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P.O. Box 69184 Harrisburg, PA 17106-9184
Toll-free 800-699-2908 Int'l 717-720-1985
Fax 717-720-1628 TDD 800-722-8189
M-Th 8am to 11pm, Fri. 8am to 9pm ET
www.MyFedLoan.orgJUNE 27, 2013
ACCT NUMBER: 9908728907
WHY WE ARE CONTACTING YOU
We received information regarding your eligibility for a deferment on your student loan(s). The determination of your
eligibility for the deferment is listed in the Deferment/Forbearance Loan Declaration included with this letter.
ADDITIONAL INFORMATION YOU MAY FIND HELPFUL
#BWBBCFT
#B000 2339 7906 27L7#
JAMES A WELLINGTON
3504 26TH AVE
TEMPLE HILLS MD 20748-2911
PLEASE READ THE FOLLOWING INFORMATION CAREFULLY
TO DETERMINE WHETHER YOU NEED TO TAKE ACTION.
If: Then:
a deferment was granted/adjusted... ...you will be billed for the accrued interest on loans
that are not subsidized. If you choose not to pay
the interest, it will be capitalized* (added to the
principal balance of the loan) in accordance with
the terms of your promissory note(s).
...you retain the option to cancel the deferment on
your loan(s). If you cancel the deferment, any
outstanding interest will be capitalized* and your
loan(s) will be set up for immediate repayment.
a deferment was denied due to incorrect or missing
information...
...you will be provided with a new form so that you
may reapply.
TSX08:FS06BD101
9908728907 9908728907 MR 27022131770005194
*WHAT IS CAPITALIZATION?
Capitalization is a process whereby unpaid interest is added to the principal balance of a loan. You are responsible for paying the
interest due on your unsubsidized loan(s) during periods of deferment. If you fail to make required interest payments before the
resumption of principal repayment, the interest may be capitalized. The principal balance of your loan(s) will increase each time
unpaid interest is capitalized. As a result, you will pay more interest charges over the life of the loan. When your deferment ends
and you begin repaying your loan(s), your monthly payment amount will be higher or, if your loan(s) is subject to the $50 minimum
payment, you will make more payments.
This chart compares the monthly payments on loans where interest is paid during the deferment and loans where the interest is
capitalized. This example uses an interest rate of 8.25%. This is an estimate only. The actual interest that is capitalized will depend
on factors such as disbursement date, number of disbursements, and the variable interest rate.
Loan Capitalized Principal Monthly Number of Total
Treatment of Interest Amount Interest for to be Payment Payments Amount
12 months Repaid Repaid
When you pay the interest $15,000 $ 0 $15,000 $184 120 $23,315*
When you don't pay the interest $15,000 $1,238 $16,238 $199 120 $23,900
* Total amount repaid includes $1,238 of interest paid by the borrower during the deferment.
Result: During repayment, you pay $15 less per month and $585 less over the lifetime of your loan(s) when you pay the interest
as it is charged.
JUNE 27, 2013
FEDLOAN SERVICING
DEFERMENT/FORBEARANCE LOAN DECLARATION DATE: 06/27/13
ACCOUNT NUMBER: 99 0872 8907 NAME: JAMES A WELLINGTON
REQUESTED TYPE BEGIN DATE END DATE
------------- -------------------- ---------- --------
DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLSTFD DEPT OF EDUCATION 04/14/11 $3,500.00
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13
REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLUNST DEPT OF EDUCATION 04/14/11 $6,533.86
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13
REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLSTFD DEPT OF EDUCATION 02/21/12 $3,500.00
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13
REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLUNST DEPT OF EDUCATION 02/21/12 $3,219.95
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13
REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
TSX08:FS06BD101
9908728907 9908728907 MR 27022131770005194
DLSCUN DEPT OF EDUCATION 06/22/12 $2,435.95
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13
CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLSCST DEPT OF EDUCATION 06/22/12 $1,315.00
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13
CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLSCUC DEPT OF EDUCATION 06/22/12 $6,083.85
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13
CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12
LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL
------------ -------------------- ---------------- -----------------
DLSCSC DEPT OF EDUCATION 06/22/12 $3,965.03
ACTION TYPE BEGIN DATE END DATE GRACE END
------ -------------------- ---------- -------- ---------
GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13
CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12
- END OF REPORT -
OPTIONS FOR FFELP AND DIRECT LOANS
REPAYMENT PLAN OPTIONS
If you are unable to make your current scheduled monthly payment, we offer various repayment plans to allow maximum flexibility in the repayment of your
education loans. Below are descriptions of the repayment plans that may be available to you based on your loan program. If you would like to change your
repayment plan, please call us or visit our website at www.MyFedLoan.org/PaymentPlans for additional information on how to submit your request.
Standard (FFELP and Direct): The Standard plan allows you to make a monthly payment that generally remains the same (fixed) throughout the
repayment term which cannot exceed 10 years. Consolidation loans may have up to 30 years. However, circumstances or events during repayment
may result in changes to the monthly installment amount. Generally, this option is the fastest and most economical method of repayment.
Graduated (FFELP or Direct): The Graduated plan allows you to pay a small monthly amount (typically, interest only) during the beginning of the
repayment period. Your payment amount will increase, generally every two years, over the repayment term which cannot exceed 10 years.
Consolidation loans may have up to 30 years. The amount of interest paid over the life of the loan will be higher with this option than with the
Standard Repayment Plan.
25-Year Extended (FFELP or Direct): You may choose a fixed or graduated Extended repayment plan (which is limited to no longer than 25 years).
Your monthly payment will be lower; however, the total paid over the life of the loan will be higher than with a 10 year repayment plan (based on
interest over time). This repayment plan is only available to you if your loans were first disbursed after October 7, 1998. To utilize this plan on your
FFELP Loans, you must have at least $30,000 in FFELP Loans exclusively. To utilize this plan on your Direct Loans, you must have at least $30,000
in Direct Loans exclusively.
Pay As You Earn (Direct only)*: Under Pay As You Earn, your monthly payment amount is based on your (and your spouse's if applicable)
Adjusted Gross Income (AGI), family size and state of residence. You must qualify for this plan by being an eligible borrower and providing
documentation to prove you have a partial financial hardship. Your payment amount may be adjusted annually, as annual verification of your AGI
and family size is required. The maximum repayment period is 20 years. If your loans are not fully repaid after 20 years and you met the repayment
requirements, any unpaid amount will be forgiven. Visit our website for more details.
*Excludes PLUS Loans made to parent borrowers and Consolidation Loans with underlying PLUS Loans made to parent borrowers.
Income-Based (FFELP and Direct)*: Under Income-Based Repayment (IBR), your monthly payment amount is based on your (and your spouse's
if applicable) Adjusted Gross Income (AGI), family size and state of residence. You must qualify for this plan by providing documentation to prove you
have a partial financial hardship. Your payment amount may be adjusted annually, as annual verification of your AGI and family size is required. The
maximum repayment period is 25 years. If your loans are not fully repaid after 25 years and you met the repayment requirements, any unpaid amount
will be forgiven.
*Excludes PLUS Loans made to parent borrowers and Consolidation Loans with underlying PLUS Loans made to parent borrowers.
Income-Contingent (Direct Only)*: When you begin paying under this repayment plan, your initial payment amount will be the full amount of
interest that accrues each month until we calculate your actual payment amount. Under Income-Contingent Repayment (ICR), your monthly payment
amount is based on your (and your spouse's if applicable) Adjusted Gross Income (AGI) and family size. You must provide documentation initially
and annually to obtain and maintain this plan. The maximum repayment period is 25 years. If your loans are not fully repaid after 25 years and you
met the repayment requirements, any unpaid amount will be forgiven.
*Available for Stafford Loans, PLUS Loans made to graduate or professional students, and Consolidation Loans.
Income Sensitive (FFELP Only): This repayment plan provides a reduced monthly payment amount based on a percentage of your monthly gross
income and the monthly interest that accrues on your loans. You must request this plan annually and supply all required documentation.
POSTPONING REPAYMENT OPTIONS
If you are unable to make any payments, then a deferment or forbearance might be the right choice to keep your loans from entering default.
Deferment: Payments may be deferred if you qualify for one of the deferment conditions listed on your original promissory notes. You must request
the deferment and provide any required documentation. You are responsible for the interest that continues to accrue on unsubsidized Stafford
Loans, PLUS loans, SLS loans, and the unsubsidized portion of Consolidation Loans during periods of deferment. Any interest that you do not pay
during the deferment will be capitalized (added to the principal balance of your loans). Capitalization of interest increases the total cost of your loans.
The federal government will pay the accruing interest on subsidized Stafford Loans and the subsidized portion of a Consolidation Loan during
periods of deferment.
Forbearance: If you do not qualify for a deferment, you may be able to temporarily stop making payments as long as you intend to repay your loans.
This option is called forbearance. During a period of forbearance, interest for which you are responsible continues to accrue on all loan types while
you are temporarily permitted to stop making payments or to make reduced payments. You must request the forbearance and provide any required
documentation. Any interest that you do not pay during the forbearance will be capitalized (added to the principal balance of your loans).
Capitalization of interest increases the total cost of your loans.
For more information on available deferment and forbearance options, log in to your online account at www.MyFedLoan.org to complete the eligibility quiz.
You might even be able to apply electronically.
DISCHARGE
A loan discharge is a release of a borrower's or any co-maker's obligation to repay his or her loans, either in whole or in part. Circumstances under
which a borrower's or co-maker's loans may be discharged include: bankruptcy, school closure, false certification of your ability to benefit, false
certification due to disqualifying status, false certification due to an unauthorized signature/unauthorized payment, false certification as a result of
the crime of identity theft, unpaid refund, spouses and parents of September 11, 2001 victims, total and permanent disability, and certain teaching
professions. If you feel you may qualify to have your loan discharged under one of these reasons, visit our website at www.MyFedLoan.org for
more information or to download an application.
OFFICE OF THE OMBUDSMAN
FedLoan Servicing's mission is to provide first rate customer service. If you have worked with FedLoan Servicing but have not been able to resolve
a dispute concerning the terms of your loan(s), the Office of the Ombudsman is available for further assistance. The Department of Education's
Office of Student Financial Assistance has created the Student Loan Ombudsman's office to help borrowers resolve concerns after every effort has
been exhausted with the servicer. To learn more about the Office of the Ombudsman, you may visit
studentaid.gov/repay-loans/disputes/prepare.
Fdtxjfs fdrp30 e 13178050104476735

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  • 1. P.O. Box 69184 Harrisburg, PA 17106-9184 Toll-free 800-699-2908 Int'l 717-720-1985 Fax 717-720-1628 TDD 800-722-8189 M-Th 8am to 11pm, Fri. 8am to 9pm ET www.MyFedLoan.orgJUNE 27, 2013 ACCT NUMBER: 9908728907 WHY WE ARE CONTACTING YOU We received information regarding your eligibility for a deferment on your student loan(s). The determination of your eligibility for the deferment is listed in the Deferment/Forbearance Loan Declaration included with this letter. ADDITIONAL INFORMATION YOU MAY FIND HELPFUL #BWBBCFT #B000 2339 7906 27L7# JAMES A WELLINGTON 3504 26TH AVE TEMPLE HILLS MD 20748-2911 PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO DETERMINE WHETHER YOU NEED TO TAKE ACTION. If: Then: a deferment was granted/adjusted... ...you will be billed for the accrued interest on loans that are not subsidized. If you choose not to pay the interest, it will be capitalized* (added to the principal balance of the loan) in accordance with the terms of your promissory note(s). ...you retain the option to cancel the deferment on your loan(s). If you cancel the deferment, any outstanding interest will be capitalized* and your loan(s) will be set up for immediate repayment. a deferment was denied due to incorrect or missing information... ...you will be provided with a new form so that you may reapply. TSX08:FS06BD101 9908728907 9908728907 MR 27022131770005194
  • 2. *WHAT IS CAPITALIZATION? Capitalization is a process whereby unpaid interest is added to the principal balance of a loan. You are responsible for paying the interest due on your unsubsidized loan(s) during periods of deferment. If you fail to make required interest payments before the resumption of principal repayment, the interest may be capitalized. The principal balance of your loan(s) will increase each time unpaid interest is capitalized. As a result, you will pay more interest charges over the life of the loan. When your deferment ends and you begin repaying your loan(s), your monthly payment amount will be higher or, if your loan(s) is subject to the $50 minimum payment, you will make more payments. This chart compares the monthly payments on loans where interest is paid during the deferment and loans where the interest is capitalized. This example uses an interest rate of 8.25%. This is an estimate only. The actual interest that is capitalized will depend on factors such as disbursement date, number of disbursements, and the variable interest rate. Loan Capitalized Principal Monthly Number of Total Treatment of Interest Amount Interest for to be Payment Payments Amount 12 months Repaid Repaid When you pay the interest $15,000 $ 0 $15,000 $184 120 $23,315* When you don't pay the interest $15,000 $1,238 $16,238 $199 120 $23,900 * Total amount repaid includes $1,238 of interest paid by the borrower during the deferment. Result: During repayment, you pay $15 less per month and $585 less over the lifetime of your loan(s) when you pay the interest as it is charged.
  • 3. JUNE 27, 2013 FEDLOAN SERVICING DEFERMENT/FORBEARANCE LOAN DECLARATION DATE: 06/27/13 ACCOUNT NUMBER: 99 0872 8907 NAME: JAMES A WELLINGTON REQUESTED TYPE BEGIN DATE END DATE ------------- -------------------- ---------- -------- DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLSTFD DEPT OF EDUCATION 04/14/11 $3,500.00 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13 REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLUNST DEPT OF EDUCATION 04/14/11 $6,533.86 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13 REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLSTFD DEPT OF EDUCATION 02/21/12 $3,500.00 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13 REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLUNST DEPT OF EDUCATION 02/21/12 $3,219.95 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 04/28/13 12/24/13 REMOVED FORBEARANCE GENERAL FORBEARANCE 06/03/13 07/02/13 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- TSX08:FS06BD101 9908728907 9908728907 MR 27022131770005194
  • 4. DLSCUN DEPT OF EDUCATION 06/22/12 $2,435.95 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13 CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLSCST DEPT OF EDUCATION 06/22/12 $1,315.00 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13 CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLSCUC DEPT OF EDUCATION 06/22/12 $6,083.85 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13 CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12 LOAN PROGRAM CURRENT OWNER 1ST DISBURSEMENT CURRENT PRINCIPAL ------------ -------------------- ---------------- ----------------- DLSCSC DEPT OF EDUCATION 06/22/12 $3,965.03 ACTION TYPE BEGIN DATE END DATE GRACE END ------ -------------------- ---------- -------- --------- GRANTED DEFERMENT UNEMPLOYMENT 12/28/12 12/24/13 CHANGED FORBEARANCE GENERAL FORBEARANCE 12/03/12 12/27/12 - END OF REPORT -
  • 5. OPTIONS FOR FFELP AND DIRECT LOANS REPAYMENT PLAN OPTIONS If you are unable to make your current scheduled monthly payment, we offer various repayment plans to allow maximum flexibility in the repayment of your education loans. Below are descriptions of the repayment plans that may be available to you based on your loan program. If you would like to change your repayment plan, please call us or visit our website at www.MyFedLoan.org/PaymentPlans for additional information on how to submit your request. Standard (FFELP and Direct): The Standard plan allows you to make a monthly payment that generally remains the same (fixed) throughout the repayment term which cannot exceed 10 years. Consolidation loans may have up to 30 years. However, circumstances or events during repayment may result in changes to the monthly installment amount. Generally, this option is the fastest and most economical method of repayment. Graduated (FFELP or Direct): The Graduated plan allows you to pay a small monthly amount (typically, interest only) during the beginning of the repayment period. Your payment amount will increase, generally every two years, over the repayment term which cannot exceed 10 years. Consolidation loans may have up to 30 years. The amount of interest paid over the life of the loan will be higher with this option than with the Standard Repayment Plan. 25-Year Extended (FFELP or Direct): You may choose a fixed or graduated Extended repayment plan (which is limited to no longer than 25 years). Your monthly payment will be lower; however, the total paid over the life of the loan will be higher than with a 10 year repayment plan (based on interest over time). This repayment plan is only available to you if your loans were first disbursed after October 7, 1998. To utilize this plan on your FFELP Loans, you must have at least $30,000 in FFELP Loans exclusively. To utilize this plan on your Direct Loans, you must have at least $30,000 in Direct Loans exclusively. Pay As You Earn (Direct only)*: Under Pay As You Earn, your monthly payment amount is based on your (and your spouse's if applicable) Adjusted Gross Income (AGI), family size and state of residence. You must qualify for this plan by being an eligible borrower and providing documentation to prove you have a partial financial hardship. Your payment amount may be adjusted annually, as annual verification of your AGI and family size is required. The maximum repayment period is 20 years. If your loans are not fully repaid after 20 years and you met the repayment requirements, any unpaid amount will be forgiven. Visit our website for more details. *Excludes PLUS Loans made to parent borrowers and Consolidation Loans with underlying PLUS Loans made to parent borrowers. Income-Based (FFELP and Direct)*: Under Income-Based Repayment (IBR), your monthly payment amount is based on your (and your spouse's if applicable) Adjusted Gross Income (AGI), family size and state of residence. You must qualify for this plan by providing documentation to prove you have a partial financial hardship. Your payment amount may be adjusted annually, as annual verification of your AGI and family size is required. The maximum repayment period is 25 years. If your loans are not fully repaid after 25 years and you met the repayment requirements, any unpaid amount will be forgiven. *Excludes PLUS Loans made to parent borrowers and Consolidation Loans with underlying PLUS Loans made to parent borrowers. Income-Contingent (Direct Only)*: When you begin paying under this repayment plan, your initial payment amount will be the full amount of interest that accrues each month until we calculate your actual payment amount. Under Income-Contingent Repayment (ICR), your monthly payment amount is based on your (and your spouse's if applicable) Adjusted Gross Income (AGI) and family size. You must provide documentation initially and annually to obtain and maintain this plan. The maximum repayment period is 25 years. If your loans are not fully repaid after 25 years and you met the repayment requirements, any unpaid amount will be forgiven. *Available for Stafford Loans, PLUS Loans made to graduate or professional students, and Consolidation Loans. Income Sensitive (FFELP Only): This repayment plan provides a reduced monthly payment amount based on a percentage of your monthly gross income and the monthly interest that accrues on your loans. You must request this plan annually and supply all required documentation. POSTPONING REPAYMENT OPTIONS If you are unable to make any payments, then a deferment or forbearance might be the right choice to keep your loans from entering default. Deferment: Payments may be deferred if you qualify for one of the deferment conditions listed on your original promissory notes. You must request the deferment and provide any required documentation. You are responsible for the interest that continues to accrue on unsubsidized Stafford Loans, PLUS loans, SLS loans, and the unsubsidized portion of Consolidation Loans during periods of deferment. Any interest that you do not pay during the deferment will be capitalized (added to the principal balance of your loans). Capitalization of interest increases the total cost of your loans. The federal government will pay the accruing interest on subsidized Stafford Loans and the subsidized portion of a Consolidation Loan during periods of deferment. Forbearance: If you do not qualify for a deferment, you may be able to temporarily stop making payments as long as you intend to repay your loans. This option is called forbearance. During a period of forbearance, interest for which you are responsible continues to accrue on all loan types while you are temporarily permitted to stop making payments or to make reduced payments. You must request the forbearance and provide any required documentation. Any interest that you do not pay during the forbearance will be capitalized (added to the principal balance of your loans). Capitalization of interest increases the total cost of your loans. For more information on available deferment and forbearance options, log in to your online account at www.MyFedLoan.org to complete the eligibility quiz. You might even be able to apply electronically. DISCHARGE A loan discharge is a release of a borrower's or any co-maker's obligation to repay his or her loans, either in whole or in part. Circumstances under which a borrower's or co-maker's loans may be discharged include: bankruptcy, school closure, false certification of your ability to benefit, false certification due to disqualifying status, false certification due to an unauthorized signature/unauthorized payment, false certification as a result of the crime of identity theft, unpaid refund, spouses and parents of September 11, 2001 victims, total and permanent disability, and certain teaching professions. If you feel you may qualify to have your loan discharged under one of these reasons, visit our website at www.MyFedLoan.org for more information or to download an application. OFFICE OF THE OMBUDSMAN FedLoan Servicing's mission is to provide first rate customer service. If you have worked with FedLoan Servicing but have not been able to resolve a dispute concerning the terms of your loan(s), the Office of the Ombudsman is available for further assistance. The Department of Education's Office of Student Financial Assistance has created the Student Loan Ombudsman's office to help borrowers resolve concerns after every effort has been exhausted with the servicer. To learn more about the Office of the Ombudsman, you may visit studentaid.gov/repay-loans/disputes/prepare.