SAP Business One for Retail is the ideal solution for small to mid sized organisations looking for a complete end to end business management solution.

1. BrochureSAPBusinessOneforRetail
Software for head office, back office & POS

2. SAP Business One for Retail
Retailers have a number of hurdles to tackle in
today’s business landscape. To maintain and grow
their position within an increasingly competitive
marketplace, retailers must find innovative ways to
remain competitive that are not based solely on
price. To successfully stay in business and ensure
profitability, retailers must effectively manage
business variables, reduce operational costs,
maximise efficiencies, provide excellent customer
service and work together with suppliers. In order
to keep ahead of the competition retailers must
monitor customer buying patterns and accurately
forecast future trends.
Everyday retailers struggle to compete with
optimising operational effectiveness. They lack the
appropriate technology solutions and are managing
with legacy applications that are not compatible
and non-integrated with their business/accounting
applications.
Retailers need an end to end solution, which
provides them with a real time view of their
operations with centralised control and enables
faster, more accurate, more informed decision
making.
SAP Business One for Retail allows you to make
timely decisions that help cut costs, boost sales
and retain customers. The intuitive, easy to use,
point of sale module leaves sales staff free to focus
on making the retail experience more enjoyable for
your customers.
"SAP Business One for Retail is the most
powerful, innovative, efficient and flexible
SME ERP system for Retailers on the market.
It's exceptionally easy to use and is perfect
for a one store operation, with masses of
room for growth into multiple stores.”
Jon Petrie, Managing Director
DS Music.
SAP Business One for Retail is the ideal solution for small to mid sized organisations looking
for a complete end to end business management solution.
Common Challenges-
 Sales data and stock level information
is out of date
 POS system not reliable enough,
resulting in losing key data
 Can not manage targeted promotions
effectively due to lack of business
information
 Wasting money on maintaining two
POS systems one for retail and one for
wholesale

3. Retail Functionality
Sell
Offline capability- for uninterrupted trading if your network goes down. Customers don't have to wait
and no sales are lost.
Faster transaction times- reduce the time customers spend in queues and risk of walkouts.
Ease of use- frees store staff time to focus on the customer, rather than on the mechanics of
processing a sale. The intuitive workflows mean there are fewer errors and employee satisfaction is
higher.
Visibility of up to date inventory position- empowers staff to quickly locate products in store, in
other branches or in the warehouse.
Profit
Increase revenue- Optimising customer experience and individual recognition results in repeat visits
and customer loyalty. Automating cross sell and up sell opportunities drives up the spend per visit.
Reduce inventory cost- Automating stock levels, ordering and replenishment within and across stores
allows you to control inventory cost without compromising customer choice.
Lower total cost of ownership- The use of common platforms and infrastructure ensures your system
is scalable, cost effective and future proofed. SAP Business One for Retail is straightforward to
configure, manage and use which reduces ongoing IT and training costs.
Decrease shrinkage- Rigorous monitoring and control of cash handling, discounting and returns
minimises losses due to human error and fraud.
Manage
Instant access to sales and inventory data- gives you the most up to date information with which
to make informed and timely decisions that can be implemented as soon as you decide the time is right.
Full data integrity- gives you peace of mind that you are equipped with all the details you need to
make important business decisions.
Multi store inventory control- lets you manage stock levels, replenishment and purchasing across
stores. Tracking buying preferences across stores gives you the ability to identify best performing lines
and keep them in stock so that customers can always find what they want.
Sophisticated promotions and pricing- can be customised by customer segment to reflect value, by
store to boost regional performance, and by product to stimulate demand. Promotions can be monitored
for effectiveness and updated in real time.

4. Why SAP Business One?
Frontline Consultancy is pleased to be able to offer SAP Business One for Retail. As SAP Business One
Gold Partners, we can help you get the very best from this outstanding software.
SAP Business One is an affordable, easy-to-use, easy-to-implement business management solution.
Built from the ground up to meet the needs of small and midsize businesses, SAP Business One enables
you to manage your entire business across financials, sales, service, customers and operations.
A single powerful software system, SAP Business One automates business processes, streamlines end-to
-end operations and delivers a true and unified picture of your business information. With instant access
to highly accurate business-critical information you gain control. That control enables you to respond
faster to market needs and to focus on your company growth and profitability.
Information becomes a secured strategic asset; everyone authorised within your organisation,
managers and employees alike can access and process information more effectively, and make sound
business decisions based upon it.
Functionality Overview
SAP Business One is a comprehensive and versatile business management solution equipped with an
easy to use interface and serves as the primary ERP application. The solution provides all the
administrative functions that let you customise and back-up data, define currency exchange rates,
configure permissions and alerts and access information from non-SAP software.
In addition, it comprises generic areas of functionality that help extend its capabilities far beyond its
primary administrative function and enable it to streamline your entire business processes.
 Finance
Handles all your financial transactions including general ledger, account set up and maintenance, journal
entries, foreign currency adjustments and budgets.
 Bank transactions
Takes care of all your financial processing such as cash receipts, cheque writing, deposits, advance payments,
credit-card payments and bank reconciliation.
 Controlling
Lets you define profit centres and distribution rules to distribute the costs to these profit centres. You can also
generate profit-and-loss reports for each centre.
 Sales
Helps you create price quotes, enter customer orders, set up deliveries, update stock balances and manage all
invoices and accounts receivables.
 Purchasing
Manages and maintains supplier transactions such as issuing purchase orders, updating stock numbers,
calculating the value of imported items, handling returns and credits, and processing payments.
 Integral Customer Relationship Management
Controls all the information on your customers, resellers and suppliers including profiles, contact summaries,
account balances and sales pipeline analysis.
 Stock control
Handles stock levels, item management, price lists, special price agreements, transfers between warehouses
and stock transactions.

5.  Materials Requirements Planning (MRP)
SAP Business One offers a simple yet powerful planning system that helps production planners or buyers
schedule and manage items for production or purchasing based on a variety of criteria.
 Reporting
Creates powerful reports for nearly every aspect of your business including customer and supplier debt, sales,
cash flow, customer contact summaries, book-keeping, warehouse stock, financial statements, pricing,
customer activity and more (via pre-defined reports or define-it-yourself queries).
 Service cycle management
Optimises the potential of your service departments, providing support for service operations, service contract
management, service planning, tracking of customer interaction activities, customer support and management
of sales opportunities.
 Employee profiles
Provides staff management capabilities including employee details, contact information and absence reports.
 Multicurrency transactions
Business transactions can be conducted and reported in multiple currencies. Support for multi-lingual
capability includes 27 languages and 40 countries.
 Integrate SAP Business One with Microsoft Office
SAP Business One is fully integrated with Microsoft Office products, including Microsoft Outlook, enabling
seamless communication that can span your organisation and business functions. Departments can share
contacts, appointments and tasks.
Financials Sales Service Purchasing Inventory Production
-Chart of accounts
-Journal entries
-Posting templates
-Recurring
postings
-Exchange rates in
multiple currencies
-Financial reports
-Budget mgmt
-Cost accounting
-Multiple posting
periods
-Incoming
payments
-Outgoing
payments
-Payment run
-Bank statement
processing
-Cheques
-Credits
-Deferred
payments
-Account
reconciliation
-DATEV/ELSTER
-Fixed Assets
-SEPA
-Opportunity and
pipeline mgmt
-Contact mgmt
-Activities mgmt
-Calendar
-Campaign mgmt
-Blanket
agreements
-Quotations
-Purchase orders
-Deliveries
-Returns
-Invoices
-Dunning
-Price lists in
multiple currencies
-Special prices
-Period and
volume discounts
-Customer mgmt
-Gross profit
calculation
-Microsoft Office
integration
-Service mgmt
-Service planning
-Tracking across
multiple customer
interactions
-Equipment card
handling
-Service
dashboards
-Service
contracts
-Mobile
interaction
-Recurring
transactions
-Human resource
integration
-Knowledge
database
-Service calendar
-Service call
processing
-Purchase
request
-Purchase
quotations
-Web enabled
RFQ
-Purchase
orders
-Goods receipt
POs
-Goods returns
-A/P invoice
-A/R reserve
invoice
-Down payment
invoice/request
-Cancel
marketing
documents
-A/P credit
memos
-Landed costs
-Intrastat
-Import process
-Workflow
-Item mgmt
-Item lists
-Price lists
-Goods receipts
-Goods issues
-Inventory
transactions
-Transfers
-Serial number
mgmt
-Batch number
mgmt
-Pick and pack
-Recurring
transactions
-Inventory tracking
-Bin location
-Multiple
measurements
-Bills of material
-Item sets
-Production orders
-Goods issues
Goods receipts
-Production
dashboards
-GL account
determination
-Life cycle mgmt
-Item cost
calculation
-Forecasts
-MRP
-Drop ship
-Make to order
-Order
recommendations

6. About Frontline…
Frontline Consultancy,
Frontline House,
Epsom Avenue, Brooke Park Estate,
Wilmslow,
Cheshire
Tel: 0161 486 4400 Fax: 0870 606 7300
info@frontline-consultancy.co.uk
www.frontline-consultancy.com
Frontline Consultancy has the depth of knowledge
and breadth of skills to deliver a complete and
highly successful implementation of SAP Business
One.
 Fully accredited SAP Business One Gold
Partner.
 Established in 1991, we have decades of
experience in implementing software
solutions across multiple sectors.
 We understand your challenges and
processes.
 In-depth knowledge of the key issues in
today's marketplace.
 Extensive project management experience
backed up by a proven implementation
methodology.
 Successful track record of implementations
through our breadth of skills.
 Excellent training available at the
customer's site or at our offices.
 Full, responsive support capabilities - from
using the software in a business context
through to maintaining the infrastructure it
sits on.
 A complete service - ensuring low total cost
of ownership and providing a single point of
contact.
We cover everything including:
 Hardware
 Networking and remote / multi-site use
 Software implementation and training
 Business change
 Support, upgrades and software changes
 System integration (e.g. EDI & bank
reconciliation)
 Hosting
As an accredited Gold Partner for SAP Business
One, Frontline Consultancy have proven expertise
in all aspects of the software and we have met
stringent SAP requirements for training,
certification and business standards and
practices.
Our aim is to implement the solution best suiting
your needs and deliver exceptional service at a
competitive rate.
Frontline Consultancy can offer SAP Business
One as a fully managed hosted solution.
This means that you can focus on your business
while Frontline Consultancy manages the
delivery of SAP Business One to your desktop
and mobile devices 24/7, 365 days each year.