Building Trust Between Members and the Board <ul><li>by Jamie Notter </li></ul><ul><li>Vice President, Organizational Effe...
http://www.flickr.com/photos/12836528@N00/1303402061
associations  are not easy
3
data http://www.history.navy.mil/photos/images/s-file/s584156c.htm
community http://www.flickr.com/photos/niallkennedy/40727794/
trust http://www.flickr.com/photos/joi/2941559903/
what is trust?
3
what is trust? <ul><li>You are competent. </li></ul><ul><li>You won’t hurt me. </li></ul><ul><li>You will protect me. </li...
how do you build trust?
4
consistency http://picasaweb.google.com/lh/photo/HAmLBMqMy3PQYG3cds1H4Q
transparency http://www.flickr.com/photos/mjkmjk/483130093/
truth
truth http://www.flickr.com/photos/doctorow/2869332715/
letting go http://www.flickr.com/photos/eyeliam/1368228262/in/set-72157600350369019/
consistency transparency truth letting go
there is a bigger problem
trust consistency  transparency truth letting go organizations orders brand message control
maybe our organizations need to be more human
thank you! www.getmejamienotter.com @jamienotter [email_address]
 
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Building Trust Between Board and Members

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Presentation on what trust is and how to build it in the association leadership context.

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Building Trust Between Board and Members

  1. 1. Building Trust Between Members and the Board <ul><li>by Jamie Notter </li></ul><ul><li>Vice President, Organizational Effectiveness </li></ul><ul><li>2010 VAR Local Association Leadership Conference </li></ul><ul><li>March 25, 2010 </li></ul>
  2. 2. http://www.flickr.com/photos/12836528@N00/1303402061
  3. 3. associations are not easy
  4. 4. 3
  5. 5. data http://www.history.navy.mil/photos/images/s-file/s584156c.htm
  6. 6. community http://www.flickr.com/photos/niallkennedy/40727794/
  7. 7. trust http://www.flickr.com/photos/joi/2941559903/
  8. 8. what is trust?
  9. 9. 3
  10. 10. what is trust? <ul><li>You are competent. </li></ul><ul><li>You won’t hurt me. </li></ul><ul><li>You will protect me. </li></ul>
  11. 11. how do you build trust?
  12. 12. 4
  13. 13. consistency http://picasaweb.google.com/lh/photo/HAmLBMqMy3PQYG3cds1H4Q
  14. 14. transparency http://www.flickr.com/photos/mjkmjk/483130093/
  15. 15. truth
  16. 16. truth http://www.flickr.com/photos/doctorow/2869332715/
  17. 17. letting go http://www.flickr.com/photos/eyeliam/1368228262/in/set-72157600350369019/
  18. 18. consistency transparency truth letting go
  19. 19. there is a bigger problem
  20. 20. trust consistency transparency truth letting go organizations orders brand message control
  21. 21. maybe our organizations need to be more human
  22. 22. thank you! www.getmejamienotter.com @jamienotter [email_address]

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