This document describes an emotional and social intelligence workshop provided by Hay Group. The workshop aims to help managers and key contributors develop skills in self-awareness, managing emotions, and social skills to improve leadership and collaboration. Research shows that emotional intelligence is highly correlated with strong performance. The workshop uses assessments, coaching, and exercises to help participants understand how their emotions and social skills impact results and develop an improvement plan. The goal is for participants to leave with increased confidence and effectiveness in driving business goals.

1. Driving
performance
together
Emotional and Social
Intelligence workshop
Developing emotionally and socially intelligent
managers and key contributors. In today’s fast,
fickle business environment effective leadership
and collaboration are critical. Yet achieving the
results you want, and need, under such conditions
can be frustrating and success fleeting
www.haygroup.com

2. Self-aware,
organizationally adept…
and performance driven

3. Developing emotionally and
socially intelligent managers
and key contributors
In today’s fast, fickle business environment
effective leadership and collaboration are
critical. Yet achieving the results you want, and
need, under such conditions can be frustrating
and success fleeting.
Effective managers and key contributors know that their impact comes not just
from their professional skills and knowledge, but also from their ability to manage
their emotions, understand and influence others, and successfully navigate
through the jungle of organizational culture, politics, structures and processes.
Hay Group can help develop managers and key contributors with the emotional
and social intelligence required to drive your organization forward and achieve
the results you need, when you need them, regardless of the situation.
The good news:
it’s never too late to
develop emotional
and social competencies
Daniel Goleman

4. Emotional and Social Intelligence workshop
A critical ingredient
in improving results
Combining 60 years of Hay Group research
linking leadership behavior and business
results and the ground breaking work of
Daniel Goleman, a pioneer in the study of
emotional and social intelligence, our one-
day workshop will equip your managers
and key contributors with the insights and
actions they need to be more effective in
their particular roles. How effective?
n Hay Group research shows that emotional intelligence is twice
as important as cognitive abilities in predicting outstanding
employee performance, and accounts for more than 85 per cent
of star performance in top leaders
n In one client company, divisions managed by leaders with strong
emotional intelligence outperformed earnings’ goals by 20 per cent
n In another organization the performance of highly emotionally
and socially intelligent sales representatives was more than
double that of their less effective peers.
our research reflects a
significant performance advantage
for managers who display high
levels of emotional intelligence

5. www.haygroup.com
A journey of growth and
development that starts
with awareness
Our studies show that once they are made aware
of their abilities, limitations and issues, individuals
can increase their emotional and social
intelligence by following a clear step-by-step
process and personal development plan – exactly
what they receive from the Hay Group workshop.
Participants are assessed using the Boyatzis, Goleman and Hay Group Emotional and
Social Competency Inventory, a proven 360 assessment tool which is used by thousands
of managers in hundreds of organizations around the globe. They receive feedback,
including verbatim comments from their managers, peers, direct reports, and even
clients and customers if they wish.
During the workshop participants will be provided with individual coaching on
these results, gain practice in new behaviors they need to develop, and create a
personal improvement plan. They also receive a year’s subscription to Pathfinder,
Hay Group’s online development tool.

6. Tying personal behavior
to business results
Led by expert Hay Group facilitators, our
Emotional and Social Intelligence Workshop
focuses on those insights and behaviors that
today’s managers and key contributors must
have if they are to successfully drive or achieve
your desired business results.
Through e-learning, group discussion, videos and exercises, participants quickly
learn how their individual emotions and behavior impacts both their performance
and that of their team or group.
Workshop participants will:
n develop practical techniques to manage themselves and their teams
productively in the face of challenges or stress
n identify personal perspectives, beliefs and bias that hamper their
effectiveness in working with others
n learn the importance of resilience and adaptability in driving performance
n gain an understanding of the importance of empathy in understanding
and motivating others
n learn how to leverage their own emotions, their understanding of others,
and their knowledge of the organization’s culture, politics, and processes
to collaborate across boundaries, and increase their impact and influence
in today’s flatter, matrixed organization.

7. A platform for better
leadership and collaboration
At first glance, emotional / social intelligence
may appear to be a soft, superficial aspect of
leadership and performance. But as workshop
participants and their organizations quickly
learn, it is actually a crucial element in managing
and collaborating effectively, to drive results.
Participants walk away with not only a new understanding of themselves and why
they tend to ‘do what they do,’ but also an increased confidence in their ability to
work with others, to manage and lead, and ultimately to increase their contribution
to the growth and success of the organization.
Organizations find that those who have attended this workshop are more capable
of managing the stress of today’s business environment, more adept at adapting
to continually changing business dynamics, and – most importantly – are more
effective when it comes to executing on business goals and driving results…
no matter what the situation.
the only way you
can manage well
under stress is to rely
on emotional intelligence
Daniel Goleman

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Hay Group is a global management consulting firm that works with
leaders to transform strategy into reality. We develop talent, organize
people to be more effective and motivate them to perform at their
best. Our focus is on making change happen and helping people and
organizations realize their potential.
We have over 2600 employees working in 85 offices in 47 countries.
Our clients are from the private, public and not-for-profit sectors, across
every major industry. For more information please contact your local
office through www.haygroup.com.