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REAL ESTATE & FACILITY MGMT
       BEST PRACTICES
OVERVIEW OF JIM KELLY’S PRACTICAL EXPERIENCE

                                                                       2




                                      CORPORATE            SCHEMATIC
                                      POLICIES             LAYOUTS
                         STRATEGIC
MFG                                              DESIGN
                         PLANS       DESIGN
PROCESS                                          GUIDELINES
                                     PROGRAMMING
FLOWS                                                    REAL ESTATE
                                                         PROCESSES




    SPACE                                            KEY PERFORMANCE
    ADJACENCIES        DASHBOARDS                    INDICATORS



                                               SATISFACTION &
                  CLIENT
                                               IMPORTANCE
                  PRESENTATIONS
                                               SURVEYS
3




GOOD SOLUTIONS NEED TO BE IN TYPE AND FORM THE CLIENT UNDERSTANDS
JDSU REFM INTERFACE
             Transparent and timely
             Accessible to all stakeholders                                               4




                                                                          TSC AM
                                                                   TSC RESOURCE
                                                                        VENDORS


PROVIDE A TOTAL SOLUTION


                                     UNDERSTAND EXISTING SYSTEMS

                                                                         DETAIL NEW COMPONENT




            JDSU USER
            WPS USER
            OUTSIDE USERS



     TECHNICAL SOLUTIONS INCREASE RESPONSIVENESS AND TRANSPARENCY
JDSU CRE INTERFACE
     Steps identified and roles distributed
     Permits the establishment of duration and measurement        5




                               LOOK FOR LOGICAL SIMPLIFICATIONS




                      WORK WITH COMPANY CORE APPROACHES




SHOW STEPS CLEARLY AND MAKE THEM SEEM LOGICAL AND SIMPLE
JDSU REFM INTERFACE
              JDSU CRE INTERFACE
              Transparent and and roles distributed
              Steps identified timely
              Accessible to all stakeholders duration and measurement
              Permits the establishment of                                                                                                                                                                              6




  Transaction Task Status
     Legend:
                                           Client    JDSU WPS       TSC      JDSU and                                  TSC        JDSU    Signatures &
                                                                                            JDSU      TSC & WPS                                         Documents
     Business Units                      transfers    transmits   performs   TSC select                              Submits   reviews and Contract
     are RED                                                                               selects     complete                                         transmitted
                                        program to   program to    market     sites for                            documents     approves  Execution
     WPS is GREEN
                                                                                          best site   negotiations                                     to TSC REA
                                           WPS           TSC      analyses     touring                              for review documents     Occurs
     TSC is        BLUE


                                            1            2           3           4            5          46            7           8            9          10

                     DESIRED DURATION    2weeks       2weeks      2weeks      2weeks      2weeks        2weeks      2weeks       2weeks      2weeks       2weeks

  US Locations

  Location
                                                                                                                                                                         CREATE A BETA
  California
   Commerce
   6141 Sheila Drive                                                                                                                                                  Fixing roof in February 2006; discussion with
   Property ID - AMUSACA46
   LED - 1/20/08
                          START DATE
                          FINISH DATE
                     ACTUAL DURATION

   Milpitas
   345 Los Coches                                                                                                                                                     Hold on RFP for 375 Los Coches
   Property ID - AMUSACA23
   LED - 6/30/10
                        START DATE
                        FINISH DATE
                   ACTUAL DURATION

   375 Los Coches                                                                                                                                                     Dave to have meeting with Sean Prasad and
   Property ID - AMUSACA44
   LED - 12/31/06
                        START DATE
                        FINISH DATE
                   ACTUAL DURATION

   Santa Barbara
   7404 Hollister                                                                                                                                                     Lease agreement sent to JDSU on 4/18/2006
   Property ID - Pending
   LED - Pending
                         START DATE
                         FINISH DATE
                    ACTUAL DURATION

   485 Pine                                                                                                                                                           Assume no equipment and pursue landlord buy-out




ESTABLISH BASELINE PERFORMANCE AND THEN SEEK IMPROVEMENT
7




RELATIONSHIPS SHOWN GRAPHICALLY ARE OFTEN MOST COMPELLING
8




OCCUPANCY FACTS RESIST ACCEPTANCE WITHOUT DETAILED PROOF
9




THINK OUTSIDE THE BOX WHEN PRESENTING COMPLEX ISSUES
10




SURVEYS MADE INTO DATA GET THE CLIENT PERSONALLY INVOLVED
11




THE CUTTING EDGE HAS MORE INVOLVED THAN ANY NORMAL PROCESS
12




POWER SHIFTS FROM PERSON TO COMPANY AND BACK ARE CONSTANT
13




FUTURE REFM STAFFING SHOULD BE ALIGNED WITH REVENUES AND NEEDS
14




ALWAYS CONNECT WHATEVER IS DONE WITH THE COMPANY’S KPIs
15




WITH A FEW PROFESSIONALS, A STRONGER CHEAPER REFM IS POSSIBLE
OUTSOURCING SAVINGS
                                      Provide GAAP criterion
                                      Agree on shared rewards
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      16




                                                                                                                                               Submitted
                                                                                                                                                 GR OSS             FY0 4
                                                                                                                                                 sa vings       Submitte d                                                                              A P P R OVED          C o st
                                                                                                                                                  (to tal       A nnua lized                                          A P P R OVED      A P P ROVED         Gro ss         A vo idance                                                                    D a te                      D ate
                                                                                                                                               impac t o n         Impa ct                                            T ota l F Y04      One T im e      A nnualized       B enefit F Y     Life o f                                                      a ppv'd      D ate to       A ppv'd      Qua rter
                   D es criptio n                                              BU     C ode   P ro perty A ddres s                            c urre nt F Y)      Sav ings       Gro ss F Y03      Gros s F Y0 4         Impac t           Impa ct       Initia tiv es          '0 4       Sav ings       Gro ss FY05      Gro ss F Y06    R ejec ted     TCC          M RE           M RE          B ille d N o te s/ D o cument Inco mple te N ote s
        N 04-001   Nego tiated new Ikon machine for M HS accounting            M MG   1100    275 Gro ve Street, Newton, M A                                                                                                                                                     $1,663           NA                                                    9/8/2003     9/16/2003      9/16/2003      NA
        N 04-002   Implement Site Stuff to o rder supplies                     M PT   2500    700 Locust Street, Dubuque, IA                        $ 2,984           $2,984                  $0           $ 2,984            $2,984                            $2,984                       FY 04/05           $2,984               $0                 9/8/2003     9/16/2003      9/16/2003       2


                                                                                                                                                                                                                                                                                                          SAVINGS ARE CUMULATIVE ACTIVITIES
        N 04-003   Use different toner product                                 M PT   2500    1400 South Wolf Road, Wheeling, IL                    $ 8,642           $4,938            $ 3,704            $ 4,938                            $ 8,642           $4,938                       One time               $0               $0                 9/8/2003     9/16/2003      9/16/2003       2        Appro ved 4938 and FY03
        N 04-004   Renego tiated trash service                                  GM    8600    345 M acClausland Ct, Cheshire, CT                    $15,195          $14,026             $ 1,169          $ 14,026           $ 15,195                          $14,026                       02/28/06          $14,026          $12,857                 9/8/2003     9/16/2003      9/16/2003       2

        N 04-005   Remove excess water tap for lawn sprinkler system             PH   8000     3000 Fo xmeyer Way, Washington Ct. House, OH                                                                                                                                                          NA                                                   9/8/2003      9/16/2003      9/16/2003        NA     VOID Did no t o ccur - could not resolve.
        N 04-006   Renego tiated trash service                                  RED   8670    100 Adams Street, Clinton, M A                        $23,106          $23,106                $0            $ 23,106           $23,106                           $23,106                        03/15/04               $0               $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-007   Reduced o ffsite sto rage to M arlbo rough                  MM G   1100    275 Gro ve Street, Newton, M A                         $1,572           $ 1,572               $0             $1,572                              $1,572           $ 1,572                      One time                $0               $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-008   Created CCO program for cardbo ard recycling rebate          PH    8000    9 Agean Drive, M ethuen, M A                           $1,080           $ 1,080               $0             $1,080             $ 1,080                           $ 1,080                      FY 05/06           $ 1,080          $ 1,080                9/8/2003     9/16/2003      9/16/2003       2
        N 04-009   Relo catio n of equipment                                   MM G    1100    275 Gro ve Street, Newton, M A                                                                                                                                                                        NA                                                   9/8/2003      9/16/2003      9/16/2003      NA       VOID On orig sheet--Kathy Q. cannot identify
        N 04-010   Renego tiated trash service                                 HAWK   8660    600 Co unty Ro ad, Westbro ok, M A                       $ 716            $716                 $0              $ 716              $716                              $716                       FY 05/06             $716             $716                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-011   R&D Lab Relocation                                           RED   8670    812110th Ave North, Go lden Valley, M N 55427                                                  $0                                                                                  $ 6,540           NA                $0               $0                9/8/2003     9/16/2003      9/16/2003      NA
        N 04-012   Remove spot cleaning service fro m co ntract                M PT   2500    1400 South Wolf Road, Wheeling, IL                    $ 4,680           $4,680                 $0            $ 4,680           $4,680                             $4,680                       FY 05/06           $4,680           $4,680                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-013   Reduced o ffsite sto rage of Furniture                      MM G   1100    275 Gro ve Street, Newton, M A                         $1,265           $ 1,380                $0            $1,265             $ 1,265                           $ 1,380                      FY 05/06                $0               $0                9/8/2003     9/16/2003      9/16/2003       2        $ 1380 FY 05/06
        N 04-014   Consolidate, eliminate storage                               RED   8670    812110th Ave North, Go lden Valley, M N 55427         $10,166           $5,304            $ 4,862            $ 5,304           $ 10,166                           $5,304                          FY 05           $5,304                $0                9/8/2003     9/16/2003      9/16/2003       4
        N 04-015   Renego tiation of Shredding Services co ntract              M PT   2500    700 Locust Street, Dubuque, IA                        $ 5,650           $6,780                 $0            $ 5,650           $5,650                             $6,780                       FY 05/06                $0               $0                9/8/2003     9/16/2003      9/16/2003       2        $ 5650 04/3390 FY05-06
        N 04-016   Investigate, cancel and reco ver mo nies fo r M CI a/c      MM G   1100    275 Gro ve Street, Newton, M A                        $ 4,378           $4,378                 $0            $ 4,378                            $ 4,378           $4,378                       One time                $0               $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-017   Renego tiate Plant Services                                 M PT   2500    1400 South Wolf Road, Wheeling, IL                     $1,530           $ 1,836                $0            $1,530             $ 1,530                           $ 1,836                      FY 05/06           $ 1,836          $ 1,836                9/8/2003     9/16/2003      9/16/2003       2        CC approved 1530
        N 04-018   Disposal o f sto rage unit                                  M PT   2500    5 Countryview Road, M alvern PA                       $12,985          $15,582                 $0           $ 12,985           $12,985                           $15,582                       FY 05/06          $15,582          $15,582                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-019   Replace old copiers with new Ikon equipment                 MM G   1100    275 Gro ve Street, Newton, M A                        $ 6,794           $ 8,153                $0            $ 6,794            $6,794                            $ 8,153                      06/30/08           $ 8,153          $ 8,153                9/8/2003     9/16/2003      9/16/2003       2
        N 04-020   Redeploy 35 task chairs/13 desks fro m M arlborough         M PT   2500    220 Davidson Avenue, So merset NJ                                                              $0                                                                                 $ 17,596           NA                $0               $0                9/8/2003     9/16/2003      9/16/2003      NA
        N 04-021   Nego tiate new paper and co ffee pro ducts                  MM G   1100    275 Gro ve Street, Newton, M A                          $ 8,121        $10,828                 $0             $ 8,121            $8,121                          $10,828                       FY 05/06          $10,828          $10,828                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-022   Replace electro nic time clocks in high traffic bay areas    AHI   8710    700 Waterfront Drive, Pittsburgh, PA                   $ 7,547         $10,063                 $0            $ 7,547            $7,547                           $10,063                       FY 05/06          $10,063          $10,063                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-023   Nego tiate new Iron M o untain Co ntract 1year              MM G   1100    275 Gro ve Street, Newton, M A                         $1,506           $2,008                 $0            $1,506             $ 1,506                           $2,008                        07/01/04           $ 502                $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-024   Nego tiated coffee based upon usage                         MM G   1100    275 Gro ve Street, Newton, M A                         $1,350           $ 1,080             $ 270            $1,080             $ 1,350                           $ 1,080                      FY 05/06           $ 1,080          $ 1,080                9/8/2003     9/16/2003      9/16/2003       2
        N 04-025   Redeploy 10 task chairs fro m M arlbo ro ugh site           M PT   2500    220 Davidson Avenue, So merset NJ                                                                                                                                                  $ 3,980           NA                $0               $0                9/8/2003     9/16/2003      9/16/2003      NA
        N 04-026   Redeploy 12 task chairs fro m M arlbo ro ugh                M PT   2500    220 Davidson Avenue, So merset NJ                                                                                                                                                  $ 4,776           NA                $0               $0                9/8/2003     9/16/2003      9/16/2003      NA
        N 04-027   Eliminate Storage Facility                                  M PT   2500    1400 South Wolf Road, Wheeling, IL                     $1,593            $ 1,911               $0            $1,593             $ 1,593                            $ 1,911                        FY 05            $ 1,911              $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-028   Eliminate 2-Way Nextel Radios                               MM G   1100    275 Gro ve Street, Newton, M A                          $ 1,614         $ 2,152                $0             $ 1,614           $1,614                            $ 2,152                         FY 05           $ 2,152               $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-029   Fo rce complaince with Corpo rate Express Standards          AHI   8710    Waterfront/Pennwoo d/Cranberry Woo ds PA               $7,831           $ 7,831                $0            $7,831                              $7,831           $ 7,831                      One time                $0               $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-030   Renego tiate Janitorial Services                             GM    8600    345 M acClausland Ct, Cheshire, CT                     $1,200           $ 1,200                $0            $1,200             $ 1,200                           $ 1,200                       09/01/04           $ 500                $0                9/8/2003     9/16/2003      9/16/2003       2        CC approved 1200
        N 04-031   Nego tiate credit fo r unperfo rmed HVAC M aint              GM    8600    345 M acClausland Ct, Cheshire, CT                     $2,108           $ 2,108                $0            $2,108                              $2,108           $ 2,108                      One time                $0               $0                9/8/2003     9/16/2003      9/16/2003       2
        N 04-032   Install new water filtratio n systems                        AHI   8710    700 Waterfront Drive, Pittsburgh, PA                   $ 4,960          $3,968              $ 992            $ 3,968            $4,960                            $3,968                       FY 05/06           $3,968           $3,968                 9/8/2003     9/16/2003      9/16/2003       4
        N 04-033   Install new water filtratio n systems/4772 year after        RED   8670    812110th Ave North, Go lden Valley, M N 55427          $ 2,375          $4,772                 $0            $ 2,375            $2,375                            $4,772                       FY 05/06                $0               $0                9/8/2003     9/16/2003      9/16/2003       2        FY05=1987 net/FY06 2386 net
        N 04-034   Change illumination schedule to reflect work schedule        RED   8670    812110th Ave North, Go lden Valley, M N 55427          $ 3,940          $ 5,910                $0            $ 3,940            $3,940                            $ 5,910                      FY 05/06           $ 5,910          $ 5,910                9/8/2003     9/16/2003      9/16/2003       2
        N 04-035   Renego tiate Janitorial Services                             RED   8670    100 Adams Street, Clinton, M A                            $ 416          $ 624                 $0               $ 416             $416                             $ 624                       FY 05/06            $ 624            $ 624                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-036   Changed to Addeco Temp                                      M PT   2500    380 Russell Street, Hadley M A                         $1,456           $ 2,184                $0            $1,456             $ 1,456                           $ 2,184                      FY 05/06           $ 2,184          $ 2,184                9/8/2003     9/16/2003      9/16/2003       2        Final appro val 3/2/04 based on paperwork
                   Discontinue Plant Services - add to internal
        N 04-037   respo nsibilities                                           M PT   2500    380 Russell Street, Hadley M A                          $440             $ 660                $0               $440              $ 440                              $ 660                      FY 05/06            $ 660            $ 660                 9/8/2003     9/16/2003      9/16/2003       2        Final appro val 3/2/04 based on paperwork
        N 04-038   Renego tiate HVAC M aintenance                              M PT   2500    380 Russell Street, Hadley M A                          $403             $ 440                $0               $403              $ 403                              $ 440                        FY 05             $ 440               $0                 9/8/2003     9/16/2003      9/16/2003       2

        N 04-039   Avoid purchasing new screen-obtain fro m SLC Clo sure       M PT   2500    700 Locust Street, Dubuque, IA                                                                                                                                                       $ 190          NA                $0               $0                 9/8/2003     9/16/2003      9/16/2003      NA
        N 04-040   Value engineer two co ncurrent electrical pro jects         AHI    8710    51Pennwoo d Place, Cranberry Wo ods PA                                                                                                                                             $13,198          NA                $0               $0                 9/8/2003     9/16/2003      9/16/2003      NA        Appro ved without paperwork
        N 04-041   Remove o ld scrap fro m trailers, return                    GM     8600    1130 Commerce Blvd, Swedesbo ro NJ                     $3,150           $5,400                $0              $3,150            $ 3,150                           $5,400                          FY04                $0               $0                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-044   Nego tiate lower recycling sorting/dump fees                 PH    8000    280 Dividend Road,Ro cky Hill, CT                      $8,133          $12,200                $0              $8,133            $ 8,133                          $12,200                          FY 05          $12,200               $0                 9/8/2003     9/16/2003      9/16/2003       2
                   Abso rb maintenance temp into facilities temp
        N 04-045   respo nsibilities                                           M PT   2500    380 Russell Street, Hadley M A                           $954           $ 1,280               $0               $954                               $954            $ 1,280                      One time               $0               $0                 9/8/2003     9/16/2003      9/16/2003       2
        N 04-046   Lo wer rates for interim UPS maintenance                    RED    8670    812110th Ave North, Go lden Valley, M N 55427          $ 2,036          $2,036                $0             $ 2,036            $2,036                            $2,036                          FY04                $0               $0                 9/8/2003     9/23/2003      9/23/2003       2
        N 04-047   Nego tiate lower labo r rates fo r repair service            PH    8000    280 Dividend Road,Ro cky Hill, CT                      $1,436           $ 2,461               $0             $1,436             $ 1,436                           $ 2,461                         FY 05          $ 2,461               $0                 9/8/2003     9/23/2003      11/5/2003       4
        N 04-048   Nego tiate lower labo r rates fo r repair service            PH    8000    9 Agean Drive, M ethuen, M A                           $1,687           $2,892                $0             $1,687             $ 1,687                           $2,892                          FY 05          $2,892                $0                 9/8/2003     9/23/2003      9/23/2003       2
        N 04-049   Nego tiate lower plant maintenance rate/incr quality        RED    8670    812110th Ave North, Go lden Valley, M N 55427            $403            $ 690                $0               $403              $ 403                             $ 690                       FY 05/06           $ 690             $ 690                 9/8/2003     9/23/2003      9/23/2003       2
        N 04-050   Nego tiate w/different vendo r for pastries                 RED    8670    812110th Ave North, Go lden Valley, M N 55427          $ 3,288          $5,637                $0             $ 3,288            $3,288                            $5,637                          FY 05          $5,637                $0                 9/8/2003     9/23/2003      9/23/2003       2
        N 04-051   Nego tiate lower labo r and parts rates                     GM     8600    345 M acClausland Ct, Cheshire, CT                       $330            $ 660                $0               $330              $ 330                             $ 660                          FY 05           $ 660                $0                 9/8/2003     11/5/2003      11/5/2003       3
        N 04-052   Nego tiate lower labo r and parts rates                      PH    8000    280 Dividend Road,Ro cky Hill, CT                        $530           $ 1,060               $0               $530              $ 530                            $ 1,060                         FY 05          $ 1,060               $0                 9/8/2003     11/5/2003      11/5/2003       3
        N 04-053   Redistribute old furniture from Draper clo sure             M PT   2500    1400 South Wolf Road, Wheeling, IL                                                                                                                                                  $468            NA                $0               $0                 9/24/2003    11/5/2003      11/5/2003      NA
        N 04-054   Renego tiate material handling labo r charges               GM     8600    345 M acClausland Ct, Cheshire, CT                       $330            $ 660                $0               $330              $ 330                             $ 660                       09/30/04           $ 330                $0                 10/8/2003    11/5/2003      11/5/2003       3
        N 04-055   Renego tiate material handling labo r charges                PH    8000    280 Dividend Road,Ro cky Hill, CT                        $530           $ 1,060               $0               $530              $ 530                            $ 1,060                      09/30/04           $ 530                $0                 10/8/2003    111/05/03      11/5/2003       3

SHARING RESULTS PROMOTES PARTICIPATION
        N 04-056
        N 04-057
                   Redefine scope/meet expectatio ns on airline install
                   Renego tiate material handling labo r charges
                                                                               AHI
                                                                               RED
                                                                                      8710
                                                                                      8670
                                                                                              51Pennwoo d Place, Cranberry Wo ods PA
                                                                                              100 Adams Street, Clinton, M A
                                                                                                                                                     $ 2,682
                                                                                                                                                     $1,420
                                                                                                                                                                      $2,682
                                                                                                                                                                      $2,840
                                                                                                                                                                                            $0
                                                                                                                                                                                            $0
                                                                                                                                                                                                           $ 2,682
                                                                                                                                                                                                           $1,420             $ 1,420
                                                                                                                                                                                                                                              $ 2,682           $2,682
                                                                                                                                                                                                                                                                $2,840
                                                                                                                                                                                                                                                                                             One time
                                                                                                                                                                                                                                                                                             09/30/04
                                                                                                                                                                                                                                                                                                                    $0
                                                                                                                                                                                                                                                                                                               $ 1,420
                                                                                                                                                                                                                                                                                                                                     $0
                                                                                                                                                                                                                                                                                                                                     $0
                                                                                                                                                                                                                                                                                                                                                        10/8/2003
                                                                                                                                                                                                                                                                                                                                                        10/8/2003
                                                                                                                                                                                                                                                                                                                                                                     11/5/2003
                                                                                                                                                                                                                                                                                                                                                                     11/5/2003
                                                                                                                                                                                                                                                                                                                                                                                    11/5/2003
                                                                                                                                                                                                                                                                                                                                                                                    11/5/2003
                                                                                                                                                                                                                                                                                                                                                                                                    3
                                                                                                                                                                                                                                                                                                                                                                                                    3
                                                                                                                                                                                                                                                                                                                                                                                                               H S N ew ve ndor wo n't sign. Approved thro ugh FY04
                                                                                                                                                                                                                                                                                                                                                                                                               need ongoing invoices. Need FY05 invo ices to
        N 04-058   Renego tiate waste remo val co ntract                       AHI    8710    800 Waterfront Drive, Pittsburgh PA                    $ 3,353          $6,705                $0             $ 3,353            $3,353                            $6,705                            FY05              $0               $0                 10/8/2003    11/5/2003      11/5/2003       3          substantiate continued savings.
        N 04-059   Revamp recept duties-more efficient,discontinue temp        M PT   2500    700 Locust Street, Dubuque, IA                                                                                                                                                     $ 9,850            NA              $0               $0                 10/8/2003    11/5/2003      11/5/2003       3
        N 04-060   Change extinguisher inspectio n frequency.                  GM     8600    65 Sunnyslo pe Avenue, Tewksbury, M A                    $ 150           $ 300                $0                $ 150             $150                             $ 300                        09/30/04            $150               $0                 10/13/2003   11/5/2003      11/5/2003       3
        N 04-061   Renego tiate Waste management pricing                        PH    8000    2700 North America Drive, West Seneca NY               $1,356           $ 2,712               $0             $1,356             $ 1,356                           $ 2,712                       09/30/08          $ 2,712          $ 2,712                10/13/2003   11/5/2003      11/5/2003       3
        N 04-062   Energy Savings - Valve and Trap Replacement                 M PT   2500    700 Locust Street, Dubuque, IA                        $18,077          $18,077                $0            $ 18,077           $18,077                           $18,077                           FY 05         $18,077               $0                 10/15/2003   11/5/2003      11/5/2003       4
        N 04-063   Labor charge install heat, ducts, valves, traps, therm      M PT   2500    700 Locust Street, Dubuque, IA                                                                                                                                                    $ 10,000            NA              $0               $0                 10/23/2003   11/5/2003      11/5/2003       4
        N 04-064   Nego tiate lower waste removal Co st                        GM     8600    65 Sunnyslo pe Avenue, Tewksbury, M A                   $286             $ 572                $0               $286              $ 286                              $ 572                        10/15/04           $310               $0                 10/23/2003   11/5/2003      11/5/2003       4




     MAKE EVERYONE A PARTICIPANT IN FINDING SAVINGS & GETTING REWARDS
THANK YOU

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Real Estate Facility Management Best Practices Overview

  • 1. REAL ESTATE & FACILITY MGMT BEST PRACTICES
  • 2. OVERVIEW OF JIM KELLY’S PRACTICAL EXPERIENCE 2 CORPORATE SCHEMATIC POLICIES LAYOUTS STRATEGIC MFG DESIGN PLANS DESIGN PROCESS GUIDELINES PROGRAMMING FLOWS REAL ESTATE PROCESSES SPACE KEY PERFORMANCE ADJACENCIES DASHBOARDS INDICATORS SATISFACTION & CLIENT IMPORTANCE PRESENTATIONS SURVEYS
  • 3. 3 GOOD SOLUTIONS NEED TO BE IN TYPE AND FORM THE CLIENT UNDERSTANDS
  • 4. JDSU REFM INTERFACE Transparent and timely Accessible to all stakeholders 4 TSC AM TSC RESOURCE VENDORS PROVIDE A TOTAL SOLUTION UNDERSTAND EXISTING SYSTEMS DETAIL NEW COMPONENT JDSU USER WPS USER OUTSIDE USERS TECHNICAL SOLUTIONS INCREASE RESPONSIVENESS AND TRANSPARENCY
  • 5. JDSU CRE INTERFACE Steps identified and roles distributed Permits the establishment of duration and measurement 5 LOOK FOR LOGICAL SIMPLIFICATIONS WORK WITH COMPANY CORE APPROACHES SHOW STEPS CLEARLY AND MAKE THEM SEEM LOGICAL AND SIMPLE
  • 6. JDSU REFM INTERFACE JDSU CRE INTERFACE Transparent and and roles distributed Steps identified timely Accessible to all stakeholders duration and measurement Permits the establishment of 6 Transaction Task Status Legend: Client JDSU WPS TSC JDSU and TSC JDSU Signatures & JDSU TSC & WPS Documents Business Units transfers transmits performs TSC select Submits reviews and Contract are RED selects complete transmitted program to program to market sites for documents approves Execution WPS is GREEN best site negotiations to TSC REA WPS TSC analyses touring for review documents Occurs TSC is BLUE 1 2 3 4 5 46 7 8 9 10 DESIRED DURATION 2weeks 2weeks 2weeks 2weeks 2weeks 2weeks 2weeks 2weeks 2weeks 2weeks US Locations Location CREATE A BETA California Commerce 6141 Sheila Drive Fixing roof in February 2006; discussion with Property ID - AMUSACA46 LED - 1/20/08 START DATE FINISH DATE ACTUAL DURATION Milpitas 345 Los Coches Hold on RFP for 375 Los Coches Property ID - AMUSACA23 LED - 6/30/10 START DATE FINISH DATE ACTUAL DURATION 375 Los Coches Dave to have meeting with Sean Prasad and Property ID - AMUSACA44 LED - 12/31/06 START DATE FINISH DATE ACTUAL DURATION Santa Barbara 7404 Hollister Lease agreement sent to JDSU on 4/18/2006 Property ID - Pending LED - Pending START DATE FINISH DATE ACTUAL DURATION 485 Pine Assume no equipment and pursue landlord buy-out ESTABLISH BASELINE PERFORMANCE AND THEN SEEK IMPROVEMENT
  • 7. 7 RELATIONSHIPS SHOWN GRAPHICALLY ARE OFTEN MOST COMPELLING
  • 8. 8 OCCUPANCY FACTS RESIST ACCEPTANCE WITHOUT DETAILED PROOF
  • 9. 9 THINK OUTSIDE THE BOX WHEN PRESENTING COMPLEX ISSUES
  • 10. 10 SURVEYS MADE INTO DATA GET THE CLIENT PERSONALLY INVOLVED
  • 11. 11 THE CUTTING EDGE HAS MORE INVOLVED THAN ANY NORMAL PROCESS
  • 12. 12 POWER SHIFTS FROM PERSON TO COMPANY AND BACK ARE CONSTANT
  • 13. 13 FUTURE REFM STAFFING SHOULD BE ALIGNED WITH REVENUES AND NEEDS
  • 14. 14 ALWAYS CONNECT WHATEVER IS DONE WITH THE COMPANY’S KPIs
  • 15. 15 WITH A FEW PROFESSIONALS, A STRONGER CHEAPER REFM IS POSSIBLE
  • 16. OUTSOURCING SAVINGS Provide GAAP criterion Agree on shared rewards 16 Submitted GR OSS FY0 4 sa vings Submitte d A P P R OVED C o st (to tal A nnua lized A P P R OVED A P P ROVED Gro ss A vo idance D a te D ate impac t o n Impa ct T ota l F Y04 One T im e A nnualized B enefit F Y Life o f a ppv'd D ate to A ppv'd Qua rter D es criptio n BU C ode P ro perty A ddres s c urre nt F Y) Sav ings Gro ss F Y03 Gros s F Y0 4 Impac t Impa ct Initia tiv es '0 4 Sav ings Gro ss FY05 Gro ss F Y06 R ejec ted TCC M RE M RE B ille d N o te s/ D o cument Inco mple te N ote s N 04-001 Nego tiated new Ikon machine for M HS accounting M MG 1100 275 Gro ve Street, Newton, M A $1,663 NA 9/8/2003 9/16/2003 9/16/2003 NA N 04-002 Implement Site Stuff to o rder supplies M PT 2500 700 Locust Street, Dubuque, IA $ 2,984 $2,984 $0 $ 2,984 $2,984 $2,984 FY 04/05 $2,984 $0 9/8/2003 9/16/2003 9/16/2003 2 SAVINGS ARE CUMULATIVE ACTIVITIES N 04-003 Use different toner product M PT 2500 1400 South Wolf Road, Wheeling, IL $ 8,642 $4,938 $ 3,704 $ 4,938 $ 8,642 $4,938 One time $0 $0 9/8/2003 9/16/2003 9/16/2003 2 Appro ved 4938 and FY03 N 04-004 Renego tiated trash service GM 8600 345 M acClausland Ct, Cheshire, CT $15,195 $14,026 $ 1,169 $ 14,026 $ 15,195 $14,026 02/28/06 $14,026 $12,857 9/8/2003 9/16/2003 9/16/2003 2 N 04-005 Remove excess water tap for lawn sprinkler system PH 8000 3000 Fo xmeyer Way, Washington Ct. House, OH NA 9/8/2003 9/16/2003 9/16/2003 NA VOID Did no t o ccur - could not resolve. N 04-006 Renego tiated trash service RED 8670 100 Adams Street, Clinton, M A $23,106 $23,106 $0 $ 23,106 $23,106 $23,106 03/15/04 $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-007 Reduced o ffsite sto rage to M arlbo rough MM G 1100 275 Gro ve Street, Newton, M A $1,572 $ 1,572 $0 $1,572 $1,572 $ 1,572 One time $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-008 Created CCO program for cardbo ard recycling rebate PH 8000 9 Agean Drive, M ethuen, M A $1,080 $ 1,080 $0 $1,080 $ 1,080 $ 1,080 FY 05/06 $ 1,080 $ 1,080 9/8/2003 9/16/2003 9/16/2003 2 N 04-009 Relo catio n of equipment MM G 1100 275 Gro ve Street, Newton, M A NA 9/8/2003 9/16/2003 9/16/2003 NA VOID On orig sheet--Kathy Q. cannot identify N 04-010 Renego tiated trash service HAWK 8660 600 Co unty Ro ad, Westbro ok, M A $ 716 $716 $0 $ 716 $716 $716 FY 05/06 $716 $716 9/8/2003 9/16/2003 9/16/2003 2 N 04-011 R&D Lab Relocation RED 8670 812110th Ave North, Go lden Valley, M N 55427 $0 $ 6,540 NA $0 $0 9/8/2003 9/16/2003 9/16/2003 NA N 04-012 Remove spot cleaning service fro m co ntract M PT 2500 1400 South Wolf Road, Wheeling, IL $ 4,680 $4,680 $0 $ 4,680 $4,680 $4,680 FY 05/06 $4,680 $4,680 9/8/2003 9/16/2003 9/16/2003 2 N 04-013 Reduced o ffsite sto rage of Furniture MM G 1100 275 Gro ve Street, Newton, M A $1,265 $ 1,380 $0 $1,265 $ 1,265 $ 1,380 FY 05/06 $0 $0 9/8/2003 9/16/2003 9/16/2003 2 $ 1380 FY 05/06 N 04-014 Consolidate, eliminate storage RED 8670 812110th Ave North, Go lden Valley, M N 55427 $10,166 $5,304 $ 4,862 $ 5,304 $ 10,166 $5,304 FY 05 $5,304 $0 9/8/2003 9/16/2003 9/16/2003 4 N 04-015 Renego tiation of Shredding Services co ntract M PT 2500 700 Locust Street, Dubuque, IA $ 5,650 $6,780 $0 $ 5,650 $5,650 $6,780 FY 05/06 $0 $0 9/8/2003 9/16/2003 9/16/2003 2 $ 5650 04/3390 FY05-06 N 04-016 Investigate, cancel and reco ver mo nies fo r M CI a/c MM G 1100 275 Gro ve Street, Newton, M A $ 4,378 $4,378 $0 $ 4,378 $ 4,378 $4,378 One time $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-017 Renego tiate Plant Services M PT 2500 1400 South Wolf Road, Wheeling, IL $1,530 $ 1,836 $0 $1,530 $ 1,530 $ 1,836 FY 05/06 $ 1,836 $ 1,836 9/8/2003 9/16/2003 9/16/2003 2 CC approved 1530 N 04-018 Disposal o f sto rage unit M PT 2500 5 Countryview Road, M alvern PA $12,985 $15,582 $0 $ 12,985 $12,985 $15,582 FY 05/06 $15,582 $15,582 9/8/2003 9/16/2003 9/16/2003 2 N 04-019 Replace old copiers with new Ikon equipment MM G 1100 275 Gro ve Street, Newton, M A $ 6,794 $ 8,153 $0 $ 6,794 $6,794 $ 8,153 06/30/08 $ 8,153 $ 8,153 9/8/2003 9/16/2003 9/16/2003 2 N 04-020 Redeploy 35 task chairs/13 desks fro m M arlborough M PT 2500 220 Davidson Avenue, So merset NJ $0 $ 17,596 NA $0 $0 9/8/2003 9/16/2003 9/16/2003 NA N 04-021 Nego tiate new paper and co ffee pro ducts MM G 1100 275 Gro ve Street, Newton, M A $ 8,121 $10,828 $0 $ 8,121 $8,121 $10,828 FY 05/06 $10,828 $10,828 9/8/2003 9/16/2003 9/16/2003 2 N 04-022 Replace electro nic time clocks in high traffic bay areas AHI 8710 700 Waterfront Drive, Pittsburgh, PA $ 7,547 $10,063 $0 $ 7,547 $7,547 $10,063 FY 05/06 $10,063 $10,063 9/8/2003 9/16/2003 9/16/2003 2 N 04-023 Nego tiate new Iron M o untain Co ntract 1year MM G 1100 275 Gro ve Street, Newton, M A $1,506 $2,008 $0 $1,506 $ 1,506 $2,008 07/01/04 $ 502 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-024 Nego tiated coffee based upon usage MM G 1100 275 Gro ve Street, Newton, M A $1,350 $ 1,080 $ 270 $1,080 $ 1,350 $ 1,080 FY 05/06 $ 1,080 $ 1,080 9/8/2003 9/16/2003 9/16/2003 2 N 04-025 Redeploy 10 task chairs fro m M arlbo ro ugh site M PT 2500 220 Davidson Avenue, So merset NJ $ 3,980 NA $0 $0 9/8/2003 9/16/2003 9/16/2003 NA N 04-026 Redeploy 12 task chairs fro m M arlbo ro ugh M PT 2500 220 Davidson Avenue, So merset NJ $ 4,776 NA $0 $0 9/8/2003 9/16/2003 9/16/2003 NA N 04-027 Eliminate Storage Facility M PT 2500 1400 South Wolf Road, Wheeling, IL $1,593 $ 1,911 $0 $1,593 $ 1,593 $ 1,911 FY 05 $ 1,911 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-028 Eliminate 2-Way Nextel Radios MM G 1100 275 Gro ve Street, Newton, M A $ 1,614 $ 2,152 $0 $ 1,614 $1,614 $ 2,152 FY 05 $ 2,152 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-029 Fo rce complaince with Corpo rate Express Standards AHI 8710 Waterfront/Pennwoo d/Cranberry Woo ds PA $7,831 $ 7,831 $0 $7,831 $7,831 $ 7,831 One time $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-030 Renego tiate Janitorial Services GM 8600 345 M acClausland Ct, Cheshire, CT $1,200 $ 1,200 $0 $1,200 $ 1,200 $ 1,200 09/01/04 $ 500 $0 9/8/2003 9/16/2003 9/16/2003 2 CC approved 1200 N 04-031 Nego tiate credit fo r unperfo rmed HVAC M aint GM 8600 345 M acClausland Ct, Cheshire, CT $2,108 $ 2,108 $0 $2,108 $2,108 $ 2,108 One time $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-032 Install new water filtratio n systems AHI 8710 700 Waterfront Drive, Pittsburgh, PA $ 4,960 $3,968 $ 992 $ 3,968 $4,960 $3,968 FY 05/06 $3,968 $3,968 9/8/2003 9/16/2003 9/16/2003 4 N 04-033 Install new water filtratio n systems/4772 year after RED 8670 812110th Ave North, Go lden Valley, M N 55427 $ 2,375 $4,772 $0 $ 2,375 $2,375 $4,772 FY 05/06 $0 $0 9/8/2003 9/16/2003 9/16/2003 2 FY05=1987 net/FY06 2386 net N 04-034 Change illumination schedule to reflect work schedule RED 8670 812110th Ave North, Go lden Valley, M N 55427 $ 3,940 $ 5,910 $0 $ 3,940 $3,940 $ 5,910 FY 05/06 $ 5,910 $ 5,910 9/8/2003 9/16/2003 9/16/2003 2 N 04-035 Renego tiate Janitorial Services RED 8670 100 Adams Street, Clinton, M A $ 416 $ 624 $0 $ 416 $416 $ 624 FY 05/06 $ 624 $ 624 9/8/2003 9/16/2003 9/16/2003 2 N 04-036 Changed to Addeco Temp M PT 2500 380 Russell Street, Hadley M A $1,456 $ 2,184 $0 $1,456 $ 1,456 $ 2,184 FY 05/06 $ 2,184 $ 2,184 9/8/2003 9/16/2003 9/16/2003 2 Final appro val 3/2/04 based on paperwork Discontinue Plant Services - add to internal N 04-037 respo nsibilities M PT 2500 380 Russell Street, Hadley M A $440 $ 660 $0 $440 $ 440 $ 660 FY 05/06 $ 660 $ 660 9/8/2003 9/16/2003 9/16/2003 2 Final appro val 3/2/04 based on paperwork N 04-038 Renego tiate HVAC M aintenance M PT 2500 380 Russell Street, Hadley M A $403 $ 440 $0 $403 $ 403 $ 440 FY 05 $ 440 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-039 Avoid purchasing new screen-obtain fro m SLC Clo sure M PT 2500 700 Locust Street, Dubuque, IA $ 190 NA $0 $0 9/8/2003 9/16/2003 9/16/2003 NA N 04-040 Value engineer two co ncurrent electrical pro jects AHI 8710 51Pennwoo d Place, Cranberry Wo ods PA $13,198 NA $0 $0 9/8/2003 9/16/2003 9/16/2003 NA Appro ved without paperwork N 04-041 Remove o ld scrap fro m trailers, return GM 8600 1130 Commerce Blvd, Swedesbo ro NJ $3,150 $5,400 $0 $3,150 $ 3,150 $5,400 FY04 $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-044 Nego tiate lower recycling sorting/dump fees PH 8000 280 Dividend Road,Ro cky Hill, CT $8,133 $12,200 $0 $8,133 $ 8,133 $12,200 FY 05 $12,200 $0 9/8/2003 9/16/2003 9/16/2003 2 Abso rb maintenance temp into facilities temp N 04-045 respo nsibilities M PT 2500 380 Russell Street, Hadley M A $954 $ 1,280 $0 $954 $954 $ 1,280 One time $0 $0 9/8/2003 9/16/2003 9/16/2003 2 N 04-046 Lo wer rates for interim UPS maintenance RED 8670 812110th Ave North, Go lden Valley, M N 55427 $ 2,036 $2,036 $0 $ 2,036 $2,036 $2,036 FY04 $0 $0 9/8/2003 9/23/2003 9/23/2003 2 N 04-047 Nego tiate lower labo r rates fo r repair service PH 8000 280 Dividend Road,Ro cky Hill, CT $1,436 $ 2,461 $0 $1,436 $ 1,436 $ 2,461 FY 05 $ 2,461 $0 9/8/2003 9/23/2003 11/5/2003 4 N 04-048 Nego tiate lower labo r rates fo r repair service PH 8000 9 Agean Drive, M ethuen, M A $1,687 $2,892 $0 $1,687 $ 1,687 $2,892 FY 05 $2,892 $0 9/8/2003 9/23/2003 9/23/2003 2 N 04-049 Nego tiate lower plant maintenance rate/incr quality RED 8670 812110th Ave North, Go lden Valley, M N 55427 $403 $ 690 $0 $403 $ 403 $ 690 FY 05/06 $ 690 $ 690 9/8/2003 9/23/2003 9/23/2003 2 N 04-050 Nego tiate w/different vendo r for pastries RED 8670 812110th Ave North, Go lden Valley, M N 55427 $ 3,288 $5,637 $0 $ 3,288 $3,288 $5,637 FY 05 $5,637 $0 9/8/2003 9/23/2003 9/23/2003 2 N 04-051 Nego tiate lower labo r and parts rates GM 8600 345 M acClausland Ct, Cheshire, CT $330 $ 660 $0 $330 $ 330 $ 660 FY 05 $ 660 $0 9/8/2003 11/5/2003 11/5/2003 3 N 04-052 Nego tiate lower labo r and parts rates PH 8000 280 Dividend Road,Ro cky Hill, CT $530 $ 1,060 $0 $530 $ 530 $ 1,060 FY 05 $ 1,060 $0 9/8/2003 11/5/2003 11/5/2003 3 N 04-053 Redistribute old furniture from Draper clo sure M PT 2500 1400 South Wolf Road, Wheeling, IL $468 NA $0 $0 9/24/2003 11/5/2003 11/5/2003 NA N 04-054 Renego tiate material handling labo r charges GM 8600 345 M acClausland Ct, Cheshire, CT $330 $ 660 $0 $330 $ 330 $ 660 09/30/04 $ 330 $0 10/8/2003 11/5/2003 11/5/2003 3 N 04-055 Renego tiate material handling labo r charges PH 8000 280 Dividend Road,Ro cky Hill, CT $530 $ 1,060 $0 $530 $ 530 $ 1,060 09/30/04 $ 530 $0 10/8/2003 111/05/03 11/5/2003 3 SHARING RESULTS PROMOTES PARTICIPATION N 04-056 N 04-057 Redefine scope/meet expectatio ns on airline install Renego tiate material handling labo r charges AHI RED 8710 8670 51Pennwoo d Place, Cranberry Wo ods PA 100 Adams Street, Clinton, M A $ 2,682 $1,420 $2,682 $2,840 $0 $0 $ 2,682 $1,420 $ 1,420 $ 2,682 $2,682 $2,840 One time 09/30/04 $0 $ 1,420 $0 $0 10/8/2003 10/8/2003 11/5/2003 11/5/2003 11/5/2003 11/5/2003 3 3 H S N ew ve ndor wo n't sign. Approved thro ugh FY04 need ongoing invoices. Need FY05 invo ices to N 04-058 Renego tiate waste remo val co ntract AHI 8710 800 Waterfront Drive, Pittsburgh PA $ 3,353 $6,705 $0 $ 3,353 $3,353 $6,705 FY05 $0 $0 10/8/2003 11/5/2003 11/5/2003 3 substantiate continued savings. N 04-059 Revamp recept duties-more efficient,discontinue temp M PT 2500 700 Locust Street, Dubuque, IA $ 9,850 NA $0 $0 10/8/2003 11/5/2003 11/5/2003 3 N 04-060 Change extinguisher inspectio n frequency. GM 8600 65 Sunnyslo pe Avenue, Tewksbury, M A $ 150 $ 300 $0 $ 150 $150 $ 300 09/30/04 $150 $0 10/13/2003 11/5/2003 11/5/2003 3 N 04-061 Renego tiate Waste management pricing PH 8000 2700 North America Drive, West Seneca NY $1,356 $ 2,712 $0 $1,356 $ 1,356 $ 2,712 09/30/08 $ 2,712 $ 2,712 10/13/2003 11/5/2003 11/5/2003 3 N 04-062 Energy Savings - Valve and Trap Replacement M PT 2500 700 Locust Street, Dubuque, IA $18,077 $18,077 $0 $ 18,077 $18,077 $18,077 FY 05 $18,077 $0 10/15/2003 11/5/2003 11/5/2003 4 N 04-063 Labor charge install heat, ducts, valves, traps, therm M PT 2500 700 Locust Street, Dubuque, IA $ 10,000 NA $0 $0 10/23/2003 11/5/2003 11/5/2003 4 N 04-064 Nego tiate lower waste removal Co st GM 8600 65 Sunnyslo pe Avenue, Tewksbury, M A $286 $ 572 $0 $286 $ 286 $ 572 10/15/04 $310 $0 10/23/2003 11/5/2003 11/5/2003 4 MAKE EVERYONE A PARTICIPANT IN FINDING SAVINGS & GETTING REWARDS