2. Natural Communication Natural Communication is the ability to engage in every business interaction – with a colleague, a supplier, a customer, a shareholder – as though it were an intimate, face-to-face discussion. Premier Partner : Tandberg – For University Of Ibadan Nigeria. See: Communication
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4. Why are we here today Keeping Up with the Pace of Business Your organization is faced with pressures every day Revenue Growth Customers Distributed Organization Corporate Communication Delivering CEO messages or HR announcements Training the workforce Planning for business continuity Integrating mergers and acquisitions Increasing sales while reducing costs Creating more products, faster Competing with new entrants to the market Deepening relationships Reaching new markets Accessing experts and resources Coordinating supply chain Enabling home workers Decreasing travel costs (people, capital, environment)
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7. Natural Communication Maximizes Collaboration Natural Communication is the ability to engage in every business interaction – with a colleague, a supplier, a customer, a shareholder – as though it were an intimate, face-to-face discussion. Watch the Video
8. Video will improve the way you communicate Accelerating Decision Making Scaling Knowledge Improving Work/ Life Balance Unifying the Organization Share ideas and materials Improve multi-channel delivery Shorten time to market Ensure business continuity Compress global markets Deploy troubleshooting, training, subject matter experts Develop value-added services Cement corporate culture, and goals Share information in real time One message, no misinterpretation Increase job satisfaction with less time on the road Compete for scarce human resources Impact corporate social responsibility Video makes you more productive
9. Natural Communication in Your Organization EXECUTIVE OFFICE Manage by “walking around” right from your desk TEAM ROOM Bring teams together into a virtual meeting room. React, plan, and create at a moment’s notice TELEPRESENCE Strengthen relationships and finalize decisions with executives from around the globe DESKTOP Video that integrates with existing business tools
10. Endpoint Portfolio 990 MXP 880 MXP 770 MXP 550 MXP 8000 MXP 3000 MXP Group Large Individual 6000 MXP PROFILE EDGE 95 MXP 85 MXP 75 MXP SET-TOP 150 MXP 1700 MXP 1000 MXP CENTRIC Maestro MXP PROFILE Group Medium Group Small Movi NEW Experia NEW
12. Natural Communication wherever you are INDUSTRY Reach suppliers on the manufacturing floor, technicians on site, and emergency responders in the field ANYWHERE Mobile solutions for mobile people. From 3G to the PC HOME OFFICE Productivity has no boundaries, whether in the office or working from home No click animation ANYTIME When YOU have time
15. Natural Communication wherever you are INDUSTRY Reach suppliers on the manufacturing floor, technicians on site, and emergency responders in the field ANYWHERE Mobile solutions for mobile people. From 3G to the PC HOME OFFICE Productivity has no boundaries, whether in the office or working from home No click animation ANYTIME When YOU have time
16. Visual Communication – Small/Home Office INTERNET Border Controller Your Company in LAGOS Home Gatekeeper Office in Benin City Customer Partner
17. Natural Communication wherever you are INDUSTRY Reach suppliers on the manufacturing floor, technicians on site, and emergency responders in the field ANYWHERE Mobile solutions for mobile people. From 3G to the PC HOME OFFICE Productivity has no boundaries, whether in the office or working from home No click animation ANYTIME When YOU have time
18. Visual Communication – From PC INTERNET Your Company in LAGOS Gatekeeper At the Airport / @ Home VPN Movi NEW Watch the Video
19. Natural Communication wherever you are INDUSTRY Reach suppliers on the manufacturing floor, technicians on site, and emergency responders in the field ANYWHERE Mobile solutions for mobile people. From 3G to the PC HOME OFFICE Productivity has no boundaries, whether in the office or working from home No click animation ANYTIME When YOU have time PC via IP Mobile via 3G
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22. Natural Communication Maximizes Collaboration Natural Communication is the ability to engage in every business interaction – with a colleague, a supplier, a customer, a shareholder – as though it were an intimate, face-to-face discussion. Watch the Video
23. Video will improve the way you communicate Accelerating Decision Making Scaling Knowledge Improving Work/ Life Balance Unifying the Organization Share ideas and materials Improve multi-channel delivery Shorten time to market Ensure business continuity Compress global markets Deploy troubleshooting, training, subject matter experts Develop value-added services Cement corporate culture, and goals Share information in real time One message, no misinterpretation Increase job satisfaction with less time on the road Compete for scarce human resources Impact corporate social responsibility Video makes you more productive
Let’s start by considering some of the communication challenges your business faces. Choose one or two of these “pain points” to talk about, based on research on the company. For example: How do you get your products to market quicker – with lower cost. Have you recently gone through a merger and need to unify the organization? More than 65% of mergers fail – why? Due to lack of communication. It is too hard to merge cultures and share information, make people feel involved. Are you expanding rapidly and need to contain costs while keeping everyone on the same page? Are you outsourcing? This can contain many hidden costs – travel, misunderstandings, quality. More and more we are relying on external parties – partners, suppliers, etc. to be in synch with you and to keep to tight specifications and schedules.
To address these challenges (i.e. decrease time to market), your business is using e-mail, phone, instant messaging – but words alone are not as effective as visual communication. 65% of meaning is conveyed using visual cues – you are missing all of that if you are not having face to face contact. Take IM or e-mail. How easy is it to misconstrue meaning or tone of voice over email? Even on the phone – in a conference call – you are never really sure who is talking, if people are really paying attention…with video you can see if people are understanding or not. You can see them shake their heads… You can also see other details in real time that aren’t easily shared over im, email, phone or even web. You can see presentations and the presenter at the same time – as well as other participants.
To address these challenges (i.e. decrease time to market), your business is using e-mail, phone, instant messaging – but words alone are not as effective as visual communication. 65% of meaning is conveyed using visual cues – you are missing all of that if you are not having face to face contact. Take IM or e-mail. How easy is it to misconstrue meaning or tone of voice over email? Even on the phone – in a conference call – you are never really sure who is talking, if people are really paying attention…with video you can see if people are understanding or not. You can see them shake their heads… You can also see other details in real time that aren’t easily shared over im, email, phone or even web. You can see presentations and the presenter at the same time – as well as other participants.
So, what’s the bottom line? How does having video in your organization help you address some of those challenges we talked about earlier? Video can help you make decisions faster. You don’t have to spend time traveling or waiting for materials to arrive. You can get everyone in the same room at the same time. Maybe you have a few subject matter experts that are always in demand. Now they can stay in one location and give advice for repairs – or to your clients – remotely. By seeing the problem and interacting with the people on a different level. Your CEO or HR department can put out information briefings to the entire company at once. And, if people miss the live broadcast, they can catch the archive. More and more, companies are talking about getting “green.” Telework programs are on the rise and your employees are starting to expect that they can work from home. This way managers can keep visual contact with their teams. You need to compete for scare resources – the best staff – and you need to provide a workplace that offers work/life balance, with less travel and more options to work from home.
So, what’s the bottom line? How does having video in your organization help you address some of those challenges we talked about earlier? Video can help you make decisions faster. You don’t have to spend time traveling or waiting for materials to arrive. You can get everyone in the same room at the same time. Maybe you have a few subject matter experts that are always in demand. Now they can stay in one location and give advice for repairs – or to your clients – remotely. By seeing the problem and interacting with the people on a different level. Your CEO or HR department can put out information briefings to the entire company at once. And, if people miss the live broadcast, they can catch the archive. More and more, companies are talking about getting “green.” Telework programs are on the rise and your employees are starting to expect that they can work from home. This way managers can keep visual contact with their teams. You need to compete for scare resources – the best staff – and you need to provide a workplace that offers work/life balance, with less travel and more options to work from home.