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Lucid Brochure Full 2012

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Lucid Support Serives

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Lucid Brochure Full 2012

  1. 1. IT Project Delivery &Employment Solutionswww.lucid-support.com 01908 690000
  2. 2. Temporary, Project, Interim, Backfill StaffLucid supports its Clients by providing: Consultancy, Management, Design, Development, Administration,Installation and Support based Specialists across the whole spectrum of technologies and skills including:(but not limited to) mainframe, midrange, software development, database, network, security, server,desktop, helpdesk and bespoke environments.Lucid has an in-house IT System which has been developed over the years to provide a very fast and accuratesearch of available and relevant candidates to suit your needs.Lucid’s team of experienced account/service delivery managers are highly skilled, technically trainedand know exactly what they are looking for, saving you the time and effort required to read un-relevantand unsuitable candidate CV’s.What you can expect: Full Accountability & Available 24/7/365 - Access to the Perfect Candidates - Each and every client is assigned a full Internal Database of over 150,000 IT based account management team which consists of: Consultants and Engineers with internal systems designed to access relevant candidates quickly and efficiently. Access to Account Director, 2.5 million on-line Candidates plus National Senior Service Delivery Manager (Main POC), and Local Advertising campaigns. We have Account Manager, consultants in EVERY City and Town in the UK. Resource Manager and Precision - Back office Administrator; Lucid will supply two “relevant” Candidate CV’s within 24 hours of receiving the requirement Which means you will always be looked or, if preferred, a market-place cost evaluation after no matter who is on holiday, in a report. We will NOT inundate you with CV’s, meeting or generally un-available. We do not, under any circumstances send out Mobile Numbers are supplied as standard. blanket or unsolicited CV’s. All candidates submitted, will have been fully vetted, given the Experience and Knowledge - full job description, telephone interviewed by a Lucid’s Senior management team has minimum of two Lucid staff members and over 50 years combined experience of IT reference checked. For certain roles technical Recruitment & Project Delivery Solutions tests are also possible. covering a large portfolio of solutions Top Class Communication - and projects. Whether it be taking the details of a technical specification, representing your company to Professional, Courteous, Friendly with a customer, delivering a training course or High Integrity - presenting to a board of Directors our Lucid operates a Karma Neutral Policy, Account Management team are experienced which means you will be told the truth. and proactive communicators, they have the This can sometimes be painful but we ability to communicate at all levels and are find honesty is always the best policy. excellent listeners.Providing a solution to your problems
  3. 3. Testimonials““Thank you and your team for the rapid turnaround “For several years we have found the people at Lucidfinding a resolution for this problem. I continue to be to be extremely helpful and consistently responsive toimpressed with your service and level of commitment.” our changing needs” Change, Configuration & Release Manager - IT Director – CAT Plc National IT Vendor “The team find Lucid are very proactive in building,“From my very first telephone conversation with vetting and meeting prospective candidates andthe guys at Lucid I could tell that we would end up very reactive should any minor issues arise duringdoing business with them. All staff are professional, placement. Lucid suffered more teething problemsattentive and very polite. Even though my requirement than any other supplier during the restructuring ofwas not in their specialist field they treated it no differ- the back-office but displayed excellent professionalismently and found me the right candidates within 24 in ensuring contractor expectations were managedhours. I have used them many times over the last few appropriately and impact was minimised. We alsoyears, and will continue to do so, as they have recognise the exceptionally high service levels shownproved they are a top class employment business." to their contractors, the team and subsequently the end-customer.” Director - National Construction Programme Manager - Master Vendor for“Just a quick note to thank you for your making our Johnson & Johnson Pharmaceuticalsrecruitment process as smooth as possible; I realise “Which ever department I deal with within Lucid,that on more than one occasion notice was very be it resourcing, accounts, or the managementshort and your urgent attention to our request was team, the service is always the same; prompt,appreciated, candidate selection was spot on, giving professional and - importantly - friendly.”me extra time to deal with the project, Thankyou. ” Service Delivery Manager – Capita Project Delivery Manager - Large Local Government/Council “I am writing to tell you what a great job Lucid has done for me with a recent requirement for a contract“I must say, that having dealt with various agencies, I systems engineer. The effort & communication wasfind Lucid to be way ahead of the others.” simply outstanding.” IT Director – Aston Martin IT Director - Large Microsoft Reseller Testimonials
  4. 4. Skills Matrix Infrastructure Networks Data Management Microsoft Microsoft Server OS (NT, 2003-2010) CISCO Catalyst Net App FAS Series Active Directory Nexus V Series Exchange Routing Metrocluster Desktop (NT, XP, Vista, Win 7) ASA Clustermode Remote Desktop Services (TS) PIX Snap Manager Clustering VPN On Command Network Load Balancing Wireless SMS / SCCM / MOM / SCOM Sharepoint SQL Blades HP Other HP Procurve HP EVA DELL Juniper 3PAR IBM Polycom P2000 / 4000 CISCO UCS Dell Force 10 MSA Brocade MSL Extreme Virtual Connect Avaya Servers HP EMC VNXe DELL VNX IBM VMAXe APPLE Recover Point Replication MgrUnified Computing Cisco UCS IBM N-Series HP Blade Matrix V7000 vBlock XIV FlexPod Security/Malware Symantec Endpoint Protection Dell Equallogic Altris Compellent Checkpoint McAfee Other Mimecast Fibre Switches Cisco MDS Messagelabs Brocade UPS/APC Racking Kits/Cabinets Network Cabling Lotus Notes / DominoConsultancy / Project ManagementDesign & DevelopmentAnalysis / AdministrationInstallation & Support (1st, 2nd, 3rd Line) Providing a solution to your problems
  5. 5. Skills Matrix End User Computing Virtualisation Other Citrix Access Gateway VMware vSphere ESXi Other Cisco Call Manager Branch Repeater vCenter Unity Command Center SRM VOIP Edgesight Monitoring vCD / vCO OCS Easy Call vCO Ops Suite Merchandising Server vShield Mainframe (CICS/Cobol) NetScaler Config Manager AS400 PW Manager Capacity Planner Unix (all flavours) Profile Management vFabric Linux Provisioning Server Web Development Secure Gateway CRM Smart Auditor ERP (SAP/ORACLE/ Web Interface MS/QAD/SAGE) Workflow Studio SOX Complience XenClient XenDesktop XenApp 4/5/6 Xen Server Microsoft Remote Desktop Microsoft Hyper-V Software Development C App-V System Centre VMM C++ Hyper-V & VMM C# Remote App Visual Basic SCCM ActiveX ADA Pascal ASP .NET VMWare View (VDI) Cognos Thin App BizTalk vSphere Mobile Phone Platforms Delphi Perl JavaThin Client Wyse Database Oracle 5 - 11g HP Oracle Financials 11i IGEL DB2 SQL Server Other AppSense EM/AM/PM MS Access Thin Print MYSQL Ingress Skills Matrix
  6. 6. For more information about how we canhelp you or for a no obligation quote please contact us: Lucid Support Services Ltd Witan Court, 305-311 Upper Fourth Street, Central Milton Keynes, MK9 1EH Tel: 01908 690000 / Fax: 01908 690001 www.lucid-support.com

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