3. Table of Contents
Cultural Awareness
Cultural Attitude
Cultural Knowledge & Skills
Cultural Diversity
Diversity to Multiculturalism
Summary
Resources
4. Cultural awareness, or cultural sensitivity, is being
aware that cultural differences and similarities
exist, while not judging people based on that. A
non-judgmental mindset lets you observe
cultural differences without labelling them as
'good' or 'bad', or 'right or wrong’. Instead, we
can grow to embrace our gifts.
Awareness
cultural
4 STAGES OF AWARENESS
UNCONSCIOUS INCOMPETENT
CONSCIOUS INCOMPETENT
CONSCIOUS COMPETENT
UNCONSCIOUS COMPETENT
5. cultural
Attitude
STAGE II: DEFENSE
People at this stage are still threatened by difference,
that's why they try to minimize it.
STAGE I: DENIAL
The People accept differences as being deep and legitimate.
From Ethnocentrism…
… to Ethnorelativism
People in this stage don't really believe in cultural differences; they think people
who are behaving differently don't know any better.
By Milton Bennett
The people have had an indication that their value system may not be the
absolute, and they're not happy about it.
STAGE IV: ACCEPTANCE
STAGE III: MINIMIZATION
STAGES V & VI: ADAPTATION AND INTEGRATION
In these stages, behavior as well as attitudes change
effortlessly.
6. Cultural
Conditioning
Perception
Checking
Journaling Live & Learn
-Observing
-Imitating
-Reinforcing
-Internalizing
-Spontaneous
manifestation
mind interprets
what the eyes
see and gives it
meaning
Write about
yourself as a first,
your thoughts,
beliefs, biases, etc.
Then change to
various narratives.
cultural
Knowledge & Skills
Live, play, make
mistakes, learn
…one day,
inspire!
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LEARN > CHANGE > GROW > LIVE
“The only way that we can live is if we grow.
The only way we can grow is if we change. The
only way we can change is if we learn. The only
way we can learn is if we are exposed. And the
only way that we are exposed is if we throw
ourselves into the open.”
C. Joybell
9. The Strengths of Cultural Diversity
Diversity
increases
productivity and
collaboration
Diversity supports the
idea that every person
can make a unique and
positive contribution to
the larger society
Diversity enhances our quality
of life and increases overall
well-being for both
individuals and communities
10. Ignoring the Importance of cultural diversity
A lack of diversity can unintentionally create a hostile environment and
contribute to higher social tension.
Monoculture can lead to a full cultural decay.
Regress in learning, decrease tolerance and resiliency.
Widening wealth & health disparity (very rich and very poor)
Art becomes freakish and sensationalistic instead of
creative and original
When diplomacy is mistaken for impartiality
Society concerned with sensationalism & displaying affluence
11. Driving Engine
Cultural competence is
therefore the working
engine, using all its
components, to effectively
interact, work, and
develop meaningful
relationships with people
of diverse cultures
Education
Active Listening
Empathy
Engagement
12. Embrace ME
Empower ALL!
I don’t see myself as a doctor or a
healer; I see my part as a coach, a
facilitator, (participant). Offerings,
aids, donations, benefits, welfares
are all essential, but not sustainable,
fast-acting Band-Aid at best.
Education is that process of
facilitating thinking, and I will
encourage my clients to acquire
their learning, gaining their skills,
with their values, their morals, their
beliefs, and by their own personal
development in order to step into a
new life and a new world that we
journey together.
World will see change, not because
of people, RATHER our narratives!
I’m excited to share my presentation with everyone, so thank you for giving me the opportunity – I’m sharing my cover page here with all the required info; my name is Jeanne Chan (people call me MJ), I’m a student with CDI College, we are in the communication fundamental module, and my professor is Mr. Mazdak Pourjafar, and I’m sharing the topic Cultural Competence
First, I want to share with you why I chose Cultural Competence - BC Cultural competence is the full PICTURE, it connects all the components of today’s modern communication (and we are going dive into what those components are shortly); and more importantly, Cultural competence IS the gateway to Multiculturalism (and here, once reaching Multicultural state is where we gain the courage & the ability to advocate for others; it’s why I believe this is the key – a voice to make a difference for the difference!) so…
what does Cultural competence look like for an individual – in practice, in the real world?
Cultural competence is the ability of a person to effectively interact, work, and develop meaningful relationships with people of various cultural backgrounds. Cultural background (is AKA and what most ppl refer to Cultural Diversity); and this includes the beliefs, customs, and behaviors of people from different groups. AND Gaining cultural competence is a lifelong process of increasing self-awareness, aligning appropriate attitude, developing social skills and behaviors around diversity. It goes beyond tolerance, let’s no longer say “we can tolerate difference, or we can settle for differences, let’s live, let’s start simply embrace our differences.
As mentioned, we will be talking about the 4 main elements of cultural competence (awareness, attitude, knowledge & skills); and I will also touch on Cultural Diversity, and how Diversity leads to Multiculturalism – and in summary, how Cultural Competency come into play. And finally followed by all the resources & references I’ve used.
Cultural awareness, or cultural sensitivity, is being aware that cultural differences and similarities exist, while not judging people based on that. A non-judgmental mindset lets you observe cultural differences without labelling them as 'good' or 'bad', or 'right or wrong'. Instead, we grow to embrace our gifts.
And there are 4 stages of cultural awareness: unconscious incompetent, conscious inc, conscious comp, and lastly unconscious comp (and at this stage is where we see what I’ve mentioned earlier about going beyond tolerance and acceptance, bc any society, globally, in fact, our humanity one day can be, at this stage…of embracing differences)
and next, I want to use a model created by Milton Bennett, we are looking at the aspect of adjustment: attitudes toward cultural difference. As your awareness of culture increases, your attitude toward cultural difference likewise evolves. The model summarize and describes the journey from ethnocentrism to ethnorelativism: So, what does this look like?
From ETHNOCENTRISM …
STAGE I: DENIAL
People (or what was once referred to as the superior culture) in this stage, they don't really believe in cultural differences; they think people who are behaving differently cuz they don't know any better
-people tend to impose their own value system on others, knowing that they're "right "and other people are "confused."
-They believe the way they behave is natural and normal and the way other people behave, if different, is wrong and misguided.
-Now at this stage, the people are not threatened by cultural differences because they simply don't believe (therefore, don’t accept). Generally, people in this stage have limited contact with people different from themselves and thus have no experiential basis for believing in other cultures.
STAGE II: DEFENSE
We are still with the superior culture; people have had an indication that their value system may not be absolute, and they're not happy about it. (why? Bc, they feel they are the superior culture) - they strongly believe that other cultures are decidedly inferior. So, their internal / hidden narrative is saying “Well, this may be how things are, but it is not the way things should be."
-Unlike people in the denial stage, those in this defense stage do believe in cultural difference and have accepted the reality of it, but they are deeply threatened by it.
-HOWEVER, They know better than to try to impose their values on others, but they view other cultures negatively and prefer to have little or no contact with those who are different.
STAGE III: MINIMIZATION
People at this stage are still threatened by difference, that's why they try to minimize it.
-but they don't think that those who are different are inferior, misguided, or unfortunate (this also shows the threat)
-Rather, they believe that the differences are real but not especially deep or significant, that as different as people are, they are still more similar than dissimilar.
We are different on the surface, but underneath we share many of the same values and beliefs. -Now, if people in the denial stage deny difference and people in the defense stage accept but demonize difference, then people in the minimization stage will try to trivialize difference.
Here comes the light; the change …
… to ETHNORELATIVISM
STAGE IV: ACCEPTANCE
The people start to accept differences as being deep and legitimate.
-They know other people are genuinely different and accept the inevitability of other values and behavioral norms.
-They still find some of these behaviors hard to deal with or accept, but they are not threatened by them, nor do they judge them as wrong or bad.
-They do not adopt many of these behaviors for themselves nor adjust their own behaviors to be more culturally sensitive, but they have a more tolerant and sympathetic attitude.
-They are neutral, not positive, about differences. Difference, to them, is a fact of life.
STAGES V & VI: ADAPTATION AND INTEGRATION
In these stages, behavior as well as attitudes change effortlessly. (remember I asked you to keep the word “narrative”) – this is the reason why? If you recall, in our prior modules, we studied CBT on how our thoughts, emotions, body sensations, and behavior are all connected? Remember that, so narratives translate to thoughts – thoughts to emotions – emotions shape a host of aspects (i.e., perception, judgement/reasoning) which in turn manifest behaviors. Hence, unconsciousness >> and unconsciously = effortlessly.
-The people have gone from being neutral about difference to being positive.
-They not only accept cultural differences but are willing and able to adjust their own behavior to conform to different norms.
-They are able to empathize (not sympathize) with people from different cultures. In many ways, they become what is known as bi-cultural or multicultural, effortlessly adjusting their behavior to suit the culture of the people they're with, "style switching," in other words.
-They do not give up their own birth culture's values and beliefs, but they do integrate aspects of other cultures into it. (I love vegan food & I enjoy salsa dancing)
**In the integration stage, certain aspects of the other cultures become part of their identity.
What is cultural diversity in simple words?
The definition of cultural diversity refers to differences among ALL people bestowing (gifting us) with: I see diversity as a gift; and so, from the very beginning of each of our lives, we already bear gifts, the very first gift is in fact…OUR DIFFERENCES! As you can see, I am all about changing narratives.
In addition to its intrinsic value, diversity provides important social and economic benefits. With improved learning and health, increased tolerance, and opportunities to come together with others
In my closing... I want to share what I have learned, and how I relate and fit into this?
I don’t see myself as a doctor or a healer; I see my part as a coach, a facilitator, (participant). BC you see, what’s out there like Offerings, aids, donations, benefits, welfares are all essential (crucial at times), but these are not sustainable, like a Band-Aid, fast-acting at best.
Education is that process of facilitating thinking, and I will encourage my clients to acquire their learning, gaining their skills, with their values, their morals, their beliefs, and by their own personal development in order to step into a new life and a new world that we journey together.
World will see change, not because of people, RATHER of our narratives! I pray that we deeply take this in, as we are all born with the gift of “different” exceptional & rare, Therefore, I will embrace me, so I can empower ALL – THANK YOU!