1. Kodjo E Kavi
1285 Stephen Jones Avenue
St. Louis, Missouri 63133
Phone 314.825.2432 E-Mail Kodjokv@yahoo.com
Summary of Qualifications
• Customer Service
• Hardware and Software Upgrades
• Strategic Problem Solving
• Strong Attention to Detail
• Effective Verbal and Written Communication
• Ability to built and cultivate external client relationship, to listen and
reflect in documentation as requests.
• 1,000+ hours in Information Technology training and experience
Employment History
ORACLE/MICROS Systems INC
DEC 2014 – PRESENT
• Champion Simphony1.x/2.x, RES 3700 and Oracle Cloud Services to
assist end users in

2. the learning, use, analysis, design, development, testing and maintenance
with timely
delivery against aggressive deadlines.
• Lead Implementation Specialist
• Conduct initial site-survey, troubleshoot Software and Hardware, upgrades
and
installations (varying from1-49 workstations)
• Programing in EMC (Enterprise Module Console) levels and in Data
Shellbase
• Architecture and integration of data warehouse combining many data
sources into one coherent model for enterprise reporting
• Developing enterprise reporting strategy for clients with multiple
disparate point of sale system.
• Set up ONQ (Room Charges), SQL servers and set up workstations
• CAL (Client Application Loader) software/hardware on POS (Point Of
Sale)
• Set up and delivery of training (Management and team members)
• Live support
•
Assistant BOH Manager, Truffles Restaurant
Ladue, MO 2012 – 2015
• Monitoring service line for tickets assigned to the queue and process first-
in first-out based on priority
• Overseeing food distribution, ensuring that meals are delivered to the
correct recipients and that government issued health guidelines are followed
• Working with management and restaurant staff to ensure optimal
customer service.
• Observe food preparation or serving techniques to ensure that proper
procedures are followed Maintaining daily inventory of food stock, beverages,
equipment, and miscellaneous process

3. Food Runner Barback/ Server At Sleek Steakhouse Co
Saint Louis, MO 2008-2011
• Oversaw inventory and restocked bar with materials as needed
• Monitored food preparation and serving techniques of restaurant staff to
ensure proper procedures were followed
• Worked with Bartenders and Management to ensure legendary customer
service
• Responded to customer orders in a timely and efficient fashion
• Serve Table, ensure customers have an enjoyable dining experience by
providing quality customer service.
• Took orders and answer questions, make recommendations for other
products on menu or off menu.
• Deal with complaints and problems with a positive attitude.
Education American Trade School,
St. Ann, MO 2012- 2014
• Information Technology
Ritenour High School
St. John, MO 2007