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INTRANETS IN THE CLOUD: WHAT YOU NEED TO KNOW
In this session we will explore, the benefits Office 365 brings to an intranet, where the
issues and challenges will lie and when and how you may integrate Office 365 with
your existing intranet and digital workplace today...
Presented by Kanwal Khipple (@kkhipple)
#SPSCAMBRIDGE
SharePointSaturday
Cambridge2018
Connect. Network. Learn
• Tweet on #spscambridge OR #sqlsatcambridge
• We have Giant Jenga, Giant Connect 4, Giant Kerplunk and Sack
races!
• Post event, join us for a SharePint/ SQLPint from our bar
• Don’t forget to thank Sponsors, Volunteers and Speakers!
• The event doors will close at 6.30pm
There’s a number of ways that you can network today and broadly with the SharePoint & SQL
community.
SPEAKER | AUTHOR | SUPER GOOD LOOKING
KANWAL KHIPPLE, CEO
@kkhipple
bit.ly/linkedinkk
2014 2015
It goes into much greater depth and can be found at
http://Office365Intranets.com
DOWNLOAD OUR 100+ PAGE
WHITEPAPER ON INTRANETS
WITH OFFICE 365
BENEFITS OF INTRANETS IN THE CLOUD
BEST PRACTICES FOR INTRANETS IN OFFICE 365
NEXT STEPS
What we are going to cover today
BENEFITS OF INTRANETS IN THE CLOUD
BEST PRACTICES FOR INTRANETS IN OFFICE 365
NEXT STEPS
What we are going to cover today
THERE ARE FINANCIAL BENEFITS
Infrastructure cost savings, pay per user per month, price bundling, automatic scale and much
more…
THE INNOVATION BENEFITS ARE MORE INTERESTING…
Continually improving experiences, continuous rollout of new capabilities, continued integration
with more technologies, and much more. (https://roadmap.office.com)
NO MORE TECHNOLOGY UPGRADES…
It is more challenging to meet modern expectations on legacy technology. By leveraging cloud
technology you no longer need to upgrade.
BENEFITS OF INTRANETS IN THE CLOUD
BEST PRACTICES FOR INTRANETS IN OFFICE 365
NEXT STEPS
What we are going to cover today
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
SHARED STORIES
Giving employees a voice
and way to share with the
organization.
MOBILE EXPERIENCE
Provides the Intranet to employees
anywhere at anytime, and on any device.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
ENGAGING SOLUTIONS
Foster engagement with
compelling solutions to business
challenges.
ENTERPRISE SOCIAL
Integrate and enhance from
commenting to interactive
polls.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
VIDEO
Storage, conversion
and optimized
playback of video.
FORMS
Providing
rich forms.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
CONTENT OVER TIME…
The modern digital workplace and Intranet has a continually increasing number
of digital spaces or ‘sites’ where content is stored and shared.
DYNAMIC NAVIGATION…
Office 365’s SharePoint home is now a more modern site directory experience. New features like
activity roll ups, and quick follow/share options are the start.
MODERN NAVIGATION…
Navigation has more out of the box for connecting sites. By leveraging the hub navigation we
can now have a consistent navigation across site collections.
Simple OOTB Hub Nav
NAVIGATION INVESTMENTS…
The hub navigation is still relatively simple and many organizations still invest in developing or
purchasing a custom global navigation to use across their sites.
Requires Minor Customization
◑
SEARCH BASED NAVIGATION…
While structured and managed navigation is still valid in today’s world it is also important to
improve navigation with powerful capabilities like search.
Bring the power of SharePoint
Home and that dynamic
personalized navigation into the
global/top nav experience.
Requires Customization
◔
DESIGN BETTER NAVIGATION…
Navigation doesn’t need to be limited to top level links, or simple UI layouts. Here we have two
examples of content in the nav, and richer/deeper nav.
Consider bringing targeted
documents and content to the
user inside the navigation
experience.
Requires Customization
◔
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
SHAREPOINT SITE CREATION EXPERIENCE…
While this is a powerful new capability that works great for many smaller orgs,
but for governance and navigation you may need and want more structure.
NEW DESIGNS & TEMPLATES…
The ability to add custom themes, set a default site design, add additional site designs,
scope site designs to users, and more!
PROVISIONING AUTOMATION…
By centralizing and governing the creation of ‘spaces’ (groups, teams, sites etc.) we can improve
content organization and apply things like default metadata and pre-configured templates.
Major Customization Required
◔
APP LAUNCHER/QUICK ACCESS…
While many Intranets build out quick access or app launchers this is in O365 already.
Whatever we build should compliment this and not look to replace it.
Out Of The Box
●
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
ANALYTICS FOR EVERYONE…
Analytics are now integrated into key experiences to help users improve, understand, and take
action. They are brought to the surface.
MORE ANALYTICS FOR EVERYONE…
The trend for surfacing more actionable analytics to teams, and users will continue.
Out Of The Box (SOON)
●
EVERYTHING CAN BE CAPTURED…
Far more is tracked today than ever before, and better reporting is continually being made
available to help make sense of all this data.
HOW WE CAN TACKLE THIS BETTER…
http://Office365Metrics.com contains guidance on ways to measure Office 365 & samples
of common business impacts it can drive.
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
SEARCH IS IMPROVING…
Relevancy has historically been based on general criteria like the date or how popular an
item is. How well results match compared to the rest of the index.
SEARCH WILL WORK WHERE WE ARE…
Familiar, fast, rich experience for users accustomed to using their Windows or Office clients to find
what they are looking for.
SEARCH BEYOND DOCUMENTS…
Search is about more than just documents. Capture whiteboards, business cards, maps,
screenshots, receipts, x-ray images, and more and watch it index.
MODERN SEARCH IS IMPROVING
Today we still use classic search for refinement/taxonomy driven search. Soon we can get the power of
modern search and still leverage our own taxonomy to enhance the search experience further.
Requires Advanced Configuration
◕
SEARCH CAN BE EASIER…
We can personalize, tailor and improve search by embedding it in the experience and use
predictive search – type and see immediate preview results in context.
Requires Minor Customization
◑
MULTI GEO SUPPORT…
Multi-Geo search and services stores data locally in a region and ensures data remains in
that region if desired. Combine this with site level conditional access.
SOON
SEARCH CAN BE NATURAL…
Coming soon the questions users ask can be used directly and search will deliver the answer
naturally to users.
ENSURE PROFILES ARE UP TO DATE
You can continue to get value out of up to date user profile properties
DELVE PROFILES ARE INTELLIGENT
Instead of custom profiles we now have rich profiles where new functionality is continually
added. About more than just the user details.
LEARN ABOUT USERS FROM EVERYWHERE
Profiles are embedded in more places. Instead of just a contact they now surface activity of that
user (recent documents today, more in the Soon).
EXPAND YOUR NETWORK
Don’t forget that there are more improvements coming from strategic investments like
Microsoft’s in LinkedIn that can improve the expertise story.
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
INSIGHTFUL CONTENT
Encouraging users to share events and giving them an opportunity to connect with each
other
RECOGNIZE YOUR EMPLOYEES
Finding ways to recognize employees and their accomplishments
GET LEADERSHIP ENGAGED
Enabling your champions and leaders to connect with employees.
INSIGHTFUL NEWS
Some controls like the hero spotlight or the ability to pin documents to the top of a library
can be great ways to spotlight key content and are quite intuitive.
SHARED STORIES
Building champions in an organization starts by encouraging and sharing failures
MORE NEWS FROM TEAMS…
It can’t just be regional, departmental and corporate news on your homepage anymore. You
need to think about how you will surface team and project news.
As team and departmental news increases
we want to ensure our digital hub is helping
by giving a broader view of that important
information. You should be integrating team
news on your homepage design ASAP.
In this example perhaps green team news.
EASILY CREATE POWERFUL, BEAUTIFUL LOOKING
PAGESFast and improved news/page authoring builds on what is already available. Microsoft
provides many new client side web parts.
WYSIWYG authoring
Multi-column sections
Drag/ drop editing
RTE & Paste support
OOB web parts
Page Templates
PUBLISHING LITE
Use modern pages/news whenever possible. It is richer with sharing, personalization,
integration and more.
PUBLISHING IMPROVEMENTS
Use modern pages/news whenever possible. Control of page design or page layout is the
only exceptions. Process and metadata aren’t blockers.
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
MOBILE EXPERIENCE
Provides the Intranet to employees
anywhere at anytime, and on any device.
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
RESPONSIVE DESIGN…
Responsive design is a default requirement. Every Intranet should be responsive by design.
Microsoft is incorporating in all modern site designs and so should you.
INTRANET IN YOUR POCKET…
What if you could also enable better site experiences on mobile devices. What if you could
design for the user? Extending team or departmental reach.
INTRANETS…
Capabilities like bookmarking, notifications, and more help you not only stay up to date, but
follow up when a better time is available.
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
MOBILE EXPERIENCE
Provides the Intranet to employees
anywhere at anytime, and on any device.
ENTERPRISE SOCIAL
Integrate and enhance from
commenting to interactive
polls.
ENGAGING SOLUTIONS
Foster engagement with
compelling solutions to business
challenges.
SHARED STORIES
Giving employees a voice
and way to share with the
organization.
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
YAMMER INTEGRATION ON HOMEPAGE…
Targeted embedding of Yammer or your enterprise social platform in key parts of the
Intranet, and digital workplace are provided by your org and Microsoft.
Out Of The Box
●
YAMMER INTEGRATION ON PAGES
This kind of usage of Yammer is especially helpful on content like news where
comments and social interaction can create more opportunities for engagement.
Major Customization Required
◔
BETTER YAMMER EXPERIENCES…
Continued innovation provides more styles and ways to integrate existing social tools like
Yammer into your Intranet.
BOTS & MORE
Nearly 20% of companies have already deployed chatbots in the workplace, with an anticipated
57% by 2021. Our hubs need to be more intelligent/interactive.
SOON
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
MOBILE EXPERIENCE
Provides the Intranet to employees
anywhere at anytime, and on any device.
ENTERPRISE SOCIAL
Integrate and enhance from
commenting to interactive
polls.
VIDEO
Storage, conversion
and optimized
playback of video.
FORMS
Providing
rich forms.
ENGAGING SOLUTIONS
Foster engagement with
compelling solutions to business
challenges.
SHARED STORIES
Giving employees a voice
and way to share with the
organization.
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
MICROSOFT FORMS…
There are many uses for Microsoft forms alongside PowerApps and Flow.
Surveys Customer Profile Collection
Customer Profile Collection, Employee Satisfaction Survey
Event Feedback, Organizing Team Activities
Quizzes
Classroom Quizzes and Assessments
HR Training
Polls Q&A
Town Hall Q&A, Presentation Polling, Ideation
Information Gathering
Partnership Application, Organizing Team Activities
Event Registrations
MICROSOFT POWERAPPS
PowerApps Web Part can make it easy to add PowerApps to a page for many common form
scenarios throughout your Intranet, teams and sites.
MICROSOFT STREAM
Ready to go portal experiences like Office Video are easy to enable and embrace. All included in
Office 365.
ENABLING NEW VIDEO EXPERIENCES…
From inserting and offline viewing, to subtitles and captions, these Video experiences are always
undergoing constant innovation and greater integration.
BENEFITS OF INTRANETS IN THE CLOUD
BEST PRACTICES FOR INTRANETS IN OFFICE 365
NEXT STEPS
What we are going to cover today
INTRANET PLANNING…
Over 100 pages of Intranet & O365 guidance at
http://Office365Intranets.com
MOBILE EXPERIENCE
Provides the Intranet to employees
anywhere at anytime, and on any device.
ENTERPRISE SOCIAL
Integrate and enhance from
commenting to interactive
polls.
VIDEO
Storage, conversion
and optimized
playback of video.
FORMS
Providing
rich forms.
ENGAGING SOLUTIONS
Foster engagement with
compelling solutions to business
challenges.
SHARED STORIES
Giving employees a voice
and way to share with the
organization.
NEWS & PAGES
Keeps employees informed
by targeted, easy to publish
articles.
LEADERSHIP MESSAGING
Amplifies reach and impact of leader
communications.
EVENTS
Shared calendar experiences to stay
up to date on corporate and
divisional events.
PEOPLE
RECOGNITION
Celebrating
talent/connecting people
within the organization.
PEOPLE SEARCH
Intuitive, intelligent and
modern people search
experiences.
CONTENT SEARCH
Powerful full text search available
across the entire Intranet and in
specific collections.
TOOLS & QUICK
ACCESS
Accessible and rapid access
with single sign on to key
tools/apps.
FLEXIBLE
NAVIGATION
Powered by metadata, site
structure or search.
INFORMATION ARCHITECTURE
Foundational for the Intranet and ECM and includes site, file, and sensitive data
classification, planning and defining audiences, site templates, page templates, content
types and much more.
ACTIONABLE
ANALYTICS
Provide actionable
insights based on usage.
Empower employees to be productive and engage
with their peers through an integrated employee digital
experience
OUR VISION
OUR USERS, OUR EXPERIENCE
Understanding needs from our users perspective guides our priorities
Theodore,
Connector
Kyle,
Collaborator
Judy,
Consumer
Eva,
Contributor
John,
Communicator
PAIN POINTS
• Adoption
• Too many tools - Not sure what to use when
• No formal training/support (only peer-to-peer support)
• Lack of governance
• Self-Serve – Communication & Collaboration
• Self-management of workspaces is not available
• Client/Project Knowledge not shared across regions/teams
• Lack of collaboration between teams
• Lack of best practices for documents management
• Technology Enablement
• Technology Infrastructure is slow and combersome
• Permissions hard to implement to comply with MSA agreements
• Need direction to migrate documents to SharePoint Online
• Automate Collaboration
• Repetitive tasks are not easy to perform due to large number of applications
• Intelligent Search
• Difficult to find information within the company
• No central place to search for employees
• Employee information and status not up to date
• Digital Hub
• Fractured Corporate Communication (each business line has separate
communication)
• Lack of Single Sign-on (10-15 applications to log in every day)
Frequency of the various pain points we’ve heard. Dominated by Culture, Adoption & Training
frustrations, followed by Workplace Communication & Collaboration.
Automate
Collaboration Digital Hub
Intelligent Search
Adoption
Self-Serve
(Communication &
Collaboration)
Technology
Enablement
It would be great to find content easily over the Intranet
using search and be able to access work related
documents and materials while I am out of the office
GOALS
Create work related documents
efficiently with reference to existing
documents and templates.
EXPECTATIONS
Consolidate personalized
mechanism to find relevant
content. Personalized
communication/notifications.
FRUSTRATIONS
Difficult to sift through search
results / documents to find the
relevant documents, and lack of
communication relevance to his
work.
“
KEY CHARACTERISTICS
Age
Occupation
Education
Family
Location
41
Field Employee
Bachelor’s Degree
Married
Canada
FUTURE STATE
OUTLOOK
SHAREPOINT
ONEDRIVE
TEAMS
YAMMER
CURRENT STATE
OUTLOOK
SHAREPOINT
ONEDRIVE
TEAMS
YAMMER
Judy
Consumer Persona
Straight Focused independent
ATTRIBUTES
TECHNICAL PROWESS
TECH. AVOIDANCE
ONLINE EXPERIENCE
SOCIAL
DRIVE
TOUCH POINT CHANNELS
Phone Website
Speech Chat
Mobile App
Goal Oriented
PRODUCT ROADMAP
As we unearth requests, we will align them based on priority and business value
CORE
COMPONENTS
CONTENTS
2018 Q1 Q2 Q3 Q4
R1 R2
OFFICE 365
BETA PILOT
TOP NAVIGATION
SOLUTION FRAMEWORK
INFORMATION ARCHITECTURE
OOTB BRANDING RESPONSIVE DESIGN
INFORMATION ARCHITECTURE
PAGE LAYOUTSHOME PAGE
TOP NAVIGATION
FOOTER
HERO SLIDER
EMPLOYEE SPOTLIGHT
STAFF DIRECTORY
RESPONSIVE DESIGN
SPOTLIGHT PAGES
SITE DESIGNS HUB SITES PAGE TEMPLATES? ???
ADOPTION CAMPAIGN
Map out adoption needs in a clear plan
TIP capture all user-drive
adoption requests
TIP create CoE to store all
material
TIP dedicate one adoption lead
per 2500 employees
TIP schedule frequent check-ins
TIP measure, test and repeat
MAR 2018 APR 2018 MAY 201
DIGITAL WORKPLACE PLANNING…
Intranets
Extranets?
Departmental Portals?
Functional Areas?
Project Group Sites?
Team Group Sites?
Enterprise Social Network?
Document Management?
Records Management?
And much much more….
Intranet planning is a small part of your broader digital workplace planning.
It goes into much greater depth and can be found at
Office365Intranets.com
DOWNLOAD OUR 100+ PAGE
WHITEPAPER ON INTRANETS
WITH OFFICE 365
THANK YOU TO OUR SPONSORS!
Without them #SPSCambridge would not be possible. Make sure you visit their booth and
check out their service offerings
SPONSOR RAFFLE!!!
• Each sponsor stamp will opt you into sponsor raffle prize and
mailings
• Collect 7 or more sponsor stamps on your Badge to be eligible for
the Xbox One X
• Hand entire Badge/ ribbon back into registration desk at end of
day to enter the prize draw
• Badges drawn at 5.15pm in Trinobantes (if you are drawn and do
not have the pre-requisite stamp/s….. You’ll lose!)
Without them #SPSCambridge would not be possible. Make sure you visit their booth and
check out their service offerings
My twitter handle is @kkhipple and I work at
Thank You!
Organizers, Sponsors and You for making this possible.
50+ SharePoint Presentations @ Slideshare.Net/kkhipple
When to Use What Whitepaper @ WhentoUseWhat.com
Intranets w/ Office 365 Whitepaper @ Office365Intranets.com
External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com
and more!
Message Me On LinkedIn or Email Kanwal@Khipple.com
SPEAKER | AUTHOR | SUPER GOOD LOOKING

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Intranets in the Cloud #spscambridge

  • 1. INTRANETS IN THE CLOUD: WHAT YOU NEED TO KNOW In this session we will explore, the benefits Office 365 brings to an intranet, where the issues and challenges will lie and when and how you may integrate Office 365 with your existing intranet and digital workplace today... Presented by Kanwal Khipple (@kkhipple) #SPSCAMBRIDGE SharePointSaturday Cambridge2018
  • 2. Connect. Network. Learn • Tweet on #spscambridge OR #sqlsatcambridge • We have Giant Jenga, Giant Connect 4, Giant Kerplunk and Sack races! • Post event, join us for a SharePint/ SQLPint from our bar • Don’t forget to thank Sponsors, Volunteers and Speakers! • The event doors will close at 6.30pm There’s a number of ways that you can network today and broadly with the SharePoint & SQL community.
  • 3. SPEAKER | AUTHOR | SUPER GOOD LOOKING KANWAL KHIPPLE, CEO @kkhipple bit.ly/linkedinkk 2014 2015
  • 4. It goes into much greater depth and can be found at http://Office365Intranets.com DOWNLOAD OUR 100+ PAGE WHITEPAPER ON INTRANETS WITH OFFICE 365
  • 5. BENEFITS OF INTRANETS IN THE CLOUD BEST PRACTICES FOR INTRANETS IN OFFICE 365 NEXT STEPS What we are going to cover today
  • 6. BENEFITS OF INTRANETS IN THE CLOUD BEST PRACTICES FOR INTRANETS IN OFFICE 365 NEXT STEPS What we are going to cover today
  • 7. THERE ARE FINANCIAL BENEFITS Infrastructure cost savings, pay per user per month, price bundling, automatic scale and much more…
  • 8. THE INNOVATION BENEFITS ARE MORE INTERESTING… Continually improving experiences, continuous rollout of new capabilities, continued integration with more technologies, and much more. (https://roadmap.office.com)
  • 9. NO MORE TECHNOLOGY UPGRADES… It is more challenging to meet modern expectations on legacy technology. By leveraging cloud technology you no longer need to upgrade.
  • 10. BENEFITS OF INTRANETS IN THE CLOUD BEST PRACTICES FOR INTRANETS IN OFFICE 365 NEXT STEPS What we are going to cover today
  • 11. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. SHARED STORIES Giving employees a voice and way to share with the organization. MOBILE EXPERIENCE Provides the Intranet to employees anywhere at anytime, and on any device. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. ENGAGING SOLUTIONS Foster engagement with compelling solutions to business challenges. ENTERPRISE SOCIAL Integrate and enhance from commenting to interactive polls. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. VIDEO Storage, conversion and optimized playback of video. FORMS Providing rich forms. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. ACTIONABLE ANALYTICS Provide actionable insights based on usage. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization.
  • 12. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.
  • 13. CONTENT OVER TIME… The modern digital workplace and Intranet has a continually increasing number of digital spaces or ‘sites’ where content is stored and shared.
  • 14. DYNAMIC NAVIGATION… Office 365’s SharePoint home is now a more modern site directory experience. New features like activity roll ups, and quick follow/share options are the start.
  • 15. MODERN NAVIGATION… Navigation has more out of the box for connecting sites. By leveraging the hub navigation we can now have a consistent navigation across site collections. Simple OOTB Hub Nav
  • 16. NAVIGATION INVESTMENTS… The hub navigation is still relatively simple and many organizations still invest in developing or purchasing a custom global navigation to use across their sites. Requires Minor Customization ◑
  • 17. SEARCH BASED NAVIGATION… While structured and managed navigation is still valid in today’s world it is also important to improve navigation with powerful capabilities like search. Bring the power of SharePoint Home and that dynamic personalized navigation into the global/top nav experience. Requires Customization ◔
  • 18. DESIGN BETTER NAVIGATION… Navigation doesn’t need to be limited to top level links, or simple UI layouts. Here we have two examples of content in the nav, and richer/deeper nav. Consider bringing targeted documents and content to the user inside the navigation experience. Requires Customization ◔
  • 19. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.
  • 20. SHAREPOINT SITE CREATION EXPERIENCE… While this is a powerful new capability that works great for many smaller orgs, but for governance and navigation you may need and want more structure.
  • 21. NEW DESIGNS & TEMPLATES… The ability to add custom themes, set a default site design, add additional site designs, scope site designs to users, and more!
  • 22. PROVISIONING AUTOMATION… By centralizing and governing the creation of ‘spaces’ (groups, teams, sites etc.) we can improve content organization and apply things like default metadata and pre-configured templates. Major Customization Required ◔
  • 23. APP LAUNCHER/QUICK ACCESS… While many Intranets build out quick access or app launchers this is in O365 already. Whatever we build should compliment this and not look to replace it. Out Of The Box ●
  • 24. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 25. ANALYTICS FOR EVERYONE… Analytics are now integrated into key experiences to help users improve, understand, and take action. They are brought to the surface.
  • 26. MORE ANALYTICS FOR EVERYONE… The trend for surfacing more actionable analytics to teams, and users will continue. Out Of The Box (SOON) ●
  • 27. EVERYTHING CAN BE CAPTURED… Far more is tracked today than ever before, and better reporting is continually being made available to help make sense of all this data.
  • 28. HOW WE CAN TACKLE THIS BETTER… http://Office365Metrics.com contains guidance on ways to measure Office 365 & samples of common business impacts it can drive.
  • 29. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 30. SEARCH IS IMPROVING… Relevancy has historically been based on general criteria like the date or how popular an item is. How well results match compared to the rest of the index.
  • 31. SEARCH WILL WORK WHERE WE ARE… Familiar, fast, rich experience for users accustomed to using their Windows or Office clients to find what they are looking for.
  • 32. SEARCH BEYOND DOCUMENTS… Search is about more than just documents. Capture whiteboards, business cards, maps, screenshots, receipts, x-ray images, and more and watch it index.
  • 33. MODERN SEARCH IS IMPROVING Today we still use classic search for refinement/taxonomy driven search. Soon we can get the power of modern search and still leverage our own taxonomy to enhance the search experience further. Requires Advanced Configuration ◕
  • 34. SEARCH CAN BE EASIER… We can personalize, tailor and improve search by embedding it in the experience and use predictive search – type and see immediate preview results in context. Requires Minor Customization ◑
  • 35. MULTI GEO SUPPORT… Multi-Geo search and services stores data locally in a region and ensures data remains in that region if desired. Combine this with site level conditional access. SOON
  • 36. SEARCH CAN BE NATURAL… Coming soon the questions users ask can be used directly and search will deliver the answer naturally to users.
  • 37. ENSURE PROFILES ARE UP TO DATE You can continue to get value out of up to date user profile properties
  • 38. DELVE PROFILES ARE INTELLIGENT Instead of custom profiles we now have rich profiles where new functionality is continually added. About more than just the user details.
  • 39. LEARN ABOUT USERS FROM EVERYWHERE Profiles are embedded in more places. Instead of just a contact they now surface activity of that user (recent documents today, more in the Soon).
  • 40. EXPAND YOUR NETWORK Don’t forget that there are more improvements coming from strategic investments like Microsoft’s in LinkedIn that can improve the expertise story.
  • 41. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 42. INSIGHTFUL CONTENT Encouraging users to share events and giving them an opportunity to connect with each other
  • 43. RECOGNIZE YOUR EMPLOYEES Finding ways to recognize employees and their accomplishments
  • 44. GET LEADERSHIP ENGAGED Enabling your champions and leaders to connect with employees.
  • 45. INSIGHTFUL NEWS Some controls like the hero spotlight or the ability to pin documents to the top of a library can be great ways to spotlight key content and are quite intuitive.
  • 46. SHARED STORIES Building champions in an organization starts by encouraging and sharing failures
  • 47. MORE NEWS FROM TEAMS… It can’t just be regional, departmental and corporate news on your homepage anymore. You need to think about how you will surface team and project news. As team and departmental news increases we want to ensure our digital hub is helping by giving a broader view of that important information. You should be integrating team news on your homepage design ASAP. In this example perhaps green team news.
  • 48. EASILY CREATE POWERFUL, BEAUTIFUL LOOKING PAGESFast and improved news/page authoring builds on what is already available. Microsoft provides many new client side web parts. WYSIWYG authoring Multi-column sections Drag/ drop editing RTE & Paste support OOB web parts Page Templates
  • 49. PUBLISHING LITE Use modern pages/news whenever possible. It is richer with sharing, personalization, integration and more.
  • 50. PUBLISHING IMPROVEMENTS Use modern pages/news whenever possible. Control of page design or page layout is the only exceptions. Process and metadata aren’t blockers.
  • 51. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com MOBILE EXPERIENCE Provides the Intranet to employees anywhere at anytime, and on any device. NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 52. RESPONSIVE DESIGN… Responsive design is a default requirement. Every Intranet should be responsive by design. Microsoft is incorporating in all modern site designs and so should you.
  • 53. INTRANET IN YOUR POCKET… What if you could also enable better site experiences on mobile devices. What if you could design for the user? Extending team or departmental reach.
  • 54. INTRANETS… Capabilities like bookmarking, notifications, and more help you not only stay up to date, but follow up when a better time is available.
  • 55. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com MOBILE EXPERIENCE Provides the Intranet to employees anywhere at anytime, and on any device. ENTERPRISE SOCIAL Integrate and enhance from commenting to interactive polls. ENGAGING SOLUTIONS Foster engagement with compelling solutions to business challenges. SHARED STORIES Giving employees a voice and way to share with the organization. NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more.
  • 56. YAMMER INTEGRATION ON HOMEPAGE… Targeted embedding of Yammer or your enterprise social platform in key parts of the Intranet, and digital workplace are provided by your org and Microsoft. Out Of The Box ●
  • 57. YAMMER INTEGRATION ON PAGES This kind of usage of Yammer is especially helpful on content like news where comments and social interaction can create more opportunities for engagement. Major Customization Required ◔
  • 58. BETTER YAMMER EXPERIENCES… Continued innovation provides more styles and ways to integrate existing social tools like Yammer into your Intranet.
  • 59. BOTS & MORE Nearly 20% of companies have already deployed chatbots in the workplace, with an anticipated 57% by 2021. Our hubs need to be more intelligent/interactive. SOON
  • 60. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com MOBILE EXPERIENCE Provides the Intranet to employees anywhere at anytime, and on any device. ENTERPRISE SOCIAL Integrate and enhance from commenting to interactive polls. VIDEO Storage, conversion and optimized playback of video. FORMS Providing rich forms. ENGAGING SOLUTIONS Foster engagement with compelling solutions to business challenges. SHARED STORIES Giving employees a voice and way to share with the organization. NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 61. MICROSOFT FORMS… There are many uses for Microsoft forms alongside PowerApps and Flow. Surveys Customer Profile Collection Customer Profile Collection, Employee Satisfaction Survey Event Feedback, Organizing Team Activities Quizzes Classroom Quizzes and Assessments HR Training Polls Q&A Town Hall Q&A, Presentation Polling, Ideation Information Gathering Partnership Application, Organizing Team Activities Event Registrations
  • 62. MICROSOFT POWERAPPS PowerApps Web Part can make it easy to add PowerApps to a page for many common form scenarios throughout your Intranet, teams and sites.
  • 63. MICROSOFT STREAM Ready to go portal experiences like Office Video are easy to enable and embrace. All included in Office 365.
  • 64. ENABLING NEW VIDEO EXPERIENCES… From inserting and offline viewing, to subtitles and captions, these Video experiences are always undergoing constant innovation and greater integration.
  • 65. BENEFITS OF INTRANETS IN THE CLOUD BEST PRACTICES FOR INTRANETS IN OFFICE 365 NEXT STEPS What we are going to cover today
  • 66. INTRANET PLANNING… Over 100 pages of Intranet & O365 guidance at http://Office365Intranets.com MOBILE EXPERIENCE Provides the Intranet to employees anywhere at anytime, and on any device. ENTERPRISE SOCIAL Integrate and enhance from commenting to interactive polls. VIDEO Storage, conversion and optimized playback of video. FORMS Providing rich forms. ENGAGING SOLUTIONS Foster engagement with compelling solutions to business challenges. SHARED STORIES Giving employees a voice and way to share with the organization. NEWS & PAGES Keeps employees informed by targeted, easy to publish articles. LEADERSHIP MESSAGING Amplifies reach and impact of leader communications. EVENTS Shared calendar experiences to stay up to date on corporate and divisional events. PEOPLE RECOGNITION Celebrating talent/connecting people within the organization. PEOPLE SEARCH Intuitive, intelligent and modern people search experiences. CONTENT SEARCH Powerful full text search available across the entire Intranet and in specific collections. TOOLS & QUICK ACCESS Accessible and rapid access with single sign on to key tools/apps. FLEXIBLE NAVIGATION Powered by metadata, site structure or search. INFORMATION ARCHITECTURE Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates, content types and much more. ACTIONABLE ANALYTICS Provide actionable insights based on usage.
  • 67. Empower employees to be productive and engage with their peers through an integrated employee digital experience OUR VISION
  • 68. OUR USERS, OUR EXPERIENCE Understanding needs from our users perspective guides our priorities Theodore, Connector Kyle, Collaborator Judy, Consumer Eva, Contributor John, Communicator
  • 69. PAIN POINTS • Adoption • Too many tools - Not sure what to use when • No formal training/support (only peer-to-peer support) • Lack of governance • Self-Serve – Communication & Collaboration • Self-management of workspaces is not available • Client/Project Knowledge not shared across regions/teams • Lack of collaboration between teams • Lack of best practices for documents management • Technology Enablement • Technology Infrastructure is slow and combersome • Permissions hard to implement to comply with MSA agreements • Need direction to migrate documents to SharePoint Online • Automate Collaboration • Repetitive tasks are not easy to perform due to large number of applications • Intelligent Search • Difficult to find information within the company • No central place to search for employees • Employee information and status not up to date • Digital Hub • Fractured Corporate Communication (each business line has separate communication) • Lack of Single Sign-on (10-15 applications to log in every day) Frequency of the various pain points we’ve heard. Dominated by Culture, Adoption & Training frustrations, followed by Workplace Communication & Collaboration. Automate Collaboration Digital Hub Intelligent Search Adoption Self-Serve (Communication & Collaboration) Technology Enablement
  • 70. It would be great to find content easily over the Intranet using search and be able to access work related documents and materials while I am out of the office GOALS Create work related documents efficiently with reference to existing documents and templates. EXPECTATIONS Consolidate personalized mechanism to find relevant content. Personalized communication/notifications. FRUSTRATIONS Difficult to sift through search results / documents to find the relevant documents, and lack of communication relevance to his work. “ KEY CHARACTERISTICS Age Occupation Education Family Location 41 Field Employee Bachelor’s Degree Married Canada FUTURE STATE OUTLOOK SHAREPOINT ONEDRIVE TEAMS YAMMER CURRENT STATE OUTLOOK SHAREPOINT ONEDRIVE TEAMS YAMMER Judy Consumer Persona Straight Focused independent ATTRIBUTES TECHNICAL PROWESS TECH. AVOIDANCE ONLINE EXPERIENCE SOCIAL DRIVE TOUCH POINT CHANNELS Phone Website Speech Chat Mobile App Goal Oriented
  • 71. PRODUCT ROADMAP As we unearth requests, we will align them based on priority and business value CORE COMPONENTS CONTENTS 2018 Q1 Q2 Q3 Q4 R1 R2 OFFICE 365 BETA PILOT TOP NAVIGATION SOLUTION FRAMEWORK INFORMATION ARCHITECTURE OOTB BRANDING RESPONSIVE DESIGN INFORMATION ARCHITECTURE PAGE LAYOUTSHOME PAGE TOP NAVIGATION FOOTER HERO SLIDER EMPLOYEE SPOTLIGHT STAFF DIRECTORY RESPONSIVE DESIGN SPOTLIGHT PAGES SITE DESIGNS HUB SITES PAGE TEMPLATES? ???
  • 72. ADOPTION CAMPAIGN Map out adoption needs in a clear plan TIP capture all user-drive adoption requests TIP create CoE to store all material TIP dedicate one adoption lead per 2500 employees TIP schedule frequent check-ins TIP measure, test and repeat MAR 2018 APR 2018 MAY 201
  • 73. DIGITAL WORKPLACE PLANNING… Intranets Extranets? Departmental Portals? Functional Areas? Project Group Sites? Team Group Sites? Enterprise Social Network? Document Management? Records Management? And much much more…. Intranet planning is a small part of your broader digital workplace planning.
  • 74. It goes into much greater depth and can be found at Office365Intranets.com DOWNLOAD OUR 100+ PAGE WHITEPAPER ON INTRANETS WITH OFFICE 365
  • 75. THANK YOU TO OUR SPONSORS! Without them #SPSCambridge would not be possible. Make sure you visit their booth and check out their service offerings
  • 76. SPONSOR RAFFLE!!! • Each sponsor stamp will opt you into sponsor raffle prize and mailings • Collect 7 or more sponsor stamps on your Badge to be eligible for the Xbox One X • Hand entire Badge/ ribbon back into registration desk at end of day to enter the prize draw • Badges drawn at 5.15pm in Trinobantes (if you are drawn and do not have the pre-requisite stamp/s….. You’ll lose!) Without them #SPSCambridge would not be possible. Make sure you visit their booth and check out their service offerings
  • 77. My twitter handle is @kkhipple and I work at Thank You! Organizers, Sponsors and You for making this possible. 50+ SharePoint Presentations @ Slideshare.Net/kkhipple When to Use What Whitepaper @ WhentoUseWhat.com Intranets w/ Office 365 Whitepaper @ Office365Intranets.com External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com and more! Message Me On LinkedIn or Email Kanwal@Khipple.com SPEAKER | AUTHOR | SUPER GOOD LOOKING

Editor's Notes

  1. There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365. What's more organizations are challenging the Intranet to be more of an interactive and engaging digital hub for their digital workplace than just a communication centric portal. The top two questions for many companies is “should our intranet be built with Office 365?” and "how should we best leverage it with Office 365?" In this session we will explore: • The benefits Office 365 brings to an intranet... • Where the issues and challenges will lie... • When and how you may integrate Office 365 with your existing intranet and digital workplace today...
  2. Provide personalized information and content to users based on employee groupings Dynamic, personalized Navigation that is driven by my usage patterns  personalize company and team news based on my interests