1. Administration and Management Production and Processing
Customer and Personal Service Time Management
Judgment and Decision Making Instructing
Apr 2015-Present
Jul 2003-Aug 2014
KATHY SMITH
Professional Summary
Service-oriented Manager with 40 years background in retail environment. Core
competencies include instructing, customer service and production processing as
well as excellent communication and time management skills. Handles tasks with
accuracy and efficiency.
Skills
Experience
Bakery Manager
Sprouts - Coppell, TX
Prepare or maintain inventory or production records.
Order or receive supplies or equipment.
Observe color of products being baked and adjust oven temperatures,
humidity, or conveyor speeds accordingly.
Set oven temperatures and place items into hot ovens for baking.
Place dough in pans, molds, or on sheets and bake in production ovens or on
grills.
Adapt the quantity of ingredients to match the amount of items to be baked.
Check the quality of raw materials to ensure that standards and specifications
are met.
Check equipment to ensure that it meets health and safety regulations and
perform maintenance or cleaning, as necessary.
Direct or coordinate bakery deliveries.
Operate slicing or wrapping machines.
Bakery Manager
Target - Mesquite, TX
Use computers for various applications, such as database management or word
processing.
Perform payroll functions, such as maintaining timekeeping information and
processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer
calls to appropriate individuals.
Operate office equipment, such as fax machines, copiers, or phone systems and
arrange for repairs when equipment malfunctions.
931 Elaine, Irving, TX 75060
Ph: 469-407-8407
kbaklad@yahoo.com

2. Feb 1976-Jul 2003
May 1978
Greet visitors or callers and handle their inquiries or direct them to the
appropriate persons according to their needs.
Same duties as listed above.
Designed and made custom and wedding cakes.
Made sure rigs and pulls were expedited to the floor in timely manner.
Barista certified for Starbucks.
Maintained signing and labeling.
Built displays for all area of the store.
Cashier and Customer Service trained.
Helped maintain quality of all product in perishable service areas.
Bakery Manager
Minyards - Coppell, TX
Same duties as above.
Scratch baking.
Trainer for opening of new stores.
Education
High School Diploma : High School
Nimitz High School - Irving, TX
Associate of Arts : Business and Fashion Design
Texas Woman's University - Denton, TX