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Lunch&Learn June 2012
- 1. Jasonwray.net, LLC 114 W 2nd Street, 2nd FL PO Box 61 Roanoke, IN 46783 260.676.2350 www.jasonwray.net
- 3. Items you may use in the Cloud • Email • Hosted Exchange • Documents • Google Drive • Microsoft SkyDrive • Microsoft SharePoint Hosted • Dropbox • Backup • Vault Managed Backup (shameless plug)
- 5. Hybrid Cloud • Servers/Local Applications • Keep certain programs running local, while others run in Cloud • Store documents locally or online • Backup • BDR (Backup Disaster Recovery) – push only data to cloud once per day – during off hours; store more data onsite • Desktops • Run your desktop programs on hosted machine, but have local device (iPad!!!) that you use to access this.
- 6. Cloud Products • Online Backup • Free 60 Day Trial http://backup.jasonwray.net • eVault Email Security • Hosted Exchange • Hosted Microsoft Sharepoint
- 7. Remote Monitoring Services • Desktops, Servers, Routers, Switches, Printers • Remote Access, Antivirus, Updates/Patches • Scripts, Scheduled Reboots, Installations • One low monthly price per device • Desktops = $8/mo • Servers = $30/mo • Router/Switch/Printer = $5/mo • Monitoring only, no bundled hours included
- 8. Managed Services, putting it all together • Remote management of systems • Bundled labor hours each month • Unlimited Remote hours each month • Helpdesk services • Managed Print Services • Managed Backup – online and/or on-premise
Editor's Notes
- Welcome everyone to my first Lunch & Learn session. I’m starting off with this slide to make sure you have my updated contact information. Just so everyone is up to date, I am no longer with TriCore Logic, Inc. I have gone back under jasonwray.net, LLC as of the beginning of 2012. My wife, Sarah, is helping with answering phones & scheduling of appointments. I also have a contractor base of technicians at my disposal, and can pull in any of these techs at anytime I need, even nationwide. These techs are background checked, drug tested, and I can hand pick the ones that have certain certifications as I need them. Usually I will pick the same person to service a particular area. I have been very pleased with how this has worked so far this year, and some of you have had the opportunity of having one of these techs out at your office. The point of this lunch today is to get you up to speed on cloud products that I am offering, but I also want to answer questions you may have about cloud services in general. As much as I would like to sell you on some of these cloud products today, my intention is to educate you on the cloud, so I am putting my sales pitch off until the end of the session, and only if we have time to go over those. So let’s get right to it. CLICK!
- Is it looking cloudy outside? Of course it is, because everything is moving to the cloud. Let’s begin by defining what the cloud is – the Internet. Easy as that. There are different varieties and terms that you may hear thrown around – hybrid cloud, hosted services, online services, but they all come back to one thing, the Internet. Hybrid cloud is one I want to touch on later, because it is somewhat different, but let’s focus on cloud first. CLICK!
- Items you may use in the Cloud. The biggest of these is (CLICK) email. If you have not heard of (CLICK) Hosted Exchange, what rock have you been hiding under? Seems like everyone is talking about doing hosted email, and hosted Exchange is the product that everyone tries to sell. Hosted Exchange has it’s place. I even moved to it for my email since I figured if I was going to sell it, I better test drive it. It is nice for smaller offices, but there is a break-even point where the cost of the hosted is more than purchasing a server & hosting it in your office. I figured this out a while back & it’s about 13 users. If you have more than 13 users in your office, it will cost you about the same price to have your own server with Microsoft Exchange, and have someone like me install that for you. I did not include the cost of maintenance on the server & such, because you are still going to have maintenance costs with the hosted side as well. You are still going to have problems, and you need to consider that when you purchase this product (HINT HINT). You will want to purchase from someone who can support it, and either include that cost with their product (HINT HINT), or can give you an estimate of what it’s going to cost ongoing to support it. Questions? CLICK!Documents – This is another biggie in the cloud, with lots of questions around it that I won’t be able to dive into today. The services available for this are a dime a dozen, but the big players are (CLICK) Google, and Microsoft. As far as security goes, Microsoft SharePoint is going to be the best, and I can get you the details of that some other time. All of them are secure enough, because they require you to sign on in same fashion to be able to access the website where they are hosted. Google Drive just came out with a downloadable program that you can install on your desktop. SharePoint allows you to map drives to your document locations. All of these products can be shared with other users, either in your organization or outside. SharePoint is mostly for within your organization though, and would be difficult to setup for outside users. Questions? CLICKBackup – Backup is another big one & prices are dropping on this. Online storage costs are so low right now, and it makes complete sense to store more & more online. Online backup is easy, so long as you have internet connection, you can schedule this to run at any time. You don’t have to worry about it happening, as long as your computer is powered on, and connected. There are may services available – free or otherwise – but you will only hear about (CLICK) my service today. It can be managed by someone like me, I can get alerts and let you know when it fails, send you reports on a regular basis to show that it’s working. And there are many different pricing plans to get you started – you can backup single computers, servers, entire networks. The biggest downside is bandwidth, and how much can you push through the pipe in the amount of time you have. On the next slide I have a scenario which I will show… CLICK
- (CLICK)Take a 10GB backup, which would be about the size of many people’s music collection and pictures, along with office documents. (CLICK)Here are the times it would take to upload that size over some common connection speeds. A typical DSL connection at home would upload (NOT DOWNLOAD) at 512Kbps. You are only going to see the 10Mbps on a Comcast or FIOS higher-tier connection. CLICK
- Hybrid Cloud is very interesting. There are a lot of advantages to this for larger businesses. This allows you to keep certain things in the cloud, while keeping others within your own infrastructure. There are way too many scenarios to go over in our timeframe today, but I will hit a couple of hot topics on this. (CLICK) Servers/Local Applications (read slide), (CLICK) Backup (read slide), (CLICK) Desktops (read slide) (CLICK)
- Now for my sales pitch. Some of the products I offer are … (see slides).
- The benefit of allowing me to have remote monitoring capabilities is crucial for your business. In the last year, I have found that by having this option for my contract clients has allowed me to keep systems running, avert crisis of failed systems, and know ahead of time before an issue is going to occur. Accidents still happen, and disasters still strike; no plan is foolproof. This monitoring option, though, does cover about 95% of items, and keeps both you & I from scrambling in most cases. Remote monitoring includes LogMeIn Pro remote access for you & I both, Vipre Antivirus, MalwareBytes, Patch Management for Windows & some 3rd party products. Remote monitoring services can be purchased for individual desktops, servers, or your entire office, and does not have to be combined with any bundled hours of any sort. By having the remote monitoring agents installed, it allows for our companies to work much closer together to keep your machines running smoothly.
- By putting it all together we come up to the heart of ManagedServices. Being able to manage your devices saves all of us time & headache. It’s a small price to pay to know before a crisis occurs, and to know that your data and important business information is accessible or can be accessible quickly in the time of need.