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Operating Theatre Suite
Prince of Wales Hospital, Sydney

                             Centre for
                   Health Communication
Surgical Platform
Memorial Sloan-Kettering Cancer Hospital, New York


                                     Centre for
                           Health Communication
Barn Theatre




               Wilhelm Schulthess Clinic, Zurich
                         (Orthopaedic)
                                               Centre for
                                     Health Communication
Centre for
Health Communication
Centre for
Health Communication
The New Workplace
Changing clinical practices
• Chronic diseases, increased acuity, multiple organs

•   Systemic approach to treatment by a multi-disciplinary team,
    cutting across organs – clinical pathways across disciplines

•   A multi-disciplinary culture that cuts across departmental
    boundaries and hierarchies




                                                Centre for
                                      Health Communication
The New Workplace
A collaborative workplace
• Increased requirement for professional networking

•   More personal meetings – face to face communication; eye
    contact with up to 70% of team members

•   High physical proximity, connectedness

•   ‘Bump’ spaces

•   Patient-free spaces

•   Interdependent relationships facilitated                   Many to Many
                                                                Source: DEGW


                                              Centre for
                                    Health Communication
The New Workplace
Interconnections
• Simultaneous, speedy input required from several disciplines

•   Lesser demarcation between professional groups

•   Interdependence between individuals

•   Build up of ‘Relationship Capital’

•   Development of social relations,
    goodwill and trust



                                                   Centre for
                                         Health Communication
The New Hospital
•   Agile and flexible – changes shape to suit event

•   De-departmentalised – blurring of departmental boundaries

•   Meeting places - different environment for differing work practices

•   Large footprint – 10,000 to 12,000sqm - courts for natural light

•   Wayfinding – cognitive, intuitive

•   Natural daylight – accelerated rate of healing; increased staff efficiency

•   Transparency – 2-dimensionally linked spaces, open, visible

•   Quality of Built Environment – affects quality of service delivery
                                   improves perception of care

                                                    Centre for
                                          Health Communication
Clarity of wayfinding - a simple strategy




                                                      Centre for
                                            Health Communication
Clarity of wayfinding - a simple strategy




                                                      Centre for
                                            Health Communication
Clarity of wayfinding - a simple strategy




                                                      Centre for
                                            Health Communication
Clarity of wayfinding - a simple strategy




                                                      Centre for
                                            Health Communication
Clarity of wayfinding - a simple strategy

Separation of public and patient/staff/service flows




                                                      Centre for
                                            Health Communication
Brief Formulation – not in HFBGs

•   Allowance for specific functional policies

•   Allowance for new disabled and building codes, bariatric patients

•   Allowance for meeting spaces - foyer, alcoves off corridors,
    community places, ‘bump’ spaces

•   Allowance for carer spaces – family resource area, case conferences

•   Allowance for ‘loose fit’ layouts for future flexibility

•   Demand for natural light – patient and staff spaces


                                                     Centre for
                                           Health Communication
Process Re-think required

•   More input before budget is fixed
     –   Models of Care
     –   Functional Policies
     –   Site Specific issues
     –   Strategic Design input ***

•   Identify ‘Champions' in clinical organisation – staff acceptance of
    changes proposed

•   Greater understanding of clinical issues by the design team

•   Realistic time schedules



                                                  Centre for
                                        Health Communication
Process of Facility Planning




                              Centre for
                    Health Communication

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090312 Sc Uts Presentation Part 2of2

  • 1. Operating Theatre Suite Prince of Wales Hospital, Sydney Centre for Health Communication
  • 2. Surgical Platform Memorial Sloan-Kettering Cancer Hospital, New York Centre for Health Communication
  • 3. Barn Theatre Wilhelm Schulthess Clinic, Zurich (Orthopaedic) Centre for Health Communication
  • 6. The New Workplace Changing clinical practices • Chronic diseases, increased acuity, multiple organs • Systemic approach to treatment by a multi-disciplinary team, cutting across organs – clinical pathways across disciplines • A multi-disciplinary culture that cuts across departmental boundaries and hierarchies Centre for Health Communication
  • 7. The New Workplace A collaborative workplace • Increased requirement for professional networking • More personal meetings – face to face communication; eye contact with up to 70% of team members • High physical proximity, connectedness • ‘Bump’ spaces • Patient-free spaces • Interdependent relationships facilitated Many to Many Source: DEGW Centre for Health Communication
  • 8. The New Workplace Interconnections • Simultaneous, speedy input required from several disciplines • Lesser demarcation between professional groups • Interdependence between individuals • Build up of ‘Relationship Capital’ • Development of social relations, goodwill and trust Centre for Health Communication
  • 9. The New Hospital • Agile and flexible – changes shape to suit event • De-departmentalised – blurring of departmental boundaries • Meeting places - different environment for differing work practices • Large footprint – 10,000 to 12,000sqm - courts for natural light • Wayfinding – cognitive, intuitive • Natural daylight – accelerated rate of healing; increased staff efficiency • Transparency – 2-dimensionally linked spaces, open, visible • Quality of Built Environment – affects quality of service delivery improves perception of care Centre for Health Communication
  • 10. Clarity of wayfinding - a simple strategy Centre for Health Communication
  • 11. Clarity of wayfinding - a simple strategy Centre for Health Communication
  • 12. Clarity of wayfinding - a simple strategy Centre for Health Communication
  • 13. Clarity of wayfinding - a simple strategy Centre for Health Communication
  • 14. Clarity of wayfinding - a simple strategy Separation of public and patient/staff/service flows Centre for Health Communication
  • 15. Brief Formulation – not in HFBGs • Allowance for specific functional policies • Allowance for new disabled and building codes, bariatric patients • Allowance for meeting spaces - foyer, alcoves off corridors, community places, ‘bump’ spaces • Allowance for carer spaces – family resource area, case conferences • Allowance for ‘loose fit’ layouts for future flexibility • Demand for natural light – patient and staff spaces Centre for Health Communication
  • 16. Process Re-think required • More input before budget is fixed – Models of Care – Functional Policies – Site Specific issues – Strategic Design input *** • Identify ‘Champions' in clinical organisation – staff acceptance of changes proposed • Greater understanding of clinical issues by the design team • Realistic time schedules Centre for Health Communication
  • 17. Process of Facility Planning Centre for Health Communication