Examples of Smart Hospital Optimisation by #hict at Hospital Build Conference Hamburg www.hict.com

1. EXAMPLES OF SMART
HOSPITAL OPTIMISATION
Jan Demey – CEO hict
www.hict.com

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3. Patient Centric Care
New Paradigm
ROLE ?
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4. BEDS
40%
ROLE
Medical
Multidiciplinary
activity center
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5. Source: Harvard Business Review
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6. HOW TO REALISE THIS ?
Some examples
3 dimensions
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8. King Abdulaziz University Hospital - Jeddah
Quality program for
Radiology – Emergency – Logistics
Pharmacy – Intensive care
Hict: Integrated approach Process Improvement & Change management
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9. How to organise around our patient ?
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10. “Change has to come from the people”
Change program in the context to move to a new hospital
building
Development of Patient Centric Hospital Organisation
Hict : co - defining & implementing Operational Model
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12. |
Technology drivers in Healthcare Technology Innovation – my
top 10.
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RFID – Track & Tracing
Personal Health Record
Electronical Medical Prescription
Integration / Authentication / Security
Medical Image & Storage
Telemedicine
E-Health
Lab Automation / Pharmacy Automation
Business Intelligence
Cloud / Data Warehouse /in-out sourcing
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13. Integrated medication flow automation
Hict : concept – partners – integration – project
management - change
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14. Create an independent,
quantitative & qualitative
evaluation of the Barco
Nexxis fully IP-centric
solution for image
distribution in the
operating room compared
to existing AV solutions.
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15. Electronic Medical Record
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16. General Management
Quality Management
Innovation Management
Planners
Medical Staff
Nursing Staff
Patient needs
Facility management
Standard business entities
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17. Todays major challanges in Healthcare ICT
1) Choosing right technology
2) Finding skilled people
3) Integrated financing / monitor payment ( compliancy)
4) Certification of applications
5) Moving to cloud computing
6) Security of data and patient protection
7) Compliancy with taxonomy – ICD10
8) Use of Patient Portals
9) Incorporate mobile technology
10)E-Health (exchange)
Healthcare IT news,
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18. DRIVING TO AN INTEGRATED SHIFT OF
HEALTHCARE
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19. “hict evolved out
of the specific needs present
in the
healthcare sector.”
1. Who is hict?
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20. hict
is an independent
consultancy company for the
healthcare sector
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21. our mission
We help healthcare organisations make
tangible and realistic improvements
in the overall performance, the effective use of resources,
the efficiency of organisational processes and the quality of
their operations.
We provide quality services through
in-depth analysis, independent advice and professional
realisation of projects using proven and customised
methodologies and our expertise in the sector.
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22. hict
provides management consulting to
| healthcare providers
| suppliers of healthcare providers
| public services
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25. SMOQ| Build Operate Transfer
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26. SMOQ| Build Operate Transfer
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27. Healthcare ICT|What is ….
Architecture
Smart Telemedicine
IT Governance
• Audits
• Technical & functional design
• Inventory
• Business case for telemedicine companies
• Define stakeholders, technologies, processes, organisation, outcomes, integrations and
develop/coordinate the whole telemedicine model
• Implement the telemedicine model and assist in change
• Organisational design, incl. ICT commissions, decision taking
• Facilitate integrated care and IT experts discussions
• Usability for end users
E-health enabler
• Assist the hospitals (and their software suppliers) with gathering the necessary certificates
and implementing the secure electronic services to exchange information in healthcare:
Consult RijksRegister, Electronic prescription, Timestamping, Encryption, e-HealthBox…
EPD Services
• EPD vendors  market access
• Tendering process  help a hospital to select an EPD SW
• Define customisation of integration (technically, functionally) and organisational processes
Program & project management
Audit/Optimization/Change
Market Research
• Management of healthcare IT related programs
• Project management with industry expertise
• IT Organisation or integrated care IT related audit in a hospital
• Telemedecine related audits
• Optimization of audited processes and assist in change management
• Business case driven market research for Telemedicine
• Tendering process for IT related topics market research
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28. HR management | Services per subdomain
HRM
Consulting
Services
Staffing
- Quick HR-scan
- Recruitment
management
- Retention
management
- Coaching
- Training
- Mentoring
- Change
management
- Recruit & select
interim
managers
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30. Services
Healthcare
Industry
Expertise
Existing
Methods
Specialised Workshops
Assessments & Audits
Services
Training
Projects
Project Management
Change Management
Coaching & Mentoring
Interim Manegement
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