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NETWORKED WORK

        Bit Work , Networked
Organization, and Teleworking
“Bit” Work
• Contrasted to “atom” work
• Information economy
• “Creative class”
Networked
Organization
“Google
culture”
•   Avoiding
    bureaucracy
•   Autonomy
•   People
    supportive
•   No formula
• Less hierarchy
• Less Bureaucratic
• More informal
• Ad-hoc team
• More geographically
  distributed
• ICT based
Dispersed
Collaboration
Would it be as
effective as offline
collaboration?
Teleworking

1   • Flexibility


2   • Dispersed collaboration

    • Integration of work and
3     private life (???)
“ALWAYS ON”
Legal Concerns in ICTs
           environment

• Working on computer
  at home accounts a 1
  and half month of
  overtime work a year.
• Agui v. T-mobile
“ALWAYS ON”
“SHOULD THE EMPLOYERS
BE PAID OFF FOR THESE
EXTRA HOURS OF WORK?”

           “WHAT ABOUT ALL OTHER
           EMPLOYEES WHO CHECK
           WORK EMAILS OFF THE WORK
           HOURS?”
Is “Always-on” an Effective
 Integration? Or, Over-time Working?

• Always-on via ICTs
• How to balance work-life?
-BIT WORKERS IN CHANGING CULTURE OF
NETWORKED ORGANIZATION
-CONNECTION MATTERS (BOUNDARY SPANNER)
-BALANCE BETWEEN VIRTUAL AND REAL MEETING
-POSITIVE AND NEGATIVE ASPECTS OF
TELEWORKING

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COM494 Networked Work

Editor's Notes

  1. 43% of the American workforce, ranging from science, engineering, architecture, design, education, arts, music, and entertainment.
  2. One good example of networked organization is “google” company. Here’s a short video clip talking about the workplace culture in Google. If you paid attention, the interviewees in the clip mentions characterize the culture like ;“avoiding bureaucracy” “autonomy”“people supportive”“no formula”These terms coincides with the characteristics of networked organization.
  3. One good example of networked organization is “google” company. Here’s a short video clip talking about the workplace culture in Google. If you paid attention, the interviewees in the clip mentions characterize the culture like ;“avoiding bureaucracy” “autonomy”“people supportive”“no formula”These terms coincides with the characteristics of networked organization.
  4. Geographical distribution: For example, G1’s state health department. A high ranked statistician moved to the Connecticut. What would happen?
  5. The focus on geographical distributed + ICT based-- > Dispersed collaboration.“Digital Nation”- from full episode, Chapter 7Virtual World (57 mins)
  6. The focus on geographical distributed + ICT based-- > Dispersed collaboration.“Digital Nation”- from full episode, Chapter 7Virtual World (57 mins)
  7. -That statistician is an example of teleworker. -Integration helps me use daily time effectively. For example, doing a house chores or dish wash during a break time. -But is it always good thing to have our private and work life integrated?
  8. Double-edge sword: Good to have ICT because you’re always-on. Bad to have ICT because you’re always on.
  9. As of Spring 2012, the lawsuit wasn’t finalized.
  10. Double-edge sword: Good to have ICT because you’re always-on. Bad to have ICT because you’re always on.
  11. According to CNBC, working on the computer at home (e.g. checking email, etc) accounts for 1 and half month of overtime work a year. http://abcnews.go.com/Business/overtime-pay-mails-lawsuits-continue/story?id=8366893#.UN4-KbTLDlJhttp://www.tbowleslaw.com/blog/?p=243What will the audience be able to do after In the second overtime lawsuit, Agui v. T-Mobile, USA, filed in July 2009 in federal court in the Eastern District of New York, plaintiffs seek to recover wages on behalf of themselves and other similarly situated retail sales associates for unpaid hours worked when reviewing and responding to T-Mobile emails and text messages at random hours of the day.  Plaintiffs are T-Mobile sales representatives who receive an hourly wage plus monthly commissions.  Plaintiffs allege they were required to review and respond to T-Mobile related emails and texts at all hours of the day, frequently outside their normal forty hour work week and were not compensated for the additional 10-15 hours per week spent on such calls and text messages.  Plaintiffs also allege they were required to give their company business cards to customers, which listed their mobile phone numbers and email addresses.  Although plaintiffs allegedly received telephone calls from customers throughout the week, including while off the company time clock, their managers supposedly instructed them to resolve customer problems over the phone, even when off the clock, for which they claim they were never compensated.  View the complaint here: http://www.tbowleslaw.com/documents/Agui-et-al-v-T-Mobile-Complaint-10-jul-09.PDFtraining is complete?Briefly describe each objective and how the audience will benefit from this presentation.
  12. Connection: Like Google ads, the best resource is human connections (the colleagues, and opportunities to meet people in new background)