Scanned with CamScanner Running Head: NEEDS ASSESSMENT ASSIGNMENT NEEDS ASSESSMENT ASSIGNMENT Needs Assessment Assignment Name: Gabrielle McNeely Institutional Affiliation: Strayer University Needs Assessment Assignment Title: Needs Assessment Specific Purpose: To notify diverse organizations, regarding the aspect of needs assessment and human service leadership. General Purpose: The main goal of this research is looking at economic changes in human service which are the leadership crisis, which explains the decrees of experienced leaders wanting to work in a nonprofit organization setting. Research has discovered that the workers in human services do not want to transition into upper management positions (Watson &Hoefer, 2014). Other economic changes in human services depend on leaders being diverse and relatable to all races, genders, and ages in the workplace. Thesis Statement: According to our (Lu, 2013), research reveals political and pragmatic forces outweigh economic rationality in human service contracting decisions. Government contracted human service programs can pose a threat to government employees by causing job loss and wage reductions. Introduction Government contracting is heavily influenced by different groups of actors within the government such as public employees, who can influence the government contracting decisions. Nonprofit organizations can serve local communities better than government agencies. Also, at times, the demand for human services outweighs what the government contract provisions for, and the government cannot satisfy or meet the needs of everyone. Lu also revealed that states with stronger non-profit advocacy are more likely to contract out their human service production. A more open-ended approach is to use the Internet so that people can describe what they like if they are current consumers or what services they would like if they were to use your program in the future. Provide an easily accessible part of the website for people to request more information or for making suggestions about your services. Also, make sure that someone responds on a daily basis. A word of caution: do not over-rely on the Internet to obtain feedback on your services. Not all of your consumers can access the Internet, and be mindful that overusing Internet surveys can be perceived as pestering. Attention Getter: Did you know that in the human services field, the person or entity paying for the service is usually not the consumer of the service (except in those few instances where clients pay full fee)? Body Because many organizations experience more demand for their service than what their resources will allow, because dissatisfied clients who leave the agency can be replaced by someone else on a waiting list, and because funding limitations force agencies to reduce services, agency staff may tend to treat their consumers with less care and consideration (Hasenfeld, 2015). The term customer is.

1. Scanned with CamScanner
Running Head: NEEDS ASSESSMENT ASSIGNMENT
NEEDS ASSESSMENT ASSIGNMENT
Needs Assessment Assignment
Name: Gabrielle McNeely
Institutional Affiliation: Strayer University
Needs Assessment Assignment
Title: Needs Assessment
Specific Purpose:
To notify diverse organizations, regarding the aspect of needs

2. assessment and human service leadership.
General Purpose:
The main goal of this research is looking at economic changes
in human service which are the leadership crisis, which explains
the decrees of experienced leaders wanting to work in a
nonprofit organization setting. Research has discovered that the
workers in human services do not want to transition into upper
management positions (Watson &Hoefer, 2014). Other
economic changes in human services depend on leaders being
diverse and relatable to all races, genders, and ages in the
workplace.
Thesis Statement:
According to our (Lu, 2013), research reveals political and
pragmatic forces outweigh economic rationality in human
service contracting decisions. Government contracted human
service programs can pose a threat to government employees by
causing job loss and wage reductions.
Introduction
Government contracting is heavily influenced by different
groups of actors within the government such as public
employees, who can influence the government contracting
decisions. Nonprofit organizations can serve local communities
better than government agencies. Also, at times, the demand for
human services outweighs what the government contract
provisions for, and the government cannot satisfy or meet the
needs of everyone. Lu also revealed that states with stronger
non-profit advocacy are more likely to contract out their human
service production.
A more open-ended approach is to use the Internet so that
people can describe what they like if they are current consumers
or what services they would like if they were to use your
program in the future. Provide an easily accessible part of the
website for people to request more information or for making
suggestions about your services. Also, make sure that someone
responds on a daily basis. A word of caution: do not over-rely
on the Internet to obtain feedback on your services. Not all of

3. your consumers can access the Internet, and be mindful that
overusing Internet surveys can be perceived as pestering.
Attention Getter:
Did you know that in the human services field, the person or
entity paying for the service is usually not the consumer of the
service (except in those few instances where clients pay full
fee)?
Body
Because many organizations experience more demand for their
service than what their resources will allow, because
dissatisfied clients who leave the agency can be replaced by
someone else on a waiting list, and because funding limitations
force agencies to reduce services, agency staff may tend to treat
their consumers with less care and consideration (Hasenfeld,
2015). The term customer is used as a metaphorical expression
to convey the importance of treating people with care and
dignity. One should be cautious, however, about applying too
literally the language of business in designing human service
programs. Asking staff, for example, to refer to their homeless
clients, or adolescent delinquents, or substance-abusing service
consumers as “customers” could feel awkward and insincere.
A common form of governance for human services
organizations is a Board of Directors/Board of Trustees. Their
primary function is to protect the organization. According to
(Hoefer& Watson, 2014), there are four ways the board of
trustees governs human service organizations: facilitating that
the government attains the expected legal obligations, while in
operation as per its vision and mission as well as shielding the
assets of the business, ensuring the organization is operating
efficiently and ensuring that the perspectives and viewpoints of
the members are represented. The responsibilities of the board
fall into four major categories:
i. Legal and fiduciary,
ii. Oversight,
iii. Fundraising, and
iv. Representation of constituencies and viewpoints.

4. Common funding practices for human services, programs
include fundraising programs, donor pyramids, annual
campaigns raise funds, direct mail/solicitation for money,
special events, and government contracts.
Since there is greater competition for resources it affects human
services because non-profit superintendents tend to function in
a field that has rare properties as well as augmented rivalry for
those resources. Funding from the government at local, state,
and federal levels are strained as a result of political burden in a
bid to reduce the rates of taxes. Contracted payments to
nonprofit organizations are often delayed for months, causing
non-profits to face financial problems (Watson &Hoefer, 2014).
In human services, the number of skills being required are
greater now for human service agencies because the range of
skills needed to cope in a difficult environment is greater now
than before. Administrators need to be knowledgeable in
budgeting, supervision, and human resources, advocacy,
community collaboration, and fundraising. The need for
evidence-based practices is important because in order to
receive funding and resources the organizations must become
more effective in how they serve the needs of clients and how it
can be measured which is why their use of technology is
important and has been incorporated in organizations.
If the client continues, an intervention plan involving the
achievement of specific objectives gets agreed upon mutually
between the agency and the client.
· Is there only one pathway, or are there multiple pathways
through the system?
· After going through the intake, if the client is referred to a
specialist, the client must return to a central point before going
on to a second specialist, or can the first specialist make a
direct referral?
· Can a client go directly to a specialist, thus bypassing a
central intake?
· How permeable are the agency’s boundaries to admitting
people (e.g., eligibility requirements, waiting lists, and

5. bureaucratic “red tape”)?
· What alternative pathways are open to clients if their
conditions change or their objectives are not met?
· If certain objectives are met, but others are not, what does the
agency do?
· Can clients who prematurely discontinue be recycled back into
the agency’s program at a later point?
References
Hasenfeld, Y. (2015). What exactly is human services
management?.
Lu, J. (2013). How political are government contracting
decisions? An examination of human service contracting
determinants. Public Administration Quarterly, 37(2), 182–207.
Watson, L. D., &Hoefer, R. A. (2014).Developing nonprofit and
human service leaders: Essential knowledge and skills.
Thousand Oaks, CA: Sage Publications.
Assignment 2 - Submit Here
Gabrielle McNeely on Fri, Feb 07 2020, 2:50 PM
12% highest match
Submission ID: ef38dfc5-d8a1-4759-8e65-1295b80eacce
· NAA.docx
Word Count: 1,029
Attachment ID: 2553737713
· 12%
Feedback to Learner 0.00/175
2/19/20 12:27 AM
This paper do not address the requirements of your assignment
Gabrielle. Please review the assignment criteria and redo.

6. Running Head: NEEDS ASSESSMENT ASSIGNMENT
NEEDS ASSESSMENT ASSIGNMENT
Needs Assessment Assignment
Name: Gabrielle McNeely
Institutional Affiliation: Strayer University
Needs Assessment Assignment
Title: Needs Assessment
Specific Purpose:
To notify diverse organizations, regarding the aspect of needs
assessment and human service leadership.
General Purpose:
The main goal of this research is looking at economic changes
in human service which are the leadership crisis, which explains
the decrees of experienced leaders wanting to work in a

7. nonprofit organization setting. Research has discovered that the
workers in human services do not want to transition into upper
management positions (Watson &Hoefer, 2014). Other
economic changes in human services depend on leaders being
diverse and relatable to all races, genders, and ages in the
workplace.
Thesis Statement:
According to our (Lu, 2013), research reveals political and
pragmatic forces outweigh economic rationality in human
service contracting decisions. Government contracted human
service programs can pose a threat to government employees by
causing job loss and wage reductions.
Introduction
Government contracting is heavily influenced by different
groups of actors within the government such as public
employees, who can influence the government contracting
decisions. Nonprofit organizations can serve local communities
better than government agencies. Also, at times, the demand for
human services outweighs what the government contract
provisions for, and the government cannot satisfy or meet the
needs of everyone. Lu also revealed that states with stronger
non-profit advocacy are more likely to contract out their human
service production.
A more open-ended approach is to use the Internet so that
people can describe what they like if they are current consumers
or what services they would like if they were to use your
program in the future. Provide an easily accessible part of the
website for people to request more information or for making
suggestions about your services. Also, make sure that someone
responds on a daily basis. A word of caution: do not over-rely
on the Internet to obtain feedback on your services. Not all of
your consumers can access the Internet, and be mindful that
overusing Internet surveys can be perceived as pestering.
Attention Getter:
Did you know that in the human services field, the person or
entity paying for the service is usually not the consumer of the

8. service (except in those few instances where clients pay full
fee)?
Body
Because many organizations experience more demand for their
service than what their resources will allow, because
dissatisfied clients who leave the agency can be replaced by
someone else on a waiting list, and because funding limitations
force agencies to reduce services, agency staff may tend to treat
their consumers with less care and consideration (Hasenfeld,
2015). The term customer is used as a metaphorical expression
to convey the importance of treating people with care and
dignity. One should be cautious, however, about applying too
literally the language of business in designing human service
programs. Asking staff, for example, to refer to their homeless
clients, or adolescent delinquents, or substance-abusing service
consumers as “customers” could feel awkward and insincere.
A common form of governance for human services
organizations is a Board of Directors/Board of Trustees. Their
primary function is to protect the organization. According to
(Hoefer& Watson, 2014), there are four ways the board of
trustees governs human service organizations: facilitating that
the government attains the expected legal obligations, while in
operation as per its vision and mission as well as shielding the
assets of the business, ensuring the organization is operating
efficiently and ensuring that the perspectives and viewpoints of
the members are represented. The responsibilities of the board
fall into four major categories:
i. Legal and fiduciary,
ii. Oversight,
iii. Fundraising, and
iv. Representation of constituencies and viewpoints.
Common funding practices for human services, programs
include fundraising programs, donor pyramids, annual
campaigns raise funds, direct mail/solicitation for money,
special events, and government contracts.
Since there is greater competition for resources it affects human

9. services because non-profit superintendents tend to function in
a field that has rare properties as well as augmented rivalry for
those resources. Funding from the government at local, state,
and federal levels are strained as a result of political burden in a
bid to reduce the rates of taxes. Contracted payments to
nonprofit organizations are often delayed for months, causing
non-profits to face financial problems (Watson &Hoefer, 2014).
In human services, the number of skills being required are
greater now for human service agencies because the range of
skills needed to cope in a difficult environment is greater now
than before. Administrators need to be knowledgeable in
budgeting, supervision, and human resources, advocacy,
community collaboration, and fundraising. The need for
evidence-based practices is important because in order to
receive funding and resources the organizations must become
more effective in how they serve the needs of clients and how it
can be measured which is why their use of technology is
important and has been incorporated in organizations.
If the client continues, an intervention plan involving the
achievement of specific objectives gets agreed upon mutually
between the agency and the client.
· Is there only one pathway, or are there multiple pathways
through the system?
· After going through the intake, if the client is referred to a
specialist, the client must return to a central point before going
on to a second specialist, or can the first specialist make a
direct referral?
· Can a client go directly to a specialist, thus bypassing a
central intake?
· How permeable are the agency’s boundaries to admitting
people (e.g., eligibility requirements, waiting lists, and
bureaucratic “red tape”)?
· What alternative pathways are open to clients if their
conditions change or their objectives are not met?
· If certain objectives are met, but others are not, what does the
agency do?

10. · Can clients who prematurely discontinue be recycled back into
the agency’s program at a later point?
References
Hasenfeld, Y. (2015). What exactly is human services
management?.
Lu, J. (2013). How political are government contracting
decisions? An examination of human service contracting
determinants. Public Administration Quarterly, 37(2), 182–207.
Watson, L. D., &Hoefer, R. A. (2014).Developing nonprofit and
human service leaders: Essential knowledge and skills.
Thousand Oaks, CA: Sage Publications.
Assignment 2 - Submit Here
Gabrielle McNeely on Fri, Feb 07 2020, 2:50 PM
12% highest match
Submission ID: ef38dfc5-d8a1-4759-8e65-1295b80eacce
· NAA.docx
Word Count: 1,029
Attachment ID: 2553737713
· 12%
Feedback to Learner 0.00/175
2/19/20 12:27 AM
This paper do not address the requirements of your assignment
Gabrielle. Please review the assignment criteria and redo.