1. Active learning classroom (ALC)
Rummet som stöd för
pedagogiken
This work by Jörg Pareigis is licensed under a Creative Commons Attribution-
NonCommercial-ShareAlike 4.0 International License.
@joergelp
slideshare.net/joergelp
3. flickr photo by Eustaquio Santimano shared under a Creative Commons (BY-NC-ND) license
4. "Gemeinschaftsbereich Lobby" by Quartier Hostel
shared under a Creative Commons (BY) license
"Raffles Hotel Lobby" by Eustaquio Santimano
shared under a Creative Commons (BY-NC-ND) license
5. flickr photo by Alper Çuğun shared under a Creative Commons (BY) license
6. Roles of the servicescape
Packaging
Facilitator
Differentiator
Socializer
flickr photo by Alper Çuğun shared under a Creative Commons (BY) license
7. Roles of the servicescape
Packaging
Facilitator
Differentiator
Socializer
8. Roles of the servicescape
Packaging
Facilitator
Differentiator
Socializer
"Raffles Hotel Lobby" by Eustaquio Santimano shared under a Creative Commons (BY-NC-ND) license
9. Roles of the servicescape
Packaging
Facilitator
Differentiator
Socializer
"Gatwick Airport 10/07/2011" by DG Jones shared under a Creative Commons (BY-NC) license
10. A Framework for Understanding Environment-User Relationships in
Service Organizations
Source: M. J. Bitner, “Servicescapes: The Impact of Physical Surroundings on Customers and Employees,” Journal of Marketing 56 (April 1992), 57–71.
15. • Metaanalys av 225 studier
• 1.5 gånger högre risk att
inte klara examinationen
vid katederundervisning
• Effekter i alla klasstorlekar
• Störst effekt i mindre
klasser (n ≤ 50)