1. IBM Cognos Collaboration - Connecting People and Information Together Evgeny Velesevich, Sales Leader CEE, Business Analytics October 26, Prague
2. Cognos 10: Intelligence Unleashed Smarter Decisions. Better Results. Freedom to Think Connect with Others and Simply Do Unified workspace All time horizons Progressive interaction Decision networks Business context Accountability Mobile and Disconnected Integrated Real-time A revolutionary BI workspace delivered on a proven platform with seamless upgrade.
10. Social Software for Business 89% of CEO's believe their customers will expect more collaboration and information sharing over the next five years Capitalizing on Complexity 2010 IBM Global CEO Study Cost and quality of healthcare are complex issues that can benefit from social networking tools that help decision makers form a shared understanding of what the ‘system’ is doing and how to improve it. William Marder, PhD, senior vice president for research at the Healthcare business of Thomson Reuters.
11. Just as people expect from their social networks “ I want to look back at old times we’ve enjoyed.” “ I want to connect and share things with the friends in my life.” “ I want to be updated on what’s new in my friends’ lives.” Sally Richard Donald
12. They also need in their organizations “ I need to easily access decision history in order to learn, reference and create best-practices.” “ I need to easily connect with people who are relevant to the decisions I make.” “ I need to better understand the perspectives of my colleagues.”
28. Customer Quotes (BETA) In making decisions we need to access the right stakeholders and experts. Social Media allows us to bring those people together and access the Trusted Information in Cognos 10. We foresee Connections Activities as a means to capture the knowledge behind why decisions were made Connections Wikis represent the perfect way for our business and IT users to document the requirements and model assumptions used in our Business Analytics implementation
02/17/11 Let’s take a look at what Cognos 10 Business Intelligence is in general – and we consider Cognos 10 a revolutionary BI workspace delivered on a proven platform with seamless upgrade. Talking technically is of course an evolution of a very proven Cognos BI platform foundation and it is not a brand new technology which allows our customers to seamlessly upgrade. A revolution is what we actually offer on top of the platform and it is truly a unified BI workspace which gives all types of users a new level of freedom: - Freedom to THINK, which is provided by a fully interactive and customized user workspace. We gave this topic a hopefully good review before lunch in a session dedicated to IBM Cognos Business Insight user workplace. - Freedom to CONNECT and INTERACT with others, which is provided by very powerful and easy-to use collaboration functions of Cognos 10 BI – and this is our topic today. - And last, but not the least, Freedom to DO whatever you like with your BI content and consume it in any possible way – on mobile devices, as disconnected reports (also a new feature of Cognos 10), in real time – and real-time analytics is now an integral part of the platform.
02/17/11 Cognos 10 delivers built-in collaboration and social networking to fuel the exchange of ideas and knowledge that naturally occurs in the decision-making process and yet today is lost to the organization in disconnected meeting notes, manual processes, emails and people’s notebooks. It does this by enabling you to form communities, capture annotations, opinions and share insights with others around the information itself. The new Cognos 10 collaboration and social networking builds the decision excellence of the organization and a corporate memory to capitalize on in the future by making the intangible, tangible so you can: Establish decision networks to discuss issues, share insights and align to decisions. By providing built-in social network capabilities, you can initiate activities, engage others with expertise, post messages, files, links, and discuss or review others' opinions so everyone can work together towards a common goal Attach greater business context to the information itself by capturing annotations down to the cell level, definitions of terms, data lineage, and how decisions were made. This added business context builds a full repository of decision history to raise the knowledge capital of the organization. Support workflow to establish accountability, provide decision templates, sequence next steps and ensure communication and coordination engages the right people at the right time to accelerate alignment and action With built-in collaboration and social networking , Cognos 10 harnesses the collective intelligence of the organization to connect people and insights and gain alignment
02/17/11 In this presentation we will be focusing on IBM Cognos Collaboration capabilities in detail
02/17/11 We will also be speaking about Annotations in more detail
02/17/11
02/17/11 Collaboration is all around us. It seems that everywhere we look, we hear about more and more people connecting to each other through social networks. Chances are, most, if not all of you are currently one of the 500 million active Facebook users connecting with your friends, or one of the 75 million LinkedIn members looking to grow their professional network, or maybe even right at this very moment,you are typing out one of 600 tweets that happen each second, sharing your perspective on this very event … With millions upon millions of people connecting to each other in different ways, these technologies can be a very powerful way to easily connect with others, build stronger personal relationships, stay connected with valuable friends, share your thoughts with others, or even to share pictures and remember good times. The question is…how can you make this technology work for you? How can this technology be leveraged from a business perspective? How can your business leverage this technology to outperform?
02/17/11 Today there is a divide between the business world and these powerful technologies… In our social lives, this new way of connecting with others has completely changed the way relationships work, but unfortunately hasn’t yet made its way into today’s organizations.
02/17/11 Collab makes what’s happening on the right, come over to the left Allows people to use type of collab they’re used to at home, in the workplace, along with the benefits htat come with it… IBM Cognos Collaboration bridges this gap by connecting people and insights to gain alignment in your organization.
02/17/11 Clearly, social software for business is crucial,
02/17/11 On a personal level, these are the things we want out of our social networks. We want to connect with our friends, share pictures, information, and interact with them. We want to be constantly updated on what our friends are doing, thinking, and their perspectives on recent happenings. We want to have a repository for past events such as picture albums, discussions, etc… So how does this translate into helping organizations outperform? The only thing that changes in social networking for business is what you are discussing.
02/17/11 Cognos 10 enables organizations to outperform by providing collective intelligence with built-in collaboration and social networking. Collaborating using a social networking solution in conjunction with BI allows you to: Easily connect with others for building stronger relationships with people in your organization. Ensure greater context from your information. Builds a reliable corporate memory.
02/17/11 Note: you can play and pause video at each step by left-clicking. - You start your workday like any other day, but today you want to see some information about your world. - You create or receive a report based on the data you’d like to know about. - Oh! Looks like something unexpected is happening! - You start to think about the people in your network who you think would be able to add their perspective, or help with their expertise…and your colleague comes to mind. - You decide to connect with that person and show them your report. - Your colleague also sees the anomaly occurring. - So you both put your heads together to decide what action to take. - You then come up with a decision! - And, of course, your decision impacts your organization.
02/17/11 Did you include all the right people in this decision-making process? Did you have all the relevant information to make the right decision? Takeaway: In this example, the decision that you made, just like the information you received, was one-dimensional
02/17/11 Note: you can play and pause video at each step by left-clicking. - You start your workday just like before, like any other day, and you receive that same report. - The same problem seems to be taking place… - You start to think about the people in your network once again, but wait, your network has been greatly expanded through the power of your organization’s social software…and now you are able to tap into many more of your colleagues and much more expertise. - You now easily connect with the relevant people and decide to show them your report. - All your relevant contacts now come to the table with their own expertise, and their own perspectives on the information in question. - Now you can have a full-faceted discussion with all parties involved and you can take everyone’s opinion into account before making a decision. - You then make with an informed decision with everyone relevant involved. - And, of course, once again, your decision impacts your organization.
02/17/11 Establish decision networks to work formally or informally together to discuss issues, share insights and align to decisions. By providing built-in social network capabilities, you can initiate activities, engage others with expertise, post messages, files, links, and discuss or review others' opinions so everyone works together towards a common goal.
02/17/11 Cognos 10 delivers a revolutionary new user experience and expands traditional business intelligence (BI) with planning, scenario modeling, real-time monitoring and predictive analytics. With the ability to interact, search and assemble all perspectives of your business, Cognos 10 provides a limitless BI workspace to support how people think and work. Built on a proven technology platform, Cognos 10 is designed to upgrade seamlessly and to cost-effectively scale for the broadest of deployments. I BM Cognos 10 revolutionizes how organizations use business intelligence. Cognos 10 is BI software that frees people to think and connect, and ensures insight reaches everyone in your organization. Cognos 10 also delivers built-in collaboration and social networking to fuel the exchange of ideas and knowledge that naturally occurs in the decision-making process and yet today is lost to the organization in disconnected meeting notes, manual processes, emails and people’s notebooks. It does this by enabling you to form communities, capture annotations, opinions and share insights with others around the information itself. The new Cognos 10 collaboration and social networking builds the decision excellence of the organization and a corporate memory to capitalize on in the future by making the intangible, tangible so you can: - Establish decision networks to discuss issues, share insights and align to decisions. By providing built-in social network capabilities, you can initiate activities, engage others with expertise, post messages, files, links, and discuss or review others' opinions so everyone can work together towards a common goal. - Attach greater business context to the information itself by capturing annotations down to the cell level, definitions of terms, data lineage, and how decisions were made. This added business context builds a full repository of decision history to raise the knowledge capital of the organization. With built-in collaboration and social networking , Cognos 10 harnesses the collective intelligence of the organization to connect people and insights and gain alignment Cognos Collaboration helps teams maximize their efficiency and ensure the most effective use of resources when making important decisions. Help decision-makers across the organization build stronger relationships Ensure greater context for decisions with detailed annotations and notes Build a powerful corporate memory with a single, searchable historical record of decisions
02/17/11 Lotus Connections is social software for business. It empowers business professionals to develop, nurture, and remain in contact with a network of their colleagues; respond quickly to business opportunities by calling upon the expertise in their network; and discuss and refine new creative ideas with communities of coworkers, partners, and customers. Comes in the box with C-10!
02/17/11 Users can collect, organize, share and reuse work with integrated access from Cognos Business Insight dashboards to Lotus Connections Activities. Link directly from Lotus Connections to a Cognos Business Insight Dashboard Single sign-on for both Business Insight Dashboards and Lotus Connections Add other individuals to an Activity at any point in the decision-making process Send email notifications directly from the Activity Filter Activities based on the Dashboard See immediately updates to any Activities, which are automatically highlighted
02/17/11 Bring together the data E-mails, IM chats, documents, messages, and other information users need to build strong relationships and execute on a team decision. Increase efficiency and effectiveness of business processes by using existing skills discovered through the professional network Instill greater confidence in decisions, which can easily be vetted by experts across the organization and reflect past experience Stimulate innovation with greater access to the experience and knowledge of more employees, partners, and customers Reducing the risk of making the wrong decision? More data, more perspectives, bring together people,
02/17/11 With the advent of social networking, business users have come to expect the same interactive daily communication that they experience personally on FaceBook, Twitter and other Web sites that foster connections and collaboration. IBM Cognos Business Intelligence fosters this kind of communication with full collaborative activities, complete with due dates, activity owners, group members and threaded discussions – all accessible directly from within IBM Cognos Business Insight. Let’s say you’ve identified a problem and want to resolve it. Instead of calling a meeting, you can collaborate with all the parties involved – even when the issue spans geographies, departments or management units. IBM Cognos Business Intelligence delivers a complete collaboration environment for any business issue that surfaces on any dashboard -- anywhere in an extended organization. Simply open your Business Insight workspace and see whether there is any collaboration activity occurring. In the collaboration pane, you will see any current activities associated with the dashboard, A single click launches the Activity, complete with its name and description As members are added to any activity, they are automatically notified by email that their participation in the activity is required. Members can also be assigned to-do items. They can receive email notifications via their mobile device. with details of their to-do items the instant they are assigned. Now suppose you see a new anomaly on your Business Insight workspace and would like to bring together a group of relevant people to work toward a solution. You can start your own threaded discussion on this topic by creating a new activity. New activities can be based on pre-defined templates that include logical groups of members for matrixed team collaboration. Once an activity for any dashboard is created, members can quickly and easily access it directly from within their IBM Cognos dashboard – adding entries and supporting files to work collectively toward a common goal. Within Lotus Connections, you can collaborate using Activities,,easily find relevant colleagues using Profiles, collaborate around a common topic using communities, create web content together using Wikis, or present your own ideas and learn from others using Blogs. A user can leverage trusted Cognos information from anywhere in Lotus Connections. These collaborative solutions exist directly within the business analytics information that frames the issue or opportunity in question. So you can align and engage people proactively to drive initiatives and solve problems with all of the required resources at your fingertips.
02/17/11 Using Annotations, users can: Add, view and edit comments on reports or report parts Add, view and edit comments on individual cells or data points in reports and report parts Use templates when making decisions??? View Activities related to dashboards that others have created???
02/17/11 Collecting Insights … Adds another dimension to the data, gain a better understanding and more context More complete perspective for more informed decisions Business benefits Dramatically reduce duplication of work Reuse processes and ensure consistency and completeness in work/decision-making Provide greater understanding of the reasons behind a decision Let users quickly see what work is already in progress related to a particular Dashboard
02/17/11
02/17/11 Evaluate and reference past decisions Learn from your mistakes and best practices, Reference processes, data, people, and reasoning used Business benefits Track and audit decisions and initiatives for future reference Analyze past decisions Find and easily reference past decisions and how they were resolved Compare and analyze decision outcomes Allow decision-makers to share key insights and learn from others
02/17/11
02/17/11 Cognos Collaboration empowers people so they can easily connect with others to establish dynamic decision networks and maintain an information hub for group decisions. It helps organizations build stronger relationships, ensure greater context for decision-making, and build develop a reliable corporate memory to keep the business evolving in the right direction. Cognos 10 delivers built-in collaboration and social networking to fuel the exchange of ideas and knowledge that naturally occurs in the decision-making process and yet today is lost to the organization in disconnected meeting notes, manual processes, emails and people’s notebooks. It does this by enabling you to form communities, capture annotations, opinions and share insights with others around the information itself. The new Cognos 10 collaboration and social networking builds the decision excellence of the organization and a corporate memory to capitalize on in the future by making the intangible, tangible
02/17/11
02/17/11
02/17/11
02/17/11 Annotations Demonstration. Demo Script: - IBM Cognos 10 Business intelligence fosters collaboration with annotations on key business reports and dashboards all directly from within IBM Cognos Business Insight - Suppose a Business User sees a value on a Business Insight shared workspace, and she wishes to draw some attention to it. A simple mouse click and she can add her comment… for example, pointing out an anomaly that needs to be followed up on, or simply adding perspective to explain the reason for said anomaly. - Whenever a comment has been entered on a shared dashboard, the thread of comments is viewable to everyone that has access to the dashboard. Whenever any user hovers over a cell with an annotation, all comments for that cell are displayed. - Annotations made at the cell level after being drilled, are still displayed at the summary level so others can see them even if they are viewing the data in a different way. - Should this business user decide to export their information to Microsoft® Excel or a PDF, the annotations which provide the perspectives or context on the data are not lost. The annotations are automatically preserved as endnotes. - Annotations can be applied at the cell level, as we’ve just seen, or at the object level for an entire list or chart. - Business users can collaborate with one another directly within the content they use every day to run their various activities, departments, and business units, by sharing their perspectives and adding another dimension to their relevant information.
