1. List of Templates for CAT II (T16 to T28)
(Empathise Phases)
13 Templates
20CDT23 – Design Thinking
2. List of Templates for CAT II – 13 Templates
• T16: POEMS Framework
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• T24: SAM Framework for Insight Mining / Need Finding
• T25: SPICE Framework for Understanding &Uncovering Deep User Needs
• T26: Sample Need Statements
• T27: Documenting Insights and Needs
• T28: Persona Canvas
• T17: Empathy Map - To Generate Interview Question
• T18: Journey Map - To Generate Interview Question
• T19: Combined Empathy Map & Journey Map - To Generate Questions
• T20: User Interview Notes
• T21: Post Interview Discussion : About the Interviewee
• T22: Post Interview Discussion : About the Process
• T23: Post Interview De-brief Presentation
3. Phase II : Empathise
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4. T16 : POEMS Framework
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5. 6/10/2022 List of Templates for CAT II 5
T17 : Empathy Map - To Generate Interview Question
6. T18 : Journey Map - To Generate Interview Question
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7. T19 : Combined Empathy Map & Journey Map - To
Generate Questions
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8. T20 : User Interview Notes
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9. T21 : Post Interview Discussion : About the Interviewee
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10. T22 : Post Interview Discussion : About the Process
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11. T23 : Post Interview De-brief Presentation
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12. T24 : SAM Framework for Insight Mining / Need Finding
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13. T25: SPICE Framework for Understanding
&Uncovering Deep User Needs
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14. T26: Sample Need Statements
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