Never go back to tape again! Learn about the advantages of Cloud Backup and the considerations in defining your strategy at both the diocese and church level.

1. Cloud Backup Solutions
Joe Luedtke
Liturgical Publications Inc
jluedtke@4lpi.com
@cathtechtalk

2. • The Risks We Need to Manage
• How to Effectively Manage Them
• Cloud Backup Models
• Cloud Backup Solutions:
• Features
• Choices
• Pricing

3. Why is a Church
Bulletin Company
Talking About
Technology?

5. Technology
is not a
panacea

8. • Accidental data loss
• System failures
• Hardware crashes
• Fraud
• Theft
• Natural disasters
Risks

9. • Of course you need
backups
• Accidental data loss
requires retention of
incremental backups
• Theft and natural
disasters requires
offsite backups
• Fraud may require
point-in-time backups
Mitigating These Risks

10. A story of
good
technology,
with,
unfortunately,
bad
processes,
and
insufficiently
skilled
personnel

11. Their Data Center had:
• Cabling not just
unlabeled, but laying on
the floor
• Dot matrix print spewing
printer dust into the
servers
• Cardboard boxes on top
and next to server racks
limiting ventilation
• And an enterprise class
backup system that cost a
lot of money, but failed
every day

12. Backing Up Critical
Parish Information
• Weekly backups to a
separate medium
• Weekly QuickBooks
backup procedures
• Monthly offsite backups
• Quarterly verifications
• No, the diocese isn’t
responsible
• Keep Quickbooks current

13. IT General Controls
• Good processes start with documenting them
and end with testing them
• IT General Controls come in two flavors and you
need both:
• Preventative Controls – Controls that prevent
failures
• Detective Controls – Controls that detect
failure in other controls.

14. Backup Controls
for LPI’s Online Donation System, WeShare

15. Backup Controls
# Control Type
1 Daily Backups Preventative
Quarterly Review Detective
PCI Level 1 Audit Report Detective
2 Quarterly Restore Test Detective
3 Encrypted Backups Preventative
Annual Review Detective
4 Data Center SSAE-16
Review
Detective

16. Mozy Pro

17. Cloud-based Backup Solutions
Pros:
 By definition, your backups
are “off-site”
 Pay as you go; pay as you
grow
 Simple to use
 Setup and forget about it
(both good & bad)
 One file / one subdirectory
restores are a breeze
Cons:
- 1st Full Backup could take
weeks
- Restores will take longer
- Need to do the math on
the pay as you go service
costs
- May drive upgrades to
bandwidth
- Trust is a perceived issue
- Can cause account /
password proliferation

18. Three Cloud-Based Strategies
• Barebones – Just protect what’s absolutely
critical
• i.e. Quickbooks DB, CMS DB/Backups, My
Documents Folder
• Hybrid – Your Cloud Backup isn’t you’re only
backup
• Fully In the Cloud – All backups are based in
the cloud

19. Barebones
Just backup critical files
• My Documents folder
• Quickbooks (*.qbw)
• Church Management System backups
• Some CMS come with their own cloud backup
solution (i.e. ParishSoft’s Parishbackup.com)
• Cloud Solutions:
• Google Drive – 1st 15 Gigs Free
• Dropbox – 2 Gig Free, 100 Gig = $99/ year
• Challenges:
• Account proliferation and control
• No Centralized Management – Dropbox for
Business $750/year for 5 users

20. Hybrid
• Local and Cloud-
based Storage
• Some traditional
tape vendors are
starting to move
this way.

21. Hybrid
Continued:
Leverage Your
Application
Vendor

22. Hybrid
Continued:
LPi’s cloud-
based server
provider

23. www.seekandfind.com
• Publishes 4100 church bulletins weekly online
• Average file size is 5 meg
• 4100 X 5 X 12 weeks = 240 Gig online
• Rackspace.com
and rsync
• Decentralized
storage
• Rackspace.com
comes with free
daily snapshots
• And a 50 Meg
Internet pipe!

24. Email
• Unfortunately, most church mailboxes already are
backed up in the cloud
• Cloud solutions are great, but it’s the mishmash of
@gmail.com, @yahoo.com, @hotmail.com, and
heaven’s forbid, @aol.com that I struggle with
• Alternatives:
• Google Apps for Non-Profits – Its free for
churches, reduced cost for schools
• Diocese email programs
• LPi’s WeConnect program - $2/mailbox/month

25. Fully in the Cloud
• iBackup
• MozyPro
• CrashPlan
• BackBlaze

26. • Starts at $9.95/month for 100 Gig
• Additional solutions for:
– MS Exchange Servers – w/ single mailbox
restores
– SQL Servers
– Sharepoint
– Supports Windows, Mac, Linux
• Can ship starter storage transfer devices

27. • $19.95 / month / computer
• Servers and extra $6.99 / month
• Costs go up after 50 Gig per server
• Includes Data Shuttle starter drives for
extra cost
• Very mature UI
• Backed by EMC, an enterprise class
storage vendor
• Just introduced AD integration

28. • $9.99 / computer w/ no diskspace limit
when purchasing 3+ licenses
• Security focused
– Legal & compliance holds
– Private network options w/ public, private
keys
– LDAP and AD integration
• Claims top bandwidth performance
• No direct Exchange or SQL Support

29. • $5 / month / computer
• No size limit
• More workstation / end-user focused
than server / enterprise focused
• Continuous backup
• Automatic encryption

30. The Wrap UP
• Just because you can’t see the backup devices
doesn’t mean you shouldn’t trust them.
• However, as this saying goes, trust by verify
• Verify through documented policies and
procedures and periodic control tests.
• Talk to each other; that the mission of DISC
• And help your churches, if you think you’re
confused with the options imagine how that jack-
of-all-trades support person is in the church.

31. Thank You
Joe Luedtke
President, Liturgical Publications
jluedtke@4lpi.com
@cathtechtalk