Presentation on what trust is and how to build it in the association leadership context.

2. http://www.flickr.com/photos/12836528@N00/1303402061

3. associations are not easy

4. 3

5. data http://www.history.navy.mil/photos/images/s-file/s584156c.htm

6. community http://www.flickr.com/photos/niallkennedy/40727794/

7. trust http://www.flickr.com/photos/joi/2941559903/

8. what is trust?

9. 3

11. how do you build trust?

12. 4

13. consistency http://picasaweb.google.com/lh/photo/HAmLBMqMy3PQYG3cds1H4Q

14. transparency http://www.flickr.com/photos/mjkmjk/483130093/

15. truth

16. truth http://www.flickr.com/photos/doctorow/2869332715/

17. letting go http://www.flickr.com/photos/eyeliam/1368228262/in/set-72157600350369019/

18. consistency transparency truth letting go

19. there is a bigger problem

20. trust consistency transparency truth letting go organizations orders brand message control

21. maybe our organizations need to be more human

22. thank you! www.getmejamienotter.com @jamienotter [email_address]