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Demand Clearing -  Training Curriculum Demand Clearing Team Course 1 September2011
Course 1: Module 1 Course Definitions Course 1 – A high level introduction and overview of the various facets of the Demand Clearing process ,[object Object],Course 2 – A detailed understanding of the operational aspects of Demand Clearing ,[object Object],Course 3 – Further details on other subsidiary processes ,[object Object],[object Object]
Demand Clearing Process Overview
Dependent Processes – How do they tie to DC?
Roadmap Planning
Infrastructure Allocation
Funding
Demand Capture Phase
Provisioning Spec
Standard vs Non Standard Services
Estimation Phase
Cost Breakdown of a Bundle
Commit Phase
Post Commit Phase
Evolution of a bundle
Workflow Approvals
Escalation Process
Change Request Process
PROPEL Training
CREI Process

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New training curriculum course 1

Editor's Notes

  1. - we may need to assess whether logging who has taken the training is of value
  2. Administraoter = govern the portfolio (governs what data goes in and out)