool, ccw tool
 CurrentRole : SeniorProcess Executive
Job description
 Workingfor Global leadingNetworkingclient.
 Hands onexperienceinorderFullfillmentdomain ‘Quote toCash’.
 The main aimisto increase incustomersatisfactionandendtoendcustomerexperience.
 Resolvingindividualcasesthatneedre-workinordertoensure highC-SATfromthe end
user.
 To meetthe performance parametersandexceededinordertomeet boththe teamas well
as my individual SLA.
 Immediate actiononcustomerqueriesandescalations inordertomeetqualitystandards.
 To ensure 100% closure toall the customerqueries,SLA adherence forself productivityand
quality.
CurrentJob description
 Presentlyplayingrole of O&BworkingtowardsNew release i.e.Oracle R12
 Assistinthe parallel runningof the currentsystemtoensure the new systemresultsare
Validatedagainstthe existingsystem
 Documentationof UATTest Scenarios,TestCasesandTestScriptsBeingpart of the UAT
execution,Identification andanalysisof software defects,co-ordinatingwithOMIT to
resolve the issue
 Dealing directly with Cisco business partners all over the world.
 AttainingbusinessgoalsforCISCObysupportingthe worldwidemarketingprograms
 Technically assisting the customers for service related queries.

2. Notable Contributions
 Part of CommitManagementteamwhere i had workedcloselywithclientsaswell aswith
Internal stake holderstoaccomplishweekly/Monthly/Quarterlytargets
 InvolvedinKnowledge Managementprojectforall process/toolsenhancements whichhad
undergone withinourteamscope
 ReceivedBestperformerawardforthe Quarterthrice till date
TECHNICAL SKILLS:
 OperatingSystemsinWindows-XP,2007.
 Exposure on MicrosoftOffice inExcel,WordandPowerPoint.
 Database in Oracle andMS Access.
 KnowledgeinHPQualitycenter11.00 (Testingtool)
ACHIEVEMENTS:
 Beinga consistentperformerinteamandgrabbedRAMP awards.
 Got couple of certificates andgifts duringCiscoyearendforthe outstandingperformance
shownandexcellentfloorsupport.
 I have achievedthree timesRating‘1’inAppraisal
PERSONAL INFORMATION:
 Name : SabarinathK
 Father’sName : RajeswaramK
 Sex : Male
 Date of Birth : 05-12-1986
 Marital Status : Single
 Nationality : Indian
 LanguagesKnown : English,Hindi, KannadaandTelugu
Strengths
 Good TeamPlayerandabilitytoleadteam.
 Analyzingandsolvingaproblembyidentifyingthe elementsandrelationshipsof a problem
ina systematicwayandidentifyinglogical casual links.
 Quicklearner,whorapidlybecome familiarwithanynew environment.
 Interestinlearningandassimilatingnew trendsandtechnology.
Declaration
I herebydeclare thatthe above informationistrue tothe bestof my knowledge.
Place:Bangalore Signature

3. (SabarinathK)