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STAFFING
1
Introduction
Staffing Process
Systems approach to Staffing
Manpower Planning
Obstacles in manpower planning
Types of Recruitment
Employee Selection Process
Recruitment versus Selection
Orientation and Placement
Training of Employees
Employee Remuneration
Case Study 2
Introduction
The managerial function of staffing
involves manning the organization
structure through proper and effective
selection, appraisal and development of
the personnel to fill the roles assigned to
the employers/workforce.
3
"Staffing means filling and
keeping filled, positions in
the organisation structure."
Harold Koontz
4
Nature of Staffing
Staffing is an important managerial function.
Staffing is a pervasive activity.
Staffing is a continuous activity.
The basis of staffing function is efficient
management of personnel.
Staffing helps in placing right men at the right
job.
Staffing is performed by all managers .
5
Factors Affecting Staffing
Internal FactorsINTERNAL ENVIRONMENT
Promotion policy
Future Growth plans of Organization
Technology Used
Support from Top Management
Image of the Organization
External FactorsEXTERNAL ENVIRONMENT
Labor Laws
Pressure from Socio-political group
Competition
Educational Standards
Other external factors
6
Systems Approach
Position
requirement and
job design
Recruitment
Selection
Placement
Promotion
Orientation
Individual
characteristics
Internal
environment
External
environment
Managerial
requirement Plan
7
Staffing Process
• Manpower
• Recruitment
• Selection
• Orientation and Placement
• Training and Development
• Remuneration
• Performance Evaluation
• Promotion and transfer
• Career mgmt
8
Manpower Planning
• Manpower Planning which is also called as Human
Resource Planning consists of putting right number
of people, right kind of people at the right place,
right time, doing the right things for which they are
suited for the achievement of goals of the
organization
9
Steps in Manpower Planning
• Analysing the current manpower
– Type of organization
– Number of departments
– Number and quantity of such departments
– Employees in these work units
• Making future manpower forecasts-
– Expert Forecasts
– Trend Analysis
– Work Load Analysis
– Work Force Analysis
• Developing employment programmes
• Design training programmes 10
Importance of Manpower Planning
• Key to managerial functions
• Efficient
• Motivation
• Better human relations
• Higher productivity
11
Obstacles in Manpower Planning
• Under Utilization of Manpower
• Degree of Absenteeism
• Lack of Education and Skilled Labour
• Manpower Control and Review
– Productivity = Output / Input.
– Employee Productivity = Total Production / Total
no. of employees
12
Types of Recruitment
1. Internal Recruitment- is a recruitment which takes
place within the concern or organization. Internal
sources of recruitment are readily available to an
organization.
a)Transfers
b)Promotions
c)Re-employment of ex-employees
13
Continued..
2. External Recruitment- External sources of recruitment have
to be solicited from outside the organization. But it involves
lot of time and money.
a)Employment at factory level
b)Advertisement
c)Employment exchanges
d) Employment agencies
e)Educational Institutions
f)Recommendations
g)Labor contractors
14
Employee Selection Process
Employee Selection is the process of putting right
men on right job. It is a procedure of matching
organizational requirements with the skills and
qualifications of people.
15
Different Process
Tests
Assessment Centers
Interviews
16
Interviews
• Every manager hired or promoted by a company is
interviewed by one or more people.
• Techniques used to improve the interviewing process-
-Interviewer-What to look for?
-Should be prepared to ask the right questions
-Conducting multiple interviews
-Just one aspect of selection
17
Tests
• Primary aim of testing is to obtain data about applicants that
help predict their probable success as managers.
• Some of the commonly used tests-
 Intelligence tests
 Proficiency and aptitude tests
 Vocational tests
 Personality tests
18
Assessment Centers
• A technique for selecting and promoting managers.
• The usual center approach is to have candidates take part in a
series of exercises.
• During this period, they are observed and assessed by
psychologists or experienced managers.
• A typical assessment center-
a)Various psychological tests
b)Management games
c) “In-basket” exercises 19
Difference between Recruitment and
Selection
Recruitment
It is an activity of establishing contact
between employers and applicants.
It encourages large number of
Candidates for a job.
The candidates have not to cross over
many hurdles.
It is a positive approach.
It proceeds selection.
Selection
It is a process of picking up more
competent and suitable employees.
It attempts at rejecting unsuitable
candidates.
Many hurdles have to be crossed.
It is a negative approach.
It follows recruitment.
20
Placement
• Once the candidates are selected for the required job, they
have to be fitted as per the qualifications.
• Placement is said to be the process of fitting the selected
person at the right job or place, i.e. fitting square pegs in
square holes and round pegs in round holes.
• Once he is fitted into the job, he is given the activities he has
to perform and also told about his duties.
21
Orientation
• During Orientation employees are made aware about the
mission and vision of the organization
• Generally the information given during the orientation
programme includes-
 Employee’s layout
 Type of organizational structure
 Departmental goals
 Organizational layout
 General rules and regulations
 Standing Orders
 Grievance system or procedure
22
Training of Employees
• Training of employees takes place after orientation takes
place. Training is the process of enhancing the skills,
capabilities and knowledge of employees for doing a
particular job.
• Training process moulds the thinking of employees and leads
to quality performance of employees. It is continuous and
never ending in nature.
23
Importance of Training
• Training is crucial for organizational development and success.
• It is fruitful to both employers and employees of an
organization. An employee will become more efficient and
productive if he is trained well.
• It also-
 Improves morale of employees
 Less supervision
 Chances of promotion
 Increased productivity
24
Employee Remuneration
• Employee Remuneration refers to the reward or
compensation given to the employees for their work
performances.
• Remuneration provides basic attraction to a employee to
perform job efficiently and effectively.
• There are mainly two types of Employee Remuneration
 Time Rate Method
 Piece Rate Method
25
Any Questions?
26
27

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Staffing

  • 2. Introduction Staffing Process Systems approach to Staffing Manpower Planning Obstacles in manpower planning Types of Recruitment Employee Selection Process Recruitment versus Selection Orientation and Placement Training of Employees Employee Remuneration Case Study 2
  • 3. Introduction The managerial function of staffing involves manning the organization structure through proper and effective selection, appraisal and development of the personnel to fill the roles assigned to the employers/workforce. 3
  • 4. "Staffing means filling and keeping filled, positions in the organisation structure." Harold Koontz 4
  • 5. Nature of Staffing Staffing is an important managerial function. Staffing is a pervasive activity. Staffing is a continuous activity. The basis of staffing function is efficient management of personnel. Staffing helps in placing right men at the right job. Staffing is performed by all managers . 5
  • 6. Factors Affecting Staffing Internal FactorsINTERNAL ENVIRONMENT Promotion policy Future Growth plans of Organization Technology Used Support from Top Management Image of the Organization External FactorsEXTERNAL ENVIRONMENT Labor Laws Pressure from Socio-political group Competition Educational Standards Other external factors 6
  • 7. Systems Approach Position requirement and job design Recruitment Selection Placement Promotion Orientation Individual characteristics Internal environment External environment Managerial requirement Plan 7
  • 8. Staffing Process • Manpower • Recruitment • Selection • Orientation and Placement • Training and Development • Remuneration • Performance Evaluation • Promotion and transfer • Career mgmt 8
  • 9. Manpower Planning • Manpower Planning which is also called as Human Resource Planning consists of putting right number of people, right kind of people at the right place, right time, doing the right things for which they are suited for the achievement of goals of the organization 9
  • 10. Steps in Manpower Planning • Analysing the current manpower – Type of organization – Number of departments – Number and quantity of such departments – Employees in these work units • Making future manpower forecasts- – Expert Forecasts – Trend Analysis – Work Load Analysis – Work Force Analysis • Developing employment programmes • Design training programmes 10
  • 11. Importance of Manpower Planning • Key to managerial functions • Efficient • Motivation • Better human relations • Higher productivity 11
  • 12. Obstacles in Manpower Planning • Under Utilization of Manpower • Degree of Absenteeism • Lack of Education and Skilled Labour • Manpower Control and Review – Productivity = Output / Input. – Employee Productivity = Total Production / Total no. of employees 12
  • 13. Types of Recruitment 1. Internal Recruitment- is a recruitment which takes place within the concern or organization. Internal sources of recruitment are readily available to an organization. a)Transfers b)Promotions c)Re-employment of ex-employees 13
  • 14. Continued.. 2. External Recruitment- External sources of recruitment have to be solicited from outside the organization. But it involves lot of time and money. a)Employment at factory level b)Advertisement c)Employment exchanges d) Employment agencies e)Educational Institutions f)Recommendations g)Labor contractors 14
  • 15. Employee Selection Process Employee Selection is the process of putting right men on right job. It is a procedure of matching organizational requirements with the skills and qualifications of people. 15
  • 17. Interviews • Every manager hired or promoted by a company is interviewed by one or more people. • Techniques used to improve the interviewing process- -Interviewer-What to look for? -Should be prepared to ask the right questions -Conducting multiple interviews -Just one aspect of selection 17
  • 18. Tests • Primary aim of testing is to obtain data about applicants that help predict their probable success as managers. • Some of the commonly used tests-  Intelligence tests  Proficiency and aptitude tests  Vocational tests  Personality tests 18
  • 19. Assessment Centers • A technique for selecting and promoting managers. • The usual center approach is to have candidates take part in a series of exercises. • During this period, they are observed and assessed by psychologists or experienced managers. • A typical assessment center- a)Various psychological tests b)Management games c) “In-basket” exercises 19
  • 20. Difference between Recruitment and Selection Recruitment It is an activity of establishing contact between employers and applicants. It encourages large number of Candidates for a job. The candidates have not to cross over many hurdles. It is a positive approach. It proceeds selection. Selection It is a process of picking up more competent and suitable employees. It attempts at rejecting unsuitable candidates. Many hurdles have to be crossed. It is a negative approach. It follows recruitment. 20
  • 21. Placement • Once the candidates are selected for the required job, they have to be fitted as per the qualifications. • Placement is said to be the process of fitting the selected person at the right job or place, i.e. fitting square pegs in square holes and round pegs in round holes. • Once he is fitted into the job, he is given the activities he has to perform and also told about his duties. 21
  • 22. Orientation • During Orientation employees are made aware about the mission and vision of the organization • Generally the information given during the orientation programme includes-  Employee’s layout  Type of organizational structure  Departmental goals  Organizational layout  General rules and regulations  Standing Orders  Grievance system or procedure 22
  • 23. Training of Employees • Training of employees takes place after orientation takes place. Training is the process of enhancing the skills, capabilities and knowledge of employees for doing a particular job. • Training process moulds the thinking of employees and leads to quality performance of employees. It is continuous and never ending in nature. 23
  • 24. Importance of Training • Training is crucial for organizational development and success. • It is fruitful to both employers and employees of an organization. An employee will become more efficient and productive if he is trained well. • It also-  Improves morale of employees  Less supervision  Chances of promotion  Increased productivity 24
  • 25. Employee Remuneration • Employee Remuneration refers to the reward or compensation given to the employees for their work performances. • Remuneration provides basic attraction to a employee to perform job efficiently and effectively. • There are mainly two types of Employee Remuneration  Time Rate Method  Piece Rate Method 25
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