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Every Day Apps
                                 ky
                         Stic

      And why itʼs critical to consider TIME when
       designing apps you want people to use
                        every day.
                                                 Katie Lips
                                              Mobile Consultant
                                                 @katielips
05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01
..................................................................................................................................................
..................................................................................................................................................
About Me

                                       Launched
                                    Treasuremytext                                                                 Launched Little
                                                                                          Specialised in             World Gifts
     Worked at                                               Worked as Social            (Social) Mobile
      Digital                                                 Media & Mobile
     Agencies                                                  Consultant
                                                                                                                              Mobile
                      Interested                                                                                           Consultant at
                       in Mobile                                                                      (& iPhone)
                                                                                                                          Brand Advocate
                                                       Interested in                                                         London
                                                      the social web




 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
..................................................................................................................................................
Sticky Apps
                                                                                                                      Itʼs not about
                                                                                                                    sticky. Itʼs about
                                                                                                                        fitting into
                                                                                                                     peopleʼs lives!



                                   Use a few                                                      Use quite a
                                    times                                                             lot
                                                                                                                                  Use
                                                                                                                                Everyday
      Use Once




     Not Sticky                                                                                                                   Sticky
..................................................................................................................................................
✘
                                            Sticky Apps
                                                                                                                      Itʼs not about
                                                                                                                    sticky. Itʼs about
                                                                                                                        fitting into
                                                                                                                     peopleʼs lives!



                                   Use a few                                                      Use quite a
                                    times                                                             lot
                                                                                                                                  Use
                                                                                                                                Everyday
      Use Once




     Not Sticky                                                                                                                   Sticky
..................................................................................................................................................
I use the Facebook app several times
   a day but I only want my spirit level
  app to be great once. Letʼs get rid of
this ʻsticky appʼ term. Why do we want
 an app to be sticky? Donʼt we want it
  just to do its job? Really well? And if
   itʼs done its job we may not need to
 use it again for a while. We shouldnʼt
     be striving to create apps people
 spend the most time using, but apps
    people spend the right time using.
Time is now critical in mobile app
  design. When am I going to use this
app? How does it fit into my day? How
does it enhance what I do, make things
  easier, or even save me time? Will I
       use it leisurely, or in a rush?
 Instead of striving for sticky apps, we
should strive for ʻevery dayʼ use of our
apps. And if an app doesnʼt need to be
used every day, thatʼs OK; how does it
  fit my week, my month or my year?
My Friday


                                                                                                    Decide to
                 Travel to
                                                                                                     Go Out
                   Work
                                                                                                                              Time to
                                                                                         Travel                             Come Home
      Get Up               At Work                                                       Home




05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01
..................................................................................................................................................
..................................................................................................................................................
My Saturday


                                 Exercise                                      Trip to
                                                                             Sainsburyʼs            Going Out
                                                             House
                                                             Hunting                                                                 ... and
                       Get Up                                                           Impromptu                                    About
                                             Lunch
                                                                                         Shopping




05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01
..................................................................................................................................................
..................................................................................................................................................
week
                                                                                                                       his
                                    My Friday Apps                                                                    T




                 Travel to                                                                           Decide to
                   Work                                                                               Go Out
                                                                                                                              Time to
                                                                                                                            Come Home
                                                                                         Travel
      Get Up               At Work                                                       Home




05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01
..................................................................................................................................................
..................................................................................................................................................
week
                                                                                                                       his
                              My Saturday Apps                                                                        T




                                 Exercise                                      Trip to
                                                                             Sainsburyʼs                   Going Out
                                                             House
                                                             Hunting                                                             ... and
                                                                                                                                 About
                    Get Up                   Lunch                                      Impromptu
                                                                                         Shopping




05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01
..................................................................................................................................................
..................................................................................................................................................
Every day Apps



                                                            Are useful & help
                                                                                                                    Once we rely on
                                                            you do something
                                                                                                                    them theyʼll be
                                                                 better                  They may be                 hard to budge
    Slot Seamlessly                         Or theyʼre                                     habitual
     into your day                           hugely
                                           entertaining




..................................................................................................................................................
App Realities




..................................................................................................................................................
App Realities
      People donʼt want thousands of
      apps. They want apps that help
       them with their lives. In a few
               situations.




..................................................................................................................................................
App Realities
      People donʼt want thousands of
      apps. They want apps that help
       them with their lives. In a few
               situations.
                                      People donʼt want to
                                       waste time wading
                                      though thousands of
                                       apps in App Stores.




..................................................................................................................................................
App Realities
      People donʼt want thousands of
      apps. They want apps that help
       them with their lives. In a few
               situations.
                                      People donʼt want to
                                       waste time wading
                                      though thousands of
                                       apps in App Stores.

                     People search
                     for apps when
                       they have a
                    need (as well as
                        ʻfor funʼ).




..................................................................................................................................................
App Realities
     People donʼt want thousands of
     apps. They want apps that help
       them with their lives. In a few
                situations.
                                      People donʼt want to
    Daily up to                        waste time wading
    about 10.                         though thousands of
   Maybe 50 on                         apps in App Stores.
    the device.
                     People search
                     for apps when
                       they have a
                    need (as well as
                        ʻfor funʼ).




..................................................................................................................................................
App Realities
     People donʼt want thousands of
     apps. They want apps that help
       them with their lives. In a few
                situations.
                                      People donʼt want to
    Daily up to                        waste time wading
    about 10.                         though thousands of
   Maybe 50 on                         apps in App Stores.
    the device.
                     People search
                     for apps when
                       they have a
                    need (as well as
                        ʻfor funʼ).

     Thereʼs an app
      for that. But
      should there
           be?


..................................................................................................................................................
App Realities
     People donʼt want thousands of
     apps. They want apps that help
       them with their lives. In a few
                situations.
                                      People donʼt want to
    Daily up to                        waste time wading
    about 10.                         though thousands of
   Maybe 50 on                         apps in App Stores.
    the device.
                     People search
                     for apps when                            The apps you use are
                       they have a                          personal to you. Weʼre not
                    need (as well as                         the same. Weʼre all a bit
                        ʻfor funʼ).                                 oddball!

     Thereʼs an app
      for that. But
      should there
           be?


..................................................................................................................................................
App Realities
     People donʼt want thousands of
     apps. They want apps that help
       them with their lives. In a few
                situations.
                                      People donʼt want to
    Daily up to                        waste time wading
    about 10.                         though thousands of
   Maybe 50 on                         apps in App Stores.
    the device.
                     People search
                     for apps when                            The apps you use are
                       they have a                          personal to you. Weʼre not
                    need (as well as                         the same. Weʼre all a bit
                        ʻfor funʼ).                                 oddball!

                                      Not every day
     Thereʼs an app
                                       is the same.
      for that. But
      should there
           be?


..................................................................................................................................................
App Realities
     People donʼt want thousands of                                     No one will use
     apps. They want apps that help                                     your app all day
       them with their lives. In a few                                       long.
                situations.
                                      People donʼt want to
    Daily up to                        waste time wading
    about 10.                         though thousands of
   Maybe 50 on                         apps in App Stores.
    the device.
                     People search
                     for apps when                            The apps you use are
                       they have a                          personal to you. Weʼre not
                    need (as well as                         the same. Weʼre all a bit
                        ʻfor funʼ).                                 oddball!

                                      Not every day
     Thereʼs an app
                                       is the same.
      for that. But
      should there
           be?


..................................................................................................................................................
App Realities
     People donʼt want thousands of                                     No one will use
     apps. They want apps that help                                     your app all day
       them with their lives. In a few                                       long.
                situations.
                                      People donʼt want to                                  No one will only
                                       waste time wading                                     use your app.
    Daily up to
    about 10.                         though thousands of
   Maybe 50 on                         apps in App Stores.
    the device.
                     People search
                     for apps when                            The apps you use are
                       they have a                          personal to you. Weʼre not
                    need (as well as                         the same. Weʼre all a bit
                        ʻfor funʼ).                                 oddball!

                                      Not every day
     Thereʼs an app
                                       is the same.
      for that. But
      should there
           be?


..................................................................................................................................................
App Realities
     People donʼt want thousands of                                     No one will use
     apps. They want apps that help                                     your app all day
       them with their lives. In a few                                       long.
                situations.
                                      People donʼt want to                                  No one will only
                                       waste time wading                                     use your app.
    Daily up to
    about 10.                         though thousands of
                                       apps in App Stores.                                                       iAds rock but they
   Maybe 50 on                                                                                                   wonʼt create a new
    the device.                                                                                                revenue stream for bad
                     People search
                     for apps when                            The apps you use are                                     apps.
                       they have a                          personal to you. Weʼre not
                    need (as well as                         the same. Weʼre all a bit
                        ʻfor funʼ).                                 oddball!

                                      Not every day
     Thereʼs an app
                                       is the same.
      for that. But
      should there
           be?


..................................................................................................................................................
App Realities
     People donʼt want thousands of                                     No one will use
     apps. They want apps that help                                     your app all day
       them with their lives. In a few                                       long.
                situations.
                                      People donʼt want to                                  No one will only
                                       waste time wading                                     use your app.
    Daily up to
    about 10.                         though thousands of
                                       apps in App Stores.                                                       iAds rock but they
   Maybe 50 on                                                                                                   wonʼt create a new
    the device.                                                                                                revenue stream for bad
                     People search
                     for apps when                            The apps you use are                                     apps.
                       they have a                          personal to you. Weʼre not
                    need (as well as                         the same. Weʼre all a bit
                        ʻfor funʼ).                                 oddball!

                                      Not every day
     Thereʼs an app
                                       is the same.                                    Itʼs OK for your app to work just
      for that. But
                                                                                         for your target audience, just
      should there
                                                                                           when they want it to work.
           be?


..................................................................................................................................................
Time is a critical design
consideration in mobile. Work
 out who you want to use the
app. Work out when you think
 theyʼll want to use it. Where
will they be and how long will
 they have? Make sure your
app delivers the when as well
          as the what!
Thanks & now Iʼm outta time...

         @katielips

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Every Day Apps (2010)

  • 1. Every Day Apps ky Stic And why itʼs critical to consider TIME when designing apps you want people to use every day. Katie Lips Mobile Consultant @katielips 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01 .................................................................................................................................................. ..................................................................................................................................................
  • 2. About Me Launched Treasuremytext Launched Little Specialised in World Gifts Worked at Worked as Social (Social) Mobile Digital Media & Mobile Agencies Consultant Mobile Interested Consultant at in Mobile (& iPhone) Brand Advocate Interested in London the social web 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 ..................................................................................................................................................
  • 3. Sticky Apps Itʼs not about sticky. Itʼs about fitting into peopleʼs lives! Use a few Use quite a times lot Use Everyday Use Once Not Sticky Sticky ..................................................................................................................................................
  • 4. Sticky Apps Itʼs not about sticky. Itʼs about fitting into peopleʼs lives! Use a few Use quite a times lot Use Everyday Use Once Not Sticky Sticky ..................................................................................................................................................
  • 5. I use the Facebook app several times a day but I only want my spirit level app to be great once. Letʼs get rid of this ʻsticky appʼ term. Why do we want an app to be sticky? Donʼt we want it just to do its job? Really well? And if itʼs done its job we may not need to use it again for a while. We shouldnʼt be striving to create apps people spend the most time using, but apps people spend the right time using.
  • 6. Time is now critical in mobile app design. When am I going to use this app? How does it fit into my day? How does it enhance what I do, make things easier, or even save me time? Will I use it leisurely, or in a rush? Instead of striving for sticky apps, we should strive for ʻevery dayʼ use of our apps. And if an app doesnʼt need to be used every day, thatʼs OK; how does it fit my week, my month or my year?
  • 7. My Friday Decide to Travel to Go Out Work Time to Travel Come Home Get Up At Work Home 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01 .................................................................................................................................................. ..................................................................................................................................................
  • 8. My Saturday Exercise Trip to Sainsburyʼs Going Out House Hunting ... and Get Up Impromptu About Lunch Shopping 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01 .................................................................................................................................................. ..................................................................................................................................................
  • 9. week his My Friday Apps T Travel to Decide to Work Go Out Time to Come Home Travel Get Up At Work Home 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01 .................................................................................................................................................. ..................................................................................................................................................
  • 10. week his My Saturday Apps T Exercise Trip to Sainsburyʼs Going Out House Hunting ... and About Get Up Lunch Impromptu Shopping 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 01 .................................................................................................................................................. ..................................................................................................................................................
  • 11. Every day Apps Are useful & help Once we rely on you do something them theyʼll be better They may be hard to budge Slot Seamlessly Or theyʼre habitual into your day hugely entertaining ..................................................................................................................................................
  • 13. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. ..................................................................................................................................................
  • 14. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. People donʼt want to waste time wading though thousands of apps in App Stores. ..................................................................................................................................................
  • 15. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. People donʼt want to waste time wading though thousands of apps in App Stores. People search for apps when they have a need (as well as ʻfor funʼ). ..................................................................................................................................................
  • 16. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. People donʼt want to Daily up to waste time wading about 10. though thousands of Maybe 50 on apps in App Stores. the device. People search for apps when they have a need (as well as ʻfor funʼ). ..................................................................................................................................................
  • 17. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. People donʼt want to Daily up to waste time wading about 10. though thousands of Maybe 50 on apps in App Stores. the device. People search for apps when they have a need (as well as ʻfor funʼ). Thereʼs an app for that. But should there be? ..................................................................................................................................................
  • 18. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. People donʼt want to Daily up to waste time wading about 10. though thousands of Maybe 50 on apps in App Stores. the device. People search for apps when The apps you use are they have a personal to you. Weʼre not need (as well as the same. Weʼre all a bit ʻfor funʼ). oddball! Thereʼs an app for that. But should there be? ..................................................................................................................................................
  • 19. App Realities People donʼt want thousands of apps. They want apps that help them with their lives. In a few situations. People donʼt want to Daily up to waste time wading about 10. though thousands of Maybe 50 on apps in App Stores. the device. People search for apps when The apps you use are they have a personal to you. Weʼre not need (as well as the same. Weʼre all a bit ʻfor funʼ). oddball! Not every day Thereʼs an app is the same. for that. But should there be? ..................................................................................................................................................
  • 20. App Realities People donʼt want thousands of No one will use apps. They want apps that help your app all day them with their lives. In a few long. situations. People donʼt want to Daily up to waste time wading about 10. though thousands of Maybe 50 on apps in App Stores. the device. People search for apps when The apps you use are they have a personal to you. Weʼre not need (as well as the same. Weʼre all a bit ʻfor funʼ). oddball! Not every day Thereʼs an app is the same. for that. But should there be? ..................................................................................................................................................
  • 21. App Realities People donʼt want thousands of No one will use apps. They want apps that help your app all day them with their lives. In a few long. situations. People donʼt want to No one will only waste time wading use your app. Daily up to about 10. though thousands of Maybe 50 on apps in App Stores. the device. People search for apps when The apps you use are they have a personal to you. Weʼre not need (as well as the same. Weʼre all a bit ʻfor funʼ). oddball! Not every day Thereʼs an app is the same. for that. But should there be? ..................................................................................................................................................
  • 22. App Realities People donʼt want thousands of No one will use apps. They want apps that help your app all day them with their lives. In a few long. situations. People donʼt want to No one will only waste time wading use your app. Daily up to about 10. though thousands of apps in App Stores. iAds rock but they Maybe 50 on wonʼt create a new the device. revenue stream for bad People search for apps when The apps you use are apps. they have a personal to you. Weʼre not need (as well as the same. Weʼre all a bit ʻfor funʼ). oddball! Not every day Thereʼs an app is the same. for that. But should there be? ..................................................................................................................................................
  • 23. App Realities People donʼt want thousands of No one will use apps. They want apps that help your app all day them with their lives. In a few long. situations. People donʼt want to No one will only waste time wading use your app. Daily up to about 10. though thousands of apps in App Stores. iAds rock but they Maybe 50 on wonʼt create a new the device. revenue stream for bad People search for apps when The apps you use are apps. they have a personal to you. Weʼre not need (as well as the same. Weʼre all a bit ʻfor funʼ). oddball! Not every day Thereʼs an app is the same. Itʼs OK for your app to work just for that. But for your target audience, just should there when they want it to work. be? ..................................................................................................................................................
  • 24. Time is a critical design consideration in mobile. Work out who you want to use the app. Work out when you think theyʼll want to use it. Where will they be and how long will they have? Make sure your app delivers the when as well as the what!
  • 25. Thanks & now Iʼm outta time... @katielips

Editor's Notes