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Agile Marketing How To Get Started
Jascha Kaykas-Wolff - Mindjet, CMO
jascha@mindjet.com
@kaykas
October 23, 2012
Why I Think Agile Is Important
      Tips To Develop A Team To Work In Agile
      How To Get Started
      Our Tools




Mindjet Confidential
Mindjet Confidential                            2
Mindjet Confidential
Mindjet Confidential   3
Mindjet Confidential
Mindjet Confidential   4
Tips To Develop A Marketing
      Team To Work In Agile




Mindjet Confidential
Mindjet Confidential                5
1. People.
      Consider hiring agency veterans. They have an advantage over internal creative types because they are used to a rapid pace, can focus on
      many priorities in short bursts of time, and operate in an environment of high expectations.


      2. Atmosphere.
      Eliminate fear. Hire smart people, and let them take risks. Create an environment that’s conducive to experimentation and open to failing—
      but never in the same way twice.


      3. Time.
      Forget the old set-it-and-forget-it attitude or arcane processes of big presentations and sign-offs. Instead, create time-based problems to
      solve (e.g., in the next two weeks, we must identify how to integrate Facebook into our website) and use daily scrum check-ins to share
      ideas and progress against priorities, face to face.


      4. Tools.
      Allow the team to focus on the task at hand by using collaboration tools that promote and dynamically capture the group’s thinking and
      plans. Ensure that your tools are flexible and user-friendly, so all team members can participate—regardless of platform, device, or
      location.


      5. Leadership.
      Consistently guide and encourage members to make decisions and execute them while watching the metrics to guide future iterations. I
      believe in a “get it right, not perfect” approach, which allows for flexibility without obsession and offers the ability to double-down on
      efforts that are producing results.

Mindjet Confidential
Mindjet Confidential                                                                                                                                6
How To Get Started




Mindjet Confidential
Mindjet Confidential        7
1. Start Small.
        DO select one project. DON’T create a sprint.


        2. Make it Cross-Functional.
        Pick a project that has lots of traditional handoffs (e.g., writer, designer, developer). Landing page, SEM target.
        Nurture campaign.


        3. Create muscle memory.
        Overuse the standup. Facilitates acceptance of the process. Nothing will help you move through challenges
        culturally or practically like seeing each other and explicitly focusing on what is being done.



                                  You only need one strong success emotionally
                       to get the team excited about the process reorganization into agile.



Mindjet Confidential
Mindjet Confidential                                                                                                          8
Our Tools




Mindjet Confidential
Mindjet Confidential   9
1. Scrum.
        For projects. We’ve adapted scrum to work for us. We don’t stay to the letter of the ‘scrum’ laws but ‘in the ballpark’
        works well. Any mid-sized project outside of lights on is run through this process. 3 weeks on 1 week planning for
        the next Sprint.


        2. Kanban.
        For lights on. We’ve adapted the lean scheduling technique of Kanban to manage day-2-day activities. This process
        is always in place, even during planning weeks between sprints.


        3. 60/40 split.
        Resource management at this level is hard but the general rule of thumb we try to use is 60% of our time is spent
        on Sprint projects and 40% is lights on.


        3. Use every technology you can get...
        Video teleconferencing, phone conferencing, document sharing, idea management, etc.




Mindjet Confidential
Mindjet Confidential                                                                                                              10
1. Scrum. For projects.
       For projects. We’ve adapted scrum to work for us. We don’t stay to the letter of the ‘scrum’ laws but ‘in the ballpark’
       works well. Any mid-sized project outside of lights on is run through this process. 3 weeks on 1 week planning for
       the next Sprint.




    Planning maps via http://www.mindjet.com


Mindjet Confidential
Mindjet Confidential                                                                                                             11
2. Kanban. For lights on.
      For lights on. We’ve adapted the lean scheduling technique of Kanban to manage day-2-day activities. This process
      is always in place, even during planning weeks between sprints.




    Social Task Management / Kanban boards via http://www.mindjet.com


Mindjet Confidential
Mindjet Confidential                                                                                                      12
3. Use every technology you can get...
           Video teleconferencing, phone conferencing, document sharing, idea management, etc.




    Skype/ GoToMeeting/Mindjet


Mindjet Confidential
Mindjet Confidential                                                                             13
Thank You




Mindjet Confidential
Mindjet Confidential   14

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Agile marketing how to get started

  • 1. Agile Marketing How To Get Started Jascha Kaykas-Wolff - Mindjet, CMO jascha@mindjet.com @kaykas October 23, 2012
  • 2. Why I Think Agile Is Important Tips To Develop A Team To Work In Agile How To Get Started Our Tools Mindjet Confidential Mindjet Confidential 2
  • 5. Tips To Develop A Marketing Team To Work In Agile Mindjet Confidential Mindjet Confidential 5
  • 6. 1. People. Consider hiring agency veterans. They have an advantage over internal creative types because they are used to a rapid pace, can focus on many priorities in short bursts of time, and operate in an environment of high expectations. 2. Atmosphere. Eliminate fear. Hire smart people, and let them take risks. Create an environment that’s conducive to experimentation and open to failing— but never in the same way twice. 3. Time. Forget the old set-it-and-forget-it attitude or arcane processes of big presentations and sign-offs. Instead, create time-based problems to solve (e.g., in the next two weeks, we must identify how to integrate Facebook into our website) and use daily scrum check-ins to share ideas and progress against priorities, face to face. 4. Tools. Allow the team to focus on the task at hand by using collaboration tools that promote and dynamically capture the group’s thinking and plans. Ensure that your tools are flexible and user-friendly, so all team members can participate—regardless of platform, device, or location. 5. Leadership. Consistently guide and encourage members to make decisions and execute them while watching the metrics to guide future iterations. I believe in a “get it right, not perfect” approach, which allows for flexibility without obsession and offers the ability to double-down on efforts that are producing results. Mindjet Confidential Mindjet Confidential 6
  • 7. How To Get Started Mindjet Confidential Mindjet Confidential 7
  • 8. 1. Start Small. DO select one project. DON’T create a sprint. 2. Make it Cross-Functional. Pick a project that has lots of traditional handoffs (e.g., writer, designer, developer). Landing page, SEM target. Nurture campaign. 3. Create muscle memory. Overuse the standup. Facilitates acceptance of the process. Nothing will help you move through challenges culturally or practically like seeing each other and explicitly focusing on what is being done. You only need one strong success emotionally to get the team excited about the process reorganization into agile. Mindjet Confidential Mindjet Confidential 8
  • 10. 1. Scrum. For projects. We’ve adapted scrum to work for us. We don’t stay to the letter of the ‘scrum’ laws but ‘in the ballpark’ works well. Any mid-sized project outside of lights on is run through this process. 3 weeks on 1 week planning for the next Sprint. 2. Kanban. For lights on. We’ve adapted the lean scheduling technique of Kanban to manage day-2-day activities. This process is always in place, even during planning weeks between sprints. 3. 60/40 split. Resource management at this level is hard but the general rule of thumb we try to use is 60% of our time is spent on Sprint projects and 40% is lights on. 3. Use every technology you can get... Video teleconferencing, phone conferencing, document sharing, idea management, etc. Mindjet Confidential Mindjet Confidential 10
  • 11. 1. Scrum. For projects. For projects. We’ve adapted scrum to work for us. We don’t stay to the letter of the ‘scrum’ laws but ‘in the ballpark’ works well. Any mid-sized project outside of lights on is run through this process. 3 weeks on 1 week planning for the next Sprint. Planning maps via http://www.mindjet.com Mindjet Confidential Mindjet Confidential 11
  • 12. 2. Kanban. For lights on. For lights on. We’ve adapted the lean scheduling technique of Kanban to manage day-2-day activities. This process is always in place, even during planning weeks between sprints. Social Task Management / Kanban boards via http://www.mindjet.com Mindjet Confidential Mindjet Confidential 12
  • 13. 3. Use every technology you can get... Video teleconferencing, phone conferencing, document sharing, idea management, etc. Skype/ GoToMeeting/Mindjet Mindjet Confidential Mindjet Confidential 13