1. Kelly A. Grau
9050 SouthMain Street Hometown,IL 60456 Phone:773-814-1441 Email:KGrau25@Gmail.com
Summary of Qualifications:
 Management: 10 yearsinboth General andSalesManagementRoles
 Operations: 10 yearsin OperationsManagementRole
 Human Resources: 8 yearswithresponsibility forasmanyas 40 associates
 Loss Prevention: 10 yearsin overseeingthe day-to-dayAssetProtectionof stores
 Sales: 10 yearsina revenue generatingposition
 Merchandising: 10 yearsin executingin-storepromotions
Professional Experience / Work History:
SPORTS AUTHORITY Chicago,IL 2007-Present
Operations Manager Bricktown Chicago,IL 2014-Present
OperationsManager Burbank,IL 2011-2014
 Oversee all Staffing,Training,andpositional Hiring forHolidaySeason
 Oversee all store personal forTraining,Sales, andLossPreventioncompliance
 Responsible foroverallSafety andSecurityfora5M Tier 1 store
 Accountabilityformanaginga5M PNL
 Oversee the entire ShippingandReceivingdepartmentforcompliance
 Responsible forcashoffice operationsandoverall store compliance withall SOP
 Oversee all aspectsof Customerservice
 TrainingManager forall DepartmentSupervisorStaff
 Trainedandpromoted4 DepartmentSales Supervisors,2Back of House Supervisors,2 Front End Department
Leads,and countlesscashiers
 Have recentlybeentaskedwithtrainingnew Store Managerstothe SOP and culture of SportsAuthority
Front EndDepartmentSupervisor Burbank,IL 2009-2011
Cash Lead/ Apparel Manager/FootwearManager Burbank,IL 2007-2009
 Responsible foroverallDepartmentSalesandmaintainingAPstandardstoreduce Shrink
 TrainingnewteammembersandmaintainingStandardsof Excellence inthe departmentsIwasassigned
 ExecutedcountlessPlan-o-Gramchangesandmanagedcompletionbymanyotherteammembers
 Oversee the TruckCrewProcessandheldteammembersaccountable tofollow companyguidelinesfor
productivity
AMF FORREST LANES 2005-2007
GuestServices /Porter/Snackbar Lyons,IL
 Assignedtoguestservice forleague memberships
 Stockingandmaintaining foodlevelsforsnackbar
 Closingdownthe cashoffice andmaintainingaccurate cashbalances

2. Referencesare available upon request