The questions of alignment, integration, inter-operation, continual improvement and service quality of information and communications technology program and projects have caused interest in using this thinking and modeling framework called enterprise architecture. The participated and structured elicitation, visualization, analysis and agreement of the enterprise models called - intention, business, information, technology and security - are basic to doing enterprise architecture. Here is an open template to aid the thinking and visualization activities in composing the enterprise architecture of an organization and government agency..
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TABLE OF CONTENTS
Executive Summary .........................................................................................................................................................................4
Part 1: Introduction.........................................................................................................................................................................5
1.1 Need for Enterprise Architecture.......................................................................................................................................5
1.2 Enterprise Architecture References ..................................................................................................................................5
1.3 Enterprise Architecture Methodology ..............................................................................................................................5
Part 2: Enterprise Architecture Intention Model .......................................................................................................................6
2.1 Principles ................................................................................................................................................................................6
2.2 Vision.......................................................................................................................................................................................6
2.3 Goals........................................................................................................................................................................................6
2.4 Governance............................................................................................................................................................................6
2.5 Conceptual Framework........................................................................................................................................................6
Part 3: Enterprise Architecture Baseline .....................................................................................................................................7
3.1 Business of The Agency........................................................................................................................................................7
3.1.1 Mandate.........................................................................................................................................................................7
3.1.2 Stakeholders and Customers ......................................................................................................................................7
3.1.3 Organization...................................................................................................................................................................7
3.1.4 Mission............................................................................................................................................................................7
3.1.5 Values..............................................................................................................................................................................7
3.1.6 Goals................................................................................................................................................................................7
3.1.7 Programs ........................................................................................................................................................................7
3.1.8 Core Functions...............................................................................................................................................................7
3.1.9 Non-Core Functions......................................................................................................................................................7
3.1.10 Mission Critical Processes .........................................................................................................................................7
3.1.11 Mission Non-Critical Processes ................................................................................................................................7
3.1.12 Business Standards.....................................................................................................................................................7
3.1.13 Business Locations......................................................................................................................................................8
3.3.14 Business Suppliers and External Dependencies ....................................................................................................8
3.1.15 Business Architecture SWOT ....................................................................................................................................8
3.2 Information of The Agency..................................................................................................................................................8
3.2.1 Information Stakeholders............................................................................................................................................8
3.2.2 Information Systems and Supported Mission Critical Process .............................................................................8
3.2.3 Related Processes and Common Data Requirements ............................................................................................8
3.2.4 Data Standards..............................................................................................................................................................8
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3.2.5 Data Sharing Framework .............................................................................................................................................8
3.2.6 Information Architecture SWOT ................................................................................................................................8
3.3 Technology of The Agency ..................................................................................................................................................9
3.3.1 Access and Connectivity Infrastructure....................................................................................................................9
3.3.2 Database Platform........................................................................................................................................................9
3.3.3 Application Platform ....................................................................................................................................................9
3.3.4 Web Services .................................................................................................................................................................9
3.3.5 Network Management.................................................................................................................................................9
3.3.6 Security Management..................................................................................................................................................9
3.3.7 Interoperability Services..............................................................................................................................................9
3.3.8 Technology Architecture SWOT .................................................................................................................................9
Part 4: Enterprise Architecture Components To-Be-State .....................................................................................................10
4.1 The Performance Scorecard of Business and ICT..........................................................................................................10
4.2 The Goals-Question-Metrics of Enterprise Architecture Components .....................................................................10
4.3 Business Reference Model of The Agency......................................................................................................................10
4.5 Information Reference Model of The Agency ...............................................................................................................10
4.6 Technology Reference Model of The Agency ................................................................................................................10
Part 5: Enterprise Architecture Change Requirements...........................................................................................................11
5.1 Business Process Improvement........................................................................................................................................11
5.2 Data Management..............................................................................................................................................................11
5.3 Application System .............................................................................................................................................................11
5.4 Technology Infrastructure.................................................................................................................................................11
5.5 Security Management ........................................................................................................................................................11
5.6 User Management..............................................................................................................................................................11
5.7 Service Management .........................................................................................................................................................11
5.8 Project Management..........................................................................................................................................................11
5.9 People Competency............................................................................................................................................................11
5.10 Governance and Management.......................................................................................................................................11
Part 6: Enterprise Information Systems Roadmap ..................................................................................................................12
6.1 Information System Goals.................................................................................................................................................12
6.2 Information System Project Identification.....................................................................................................................12
6.3 Implementation Timeline..................................................................................................................................................12
4. 4
EXECUTIVE SUMMARY
The need for enterprise architecture ensues from requirements of quality, alignment,
integration and change in the management of unified health care information through the use
of information and communications technology. Information and communications technology
project definition has to be anchored on the business performance requirements and shared
reference standards of metrics, process, data, application and technology.
Enterprise architecture clearly defines the expected alignment of information and
communication technology strategy with the business performance strategy. It provides the
shared principles and models that guide investment, development and utilization of
information system and technology infrastructure to serve the performance goals of the
business units related to value creation, customer experience, operational excellence, and
future orientation of the enterprise.
The business and information and communications technology stakeholders agree on
the effectiveness, efficiency and accountability objectives of business that must be found in the
behavioral configuration of information and communication technology services. They provide
the shared requirements and standards of functionality, usability, connectivity, accessibility,
reliability, capacity, interoperability, scalability, security, and adaptability of information
management systems to be planned, designed, developed, implemented, supported and
continuously improved.
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PART 1: INTRODUCTION
1.1 NEED FOR ENTERPRISE ARCHITECTURE
1.2 ENTERPRISE ARCHITECTURE REFERENCES
1.3 ENTERPRISE ARCHITECTURE METHODOLOGY
6. 6
PART 2: ENTERPRISE ARCHITECTURE INTENTION MODEL
2.1 PRINCIPLES
2.2 VISION
2.3 GOALS
2.4 GOVERNANCE
2.5 CONCEPTUAL FRAMEWORK
2.4.1 Components
2.4.2 Alignment
2.4.3 Information Systems Integration
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PART 3: ENTERPRISE ARCHITECTURE BASELINE
3.1 BUSINESS OF THE AGENCY
3.1.1 MANDATE
3.1.2 STAKEHOLDERS AND CUSTOMERS
3.1.3 ORGANIZATION
3.1.4 MISSION
3.1.5 VALUES
3.1.6 GOALS
3.1.7 PROGRAMS
3.1.8 CORE FUNCTIONS
3.1.9 NON-CORE FUNCTIONS
3.1.10 MISSION CRITICAL PROCESSES
Function
Life Cycle
Process Requirement - SIPOC
3.1.11 MISSION NON-CRITICAL PROCESSES
Function
Life Cycle
Process Requirement - SIPOC
3.1.12 BUSINESS STANDARDS
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3.1.13 BUSINESS LOCATIONS
3.3.14 BUSINESS SUPPLIERS AND EXTERNAL DEPENDENCIES
3.1.15 BUSINESS ARCHITECTURE SWOT
Components Strength Weakness Opportunity Strength
Governance
Program
Function
Process
Standards
3.2 INFORMATION OF THE AGENCY
3.2.1 INFORMATION STAKEHOLDERS
-suppliers of information and consumers of information
3.2.2 INFORMATION SYSTEMS AND SUPPORTED MISSION CRITICAL PROCESS
-information systems that provides the capture, process, output, storage and sharing of
information
3.2.3 RELATED PROCESSES AND COMMON DATA REQUIREMENTS
3.2.4 DATA STANDARDS
3.2.5 DATA SHARING FRAMEWORK
3.2.6 INFORMATION ARCHITECTURE SWOT
Components Strength Weakness Opportunities Threats
Data
Application
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3.3 TECHNOLOGY OF THE AGENCY
3.3.1 ACCESS AND CONNECTIVITY INFRASTRUCTURE
3.3.2 DATABASE PLATFORM
3.3.3 APPLICATION PLATFORM
3.3.4 WEB SERVICES
3.3.5 NETWORK MANAGEMENT
3.3.6 SECURITY MANAGEMENT
3.3.7 INTEROPERABILITY SERVICES
3.3.8 TECHNOLOGY ARCHITECTURE SWOT
Components Strength Weakness Opportunities Threats
Standards
Methodology
Connectivity
DatabaseSystem
Application System
Web Services
Security
Service Management
10. 10
PART 4: ENTERPRISE ARCHITECTURE COMPONENTS TO-BE-STATE
4.1 THE PERFORMANCE SCORECARD OF BUSINESS AND ICT
4.2 THE GOALS-QUESTION-METRICS OF ENTERPRISE ARCHITECTURE COMPONENTS
4.3 BUSINESS REFERENCE MODEL OF THE AGENCY
4.5 INFORMATION REFERENCE MODEL OF THE AGENCY
4.6 TECHNOLOGY REFERENCE MODEL OF THE AGENCY
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PART 5: ENTERPRISE ARCHITECTURE CHANGE REQUIREMENTS
5.1 BUSINESS PROCESS IMPROVEMENT
5.2 DATA MANAGEMENT
5.3 APPLICATION SYSTEM
5.4 TECHNOLOGY INFRASTRUCTURE
5.5 SECURITY MANAGEMENT
5.6 USER MANAGEMENT
5.7 SERVICE MANAGEMENT
5.8 PROJECT MANAGEMENT
5.9 PEOPLE COMPETENCY
5.10 GOVERNANCE AND MANAGEMENT
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PART 6: ENTERPRISE INFORMATION SYSTEMS ROADMAP
6.1 INFORMATION SYSTEM GOALS
Business Function Information System Goals Information Systems Requirements
6.2 INFORMATION SYSTEM PROJECT IDENTIFICATION
Business Key Result Areas Information System Project Key Performance Indicators
6.3 IMPLEMENTATION TIMELINE
Priority
Number
Information System Projects Period of
Implementation
Tasks
1 2 3 4 5