Cheat sheet mock interview (1)

CONFIDENTIAL | Copyright 2013 1
Career Service
Manager

The Mock Interview module provides students
the ability to conduct and record practice
interviews. The module is ready with thousands
of pre-recorded questions which students and
advisors may choose from to build a custom
mock interview. Managers may also provide
feedback and rate each student’s performance.
Summary

Student
Interface

The Mock Interview feature is
found under the Resources
main menu. There is also a
shortcut on the user's
homepage.
Managers may assign or limit
access per student with the
Mock Interview user right
located in the student’s account.
Student Homepage

Recommended Interviews
A Recommended Interview is a
group of interview questions
created by the Career Services
Office. These may be targeted to
different majors, degree levels or
year in school.
My Mock Interviews
My Mock Interviews contains a
group of interview questions
created by the user.
Viewing Interviews

My Mock
Interviews

Creating an Interview
Name the Interview or copy questions from an existing Mock Interview.

View the list of categories.
There are several questions
related to each category.
Click the arrow to open the
section and view the related
questions.
Choosing a Question

Click the Add button to include
the question in the interview.
Each question has a max time
to respond. The duration will
show the total time of the
entire mock interview.
Managers may edit the max
time to answer each question.
Adding a Question

Scroll over the added
question to edit.
Click the red X to remove or
the blue arrows to reorder.
Modifying a Question

Review the title, number of questions and
duration of the mock interview.
Change the Interviewer if desired. The system
will choose one by default, although some
questions might be given by a another
interviewer.
Click the Start Your Mock Interview button to
begin immediately. Once the interview is
taken, editing the questions will be no longer
available.
Click the Save and Take Interview Later
button to take at a later time.
Saving the Interview

Impress

First check the Audio and Video
Settings. Allow the site to exert the
user’s webcam and microphone.
Adjust any settings necessary
during the test. After testing,
practice a question.
Audio and Video Settings

Read the introduction for recording the interview response. The user will
have 30 seconds to prepare after each question plays. The response time
will be limited but the user can stop recording to end sooner. Read the
introduction for preparing for the practice question.
Impress Introductions

The interviewer’s window will
highlight when the question is
being asked. The question will
display on the top and the
question number will show at the
bottom.
Practice a Question

The responder’s window will
highlight during the response.
The timer shows at the top of
the screen. If the response is
complete before time is up, click
the Stop Recording Answer
button.
Practice a Response

After the practice question, replay the response, retry, go back to the settings or
begin the mock interview. Read the introduction before the interview begins. Once
the interview has started there is no pause or stop.
Completing the Practice

Answer all interview questions. There is no feature to retry a single response or
go back once the interview has started. After completing all the questions,
review the interview, request feedback or exit.
Completing the Interview

Review the
Interview

The review section of the mock interview
allows the user to review the questions and
answers.
Users can view the answer only and repeat if
necessary.
A link of the recorded interview can be
created and shared. Users can enter a
passcode if they would like added privacy.
A request for feedback can be sent to the
Career Services Office.
If a user is unhappy with the recorded
interview, they may delete. This will not
delete the created interview questions, only
the attempt to respond. The user can retake
the same mock interview again and again.
Reviewing the Interview

Click the Request Feedback button to
fill out the feedback form. Enter Y/N to
receive feedback from the Career
Services Office. Enter the email
addresses to send to other recipients
and then click Submit.
Requesting Feedback

Click the Share Interview button to fill
out the share form. Enter a passcode
to ensure privacy. Click Save
Passcode or View The Link.
Sharing the Interview

Manager
Interface

The Mock Interview feature is found on the left hand navigation bar. Managers with
Super User rights or the Mock Interview user right will have access to the feature.
Manager Interface

Interview attempts
are grouped as
pending, completed
or other. To review
an interview attempt
click on the date and
time stamp.
Interview Attempts

Rate each response
with a rating of zero to
5 stars. List any
additional comments
and save or move to
the next question and
return back to edit.
Entering Feedback

After completing feedback for
each interview question, click the
Save and Submit Feedback to
Student button. A review window
will appear with a summary of
the entire feedback given. Click
Submit Feedback or cancel to go
back and edit.
Submitting Feedback

The attempted interview list shows the status and rating. The rating
on the list is an average automatically calculated of all the interview
questions rated.
Viewing Status and Ratings

The student can view the feedback in the review window
of the Mock Interview once feedback has been submitted.
Student View of Feedback

Recommended
Interviews

The Interviews main tab shows the created interviews by the career services
office, Recommended Interviews, and the interviews created by students
Student Created Interviews. To build a new Recommended Interview click
Add New.
Recommended Interviews

Give the interview a name or copy from an existing. If the Mock Interview should
be limited to a group of students, select which academic fields the screening
should take place: Major, Degree Level and/or Class Level.
Creating a Recommended Interview

View the list of categories.
There are several questions
related to each category.
Click the arrow on the right to
open the section and view
the questions.
Manager can edit the
Category Names using the
picklist: Video Questions
Categories.
Viewing the Questions

Click the Add button next to
the question to include it into
the interview.
Each question has a max time
to respond. When adding
more questions the duration
will add the total time of the
mock interview.
Managers may edit the
duration of the max time to
answer each question.
Adding a Question

Scroll over the added
question to edit.
Click the red X to remove
or the blue arrows to
reorder.
Editing a Question

Change the Interviewer if desired. The system will choose a interviewer with the
most recorded questions that were selected. Some questions may be asked by
other interviewers. Save and go back to the list.
Saving the Interview

Mock Interview
Settings

The Setup tab allows managers to customize the interview questions, create
and edit interviewers and manager the shared questions. The Mock Interview
module is ready with thousands of prerecorded interviews. Managers can add,
disable and edit each interview question.
Set-Up

To add a new question, go to
the Questions tab under Set Up
and click Add New. Type the
question, pick a category, and
upload the video file. Change
the interviewer and response
time if desired.
Interview Questions

To add a new interviewer go to
the Interviewers tab under Set Up
and click Add New. Type the
Name and choose the image file.
Interviewers

Shared Questions are a list of custom interview questions created by CSM
schools in which they allow other institutions to view and use.
To view this list go to the Shared Questions sub-tab under Set Up. If interested in
using a question, click Import to add it to the list of local questions.
To share a custom interview question, go to the Questions sub-tab under Set Up
and click the More Filters button. Choose “Yes” for the Custom filter and apply
the search. Click the Share button next to the question to share.
Shared Questions

Settings
&
Tools

Manager User Rights
For Full Edition sites, staff must have the proper user rights to manage the feature.
Go to Tools | Users | within the manager account, the user may have Administrator
access, if not, the Mock Interview (Create/Edit) user right will be needed.

Student User Rights
Students must have
the user right to use
this module.
Go to the Account tab
located under the
Main tab within the
student’s account.
Select the appropriate
rights and save.

System Settings
Review all the system settings by going to Tools | System Settings | Supplemental
Modules | Mock Interview. Change any settings necessary and Save Selections.

System Messages
Review and customize all system messages by going to Tools | Emails |
System Messages | Keyword: Mock Interview and apply the search. All
messages can be edited or disabled.

Picklists
Review all picklists. Values may be
added, renamed or deleted. Go to Tools
and Picklists to manage. Keyword any
defaulted or custom field name to find
the related picklist.

Create a report by clicking on Reporting on the left hand navigation bar. Click Add
New and choose Mock Interview for the Base Class. Select which fields you
would like in the report, then filter by Created date if needing to capture a
particular timeframe.
Reporting

Please take this short 12
question quiz to help reflect on
the presentation of Mock
Interviews.
Mock Interview Quiz

Mock Interview Quiz
1. What is a Recommended Interview?
a) A group of questions created by Employers
b) A single question recommended by a Current Student
c) A group of questions created by the Career Services Office
d) A single question recommended by a Mentor
2. What is the order for students to create a Mock Interview?
a) Begin the Interview
b) Choose the Interview Questions
c) Choose an Interviewer
d) Name the Mock Interview
e) Order the Interview Questions
3. Once the Interview is taken, editing the questions will no longer be available.
True or False
4. The response time will be limited but the user can stop recording to end
sooner. Managers have access to adjust the time for each question.
True or False
5. Users can pause, stop or retry a response during the interview.
True or False
6. What functions may be done when the reviewing the interview attempt?
a) Watch question and answer
b) Watch answer only
c) Request feedback
d) Share a link
e) All the above
7. Users can create a passcode when sending a shared link of their Mock Interview
to ensure privacy.
True or False
8. In the Manager view, each interview attempted is categorized in one of these
options.
a) Pending
b) Completed
c) Other
d) All the above
9. What are the User Rights managers must have in order to view Mock Interviews?
a) Super User Administrator
b) Super User No Tools
c) Use Mock Interview (create/edit)
d) User Mock Interview (read only)
e) All the above
10. The Mock Interview module is ready with thousands of prerecorded interviews.
Clients can add, disable and edit interview questions.
True or False
11. Match what tabs you can perform the action.
Manager Tab Action
a) Interviews 1. Change the Response Time
b) Interview Attempts 2. Create a Mock Interview
c) Set Up Interviews 3. Send Feedback to Students
d) Set Up Questions 4. Upload a new Interviewer
12. What’s the order to share a custom question?
a) Choose Yes in the custom field and apply search
b) Click More Filters in the Questions sub-tab
c) Click the share button next to the interview question
d) Click Set-Up
e) Go to Mock Interviews

Results
1. What is a Recommended Interview?
a) A group of questions created by Employers
b) A single question recommended by a Current Student
c) A group of questions created by the Career Services Office
d) A single question recommended by a Mentor
2. What is the order for students to create a Mock Interview?
d) Name the Mock Interview
b) Choose the Interview Questions
e) Order the Interview Questions
c) Choose an Interviewer
a) Begin the Interview
3. Once the Interview is taken, editing the questions will no longer be available.
True
4. The response time will be limited but the user can stop recording to end
sooner. Managers have access to adjust the time for each question.
True
5. Users can pause, stop or retry a response during the interview.
False
6. What functions may be done when the reviewing the interview attempt?
a) Watch question and answer
b) Watch answer only
c) Request feedback
d) Share a link
e) All the above
7. Users can create a passcode when sending a shared link of their Mock Interview
to ensure privacy.
True
8. In the Manager view, each interview attempted is categorized in one of these
options.
a) Pending
b) Completed
c) Other
d) All the above
9. What are the User Rights managers must have in order to view Mock Interviews?
a) Super User Administrator
b) Super User No Tools
c) Use Mock Interview (create/edit)
d) User Mock Interview (read only)
e) All the above
10. The Mock Interview module is ready with thousands of prerecorded interviews.
Clients can add, disable and edit interview questions.
True
11. Match what tabs you can perform the action.
Manager Tab Action
a2. Interviews 1.Change the Response Time
b3. Interview Attempts 2. Create a Mock Interview
c4. Set Up Interviews 3. Send Feedback to Students
e1. Set Up Questions 4. Upload a new Interviewer
12. What’s the order to share a custom question?
e) Go to Mock Interviews
d) Click Set-up
b) Click More Filters in the Questions sub-tab
a) Choose Yes in the custom filter and apply search
c) Click the share button next to the interview question

Thank you
For more information or questions
call the Help Desk at 1-703-373-7040
Hours: Mon-Fri 9am-8pm ET
(except holidays)

Cheat sheet mock interview (1)

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