4. Organizations Receive Information in Many Kinds of Documents Slide 4 IDC Desmaterialização dos processos de negócio FINANCIALS Invoices Cash receipts Tax documents Proofs of delivery Expense accounts CUSTOMER SERVICE Correspondence New accounts Address changes Service requests Inquiries SALES New orders Contracts Proposals Forecasts HR Application formsResumes/CVs Benefits forms Healthcare forms CORPORATE Correspondence Litigation Contracts Regulatory Documents AND… Insurance claims Loan applications Accident reports Patient records Policies Proofs of residence …
5. Information Arrives and Is Sent At Many Different Locations Slide 5 IDC Desmaterialização dos processos de negócio Email Mail Web XML Fax FoIP SMS MMS
7. What’s on the CIO’s Mind? Slide 7 IDC Desmaterialização dos processos de negócio Gartner, The 2010 Gartner Scenario: The Current State and Future Directions of the IT Industry, June 14, 2010
8. Meeting Today’s Enterprise Information Capture Needs Reality Misperceptions Demands / Needs Slide 8 IDC Desmaterialização dos processos de negócio Companies want to go electronic / automate quickly. Capture is only for document archives. Information capture enables automation of many processes. Information capture delivers high value / ROI to the enterprise. Companies / IT shops need to do more with less. Capture is low value and commoditized.
9. Capture and ROI Slide 9 IDC Desmaterialização dos processos de negócio Compared with other IT investments, would you say your investments in scanning/capture offer: N=57 Source: IDC, The Case for an Enterprise Capture Platform, December, 2010
10. Capture and ROI Slide 10 IDC Desmaterialização dos processos de negócio What payback period would you say you have achieved or are likely to achieve from your investments in scanning and capture? 40% achieve ROI in 12 months or less 74% within 2 years N=305 Source: AIIM 2010
11. Dimensionoftheopportunity Slide 11 IDC Desmaterialização dos processos de negócio What percentage of the documents that could usefully be captured is your organization scanning/capturing today? N=65 Source: IDC, Document Processes QuickPoll, April 2010
12. Capture and Process Integration Slide 12 IDC Desmaterialização dos processos de negócio Which of your enterprise systems are capture-enabled, and integrated at a process level? Finance, HR and LOB are most likely to be capture enabled and process integrated N=306 Source: AIIM 2010
13. Variable Geometry Fixed Geometry Value/Relevance to Customer Scan to Archive Archive business documents Document Capture Intelligent Document Recognition Business Intelligence Time Kofax Solutions and Customer Value Slide 13 IDC Desmaterialização dos processos de negócio Paper & Electronic Paper Decision Services Simplify and automate process decision points Document Driven Business Process Automation Invoice Processing Digital Mailroom New Account Processing Records Management Regulatory Compliance Simplify and automate document centric processes Unconstrained Scan to Process Initiate document centric processes Workflow & Rules Mgmt
22. Simplifies, minimizes and/or eliminates human touch points & decision points throughout the invoice processing and approval processSlide 14 IDC Desmaterialização dos processos de negócio SharePoint