1. Jafar Ahmad Al- Amayreh
Mobile no. 0799226080
PERSONALPARTICULARS:
NATIONALITY: Jordanian
MARTIAL STATUS: Single
PLACE OF BIRTH: al-salt
DATE OF BIRTH: Sep12
th
, 1993
AGE: 22 Years old
GENDER: Male
Academic qualifications
High School: Al-qimmah
University: al-ahliyya amman university
PROFESSIONALEMPLOYMENT HISTORY
Nameof company: Petra trading
Nature of business: Retail
Last Position held: Sales advisor
Employmentdates– from: Jun, 2012 to: Aug, 2012
Location of company: tokoname japan

2. KEY DUTIES & RESPONSIBILITIES:
Key Performance Area Key Result Activities
1. Cash handing  Maintain and enforce efficient cash handling procedures.
2. Customer service  Ensure the best customer service standards maintained internally and
externally, and behaving in a very patient and elegant way.
 Ensure that the correct procedures are followed and maintained when
processing customer orders, reservations, refunds and queries.
3. Service management  Enhance the standards of customer service internally in the store.
 Provide an effective service to the staff in making their stay with the
company a pleasant one.
 Access and implement new ways of making staff administration better.
 Provide informative and up-to-date notice-boards.
4. Team Building  Ensure that staff work in a friendly environment and act like a team.
 Train and manage effective and flexible team.
 Coach team to improve their skills and standards.
 Create motivation in staff through interaction with the team.
Special Working conditions
 Irregular shift patterns
 Work during weekends and public
holidays
 Work time-off
 Physical effort
Skills
LANGUAGE: English & Arabic & Japanese